Gibbs Gillespie reviews

★★★★★ 5/5

Google

Gibbs Gillespie (Northfields), led by Abraham Oommen and supported early on by Nikita Gusca, has provided a first-class service in selling my property in Lavington Road in circumstances that have been challenging for the seller. The service provided by Abraham exceeded expectation. It was responsive in dealing with queries quickly and keeping me up to date; informative and knowledgeable about the local market and the process of selling; and most of all understanding of my concerns as the seller. I would highly recommend Abraham and Gibb’s service.

Sarah · 26 September 2024

★★★★★ 5/5

Trustpilot

Richard Frost and his team are top…

Richard Frost and his team are top notch. If you need to rent in the area…..he is the man.

Saiyan · 18 June 2026

★★★★★ 5/5

Trustpilot

What can I say!

What can I say!! After a terrible experience with Lawrence Rand, we decided to market our property with Gibbs Gillespie. From the very start, Tommy was reassuring, warm, and realistic in setting expectations, all of which were delivered.

Dre · 7 January 2026

★★★★★ 5/5

Google

I had a fantastic experience with Gibbs Gillespie Northfields. From start to finish, the team were professional, knowledgeable and incredibly responsive. A special mention to Abraham and Rhys, who were outstanding throughout, always …

Anthony · 16 February 2026

★★★★★ 5/5

Trustpilot

Gibbs Gillespie - an outstanding experience

Gibbs Gillespie were outstanding at marketing and completing the sale of my late Mum’s house. Leah, at the Ealing Broadway office, is clearly a very skilled and experienced manager and has a reassuringly detailed and extensive knowledge of the local housing market. A buyer for the house was found very quickly, and when, a few weeks later, the process started moving a little too slowly, we were very impressed by Leah’s responsiveness to our concerns. Her swift and decisive action meant, within hours, she was able to get the process moving again. However, aside from her obvious efficiency, she is also very approachable and empathetic and was greatly understanding of the fact that we were selling a much loved family home.In all, Leah and the team were competent, efficient, great at explaining the procedure with clarity and reassuring when it mattered. They were also nearly always available when I tried to make contact. It has been a pleasure to work with them and we wouldn’t hesitate to use them again.

Amanda · 7 September 2024

★★★★★ 1/5

Trustpilot

Has been landlord for over 20 years

Has been landlord for over 20 years - Recently we had to chase them for rent review 2 months prior but they did not respond , and had to chase again. Thus we lost one month of new rent and after discussing with them, they deny any incompetence on their part- Disgusting agency in Pinner

TY · 24 August 2026

★★★★★ 5/5

Google

Eva is the best property manager since I have been renting via Gibbs. Shes very helpful and get things done. Shes an amazing asset to the company

Malissa · 2 April 2026

★★★★★ 5/5

Google

Abraham and the team at Gibbs Gillespie were fantastic with our house sale. From the start and throughout the process their communications were polite and friendly and their advice was clear, proactive and practical. …

Rachel · 16 January 2026

★★★★★ 5/5

Google

Very happy with the service, care and attention was placed by the team especially Oliwia. She was very helpful and informative from the moment I met her at the viewing right to the end she got back to me with every concern that I had promptly. Always had a smile on her face and was extremely professional and personal felt like I had know her for years very easy to talk to…… the team that work alongside her were amazing too even though I had never met them the moment someone answered the telephone they knew exactly what step my rental was at and what I needed to do next….they were all in the loop of what was going on so if Oliwia was not available to talk to my concerns , questions about the rental property process were met straight away. It was a pleasure renting through them and I would definitely recommend them for anyone looking to find a place to call home. Once again thanks for everything Oliwia for all your help and support.

Divia · 25 June 2024

★★★★★ 5/5

Trustpilot

Selling one's home is a major decision…

Selling one's home is a major decision of high impact and confidence in the agency is most important. Jacob, the branch manager, was generous with his time and helped myself and my wife to agree the proposed price particularly given our concerns over recent transactions in the area. His was not the highest valuation but the one that could be justified. Gibbs Gillespie has also offered a range of services that promises to make the transaction easier and faster having already demonstrated they can move quickly.

Alfred · 20 June 2024

★★★★★ 1/5

Trustpilot

If I could leave zero stars I would

If I could leave zero stars I would. Your agent Jeckaterina Cindeliani has no ounce of humanity. I drove 3hrs from Birmingham to view the property, she wouldn't allow me to use the guest toilet despite the property having 5 toilets. For context this property is out in the wilderness, google maps doesn't take you there and there's nothing for miles close. She wouldn't even come out to try and direct me to the house even though the network was extremely bad in that area. I needed the restroom so bad and she refused, knowing there's nowhere even close to go. Absolutely shocking and appalling treatment. The property was great and the house would've been good for my family as there's lots of land but the fact she had no people skills there's no way I'm going to pay £7,500 per month to that kind of company. If that's how they behave to a potential customer, I can imagine how bad the treatment would be once I've become their tenant.

Yommy · 19 January 2026

★★★★★ 1/5

Trustpilot

Do not buy or rent with them. It’s all about disrespect.

I almost bought an apartment from them at the Dominion Apartments in Harrow. I paid the deposit, but then I noticed that the lift shared a wall with the main bedroom, a terrible mistake by the developers.I decided to withdraw my offer and requested the return of my deposit. Since then, Alex Robinson has been avoiding us and making different excuses for not returning our money. He keeps saying the problem lies with the developers but doesn’t share their contact information or solve the issue.It gives the impression that they are working together to keep our money. It’s a situation of total disrespect.Please, AVOID THEM at all costs. They don’t deserve your money or time.Alex Robinson, Dominion Apartments, and Gibbs Gillespie.

Felipe · 5 June 2024

★★★★★ 5/5

Trustpilot

Terrific company that did a great job…

Terrific company that did a great job of letting and managing a property for me for 4 years. Richard, the Lettings Manager, was always available, nothing was too much trouble and his advice and support were much appreciated. Zoe, the Tennancy Manager at LRG was particularly good at the end of the tenancy, sorting out a tricky negotiation with the departing tenants and doing it in a professional and polite way. I'd have no hesitation recommending the business.

Customer · 29 January 2026

★★★★★ 5/5

Trustpilot

I did some viewings with Harry Rai in…

I did some viewings with Harry Rai in the Ealing area and the entire experience was amazing! Harry is so knowledgeable and was able to answer all my questions and provide advice where required. Would highly recommend Harry!

Aparna · 16 November 2025

★★★★★ 5/5

Google

Had a fantastic experience with Gibbs Gillespie to find a property rent! From start to finish, they were incredibly professional and helpful. A special thank you to Amrit, Gabriele and Olivia, all were absolutely lovely to deal with and went above and beyond to assist me. The entire team at the branch is so warm and friendly. I highly recommend them if you’re looking for an estate agent that genuinely cares!

Sophie · 24 September 2024

★★★★★ 5/5

Trustpilot

We sold our property with GG

We sold our property with GG, Leah was the agent to provide great service along this sales. Even though the whole process took more than 6 months. There were so many things happened through out the whole process. Thanks so much Leah for all the hard work. This sales journey always reminding me that we are team. 😉thanks again! I wish you all the best!

Ming · 26 November 2024

★★★★★ 1/5

Trustpilot

0 stars

I honestly would score them 0 stars if there was an option. Worst letting agents possible. Invaded privacy twice on property inspection even after stressing multiple times we don’t want people in our house when we’re not there. Still go ahead and violate our privacy when been told not to. Please whatever you do steer clear from these estate agents as they really don’t care about being professional. You take a problem to them after telling them not to do something and they give you attitude back. Act like we’re a problem because we don’t want people we don’t know or don’t trust in our house. Simple. Not for these lot. Don’t expect any updates or any helpful from them either on finding a place and doing checks. There too relaxed to the point it’s not caring and treat you as a thorn in their side even though it’s their job. Will be taking legal action against them.

Ben · 27 November 2025

★★★★★ 5/5

Google

Exceptional Service from Gibbs Gillespie Northfields! I cannot recommend Gibbs Gillespie Northfields highly enough! As someone trying to rent a flat remotely, the process could have been incredibly stressful, but Oliwia and her colleagues made it an absolute breeze. They truly went the extra mile at every single stage. From the initial virtual viewings to guiding me through all the electronic paperwork, Oliwia was always professional, incredibly responsive, and genuinely cared about finding the perfect place for me. Her attention to detail and willingness to answer all my questions (no matter how small!) put me completely at ease. Her colleagues were also fantastic and contributed to a seamless experience. It's rare to find such a dedicated and helpful team, especially when managing something as significant as a remote flat rental. If you're looking for an agency that delivers excellent service and a personal touch, look no further than Gibbs Gillespie Northfields. Thank you, Oliwia, and the entire team, for making this such a positive experience.

W.F · 30 May 2025

★★★★★ 5/5

Trustpilot

Good estimated rent, tenant and competitive fee

My experience with Gibbs Gillespie has been largely good. Their estimated rent was good and they achieved it for me in reasonable time with good tenants. Even when I developed cold feet, Claire assured me and ensured that the objectives are achieved in full All this was done for a competitive fee as well. Due to the nature of my tenant (insurance company paid rent), there were a couple of delay in communication which could have been averted which is more of a learning point for Gibbs rather than a complaint. I look forward to a long relationship with Gibbs. Highly recommend.

Nachi · 12 November 2025

★★★★★ 5/5

Google

I could not have received better or more efficient service than I did from Gibbs Gillespie and in particular Abraham Oommen. He went out of his way to fix any problem and support me. I had previously bought and sold in London 3 times and Abraham and Gibbs Gillespie stand out as the best and most supportive Company I have used.

Patricia · 4 December 2024

★★★★★ 5/5

Trustpilot

A professional team

Aqib and the team are real professionals from start to finish. They kept me informed, with market trends, viewings and updates and managed to sell my property really quickly. The move manager Irene is key in keeping all the moving parts going forward. She is also very supportive during what can be an anxious time.I would 100% fully recommend the Stanmore branch.

Louise · 12 November 2024

★★★★★ 5/5

Google

Gibbs Gillespie in Northfields is absolutely incredible, I cannot recommend them enough! Gabriel was amazing on the phone, set everything up for me quickly and efficiently, was incredibly friendly and kind and was just an incredible person who made this whole process so much easier! He even stayed on the phone with me when I needed help with the admin of the whole moving process. Antonio, who showed us the house was also absolutely incredible! He fit me in for a viewing on extremely short notice, helped me through all of the paperwork was friendly, kind and made the time to answer my 1000 questions quickly and efficiently. Both of these men acted with the utmost professionalism, kindness, compassion and support. Whatever you're paying them, they deserve a raise immediately!!!

Clare · 28 November 2023

★★★★★ 5/5

Google

I can highly recommend Gibbs Gillespie. Particular mention goes to Abraham Oommen who has a wealth of experience and was incredibly responsive and proactive. Ours was a family property to sell with various complications and Abraham was a voice of calm reassurance throughout, always there and always giving great advice. He has been so incredibly helpful. Thank you, Abraham!

Beth · 1 December 2024

★★★★★ 5/5

Google

My experience with Gibbs Gillespie sales team Northfields, namely Sam and Abraham has been very positive. The team provide excellent customer service. They clearly managed communication between the vendor and I and always acted at pace to address any issues through my house purchase. I would recommend their services. My experience with Gibbs Gillespie sales team to date, namely Sam and Abraham, in searching for a property has been wholly positive. The team provide excellent customer service. They are well informed about the properties they market and are responsive to any property questions. The process of making offers is clear. They are both extremely professional and transparent acting as the intermediary between buyer and seller. I would highly recommend their services.

Marie · 29 October 2023