Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAqib Hamid (lead advisor) and Irene…
Aqib Hamid (lead advisor) and Irene Treveil were helping me to sell my house. The time couldn't have been worse: post-pandemic, 2 wars (Ukraine and Iran) and a Buyer Market really. But they have successfully navigated through all challenges for over 6 months until the sales was completed. Aqib is very experienced and knowledgeable in judging Market conditions and calling the right sales price, he is also responsive and a very good negotiator that aims to get the best possible price for me. I trust and always stick with Gibbs Gillespie despite numerous offers from other agencies. Very very happy with the outcome.
Oliver · 21 August 2026
Agent replied · 24 September 2026
Thank you for your wonderful 5-star review, Oliver.
We’re delighted to hear how pleased you were with the service provided by Aqib and Irene throughout what was undoubtedly a challenging market. Selling a property in changing market conditions can be a lengthy and complex process, so it’s fantastic to know that their experience, market knowledge, responsiveness and negotiation skills helped achieve such a positive outcome for you.
Your continued trust in Gibbs Gillespie means a great deal to us, and we’re particularly pleased to hear that you were so happy with the final result. We’ll be sure to share your kind feedback with Aqib, Irene and the wider Stanmore team.
Thank you again for your loyalty and for taking the time to share such detailed feedback. We wish you all the very best for the future!
★★★★★ 4/5
TrustpilotMy first time experience to let my…
My first time experience to let my house . I first visited Gibbs-Gillespie Uxbridge branch by myself without any recmendation and/or advice. From the beginning letting manager started nice talks with me for the business. I have had good understanding on the business. Lewis Bolton , manager is a good man to do his job to the customers. Intellogent is he, too. My house is now rented to the tenants who were found and brought to us through necessary survey. Thanks to Lewis Bolton
Benjy · 26 May 2026
Agent replied · 2 June 2026
Dear Benjy,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Lewis. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
TrustpilotGreat letting agents they are and have staff like Labeeb who is Amazing
Great letting agents they are. They booked viewing only on one call. No waiting or call back and we will see stuff. Labeeb came to show us property. Labeeb is very professional. He listened my issues regarding property and asked few questions. He got the answers very next morning. Labeeb, you have a good future so just keep it like this. I will definitely suggest this agency and Labeeb to others.
Danish · 16 July 2026
Agent replied · 24 September 2026
Thank you, Danish, for your fantastic 5-star review.
We're delighted to hear that you had such a positive experience with Gibbs Gillespie Brentford and that Labeeb provided such a professional and helpful service. It's great to know he was able to arrange your viewing quickly, listen to your requirements and follow up promptly with the answers you needed.
We'll be sure to pass your kind words on to Labeeb, who will be thrilled to hear your feedback. Thank you for your recommendation, and we wish you all the best with your property search.
Kind regards,
The Gibbs Gillespie Brentford Team
★★★★★ 5/5
TrustpilotA massive thank you to all the team
A massive thank you to all the team, and especially Alex and Edyta, at Ruislip Manor who arranged my sale, and particularly for their tireless efforts over the last couple of weeks. It has been a huge relief to know I had such skilled, calm professionals in my corner. From start to finish the whole team were fantastic, from Gavin initially to Taia and Leonie and everyone involved in the viewings - everyone was unfailingly friendly, supportive and offered invaluable advice. I always got a call or an email straight back when needed and was dealt with sympathetically (even on my bad days!). All the sold boards around Northolt are testament to their expertise.
HY · 1 April 2026
Agent replied · 2 June 2026
Dear Hy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotBeing a landlord and using Gibbs…
Being a landlord and using Gibbs Gillespie for many years I’ve been extremely pleased with their service and their professionalism. I’ve dealt with Ricky for many years and recently also with Lauren who has been extremely supportive and helpful with any situation that I have had needed guidance with. Thank you and would highly recommend. David
Modern · 9 September 2026
Agent replied · 24 September 2026
Thank you so much, David, for your fantastic 5-star review and for your continued trust in us over the years.
We’re delighted to hear that you’ve consistently been pleased with the service and professionalism provided by Gibbs Gillespie Uxbridge. It’s particularly lovely to hear that Ricky has supported you over many years and that Lauren has recently been equally helpful and supportive whenever you’ve needed guidance.
Building long-term relationships with our landlords is something we really value, so your kind words mean a great deal to Ricky, Lauren and the wider team. We’ll be sure to share your feedback with them.
Thank you again for your loyalty and for recommending Gibbs Gillespie Uxbridge. We look forward to continuing to support you with your property needs for many years to come!
★★★★★ 5/5
GoogleA huge thank you to Abraham, Adam and Rhys for helping us sell our flat! Throughout the process they were communicative, knowledgeable, patient and professional. We never had to chase for information, they ensured that only people genuinely interested came to view the flat and we felt entirely comfortable that they were working in our best interests. The team were always on hand to provide advice and ensured our process was a smooth as possible. I’d highly recommend.
Ciara · 2 April 2026
Agent replied · 16 April 2026
Thank you so much, Ciara. We’re really pleased to hear how well Abraham, Adam and Rhys supported you during the sale of your flat. Knowing you felt informed, reassured and confident at every stage means a great deal to our Northfields team. We’re glad the process was smooth and that the right buyers were brought through the door.
★★★★★ 5/5
GoogleOur house sale went through today thanks to the team at Gibbs Gillespie...big shout out for Abraham Oommen, who, as a local man with over 20 years experience as an estate agent, has invaluable knowledge...he handled the sale with humour and courtesy...there was a tear in my eye as I viewed the property for the last time...my parents had lived there over 60 years and I was brought home there as a new born baby in 1947..now the house lives again with another young family...thanks Abraham and Adam for a painless sale.
Mary · 16 March 2026
Agent replied · 16 April 2026
Dear Mary Ludden
We greatly appreciate your 5-star review and the time you took to share your experience with Abraham and Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
TrustpilotNo good experience with the property management
I wish I could rate this company zero. I heard a lot about this company and hence I choose this letting agent over others. I had horrible experience with all my property managers. They changed three times in one year tenancy. I and my tenant both complained about mis communications. I was given incorrect advice multiple times. Tenant leave dates was agreed without land lady made aware at timely manner. Regular property inspection which was promised was not done correctly and I found a wall with mould when tenant was leaving. I was then advise to deduct money from the tenant’s deposit. There was damages to the property, tenant left the rubbish in the property all this was not added on to inventory check out and when this was raised I was again told to go to the small claim court. Why do I need this if agent was supposed to regularly inspect the property and also supposed to be doing the inventory check in check out. I personally feel a good relationship with the property manager with both land lady and tenant would have definitely help. This was my first property I rented out using agent and hence a good support and guide would have helped.
Mona · 3 March 2026
Agent replied · 2 June 2026
Dear Mona Patel,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
TrustpilotAbraham Oommen
Our house sale went through today thanks to the team at Gibbs Gillespie...big shout out for Abraham Oommen, who, as a local man with over 20 years experience as an estate agent, has invaluable knowledge...he handled the sale with humour and courtesy...there was a tear in my eye as I viewed the property for the last time...my parents had lived there over 60 years and I was brought home there as a new born baby in 1947..now the house lives again with another young family...thanks Abraham and Adam for a painless sale.
Bill · 27 February 2026
Agent replied · 2 June 2026
Dear Bill We greatly appreciate your 5-star review and the time you took to share your experience with Abraham and Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotI had such a great experience from…
I had such a great experience from start to finish! From my very first viewing with Nathaniel, he was friendly and knowledgeable and took the time to answer all of my questions. A special thank you to Jekaterina who supported me all throughout the entire process. She was always so helpful, responsive and kept me updated every step of the way.
Teomi · 8 July 2026
Agent replied · 24 September 2026
Thank you, Teomi, for your wonderful five-star review.
We're delighted to hear that you had such a positive experience with our Gerrards Cross team from your initial viewing through to completing your move. Nathaniel will be pleased to know that his friendly approach, local knowledge and willingness to answer your questions helped make your property search such a smooth experience.
We're also thrilled to hear how much support you received from Jekaterina throughout the process. Clear communication, regular updates and dedicated support are all key parts of the service we aim to provide, so it's fantastic to know she helped you feel informed and supported every step of the way.
Thank you for your recommendation. We'll be sure to share your kind feedback with Nathaniel, Jekaterina and the wider Gerrards Cross team. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotVery professional estate agent
Gibbs Gillespie have been my estate agent to introduce new tenants for our two properties. All the people at Gibbs Gillespie are always professional. I have recently been speaking to Marta and she has been very helpful in liaising between myself and our tenants. Nothing is ever too much …Marta is super efficient and always answers to emails and phone calls promptly. She is extremely professional, very polite and helpful, a credit to Gibbs Gillespie. Thank you very much Marta for all your help!
Francesca · 12 December 2025
Agent replied · 24 December 2025
Dear Francesca Minichiello We greatly appreciate your 5-star review and the time you took to share your experience with Marta and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotThank you Dushali
Dushali has been a tremendous help during what has been a very difficult situation with a tenant who refused to leave my property. She guided me through the Section 21 process and provided ongoing support when I was extremely upset. Throughout the process, Dushali has always been kind, supportive, and offered clear, practical advice, which has made a hugely stressful situation far more manageable. I will be forever grateful for her help.
Nicky · 6 February 2026
Agent replied · 25 February 2026
Dear Nicky We greatly appreciate your 5-star review and the time you took to share your experience with Dushali . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service from start to finish. Welcomed with friendly staff member Charlotte to view the property, and afterwords Jekaterina Cindeliani made my life very easy in putting down an offer and finally getting the place I have been looking for. Communication was quick and informative and I couldn't be happier. Thank you
Gary · 25 June 2026
Agent replied · 24 September 2026
Dear Gary,
Thank you for your fantastic 5-star review and for taking the time to share your experience.
We're delighted to hear that Charlotte and Jekaterina Cindeliani provided you with such a positive experience from your initial property viewing through to securing your new home. Delivering friendly service, clear communication, and a smooth, efficient process is what we strive for, so it's wonderful to know the team made everything as straightforward as possible.
Your kind words will be shared with Charlotte, Jekaterina, and the rest of the Gibbs Gillespie Gerrards Cross team, they'll be thrilled to know their efforts have been recognised.
Congratulations on your new home, and thank you for choosing Gibbs Gillespie. We wish you every happiness and look forward to assisting you again in the future.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotHarry is genuinely the loveliest agent…
Harry is genuinely the loveliest agent I have met. He was so informative, helpful and patient with me as a first time buyer and I really felt listened to. It was genuinely so lovely to speak to an agent that felt like he was in it for the love of his job and helping people find the property that is right for them rather than trying to push sales and I really value that.
Julia · 5 December 2025
Agent replied · 24 December 2025
Dear Julia We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHighly Recommend!
The whole process was easy and supportive all the way through but we owe the biggest thanks to Oliwia. She was nothing short of phenomenal. From putting us forward in the best light, answering our queries thoroughly and expending a tireless amount of energy helping us and being on hand. We felt so taken care of and genuinely cared for which was more than we could have asked for. Exceptional service!
Khan · 21 August 2026
★★★★★ 5/5
TrustpilotHarry was incredibly helpful during the…
Harry from Gibbs Gillespie was incredibly helpful during the viewing. He was friendly, professional, and took the time to answer all my questions clearly. I really appreciated his honesty and the effort he made to ensure I felt comfortable throughout the process. Thanks to Harry, the viewing experience was smooth and pleasant. Highly recommended!
Ha · 28 April 2026
Agent replied · 2 June 2026
Dear Ha
We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotGreat service all around. Helpful staff.
Very informative and helpful. A great help during the brief time I was living alone for the first time. Nathanael was very friendly and helpful in showing me around and dealing with my queries. Thank you all!
Matthew · 20 August 2026
Agent replied · 24 September 2026
Thank you for your fantastic 5-star review, Matthew.
We’re delighted to hear that you received great service from the team at Gibbs Gillespie Gerrards Cross and found our staff so helpful and informative. It’s wonderful to know that we were able to provide valuable support during your time with us.
Thank you for choosing Gibbs Gillespie and for taking the time to share your feedback. We really appreciate it and wish you all the best for the future!
★★★★★ 5/5
GoogleThank you to the Gibbs Gillespie team - Abraham and particularly Rhys - for helping us buy our first home! Rhys kept me calm in the scary moments and genuinely went above and beyond who keep things running smoothly for us. We are incredibly grateful for the thoughtful card and moving in pack 💜 we hit this milestone with your help. …
Harriet · 16 February 2026
Agent replied · 16 April 2026
Dear Harriet Williamson
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI don't trust any other estate agent. The team are always brilliant, honest and transparent. I know we'll always get a straight answer from everyone we speak to on the team and specifically Gabriele has been a huge help recently, and it always seems like they work well together as a team.
UPDATE (2 years on): The team continue to impress us. We're now working with the Sales Team (mainly Adam + Rhys) and most people like to complain about estate agents but these guys are on it, honest, and always try their best for us.
Rose · 2 September 2025
Agent replied · 24 August 2024
Dear Rose
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotProfessional and friendly
Our whole experience has been smooth and professional. Thank you Aqib in particular, always friendly and he gave us honest answers to our questions. We really felt like we were in safe hands.
Jason · 14 August 2026
Agent replied · 24 September 2026
Thank you so much for your fantastic 5-star review, Jason! We’re delighted to hear that your experience with Gibbs Gillespie Stanmore was smooth, professional and positive from start to finish.
It’s wonderful to hear your kind words about Aqib and that his friendly approach and honest answers gave you confidence throughout the process. Making sure our clients feel informed and in safe hands is incredibly important to us.
Thank you again for choosing Gibbs Gillespie Stanmore and for your recommendation. We’ll be sure to share your lovely feedback with Aqib and the wider team!
★★★★★ 1/5
TrustpilotThe one star sticks in my throat
The one star sticks in my throat. The team at Uxbridge are less than useless and are overpaid for doing sweet nothing. Let us down at every turn as landlords. I recommend Andrew’s instead, they seem to be more than capable of doing what they’re paid to do
Laura · 29 April 2026
Agent replied · 2 June 2026
Dear Laura Gibbs
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI just want to express how amazing Oliwia is. From start to end of my tenancy,she was incredibly helpful and patient, making the entire process so much easier. Her support and guidance were invaluable, and I'm truly grateful for the assistance she provided. I can't thank her enough for her dedication and care.
Highly recommend Gibbs Gillespie Northfields to anyone in search for reliable and attentive estate agents. If you get the chance to work with Oliwia, you're in excellent hands!!
Gordana · 11 July 2025
Agent replied · 9 September 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Mariya Filipova. She was incredibly helpful and professional throughout the process, especially when arranging and conducting viewings. Mariya was always well prepared, answered all my questions clearly, and made the whole experience smooth and stress-free. Her friendly approach and attention to detail really stood out. I would highly recommend her to anyone looking for assistance with finding a property.
Stephanie · 7 July 2026
★★★★★ 4/5
TrustpilotI had a viewing on Saturday with Declan…
I had a viewing on Saturday with Declan (Pinner Office), and he was an absolute pleasure to deal with. He was delightful, friendly, patient, and professional throughout the entire viewing. He took the time to answer all of our questions, and for anything he wasn't able to answer on the spot, he followed up with us on Monday afternoon with the information I needed. His communication was excellent, and I really appreciated his helpful and attentive approach. Thank you, Declan, for making the viewing such a positive experience!
Alisha · 29 June 2026
Agent replied · 24 September 2026
Dear Alisha
We greatly appreciate your review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
