Get Living London reviews

★★★★★ 5/5

Google

Ryan was amazing! I logged a request with GL about a broken washing machine and he came the say day to fix the problem. He was super tidy, explained the problem to me and was overall so lovely! Really one of the things I love about living here!PositiveQuality

Ellie · 12 June 2022

★★★★★ 5/5

Google

Ryan was absolutely lovely, we had a repair the first time and it didn’t take, he came again and got us a new appliance and made sure we understood how to work it. He was quick, responsive, and personable, and very quiet considering I was working from home!

Imani · 12 June 2022

★★★★★ 5/5

Google

Maintenance team of get living are superheroes. I can't thank the engineering team enough (shoutout to Tony!) for being so prompt in their response whenever there's any issues around the flat. Most of the time they will send an engineer within a day of the maintenance request!

Sheryl · 24 September 2024

★★★★★ 5/5

Google

Zareena and Rikki have both been great in helping us to secure a tenancy. Rikki was kind enough to alert us when properties that matched our requirements appeared, and Zareena was helpful in organising the contract promptly.

Sohail · 12 June 2023

★★★★★ 5/5

Google

There is no better place in London other than EastVillage to live in. Been here for 3 years. Properties are absolute gem, clean and absolutely modern. EASTVILLAGE is HOME. Stratford is HOME. Nick from the GetLiving is very helpfull. Others are very responsive and professional as well.

Soumya · 12 June 2022

★★★★★ 5/5

Google

Saw Dannielle at the chocolate event she was amazing an unforgettable experience.

David · 26 March 2026

★★★★★ 5/5

Google

Ryan from the maintenance team dropped by today as we had a fault with out dishwasher. He immediately worked out the issue and had the entire unit replaced within an hour. Top guy! Thanks Ryan 👍

Sam · 12 June 2023

★★★★★ 5/5

Google

I can say that Get Living and especially Von made my move into my new apartment so smooth and enjoyable. They provide all you need as a new resident and they are always available to help! Thank you Get Living and Von for your excellent support

Maria · 12 June 2022

★★★★★ 5/5

Google

Anna was fantastic! She made finding a great rental easy and smooth. Highly recommend her services!

Selina · 11 August 2024

★★★★★ 5/5

Google

Great service. We had a problem with our washing machine. Andrew managed the whole situation very well. And we had the pleasure of having Ryan coming to replace the machine. He is so nice and polite, and did a great job.

Kosmo · 15 April 2026

★★★★★ 5/5

Google

Lived here for 3 years and it was fantastic. It is expensive but the management company is excellent. Maintenance and grounds impeccable.

Adsb · 27 December 2025

★★★★★ 5/5

Google

Massive thank you to Daiva. S who has been our Relationship Manager since moving in. She's very quick to respond to any of our queries and makes sure that any issues raised are sorted out as quickly as possible. I would highly recommend using Get living and thanks again to Daiva. S!

Sriram · 12 June 2021

★★★★★ 4/5

Google

The service quality providing by Getliving is of very high standard in particular the consumer service and on site maintenance. I believe most renters would also consider these factors crucial to a rent property. A special credit to Dominic, we wouldn’t have had a smooth moving out without his help. The only downside is rental increment bit too steep otherwise we wouldn’t wanted to move out anyway.

Chris · 12 June 2023

★★★★★ 5/5

Google

I have a wonderful experience living in this building. The facility is quiet, clean and safe. The location is convenient, which made it easy for me to access everything I need. Additionally, Dominic Dennis is an amazing property manager who always responded quickly and effectively to my concerns or inquiries. I would highly recommend this building to anyone looking for a comfortable, safe, and convenient living experience.

Peina · 12 June 2023

★★★★★ 5/5

Google

Excellent customer service during rental process The Get Living team made the process of renting an apartment extremely easy. The team was very responsive and made sure I was updated every step of the way. Shout out to Zareena for being so helpful and friendly.

Nsikan · 12 June 2022

★★★★★ 5/5

Google

I had a lovely experience renting with Get Living. Zainab and Claire were both very supportive and professional. They cared for my needs and did not hide anything.They guided me at every step very thoroughly. They are knowledgeable, experienced and dedicated. I will strongly recommend them. I had a wonderful experience.

Cecile · 12 June 2021

★★★★★ 5/5

Google

Applying and securing an apartment with Get Living has been a super easy process and very smooth. I was assisted by Francesco who was very friendly and fast to reply to all of my questions throughout the process. The entire application apart from the right to rent checks was all done online and which made it so easy and stress free. Would highly recommend and feel that I have received a great service :)

Jan · 29 December 2023

★★★★★ 1/5

Trustpilot

​I would strongly advise against…

​I would strongly advise against renting from this company. My experience here has been incredibly frustrating, and the reality of living here does not match what is advertised.

Andy · 2 July 2026

★★★★★ 5/5

Google

Thanks for all the help and support from Claire! Claire has been very nice to us and support us all time to find a flat and make the contract remotely. All the best!

Jingyu · 12 June 2023

★★★★★ 5/5

Google

I put through a repair request for my heating reader at around 10:30am and 30mins later, there was already someone at my house to fix it. Tony was the engineer that came through and he was really quick fixing the issue. 👍🏾 …

Bianca · 12 June 2022

★★★★★ 5/5

Google

Vadym was very helpful, helping me with my keys and has been very helpful and pleasant on the lobby any time.

Karl · 13 March 2024

★★★★★ 1/5

Google

Appalling!!! I was visiting a friend at Insignia point when I witnessed a member of staff - Rebecca swearing profusely and threatening to “box” a resident who had politely asked her to lower her voice due to her baby in the pram sleeping and she had to be restrained by her fellow colleagues. I had to ask the receptionist for her name and confirm she actually worked for this company because I couldn’t believe what I had just witnessed. It was incredibly shocking!!! He confirmed that she is a member of staff and his exact words were “she fights with everyone”. To say I was shocked is an understatement

Eleanor · 12 June 2023

★★★★★ 1/5

Google

Been chasing for multiple days with multiple phone calls to schedule a viewing, arrogant agent on the phone has had some sort of prejudice against me after I said I'm self employed, and said I would need to fill out a referencing form over before they 'would even consider getting me a viewing'. And ended up asking questions about my income, when I replied with 6 figures he gave me the impression that he thought I was lying. Very disrespectful approach, you don't make people feel they're not good enough to rent a property, especially when they make x20 the rent each month. Extremely poor choice of words. Great way to lose a client. Not the service you provide to people when you want them to move into your apartments, I've got a high rental budget but I'll take my money and requirements elsewhere.

O · 12 June 2023

★★★★★ 5/5

Google

We have had a very pleasant experience with Get Living right from viewing the property, completing the tenancy process and moving in. Charlotte and Zainab have been hugely helpful all along the way. Thank you! Update - After staying here for more than 3 years - I'd like to give a special shout out to all the maintenance staff and the management team. Maintenance requests are addressed promptly and the work is executed very well!. The staff that attend to the flat are friendly and considerate.

Ajay · 12 June 2023