Gibbs Gillespie London reviews

★★★★★ 5/5

Trustpilot

Great estate agents to purchase with!

The estate agents, especially Thomas and Tom, at the Pinner office helped us all the way from viewings to exchange of contracts for our house purchase and they have been a pleasure to work with! We never felt like they represent just the seller as they were equally helpful, responsive, and diligent with us as buyers. Highly recommend!

Raghav · 11 June 2022

★★★★★ 2/5

Trustpilot

I felt like another customer at Gibbs…

I felt like another customer at Gibbs Gillespie. The estate agent was not too friendly, I was just another customer bidding in his list. His approach when showing me the house was not welcoming as compared to the experience I received from other estate agents. He disappeared once offer was made, didn't explain any of the next steps as a first time buyer. The move manager on the other side only contacted when needing my feedback for her vendor and didn't find the need to keep me updated on what's happening on the vendor's side until I ask. Often she would say that she would get back to me, but then two weeks after she would get back when she had another question to satisfy for the vendor's move. I hope that the feedback would help improve the service with new customers. Overall, no issues with them in the process.

Gibbs · 28 May 2024

★★★★★ 5/5

Trustpilot

We recently sold our property with the…

We recently sold our property with the help of GG , Ealing Broadway and i can’t recommend them highly enough. If you’re looking to sell your property in Ealing, the team at GG should be your go to.We asked 3 local estate agents around to provide a valuation etc. and so that we could understand a bit more about the service on offer. Leah, sat down with us to understand our priorities, timeframes etc and then followed up with a valuation. The process wasnt rushed - compared to other estate agents who spent 5 mins in the property before providing a quick valuation and throwing paperwork at us. GG felt far more professional.Within a couple of weeks of instructing, GG had pulled together the brochure, taken the photos (In my opinion using a superior provider for the photos compared to other agents), and had started to arrange viewings from the existing client base.We received plenty of notice for viewings, and really appreciated the detailed feedback from each one from both Rohan and Luke.Offer to exchange, was managed excellently by all of the above and Irene - despite some holdups, outside of GG’s control, we were kept in the loop at all time.Many thanks all.

Tom · 25 May 2024

★★★★★ 5/5

Google

Great experience with Shoyab from Gibbs Gillespie! He has been very friendly, supportive and always helpful throughout the process of purchasing our new home.

Frederik · 16 March 2026

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Ruislip have been outstanding

Gibbs Gillespie Ruislip have been absolutely outstanding. Their service, politeness, speed, and honesty has been fantastic. Luca, Sam and George have helped me sell my great aunts home, also helped deal with a flood and been so understanding and kind. Honestly I wish all estate agents would take a leaf out their book. The team have been so pleasant to deal with and have made the whole experience manageable . If I could give them 10 stars then I would . Thank you all so much for everything you’ve done. Lianne Read

Lianne · 18 May 2024

★★★★★ 5/5

Trustpilot

Sales

Went out of the way to ensure sales went through, Gavin & Luca were on top of the process, open lines of communication and effectively resolving issues…..job well done

Sheraz · 29 June 2024

★★★★★ 5/5

Trustpilot

Such a friendly and helpful team

Abraham Oommen and his colleagues, Edyta Pruszynska and Sam Collins at the Northfields branch of Gibbs Gillespie, have been nothing but amazing at supporting us through selling our family home and purchasing our next family home. From the first point of contact they were transparent, communicative and helpful. We did suffer from a slightly drawn out exchange process (owing to solicitors) but Abraham worked tirelessly to keep lines of communications open and helping co-ordinate to finalise exchange. As relatively inexperienced operators in house buying and selling it was reassuring to have Abraham and his team a call/email away to discuss anything from pricing strategies and home buyer surveys to small details around fixtures and fittings.We would thoroughly recommend their services to anyone considering buying or selling.

James · 31 March 2023

★★★★★ 5/5

Trustpilot

A big shout out to Philip at the Stanmore branch

Philip was great from Stanmore branch - felt at ease and also felt confident with everything he mentioned to me. Looking forward to a great relationship with you guys there.

Jill · 23 May 2024

★★★★★ 5/5

Google

During my tenancy I was in contact with Antonio Berbia who was a delight to deal with. Antonio was professional and courteous and would always deal with any questions I had during my time dealing with Gibbs Gillespie. Overall a great experience.

Michael · 25 August 2023

★★★★★ 5/5

Trustpilot

Danielle Gennard from Ruislip Manor…

Danielle Gennard from Ruislip Manor branch is a real asset to Gibbs Gillespie. From beginning to end she remained professional and dedicated to help us complete our purchase. Her friendly and hard working manner helped us throughout the house buying process. It was a pleasure to deal with her. Thank you Danielle!

Beth · 23 August 2022

★★★★★ 1/5

Trustpilot

Gibbs Gillespie is an agent that I…

Gibbs Gillespie is an agent that I would never like to use again and I would not recommend anyone to use them.Its already 2 months since my tenancy agreement has finished and check out inventory has been completed with very minor issues(& this is After 8 hrs of tenancy.. ).I keep asking my deposit back and they do not reply my emails,they do not return my calls and they still have not charged me for anything..really ridiculous and totally unprofessional..

Gerasimos · 12 June 2025

★★★★★ 5/5

Trustpilot

Esther is an asset

Esther in the accounts team is diligent, helpful and very understanding. Her attention to detail gave me confidence where others had failed. She is an asset!

HT · 10 September 2026

★★★★★ 1/5

Trustpilot

We had our rent increased and stared…

We had our rent increased and stared from 2 of December 2022. This happened in November. The agency didn’t check the contract and they assumed I should have paid the increase from November. The contact states clearly December. So for 50£ they didn’t even bother to contact me first or email me or anything. They went straight to debt collectors. And because their mistake now my credit score it’s ruined. That for 50£ and because they are to lazy to pick up the damn phone and ask kindly, mr x you have paid 50£ less for rent, do we have any issues? Why is the reason? Can you pay or we will call debt collectors… we’re disappointed with them.

Eleanor · 12 November 2022

★★★★★ 5/5

Trustpilot

Outstanding!

David Hewinson and his team at the Uxbridge branch have been absolutely.brilliant from start to now. They have achieved in one week (getting our property under offer even before it was advertised) what the other estate agent could not do in twelve weeks. Well done David and your team! Their communication levels have been exceptional even whilst we were abroad on holiday. Can’t speak highly enough of David and his team.

Roz · 10 August 2023

★★★★★ 5/5

Trustpilot

Absolutely superb service

We are absolutely delighted with the service we received from Danny and his team in your Pinner branch. From our first meeting all the way to completion we have continually received a polite professional service from all in the Pinner office.It's nice to know customer care and professionalism still exist !

Dani · 15 June 2022

★★★★★ 5/5

Trustpilot

Great service

Simeon, Danielle and the team were amazing from start to finish of selling my property.

Staci · 15 November 2024

★★★★★ 5/5

Trustpilot

New tenancy for a rental property

Both Victoria and Joe were very helpful, friendly and professional in the way they helped find a new tenant for a rental property and assisted in the end of tenancy process also.

Neil · 22 May 2025

★★★★★ 5/5

Google

Gibbs Gillespie were recommended by a friend. I found them to be super efficient, knowledgeable and informative. Antonio, from the Northfields branch, has been fantastic right from the beginning, extremely helpful and friendly. He secured new tenants for me very quickly and kept me informed every step of the way. Oliwia has also been a fabulous help in the lead up to the tenancy commencing. Refreshing to have such a positive experience.

Jayne · 26 May 2024

★★★★★ 5/5

Trustpilot

Fantastic Helpful Staff Will Definitely…

Fantastic Helpful Staff Will Definitely Be Using Them Again In The Future:) Thank You All Guido & Co :)

Emma · 7 October 2026

★★★★★ 5/5

Trustpilot

Great performance by Leah and her team

Successful completion of a difficult transaction would not have happened without the tremendous energy and support from Leah in the Ealing Broadway office. In particular she worked so well with the seller to reassure her that I was doing all in my power to resolve issues further down the chain. Leah also v efficient - rapid responses to emails and calls.

Martin · 19 November 2024

★★★★★ 5/5

Trustpilot

Rollercoaster Journey but Positive Ending

Recently exchanged contracts on a house advertised through Gibbs Gillespie, our journey hasn't been the smoothest but Luca has always kept us updated with the latest information and chased up relevant third parties when required. I hope the need to do this again is a long way off but when the time comes I would happily use Gibbs Gillespie again.

Samy · 29 November 2024

★★★★★ 5/5

Google

We had a really positive experience buying our first house with Gibbs Gillespie. Abraham and his team went above and beyond to help us through out the process and were wonderful to work with.

Yas · 29 September 2023

★★★★★ 5/5

Trustpilot

We are extremely lucky to have worked…

We are extremely lucky to have worked with Mr. Thomas Carroll as our home listing agent. Mr. Carroll and his team (Mr. Tom Furber particularly) are very professional and hardworking- we appreciate it greatly. He has given us very helpful advice about our home and provided a right price for the market. His marketing team has also done a very good job on marketing and staging the home, as well as taking really nice photos and writing amazing descriptions. He puts a lot of attention to detail and is great at communicating with clients effectively, which made selling our home a smooth process. Overall, we are very happy due to the service which Mr. Carroll has provided. Mr. Thomas Carroll and his team are my highest recommendation.

Dr.Shokri · 17 June 2022

★★★★★ 5/5

Google

Really professional agents - very helpful even after the transaction was concluded. Many thanks to Abraham and particularly to Adam Obszanski!

Elena · 19 August 2025