Trusted Agent profile · London
★★★★★
601 reviews across 1 platform
69 Church Street, London, N16 0AR
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 69 Church Street, is rated 4.8 out of 5 across 601 reviews on 1 platform, including 601 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleNikolett was especially helpful and responsive throughout our lettings process, would recommend.
Good Morning Dylan, Thank you so much for taking the time to write a review and we are delighted that you enjoyed working with Nikolett. Kind regards, Mariella Petralia - Lettings Partner - Felicity J Lord
5/5
GoogleLaarni & Yuge at Felicity J Lord have been absolutely fantastic. The purchase of my new home was not without its challenges, but both were very supportive and understanding. Without doubt, it was their diligence that made the sale happen. A huge thanks to them both.
Dear Claire, Thank you for your kind and wonderful review. We are delighted that you enjoyed working with us. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleWe have been looking for property to rent for long time and finally, after been contacted by Vivien of the estate agents Stoke Newington, we found the right place; she is been really kind, very helpful and extremely professional, from emailing us and showing me the place. Great job Vivien and thanks so much for following us in all the steps of the tenancy agreement. Thanks Felicity J Lord and Vivien for your fantastic job!
Dear Davide, Thank you so much for your lovely review, we are glad that you found the process so positive. We look forward to helping you further with the move in! Kind regards Mariella (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleI've been dealing with Felicity J Lord to find a place to rent and they have been very helpful. Vivian was very accommodating with viewings although we found a property elsewhere.
Hi Callum, Thank you for your kind words and we hope your alternative arrangements are perfect for you. All the best from the FJ Lord Lettings Team
5/5
GoogleReceived a superb service from Chris Sanderson and the team during a difficult market. Time was spent up front understanding exactly what we were looking to achieve and the resulting marketing materials were superb. FJL's processes for finding and vetting prospective tenants provided me with real comfort and made the whole process as painless as possible. Fully recommended. Thanks Again!
Thank you Chris for your review and business. we strive for 100% satisfaction, and it is great to see you had such a positive experience at Felicity J Lord Stoke Newington (Lettings). Kind regards Stoke Newington Lettings Felicity J Lord
5/5
GoogleFantastic service from the team Stoke Newington Felicity J Lord. After receiving very bad service and a sale that feel through elsewhere we went with Laarni and the team and wished we had done from the start. Really professional and quick. Thanks so muchPositiveResponsiveness, Quality, Professionalism, Value
Dear Nicola, Thank you so much for such a wonderful review. We are glad you enjoyed working with us. Kindest regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleReceived a superb service from Chris Sanderson and the team during a difficult market. Time was spent up front understanding exactly what we were looking to achieve and the resulting marketing materials were superb. FJL's processes for finding and vetting prospective tenants provided me with real comfort and made the whole process as painless as possible. Fully recommended. Thanks Again!
Thank you Chris for your review and business. we strive for 100% satisfaction, and it is great to see you had such a positive experience at Felicity J Lord Stoke Newington (Lettings). Kind regards Stoke Newington Lettings Felicity J Lord
5/5
GoogleSajana and the team have been really good. They are always available and good to work with. Would happily use them again
Dear Constantine, We are delighted that you have enjoyed working with us. Thank you for your lovely review. Kind regards, Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleSearching and viewing properties with Orphee has been an absolute delight. Nothing has been too much trouble. Last minute and late appointments as we live out of the area and have limited availability plus relevant information easily available. Orphee is alway prepared to listen and then offer advice. Thank you Orphee for doing such a brilliant job
Thank you for taking the time to leave us feedback Jill. We are pleased to hear about your experience with us and will pass on your comments to our sales colleagues.
5/5
GoogleI just purchased and flat and I was really impressed by Laarni and Yuge. They really on top of things, ensured the sale maintained momentum and were always on hand when I needed their assistance. I truly cannot recommend them highly enough.
Dear Lucy, Thank you for your lovely review. We are delighted that you enjoyed working with us. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
1/5
GoogleI don’t usually write reviews but our experience has been so appalling I thought it was important to share. …
Dear Maya, Thank you for taking the time to raise your concerns. We appreciate your … More
5/5
GoogleVivien was great to deal with, very helpful and professional (and so patient with my endless indecision). Would 100% contact FJL when next searching. Thank you.
Dear Ned, Thank you for taking the time to write such a lovely review. Kindest regards, Mariella (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleNikolett is super helpful and friendly and made my whole experience an absolute joy!
Dear Fay, Thank you for your lovely review and we are delighted that you enjoyed working with Nikolett. Enjoy a great week ahead. Kind regards, Mariella Petralia - Lettings Partner - Felicity J Lord
5/5
GoogleDefinitely recommend! I got to work with Gigi and I can say the company is great the service is too!
Dear Goran, Thank you for your recommendation and kind words. We’re delighted to hear that you had such a positive experience working with Gigi and that you found both our service and company to be great. Your feedback is truly appreciated, and we look forward to assisting you again in the future.
5/5
GoogleAs a fellow estate agent I wanted to say thank you to Laarni for her assistance in getting a recent chain of sales through. Her communication was first-rate and I was able to provide accurate, up-to-date information to my clients during what was, at times, a pressurised situation. Undoubtedly, Laarni's efforts contributed towards a successful outcome for all concerned.
Dear Tom, Thank you for your kind words. It really is appreciated and I am glad that I helped you with providing information to your client. It was a pleasure working with you. Kindest regards, Laarni
5/5
GoogleNeelay, Ebony, Charlie and team were ace - we’re delighted with the way they handled the sale of our property from start to finish. Professional but always super friendly and attentive - there was never a concern that they weren’t totally on the ball. We couldn’t be happier and highly recommend picking FJL Stokey amongst the local options! :)
Dear Mr Thompson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards Felicity J Lord Stoke Newington
5/5
GoogleFJL were great - Laarni was so helpful throughout the process, always very responsive and friendly. We would highly recommend her!
Dear Harriet, Thank you lovely review. I am glad you enjoyed working with us. Kind regards Laarni (Sales) Felicity J Lord
5/5
GoogleI’ve been really impressed with the service of FJL agents. Jakob has been prompt with keeping me up to date, really pleasant to engage with and generally made the process very easy and stress free. This has felt like a very different experience to other estate agents I have interacted with in the area.
Dear Abbie, Thank you for your kind words, we are so happy that you have enjoyed your experience with us. Kindest regards Felicity J Lord Stoke Newington
5/5
GoogleGreat service for prospective tenants. No bidding wars and super responsive. Ellesse Mosunu-Kitenge - in particular - was fantastic.
Dear Harry, Thank you for your feedback. We’re delighted to hear that you had such a … More
5/5
GoogleHuge thanks to Felicity J Lord, particularly Jakob, for helping us through the home buying process. We are very happy with the advice and support. And the house viewing process was quite fun too. Would definitely recommend to other people looking for a lovely place.PositiveProfessionalism
Dear Lisa, Thank you. It's so nice to hear that you enjoyed finding a home with us. Kind regards, Laarni from Felicity J Lord (Sales) Stoke Newington
5/5
GoogleNikolett Illes was really helpful and friendly
Hi Cordelia, Thank you for taking the time to write a review. Please let me know the person that you were dealing with so that I can pass your lovely feedback to them. Kind regards, Mariella Petralia
5/5
GoogleI have had a wonderful experience working with Vivien to help secure my new property. Everything was managed very professionally and they made the whole process easy so things went smoothly.
Dear Selina, Thank you for your lovely review. I am so glad that you enjoyed working with Vivien. Kind regards Alvin (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleJakob was really helpful and communicative. As first time buyers, he was able to answer all of our questions and was really easy to get hold of via calls and emails. He definitely made the process much easier.
Dear Isabella, thank you for your wonderful review. We are so pleased that Jakob was able to answer all your questions and made it an easier process. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleThe lady Nikolett IIIes she showed us two properties on the weekend and bringing us on her car, really appreciable it was. She is extremely coordinated, helpful person and professional also.Moreover , there properties are quite exclusive.
Good Afternoon Rubaiya, Thank you for taking the time to write such a lovely review. We are delighted that you enjoyed working with Nikolett. Kind regards, Mariella Petralia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
