5/5
GoogleRating only, no written review.
Agent replied · 11 December 2024
Thank you for the five stars Danny - we hope you continue to have a great renting experience with us!
Trusted Agent profile · London
Get Living London reviews
★★★★★
790 reviews across 2 platforms
1 East Park Walk, London, E20 1JL
Get Living's office in London, at 1 East Park Walk, is rated 4.3 out of 5 across 790 reviews on two platforms, including 756 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of two awards Get Living won in 2026.
Awards
The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google2/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Scott. It sounds like you've had some bad experiences in your time with us, for which we are deeply sorry. Great customer service is something is something we try really hard to put at the heart of everything we do but it sounds like we fell down on this occasion. We would love the opportunity to get detailed feedback from you on the areas that we went wrong so we can make sure it doesn't happen again. You can provide feedback and complaints here http://www.getlivinglondon.com/feedback-complaints
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi SuperTFW. This doesn't sound good at all - could we ask you to complete our complaints form detailing where we've gone wrong and how we can improve? While mistakes do happen, it sounds like you've not received the level of service that we strive for. www.getlivinglondon.com/feedback-complaints Many thanks Get Living London
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Jonny, Sorry to hear you've had a negative experience, could you give some more information so we can learn how to improve? Please email hello@getlivinglondon.com and we'll do what we can to help turn that one star into a five! Many thanks Get Living
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Sorry that you have had a 1 star experience from us. Could you please give us more information so we know what the issue is we need to rectify? Please email hello@getlivinglondon.com with details Many thanks Get Living
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Stuart, sorry to hear you haven't had a good experience of us - any feedback you're able to give would be gratefully received. If you could email us to hello@getlivinglondon.com we would like to work with you to improve your experience. Many thanks Get Living London
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi there, we're sorry to hear that you're experience of us has been '1 star'. We'd really love to hear where we fell down in your experience and how we can improve in the future. If you could email us to hello@getlivinglondon.com we'd be happy to talk through the areas that we need to work on for you. Many thanks Get Living London
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you Justin!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleNice people
Agent replied · 11 June 2024
Thanks Daniel! :)
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Get Living London
How many reviews does Get Living London have?
Get Living's London office has 790 reviews across two platforms: 756 on Google, 34 on Trustpilot (across the whole business).
What is Get Living London's rating?
Get Living London is rated 4.3 out of 5 across all 790 reviews, and 4.5 out of 5 on Google from 756 reviews.
Has Get Living won any awards?
Yes. In The Trusted Agent 2026 awards: Get Living, London won Gold; Get Living, Salford won Trusted Agent.
Where is Get Living's London office?
Get Living London, 1 East Park Walk, London, E20 1JL.
