Get Living London reviews

★★★★★ 5/5

Google

We are looking for a flat from Getliving. Ernest at front desk is very helpful and friendly also providing some useful information.

Yi-Tung · 2 April 2026

★★★★★ 5/5

Google

Staying here for almost 4 yrs :) Nice and patient staff. Von and Sonia sorted out my parking permit quickly when my car arrives since I requested the parking bay with short notices :) Rikki is also helpful and responds quickly when I was having issues when moving in! Very nice neighbourhood and defo worth staying here

Allen · 12 June 2022

★★★★★ 5/5

Google

Have been living here for under a month but the communication with Chloe has been outstanding. Any issues we’ve had have been resolved promptly and she’s been very understanding, helpful and always friendly. She’s gone above and beyond to ensure all our queries are resolved, which definitely made the first couple of weeks reassuring and less stressful.

Andrea · 12 June 2022

★★★★★ 4/5

Google

Thanks for quick and helpful reply. Ibrahim was very quick to send us our electricity meter reading. In general however its a painful process instead of having access to the meter or being able to receive frequent readings every month on the time they are done (At least until smart meter is offered by our provider)

Omid · 12 June 2022

★★★★★ 5/5

Google

GREAT experience from day 1. GetLiving staff (specifically Davide and Zareena) were an absolute pleasure to work with. Very supportive and responsive. I think I asked them each a 100 questions (Sorry!) and it never took either of them more than 10-15min to reply. Thank you! :) You made moving to London easy for me :)

Leila · 12 June 2022

★★★★★ 5/5

Google

Maintenance is dealt with very quickly. We sent a request the previous evening and someone showed up the following morning. Ryan one of the maintenance team arrived to fix our washer and fixed our fridge which wasn't in the original request. Made our lives easier and it was a bonus he was so lovely! Thanks again!

Jade · 12 June 2022

★★★★★ 5/5

Google

A big thank you to Claire Oki, who showed me around for the viewings and answered all of my questions in a professional manner. She also followed up promptly by sending me all the information I need and provided flexibility to my move-in date which really helped me out a lot. It was a very smooth and satisfying process with the help of Claire.

Vicky · 12 April 2024

★★★★★ 5/5

Google

Get Living recently supported me in finalising my accommodation in London. Zainab was extremely helpful throughout the whole process and answered all my queries. I found the experience a lot easier than other times I have rented accommodation and would like to thank Get Living but particularly Zainab for making it as smooth as possible.

Sarah · 12 June 2022

★★★★★ 5/5

Google

Dominic has been very helpful and assisted with all my queries. We were initially shown an apartment on video, which we were going to settle with. When we saw the actual apartment, we were terribly disappointed as it was in a very poor condition. Dominic was instrumental in helping us to find an apartment we liked and were comfortable with and we truly appreciate it. We look forward to future interactions with him.

Muhammad · 16 August 2023

★★★★★ 5/5

Google

Thanks for the Get Living team for helping me with my move. Typically moving is extremely stressful but found the moving in process very straightforward, and when there were a few sticking points the team were very proactive in helping me sort issues out. Special thanks to Nicola and Davide with their assistance.

Sean · 12 June 2022

★★★★★ 5/5

Google

I want to say a massive thank you to Kevin from the maintenance team for putting up my shelves in my bedroom! They look stunning! Plus Kevin was extremely professional, friendly, chatty, and was super speedy putting up the shelves (whilst ensuring that they were exactly as I wanted)!PositiveResponsiveness, Professionalism, Value

Tobi · 26 August 2022

★★★★★ 5/5

Google

Rikki Lam has been great in helping us move in. He was quick to book the viewings, very patient as we looked around and answered all our questions. His communication has also been very clear with us so we could secure the flat we wanted. Rikki has also been attentive since then, saying hi whenever we visit the office to report any issues.

Amanda · 12 June 2020

★★★★★ 5/5

Google

Had a really smooth process moving into my new apartment, Von has been extremely helpful and quick to respond throughout. I also dealt with Maria and Zainab and can say the same about them too. If I had any questions they were able to clarify things as soon as possible, thanks all!

Pri · 12 June 2022

★★★★★ 5/5

Google

I used to live here. The scenery here is very good. And the community management is very friendly, people live here very happy and the surroundings are very convenient. I have to say that Manager Davide is a very understanding person, he helped me a lot when I checked out! I like this place of residence very much.

William · 12 June 2021

★★★★★ 5/5

Google

We had a problem with the drain of the basin. Getliving was very efficient, they sent the engineer in the next morning. The engineer Tony was very friendly, he resolved the issue in a minute. Thanks for Tony’s good service.

Maureen · 17 July 2023

★★★★★ 1/5

Google

Absolutely atrocious customer service. The agency had a very simple task of arranging for an external maintenance engineer to fix our washing machine. 2 weeks on from us reporting the issue and still no one has come in to fix it. If only Get Living London were as prompt with solving residents' issues as they are with replying to Google reviews that affect their public image.

Ehab · 13 June 2018

★★★★★ 5/5

Google

Big thank you to Claire O for helping us find an apartment, continual helpful correspondence and making sure things moved quickly. Thanks also to Dipty for preparing the contracts and help through the process. Excellent, fast and efficient service so far!

Graeme · 12 June 2023

★★★★★ 5/5

Google

Easiest renting experience I've had by far! Thanks to Rose and Dave in the lettings team for being patient and helping me find the right option, moving can be daunting when relocating from abroad. Zainab in the admin team was very quick to answer any questions I had and Kaitlin made our move in very easy and has been amazing with any queries we've had. We've already recommended the area to our colleagues.

David · 12 June 2023

★★★★★ 5/5

Google

Requested for maintenance to hang a mirror in our new flat and they responded within 24 hours and got it booked in for the next day! Kevin was fantastic and got it up swiftly with no problems. Thanks to him and Scott for organising and for their great service 😊 …

Sophie · 12 June 2022

★★★★★ 5/5

Google

Great experience finding a flat with Get Living London. Although their website hasn't been updated, both Charlotte and Deontae went out of their way to find us the right flat with our requirements and within the timeframe we've been working to. They were always very helpful and genuinely wanted to help us! Maria was also very prompt and diligent when helping with the documentation.

Haroun · 13 June 2019

★★★★★ 5/5

Google

Very smooth, streamlined process to rent, perhaps a bit more paperwork than normal, but well worth it. Apartment seemed almost brand new and maintenace requests were taken care of with 24hrs. Very pleased with the quality. Thank you to Anna and the team for all the help through the process.

Anthony · 24 September 2024

★★★★★ 5/5

Google

Recently we had an issue with our fridge/freezer and as always, the response from the team was really quick. The next morning we had a visit from Ryan in the Maintenance team, who immediately fixed the issue, whilst being super helpful and friendly. He clearly explained how this had happened to prevent further issues. During the process, Ryan noticed another small issue and fixed this too. Very impressed, Thanks Ryan!

Kristian · 12 June 2023

★★★★★ 5/5

Google

We had an amazing experience working with Abdul! He was incredibly nice, helpful, and truly went above and beyond to find us an apartment that we absolutely love. He listened to all our needs and didn't stop until we secure the perfect place. Highly recommended!

Vivian · 9 April 2026

★★★★★ 5/5

Google

I had a really great experience whilst moving into my apartment, I was really happy with the service I received from Claire and Elliot. Both went above and beyond to ensure the process was really smooth and easy answering any queries quickly and efficiently. I would highly recommend using Get living massive thanks to both.

Lisa · 12 June 2021