Trusted Agent profile · London
★★★★★
611 reviews across 1 platform
69 Church Street, London, N16 0AR
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 69 Church Street, is rated 4.8 out of 5 across 611 reviews on 1 platform, including 611 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleStephen was a pleasure to work with. We did four viewings together and he was flexible with timings and communication throughout the process.
Dear Protocol, Thank you for your lovely review. We are delighted that you enjoyed working with Stephen. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleJakob (Zima) at the Stoke Newington branch has been amazing. Couldn’t recommend him highly enough. Wonderful experience from start to finish. Hopefully I won’t be moving anytime soon but when I do will definitely use Jakob to make the process as smooth and efficient as possible. Thank you Jakob!
Dear Virginia, Thank you for a lovely review. We are so happy that you enjoyed working with Jakob. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleYuge has been hugely helpful to me and my partner as first-time buyers. We appreciated his prompt communication of new properties coming on to the market and how accommodating he was when organising viewings. We would recommend Yuge to anyone starting the home buying process.
Dear Polly, We are delighted you and your partner found Yuge helpful. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleI have been dealing with Felicity J Lord for a while now (they deal with my tenancy and they're now helping me find my first home) and they're always there for me. Jakob has been the most helpful in terms of sending me and showing me new potential flats.
Dear Amaya, Thank you for your kind words. We are so pleased that you are enjoying working with Jakob. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleI just wanted to give a huge thank you to Vivien for helping me sort out the new property. The thorough checks and processes she really went the extra step to ensure we were happy and kept up to date at all times. Thank you again!!!
Dear Jakub, Thank you so much for taking the time to leave a lovely review, it's so nice to hear your kind comments. If you or your friends/family ever have any properties needs, please reach out we'd be happy to help. Kind regards Lakhan (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleI contacted to Felicity J. Lord Estate Agency and met to their lovely staff Nikolett Illes. They were super fast and arranged all necessary appointments. The staff is really stick to time of appointment, gives all the details and any possibilities near future which can occurs. In addition to that, they know most of London's area. Please do not hesitate and contact to them, ask questions, send email or text messages.
Dear Idris, Thank you so much for your kind words and for taking the time to write such a lovely review for Nikolett. Much appreciated. Kind regards, Mariella Petralia - Lettings Partner, Felicity J Lord
5/5
GoogleMy experience as a buyer with FJL was very pleasant so far; the whole team is helpful and professional. I was mainly dealing with Orphee who is always communicating with me in a very clear, friendly and professional manner. Orphee is well-informed, supportive and prompt in responding to all my enquiries. In contrast to other agencies, FJL seems to be an especially competent one.
Dear Isabel, Thank you for your kind words. So glad you had a good experience with us. Kindest regards Felicity J Lord
5/5
GoogleFantastic experience using Felicity J Lord to secure our flat. Vivien was brilliant from start to finish and kept us up to date on developments throughout the process while also supporting us with all of our queries in a helpful, friendly and professional manor. Would absolutely recommend!
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleLaarni and team were efficient, friendly and very helpful. The team were incredibly polite and quick to respond. The whole process was smooth and professional.
Dear Millie, Thank you for the lovely review. We really appreciate it and are overjoyed that you enjoyed working with us. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleI could recommend Adam Ong at Felicity J. Lord more highly. From start to finish he was extremely efficient, professional, courteous and organised. He was very considerate of my time -- successfully booking viewings back-to-back to minimise the disruption. I would highly recommend Adam to anyone seeking to let their flat and look for tenants.
Dear Corinna-Barbara, Thank you for your review. We are delighted to hear that you have had a great experience with Adam. Kind Regards, Celine (Lettings) Felicity J Lord
5/5
GoogleLaarni was excellent throughout. This was not the easiest transaction but Laarni was very responsive and hands on. I was very impressed.
Dear Pen, Thank you for your lovely review. We were delighted to have been able to help. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleMany thanks to Jakob! He really took the time to show me around the property and answered (my many) questions in great detail about the property with exceptional general knowledge of the area. It has been a pleasure working with Jakob at Felicity J. Lord Estate.
Dear Selena, Thank you for your brilliant review, we are delighted you found Jakob knowledgeable and a pleasure to work with. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleLaarni was very friendly and welcoming but also allowed us to look at the property at our own pace. She answered questions fairly and found out any further answers from the vendor. Thanks!
Dear Michelle, I am delighted that you enjoyed the viewing and your experience with me and Felicity J Lord. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleWe worked with Laarni to purchase our flat in London, it was a pleasure!!
Dear Jonah, Thank you for your review. We are glad that you found it a pleasure to work with us. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleExtremely helpful and friendly service. Always ready to answer questions directly by phone and couldn’t be more helpful with assistance on the referencing check system which can be a little tricky to navigate so the help is very much appreciated and reassuring during a stressful time of trying to move house when thing need to happen quickly. Would recommend and use again. Thanks Ilya!
Dear Olivia, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleHave just completed on selling my flat. It wasn’t a straightforward process but the staff at FJL were always very professional. I have to say a special thanks to Shannon Steadman who was incredibly thoughtful and supportive all the way through and got me there in the end! Thank you Shannon!
Dear Margaret, Thank you for your wonderful review, Shannon worked especially hard on your case and we are so pleased for you that we helped get the transaction through. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleHad a great experience with FJL Estate Agents. Vivian was so nice, professional and knowledgeable about the property. They have a good team at Stoke Newington and I would trust them to find a good property for me again. Would highly recommend.
Dear Nicole, Thank you for your wonderful review. We are so happy that you enjoyed working with Vivien. Kind regards Lakhan (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleIt was a pleasure being supported by Laarni during the purchase of our first flat. Despite the challenges we were presented with, Laarni was always incredibly kind, professional and efficient. Thank you very much and all the best x
Dear Flavia, Thank you for this lovely review. It was a pleasure working with you too. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleI would definitely work with Felicity J.Lord again.I had the opportunity to work with agent Gigi which made my moving process easy and smooth.Strongly recommend!
Dear Valeria, Thank you so much for your kind words and recommendation. We’re delighted to hear that your experience with Felicity J. Lord was such a positive one. Gigi will be especially pleased to know she helped make your moving process easy and smooth. It was a pleasure working with you, and we’d be more than happy to assist you again in the future.
5/5
GoogleCharlie was great from start to finish, he was honest and respectful and was not trying to push us into the deal. He was responsive and always available, and very helpful throughout the entire process. We trusted his recommendations. Working with him was an absolute pleasure.PositiveResponsiveness, Quality, Professionalism, Value
Dear Lauren, Thank you for such an amazing review. Kindest regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleYuge was brilliant - he got us in to a property that was perfect for us, was super quick in dealing with all our enquiries, advised us well and got our offer accepted. He has been really helpful guiding us since! Wonderful service.
Dear Rachel, Thank you for your brilliant review. We are delighted you enjoyed working with Yuge and he provided a wonderful service and answered all your enquiries. Kind regards, Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleChris Sanderson has been amazing - from our first meeting he has been nothing but a pleasure to work with. He has been really helpful, super efficient and secured us the property perfect rental property for our needs. All the other staff I have spoken to at Felicity J Lord have been really professional and helpful too and I would highly recommended them.
Many thanks for taking the time to provide such positive feedback Julia. It will mean a great deal to Chris and his team at Stokey. Needless to say, if you know of anyone looking to rent or let a property currently, please do let us know as we would love to help. Enjoy your new home!
5/5
GoogleEllesse Mosunu-Kitenge has great communication and really goes the extra mile in customer service. I would recommend her to anyone looking for their new home.
Dear Jenny, Thank you so much for your kind words and for taking the time to leave this review. We’re delighted to hear about your positive experience with Ellesse Mosunu-Kitenge. She takes great pride in providing excellent communication and going the extra mile for her clients, so your feedback means a lot. We truly appreciate your recommendation and wish you all the best in your new home.
5/5
GoogleNikolett was very kind and efficient, thank’s for all your help.
Good Morning Charlie, Thank you so much for taking the time to write a such a lovely review. We are delighted that you enjoyed working with Nikolett. Kind regards, Mariella Petralia - Lettings Partner - Felicity J Lord
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Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
