Gibbs Gillespie London reviews

★★★★★ 5/5

Trustpilot

Amazing team of people

Amazing sales team, fantastic support & effort to sell our home. Wouldn’t hesitate to recommend. Fresh, dynamic, energetic sales team, radiating positivity throughout. Danny Caulfield, Sales Manager is the man to speak to, transparent, supportive & guided us through it all. Without a doubt, would 100% recommend.

Dee · 11 June 2022

★★★★★ 5/5

Trustpilot

Buying a house through Gibbs

Our experience of buying a house has not been an easy one. We dealt with various Gibbs branches through our search but thankfully landed on the Gerrards Cross branch on our 3rd attempt! James was extremely helpful and accommodating, knowing our working hours made it difficult to view properties during the week he arranged a late afternoon appointment that could work for us. He was open, transparent and helpful. Dominic would regularly check in and offer his support too. The whole process was smooth and timely in the end and as a result, we managed to land our forever home!

Sara · 19 March 2022

★★★★★ 1/5

Trustpilot

I had a very disappointing experience…

I had a very disappointing experience with this agency.

Smail · 17 April 2026

★★★★★ 1/5

Trustpilot

zero care, zero professionalism

Our offer was accepted in March, and we only completed eight months later, an unacceptably long delay caused entirely by Gibbs Gillespie’s failure to do their job properly.

Selina · 27 October 2025

★★★★★ 5/5

Google

Gibbs Gillespie Northfields Lettings were professional, knowledgeable, efficient, and very easy to deal with. They took the hassle out of everything and found a suitable tenant within just a few days. Highly recommend.

Rachel · 25 August 2023

★★★★★ 5/5

Google

I can highly recommend the lettings team at Gibbs Gillespie in Northfield, especially Antonio, who has been extremely efficient and knowledgeable, and gone above and beyond to provide excellent service.

Yvette · 29 October 2023

★★★★★ 4/5

Trustpilot

Zohair and Faye were great

Zohair and Faye were great. A couple of minor hiccups with the survey and a second viewing with different members of the team otherwise would have been five stars overall

Debajit · 19 April 2025

★★★★★ 1/5

Trustpilot

Total waste of time

Wasted my time this morning, booked a viewing for this morning, confirmed over email. Got a call from the agent this morning to confirm, but at a different time 30 mins earlier, which was fine. I then got a call 5 mins before to inform me he was running late, an inconvenience but not a deal breaker. I then went to the property knocked on the door and the occupier told me he was not informed of the viewing and the agent has not showed up.

K · 22 March 2025

★★★★★ 1/5

Google

If you are selling with them beware. As Soon as a house came on the market, we called then many times they didn’t pick up. Popped to their office, they got really annoyed and said they are in a meeting and didn’t want to help. After insisting we talk to them about the property they finally took our details and said they would call us. Followed up and got told off for following up. Eventually they book an appointment after 2 weeks saying they have access issue to the property. 2 days before the viewing they call to cancel the viewing saying they showed it to 27 people and already got 3 cash offers. Questioned how that was possible since we were told access issues and was told “oh well”. Avoid.

Sabine · 25 August 2023

★★★★★ 5/5

Google

My husband and I have been dealing with Sahil Arora and he has been nothing but fantastic. He is polite, efficient and has been brilliant ever since he was appointed to us when we moved from another lettings agency. Sahil has had to fix many of their mistakes and has had to deal with a lot of extra work but he has handled everything with grace, speed and all with a great attitude. He is an absolute asset to your team and Gibbs Gillespie are very lucky to have him!

Tania · 25 August 2023

★★★★★ 5/5

Google

The team at Gibbs Gillespie Northfields lettings are extremely professional and friendly, I interacted with Gabrielle, Antonio, Inna and Marc and would highly recommend them as your partners in finding good tenants. The whole experience was smooth, they listened to my needs as the landlady and responded with speed and efficiency in finding lovely tenants for my property at the right letting price, which was of great importance for me. They are also super organized and offer help and advice with all the admin related to the letting of the property. Highly recommend!

Zrinka · 25 August 2023

★★★★★ 5/5

Trustpilot

Amazing experience with GG

Harry Rai from GG was amazing. He showed us our (hopefully soon) new flat. He went through every single detail and answered all our questions which as first time buyers we had a few. Also the team in the office was always attentive and friendly. I would highly recommend GG and thanks a lot again, Harry!

Ana · 21 November 2024

★★★★★ 1/5

Trustpilot

Document everything

Document everything! It's taken 5 months to get our deposit returned

Nic · 13 March 2026

★★★★★ 5/5

Trustpilot

I would like to thank Grant and his…

I would like to thank Grant and his entire team making my purchase happen. I don’t think my purchase would have gone through without help of Grant. He simply made it happen 😊Thank you so much Grant & team at Stanmore!

Anu · 1 October 2022

★★★★★ 5/5

Trustpilot

I would like to say a special thank you…

I would like to say a special thank you to Paula Chapman my Move Manager for all hard work and support she give me into this long journey. She was a fantastic lady and a kind person!!! Thank you Paula ( Gibbs Gilespie)

P · 2 July 2022

★★★★★ 5/5

Google

Abraham and the team did a great job of dealing with the sale of our property at 48 Eastbourne Road in a difficult market and complex chain. Thanks again.

Philip · 29 September 2023

★★★★★ 4/5

Trustpilot

Overall a good service

This review is for the Ruislip branch, where we were helped by Matt and Elaine in the sale of our property. Initially our experience was a little shaky. Gibbs were excellent at organising everything very quickly - we signed the contract at the beginning of the week and before the week had ended our home was listed with some beautiful photos. We were looking to sell during the height of the stamp duty holiday and our property was very overvalued, which probably hurt us a little in the beginning and caused us to miss a few opportunities. However, once the price was corrected we got some good offers in and felt well supported and informed at all times. We appreciated the consistent and regular updates. Elaine in particular was a great support during this time - especially when we were in the final stages of trying to complete and I will always be very grateful for her sympathetic ear. A little bit of kindness and understanding can mean the world to anxious sellers/ buyers. Many thanks for all your help in seeing our sale through to the end.

Claudia · 27 September 2021

★★★★★ 5/5

Trustpilot

Sale with Gibbs Gillespie- Aqib

I have sold my property and GG were the selling agent, the whole sale process was so stressful due to delay from solicitor and one after another hiccups and it took almost 7 months to complete the sale. Aqib Hamid was dealing with my property, I must say he is man with lots of patience. If it was someone else, he/she would have gave on this sale long time back. But Aqib made sure the completion happens. I will definitely recommend Gibbs Gillespie to anytime.

Anjna · 18 September 2021

★★★★★ 4/5

Google

Antonio was great with our viewing, he explained to us very well and we were happy with his service

Rob · 26 April 2024

★★★★★ 5/5

Trustpilot

Great professional service

Great professional service from Esther Macedru. Thank you for the clear communication and service.

Harry · 21 September 2026

★★★★★ 5/5

Google

I can't speak highly enough of Amrit - she was so incredibly helpful during our property search, and went out of her way to get us into a property viewing for a place we absolutely loved, which we really appreciated. On top of that, she's friendly, knowledgeable, and just all round wonderful to be around. Thanks again!

Amelia · 26 September 2024

★★★★★ 5/5

Trustpilot

Property purchase

The team in Ealing Broadway, Rohan, Leah and Luke were all great, very friendly and personable as well as informative, hard-working and kind! Right from viewing the property through to completion, they were with us and the sellers every step of the way, always considerate and keen to keep us informed. Thank you!

Tia · 18 February 2024

★★★★★ 5/5

Trustpilot

Happy Camper

I would like to say a big thank you to David and his team from sales at the Uxbridge branch for all the hard work, effort and time they put into selling my property. A HUGE SHOUT OUT TO Dareen, the sales progressor who went above and beyond to ensure the completion of my property. It was a tough few months of waiting with my buyers solicitor responding slowly to the sale file but thanks to Dareen, who was on the case, I managed to finally complete! Dareen remained professional throughout. She always responded to all my calls and emails. Many thanks, from one happy customer :)

Trusted · 22 April 2021

★★★★★ 5/5

Trustpilot

Amazing

Firstly I would like to say a big thank you to Sinead from the sales team for all of her hard work assisting with my purchase! Such an amazing girl, she remained professional throughout and went above and beyond at times when she didn’t have to. Also thank you so much to Elaine for her help and bubbly character that lifted my spirits at the stressful moments experienced with this purchase. Great team & I would definitely work with them again in the future.

Tanika · 10 April 2021