Gibbs Gillespie London reviews

★★★★★ 5/5

Trustpilot

Aqib at Gibbs Gillespie gave honest…

Aqib at Gibbs Gillespie gave honest advice on the state of the market and was pro active to bring prospective viewers in. This resulted in the house being sold very quickly.

Ruby · 21 May 2026

★★★★★ 5/5

Trustpilot

Selling Your House Made Easy

Cannot say enough about the wonderful team at Gibbs Gillespie Gerrards Cross Branch. Absolute professionals in every detail . Kept us up to date with each step of the way. There were no surprises and that certainly made us comfortable with the whole process.

Carlo · 16 July 2024

★★★★★ 5/5

Trustpilot

A fantastic company, office and team - use them!

We cannot reccomend Gibbs Gillespie enough. Leah and her team in the Ealing Broadway office were exceptional from start to finish. She suggested an initial selling strategy to enable us to 'test' our marketing price and we ended up acheiving a full asking price offer within just 4 viewings and less than 3 weeks on the market. Her team are brilliant, very knowledgeable and worked with us throughout the whole process to ensure the sale went as smoothly as possible. Buying and selling is a very stressful process but Leah and the team went above and beyond. We also wanted to thank Irene who progresses the sales within the team, she was always on hand to help us with any queiries and her chasing and proactive approach ensured we acheived the outcome we needed for our exchange and completion date.

Hannah · 29 April 2024

★★★★★ 5/5

Trustpilot

We had a issue with our boiler and no…

We had a issue with our boiler and no hot water.. it was scary because our boiler was making noises.. I really want to thank Divina Cole who really helped me with quick response with no chasing at all.. just one phone call and Divina Cole made sure the technicians able to sort my issue within 24hrs of time. I would recommend to use this service. Excellent service well done.

Manjula · 31 August 2022

★★★★★ 5/5

Trustpilot

The team at Gibbs Gillespie(Ealing…

The team at Gibbs Gillespie(Ealing Broadway) have been a complete joy to work with on my house - buying journey. Luke & Rohann were highly professional & helpful when showing me around properties, & Leah has been very proactive, helpful & efficient throughout the process; she is always calm, positive & amenable, & has helped me with updates & answers to queries throughout the process. Leah, Luke & Rohann make an extremely efficient, positive & friendly team.In addition, Irene has been a positive & upbeat presence, collating everyone's input & keeping all parties updated.

B · 25 April 2024

★★★★★ 1/5

Trustpilot

When renting our apartment we decided…

When renting our apartment we decided to go with agency so if they was any problem we could contact them on arrival to the apartment the day we were picking up the keys we had a look around the walls in the kitchen were filthy the windows also we were told the landlord would not be fixing these problems at this time we moved in on a Saturday to find out Sunday the shower was leaking down inside the bath creating a smell due to long time leaking to report a problem you have to take video and upload to a web site and wait to be contacted every thing is put down to covid but they still want full rent when we contacted gibb and gilispy the girl Nicole was so rude and was raising her voice to me this went on for three months until we seeked legal advice and got our contract dissolved never again would I recommend them they are supposed to view property before let’s and this was not the case just money grabbing beware

Sheila · 20 January 2021

★★★★★ 5/5

Trustpilot

Letting Agents

Excellent service from Gibbs as letting agents, from initial conversations/valuations and right through the tenancy process. Exceptional service from Richard Frost at the Gerrards Cross Branch.

Matt.S · 18 June 2026

★★★★★ 5/5

Google

I want to give a shout-out to Oliwia Stobbe. She is very conscientious and diligent girl. She always responds email promptly and help me troubleshoot many issues during house renting and tendency renewal. If you have a chance to buy a house or rent a place, you may pay a visit. She never make you disappointed and make you wait for long.

Michael · 10 August 2025

★★★★★ 5/5

Google

Thank you Zoe Lynch for being so prompt and professional. Pleasure to deal with.

Alex · 10 August 2025

★★★★★ 5/5

Trustpilot

Helpful office and priceless move manager!

I found the Ruislip office to be very communicitave and helpful throughout the process. Our estate agent, Peter West, was happy to explain decisions and their reasoning in depth with me, as I have a lot of experience with estate agents and have been burned more than once. Luca hs been utterly priceless! I couldn't understand why we were allocated a Move Manager, but throughout this process of probate and inept solicitors he's has effectively been hearding cats, and keeping everything moving! He as been open, communicative, persistent and patient and very much recommended!

J.Steer · 15 December 2024

★★★★★ 1/5

Trustpilot

Worst estate agents in town

Worst estate agents in town. Completely incapable of handling a deal. They wasted two months with no progress, and I had to constantly tell them what to do and what questions to ask the sellers. Customer service was awful, especially from Aqib. Very disappointing experience.

Le · 5 January 2026

★★★★★ 5/5

Trustpilot

A very special thanks for Leah Verasammy (Ealing Broadway)

One of the best estate agency I must say. As a tenant we have been almost all agencies in uk as a tenant. But here I came as a tenant and ending up as owner!!! And I must thanks Leah Verasammy from Ealing Broadway branch. She is the most wonderful person we came across.Without her help this journey would never been possible. Since the day we dreamed of buying the house we were living Leah was always there to help. She even help us with our own lawyer when we were struggling with documents and she just call me and offered her help without even asking!! she sort everything out by herself. Honestly There is not enough word to thank or appreciate for how she helped us, her dedication to work for people is just wonderful.

Tanzia · 11 March 2024

★★★★★ 5/5

Trustpilot

Recently purchased a property with Ginbs Gillespie

My husband and I recently purchased a property with Gibbs Gillespie and we had Leah Verasammy and Rohan Berry from the Ealing Broadway office help us each step of the way. From the beginning, they were responsive, helpful and went the extra mile particularly towards the end when there were a few road bumps that threatened to delay the completion of our purchase. Leah would make the extra effort, taking the initiative to call us and the sellers to find out exactly what the problem was from both sides and ensured that any miscommunication issues were resolved quickly so that we were not left without a place to live indefinitely. We would recommend them as sales managers and property agents!

Hannah · 8 December 2024

★★★★★ 5/5

Trustpilot

Successful sale of my apartment!

On the surface, selling my apartment in Ealing should have been simple and straightforward, but it was anything but!In all, it took 15 months to bring to a favourable conclusion, and might have fallen over at a few obstacles, but for the timely and professional intervention of Leah Verasammy, Gibbs Gillespie, Ealing Office.From the time I communicated to GG (who were acting as my letting agent) that I wished to sell up my property, Leah was by my side, laying out the likely progression, timely communication of emerging issues, and suggested solutions. One particularly critical intervention, very late in the process, probably made the difference between a successful outcome, or a reboot of the whole sale process.Very pleased with the relationship she built with me - I think she was as pleased with the completion of the sale as I was!!

Joe · 9 March 2024

★★★★★ 1/5

Trustpilot

I had a very disappointing experience…

I had a very disappointing experience with Pritesh at Gibbs Gillespie, from the property viewing stage right up to moving in. I expressed interest in a property nearly a month in advance to ensure everything would be ready for my move to London and the start of my new job, but the process was chaotic and frustrating.The Gibbs Gillespie portal was faulty and caused significant delays in verifying my details. It repeatedly showed incorrect information about my employment status, making it difficult for Pritesh to believe my explanations. On multiple occasions, Pritesh accessed the wrong profile and provided me with irrelevant information, which only added to the confusion.As the moving date approached, I still had no confirmation that the deal was finalized. This uncertainty forced me to start exploring alternative options, which was incredibly stressful. Throughout this ordeal, the blame was conveniently shifted to the landlord, with claims that they were taking time to approve documents, something I found hard to believe.On the day of moving in, I asked Pritesh for some flexibility to meet me at the property to hand over the keys, as I had a removals van ready to unload my belongings. Instead, I was told I had to visit the Gibbs Gillespie office to provide my passport for photocopying. This delay meant I had to unload everything myself despite having paid for the service.After moving in, my attempts to contact Pritesh about unresolved issues, such as rusty locks and the lack of professional cleaning, have been ignored.If you're looking for a new home, I cannot recommend Gibbs Gillespie based on my experience. The lack of organization, poor communication, and lack of accountability made this process unnecessarily difficult.

Sahil · 7 December 2024

★★★★★ 1/5

Trustpilot

Scammers.

I don't want to influence anyone, it's just my opinion, they are thieves, they don't respect the contract, in the contract I stipulated that the rent can be increased by a maximum of 5% for two years, they increase it by 7.5%, I drew their attention and they don't care, I requested a problem related to the toilet bowl, it just stays fixed in the floor, it's rotten, I requested this in September and it's December and nothing has been finalized, I have unresolved problems for almost 4 years, but they gave me a registration number. In short, beware of them, they are scammers.

Dragos · 2 December 2024

★★★★★ 1/5

Trustpilot

Are they legal??

My experience with these Estate Agents, together with reading so many negative comments in this section, says it all: Gibbs Gillespie is an agency NOT TO BE TRUSTED and THEY ARE DISCRIMINATORY.Commenting and exchanging experiences with other people who have dealt with these agents, we have come to the conclusion that THERE IS A LOT OF CORRUPTION in this agency, both in the sale of properties and in the rental sector.For example, how can it be understood that a family (that I know) is told that they cannot rent a house for £2600 a month because they have (only-??-) an income of £85000 a year and they think that is not enough (??)...and they do not take into account their savings...BUT they are told that "if they pay 6/12 months' up-front rent in advance then, they are welcome to rent their properties and do not need to look at anything else (?)"...I think this company is not to be trusted. I would not be surprised if only fraudsters and corrupt people can do business with them:One for Another.

Ernan · 29 November 2024

★★★★★ 5/5

Trustpilot

Gibbs Lettings

Richard and Charlotte are excellent at what they do best, i.e. lettings! Very knowledgeable and always on hand to help with tenant's demands!

Niral · 18 June 2026

★★★★★ 1/5

Trustpilot

Unprofessional Behaviour by Mark Lander & Grace

I went through Gibbs Gillespie for my new property and they were not at all professional. It looked like they’re only bothered about letting out properties and once they let it, they don’t bother to support. Particularly to name here is Grace who is disguise for Gibbs. Her behaviour was extremely rude over the phone and then she tells Marks who calls me and start bashing me for being rude to his staff and disconnected the phone. He didn’t even had a courtesy to listen the other side of the story and he calls himself as a manager. Later when it come to leaving the property, Mark did not cooperate even at all which felt like it was more personal issue rather than showing professional behaviour.

Sushil · 8 November 2024

★★★★★ 5/5

Trustpilot

James at the Gerrards Cross Branch…

James at the Gerrards Cross Branch provided excellent support during the process of our sale. The regular and ongoing contact kept us informed and involved with the whole process, which was not straight forward due to the complexities of the Sale.But for this the whole experience could have been far more challenging. Thank you so much James. 😀😀😀😀😀👍🏻

Wendy · 19 May 2023

★★★★★ 5/5

Trustpilot

Leah Verasammy at Gibbs Gillespie…

Leah Verasammy at Gibbs Gillespie Ealing Broadway was outstanding. She was professional, conscientious and extremely hard working. Her team secured an asking price offer prior to the house going on the market publicly. I couldn’t recommend her more.

Cara · 27 July 2024

★★★★★ 5/5

Trustpilot

Excellent service from Gibbs Gillespie

Excellent service from Gibbs Gillespie, Gerrards Cross in selling our house. All the staff we dealt with were professional and dedicated, and particularly James, who was very supportive and helpful, keeping us informed throughout the process.

HB · 27 August 2024

★★★★★ 2/5

Trustpilot

The process has been pretty poor from…

The process has been pretty poor from the start, especially with communication. I asked to add updated photos, which were never done, and the agents showing the property didn't explain all the features of the property to potential buyers.The move managers communication has been poor throughout and even yesterday when I called the office to ask for the move manager, I was told I would get a call back but have not had a call back. This seems to have been the experience throughout the process and I feel very disappointed with the overall experience with Gibbs Gillespie as I thought I had signed up to a reputable estate agent.

Ellesh · 29 October 2024

★★★★★ 1/5

Trustpilot

Repeated failures, ignored emails, unreturned calls, do yourself a favour and avoid. Using Gibbs Gillespie has been nothing but a disaster.

Jon · 12 June 2026