Trusted Agent profile
★★★★★
562 reviews across 3 platforms
130, Northfield Avenue, London W13 9RT
Gibbs Gillespie's London office at 130 is rated 4.0 out of 5 across 562 reviews on three platforms, including 103 Google reviews rated 4.7. The 458 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service!!
I have just renewed a tenancy agreement with Gibbs Gillespie with my existing tenants. With the expertise of Leanne Watson in the Lettings Team this process was done professionally, efficiently and in the usual exceptional friendly and polite manner.
1/5
TrustpilotUnprofessional
Ruislip office has appaling customer service. Never return calls or emails. Told blatant lies by sales staff. Manager refused to speak to me when I asked to complain so I commented on the unprofessional attitude on their Twitter account only to be blocked ! Avoid !!
5/5
TrustpilotPleasant experience
Mr Harry Rai has shown me two properties in Uxbridge; he is very knowledgeable about the area and has excellent communication skills. He genuinely exuded a positive persona and made the property viewing experience smooth and comfortable.
1/5
TrustpilotHorrific Rude Staff
I have never met an estate agents that are so badly organised, rude and fundamentally disrespectful. They have no interest in their tenants whatsoever and are only out to try and get more money. Avoid at all costs and save yourself a lot of trouble!
1/5
TrustpilotScammers !
Scammers !! gave my neighbours next door 6 weeks sole agency contract at a very low percentage and came in pushing me to sign a contract at a sole agency at double the percentage!!! with for a 16-week contract!
5/5
TrustpilotProfessionals
Professionals. They know what they are doing and very competent in handling a customer.
5/5
TrustpilotPerfect!
Thank you for super contact and quick update. Highly recommended!
5/5
Trustpilotselling journey
excellent communication,very understanding and friendly team supported throughout our selling journey
5/5
Trustpilotget a great service
Dear R F, Thank you for your 5-star review. We’re delighted to hear that you’ve received great service from the Gibbs Gillespie Gerrards Cross team and that you always find them helpful and approachable. Providing support no matter how big or small the issue is something we truly value. We really appreciate your kind words and your continued support. The Team at Gibbs Gillespie Gerrards Cross
1/5
TrustpilotI was renting many properties before…
I was renting many properties before but only this agency rip me off my money and I was completely shocked . Strongly avoid.
5/5
TrustpilotVery good service and friendly staff
Very good service and friendly staff. We are very happy from Divina's service. She helped us a lot for our bathroom ceiling repair.
5/5
TrustpilotGibbs is my letting agent
Gibbs is my letting agent. Vanessa looks after my tenants. She arranged some work and passed on positive feedback from them. It’s good to know they are happy.
5/5
TrustpilotVery professional keep up the good work…
Very professional keep up the good work loui king very helpful well done every one
1/5
TrustpilotOne of the worst agencies
One of the worst agencies. Rude, inexperienced agents who have no idea what they are doing. The name of the agent was Breydon Duffy
5/5
TrustpilotVery happy with the service
Very happy with the service, patience and friendly service of the whole team. Thank you.
5/5
TrustpilotThank you to the Ruislip Manor team
Thank you to the Ruislip Manor team. Friendly and great communication throughout the transaction. Would highly recommend.
1/5
GoogleRating only, no written review.
Dear Julia Klement, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any … More
5/5
TrustpilotLovely experience
Lovely experience with them, really helpful and proactive in helping me find the right property.
1/5
TrustpilotWorst ever
Worst ever. They are very rude and unhelpful.
5/5
TrustpilotVery professional competitive costs.
Rating only, no written review.
5/5
Trustpilotexcellent customer services
Rating only, no written review.
5/5
TrustpilotVery helpful and efficient
Rating only, no written review.
5/5
TrustpilotProfessional approach
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gibbs Gillespie's London office has 562 reviews across three platforms: 103 on Google, 1 on Yell, 458 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Gibbs Gillespie is rated 4.0 out of 5 across all 562 reviews, and 4.7 out of 5 on Google from 103 reviews, checked 9 October 2026.
Gibbs Gillespie, 130, Northfield Avenue, London W13 9RT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
