Felicity J Lord London reviews

★★★★★ 5/5

Google

Charlie is fantastic. He helped organise a flat purchase for us at a time when we’d been thoroughly worn out, disheartened & let down by the process of finding a new home. We started working with Charlie directly after being gazumped on another property (with a different agency) and it was immediately apparent how enthusiastic, highly competent & thorough he was. While he’s charming, down-to-earth and practical, Charlie’s communications are what make him really stand out. It’s one thing to get told when expected steps take place, but Charlie also updates you at close of his business day (which is a lot later than most agents’) if expected steps have not taken place (so you find out that your offer is not being ignored, just that the seller couldn’t be contracted etc). This really helps take a lot of the uncertainty and stress out of the process. We can’t recommend working with Charlie enough.

Alison · 30 July 2018

★★★★★ 5/5

Google

Exchanged! Finally! Thank you Felicity J. Lord Stoke Newington. We are so thrilled to move into our new home. I can say with confidence that it would not of happened if it was not for your Laarni and her team on Church St. I have no hesitation to recommend Laarni, Angela, Neelay, Charlie, Laura, and Ebony to all my friends and family. They managed the entire chain smoothly and effortlessly. Chocolates are on there way! Kind Regards Tim and Chris!

Tim · 30 July 2018

★★★★★ 5/5

Google

Laarni and Yuge secured the sale of my flat and I really thank them for that. They were very kind and supportive from the very beginning: the valulation of the flat, the follow up during the viewings, securing the offer and seeing the sale through to the end. I wish them only success as they both deserve it!

Vasso · 20 July 2025

★★★★★ 5/5

Google

Ellesse was so helpful, friendly and professional! Thank you ☺️

Lizzie · 20 July 2025

★★★★★ 5/5

Google

Yugethann Ravindran was my agent on this purchase and has been exceptional. I rarely leave reviews if ever, though this gentleman was fantastic. I have been in the property sector for many years and it’s great to work with such a hard working, tenacious and diligent individual. I will one back to FJL on my next purchase. Mr Merat

Ash · 11 February 2023

★★★★★ 5/5

Google

Zafir was really helpful with an issue I had in my property. Clearly communicated the resolution and helped solve everything quickly. Highly recommend his services

Kavan · 16 January 2025

★★★★★ 5/5

Google

I'm in search for an apartment and Ellesse from the Stoke Newington office was very knowledgeable and super helpful. Got me feeling more confident that we can find a place that suits me and my partner in no time!

Dainora · 14 January 2026

★★★★★ 5/5

Google

FJL is amazing! Myself and my boyfriend have just rented a property off you in Stoke Newington. I rang up in the morning after seeing it go up online the night before. Nickelle answered the phone and she was amazing. She was so attentive and kind. We were having a very stressful time before hand trying to find a property and Nickelle made the process so much easier. She is a credit to you're company. Thankyou for everything !

Cassyette · 30 July 2018

★★★★★ 5/5

Google

Nicollet was extremely friendly and one of the only agents I dealt with who made the experience personable and made us feel important and supported in our search

Kitty · 17 November 2024

★★★★★ 2/5

Google

Some good points and some bad points. They have an In-house mortgage advisor Andy Greer, that was a true disgrace to his profession. Myself and my partner were pretty much forced to use this unwanted mortgage advisor as part of the purchase of our property from fjl. On 3 occasions we mentioned that we had our own trusted mortgage advisor and that we were not happy with Andy. But the estate agent from fjl working on our behalf warned us that we would probably lose the property if we didn't use their in-house mortgage advisor. Andy Greer was obnoxious and rude very short tempered with us throughout our dealings with him. Both myself and my partner took it upon ourselves to actually go to the property we were planning to purchase to speak directly to the sellers as we feared we would now lose the property because of our continuous and acrimonious relationship with Andy Greer. The sellers were wonderful to us. We had tea with them and discussed our complications with this now infamous mortgage advisor. It turns out that they actually had to use Andy themselves when they bought the property 2 years before. To say the least they were very disappointed with his behaviour and found him to be very cantankerous when dealing with him. After talking with the sellers and gaining their confidence we then proceeded to sack Andy as our mortgage advisor with their blessings. We have since saved over £1000 in mortgage fees and managed to get our mortgage offers 1.5% cheaper than what Mr Greer was offering us. Fjl acted very well with us after this horrendous bullying episode and I will certainly use them again.

Stuart · 30 July 2016

★★★★★ 5/5

Google

My partner and I have been looking to buy our first apartment for a few weeks, and after having interacted with so many agents, I can confidently say that we have never felt in better hands than with Jakob from Felicity J. Lord. He was extremely responsive, informative and understanding. It is a stressful process and interacting with the right agent can make a big difference. Thank you Jakob!PositiveResponsiveness

Giulia · 20 June 2021

★★★★★ 5/5

Google

In a difficult market, we couldn’t have been in safer hands. The team at FJL, Stoke Newington, have been professional, competent, personable and made a stressful and fraught process not only achievable but smooth and seamless. Despite extreme time pressures, Laarni and her team have gone above and beyond to ensure a successful exchange in a complicated chain. I cannot speak highly enough of all the team and would not hesitate in recommending them as an agent.

Ray · 30 July 2018

★★★★★ 5/5

Google

Very helpful agents in my property search for a rental. Nikolett spent a long time understanding my requirements and showing me properties that really ticked my boxes. She moved fast to give me quick viewings accommodating my requirements and was very personable to deal with. I will definitely be returning to them in the future

Annie · 20 July 2025

★★★★★ 5/5

Google

I had a great time looking for flats. Jakob was super when I showed up unannounced to start my search. He was considerate and friendly understanding what I was looking for. Throughout the one viewing I did and all our emails showing possible options I had great service. If I continue my search in the area I will reach out to this company again.

Joshua · 13 March 2022

★★★★★ 5/5

Google

I recently had Jakob value my property, and I was very impressed with his knowledge and professionalism. He took the time to understand my needs and goals, and he provided me with a fair and accurate valuation. I would highly recommend Jakob to anyone who is selling their property

Ondrej · 23 August 2023

★★★★★ 5/5

Google

We were incredibly impressed with the overall service and Nikolett was engaging, professional and a delight to work with - couldn't recommend her more!

Joe · 10 December 2024

★★★★★ 5/5

Google

I've been dealing with Stephen in our property search and he's been fantastic. Just the right amount of being proactive and helpful whilst fully understating our needs and only coming to us with relevant properties. Had a viewing with him and he was courteous and informative whilst giving me space to view the place. He was also quick to follow up and take on board my feedback - I'd highly recommend working with him.

Helen · 4 November 2024

★★★★★ 5/5

Google

I worked with Ilya to help solidify a lease in Stoke Newington. I'm relatively new to the country, let alone the city and neighbourhood, and he managed to keep me informed on every step of the letting process. In all our interactions, he was both friendly and professional, and always sought to keep communication of key information direct and timely. I'd recommend Ilya to anyone looking to rent a place in in Stokey!

Jac · 25 November 2019

★★★★★ 5/5

Google

We’d been looking for an apartment in London and had met many agencies when we met Nikolett. From the first moment we could see she was much kinder and had great attention to detail when compared to others. She is very patient and answered all our questions during our visit. Then, we had several calls as we made an offer and she explained the process for us (We just arrived in the country and this is the first time we are renting). I was so stressed about the process and feel grateful that it went well🙏

Seda · 27 July 2024

★★★★★ 5/5

Google

Nikolett from Felicity J. Lord in Stoke Newington (Lettings) has been incredibly helpful in helping us find a lovely place. She listened to all our needs for a genuine home with such patience, kindness, and thoughtfulness, and found us the nicest places on the market. We’re really grateful to have met her. :)

Gyorgyi · 20 July 2025

★★★★★ 5/5

Google

Just went through arguably the most seamless offer stage that I’ve experienced over my last 6 months of house hunting in London. Jakob was thorough and sent materials from the seller as they were received before I could even ask. Nothing like working with good people when putting yourself in lifelong debt. :)

Nicole · 9 March 2023

★★★★★ 5/5

Google

My experience working with Charlie at Felicity J. Lord Stoke Newington in buying my first property has been very positive. Charlie is extremely responsive, approachable and open. He made sure to keep me informed every step of the way. It helped me navigating all the complexities of an exciting yet quite stressful time. It is so difficult to find a fair and honest agent, I can only recommend Charlie for that.

Adeline · 25 March 2020

★★★★★ 5/5

Google

I worked with Travis Knight to help me find a home. He was very thorough and attentive to the very specific requirements of my search (if you need a bath tub, he is now a specialist!) He is a good judge of character and I appreciated that he took great care to find homes that suited my personality. Thank you, Travis!

Ace · 17 April 2022

★★★★★ 5/5

Google

Nikolett was punctual at viewing and patient.

Mateen · 20 June 2025