Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just met with Eduard Diac of your office who came to give me a sales valuation at my home in Hackney. I couldn't fault him - he was thorough in explaining all aspects of FJL business and backed up his valuation with meticulous research. I feel absolutely confident now in Eduard's own abilities and in the general ethos of the company, and all this was communicated in an easy, friendly and professional manner.
Joy · 29 July 2019
Agent replied
Dear Joy,
Thank you for your kind words on Eduard and the sales team.
Lenny O'Shea
Felicity J.Lord (Sales)
★★★★★ 5/5
GoogleProfessional, friendly Estate Agents. Knowledgeable, reliable and responsive to queries. Thanks to Lee, Lenny and the rest of the team.
Sabrena · 26 June 2021
Agent replied
Dear Sabrena, We are delighted you enjoyed your experience with Lee & Lenny, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
★★★★★ 5/5
GoogleWe had a great experience with FJL in Hackney. Charlie Saville gave us great and honest advice, was super responsive and always willing to help above and beyond.
Aaron · 8 October 2024
Agent replied · 9 November 2024
Dear Aaron,
Thank you very much for your review. It has been a pleasure helping you.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleLenny was really helpful and really great at following up on any questions I had.
Fred · 12 March 2022
Agent replied
Dear Fred,
I am delighted to read that you enjoyed your experience working with Lenny. Thank you so much for your review.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleVery happy with F J Lord. Amanda in lettings has been helping me for 13 years and Charlie in sales is a true gentleman and a great addition. Very grateful to know that they're there :)
Tim · 20 May 2024
Agent replied · 19 June 2024
Dear Tim,
Thank you so much for your review and I am so pleased to read that you enjoyed working with myself and Amanda.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleLee Appleyard was straight forward and easy to deal with and very good at communicating and keeping me updated.
Tatyana · 24 June 2021
Agent replied · 24 June 2023
Dear Tatyana, We are pleased you enjoyed your experience with Lee, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
★★★★★ 5/5
GoogleWorking with Charlie was great - very committed, knowledgeable and he was always contactable. He really cared
Elliot · 30 October 2021
Agent replied
Dear Elliot,
It was a pleasure helping you, thank you for your kind words and I wish you every happiness in your new home.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleLee Appleyard was straight forward and easy to deal with and very good at communicating and keeping me updated.
A · 17 June 2021
Agent replied
Dear Tatyana, We are pleased you enjoyed your experience with Lee, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
★★★★★ 5/5
GooglePleasantly surprised by the dedication taken by Ahmed and Charlie at this Branch to help me to find a home. . They provided upmost care and sincerity with a professional manner. I highly recommend working with them.
Jada · 20 April 2024
Agent replied · 19 June 2024
Dear Jada,
Thank you ever so much for your review and I am so pleased to read that you have enjoyed working with myself and Ahmed.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleWe've felt well supported in the early stages of our house hunt by Ahmed at Felicity J. Lord.
He's been responsive to queries and knowledgeable about the properties we've viewed.
Tom · 22 August 2024
Agent replied · 25 August 2024
Dear Tom,
Thank you very much for your review and I am so pleased to read that you have enjoyed working with Ahmed.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 4/5
GoogleWe have worked with Sheila before and second time around found her just as helpful and accommodating in advising and helping us with valuations. Recommended.
Richard · 29 July 2019
Agent replied
Dear Richard, Thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Hackney estate agents SSD
★★★★★ 5/5
GoogleHad a great experience with Lenny, lovely guy with good knowledge of the area. He wasn't pushy and was very responsive, highly recommend.
James · 4 December 2024
Agent replied · 11 December 2024
Hello James,
I am so pleased to read that you enjoyed working with Lenny and thank you for your review.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleWe used the services of Felicity J Lord for a recent house sale. Our agent (Charlie) was very attentive, and extremely prompt in returning calls and answering queries. He made every effort to help us through a highly stressful time. Thoroughly recommended.
Sarah · 30 November 2023
Agent replied · 30 December 2023
Dear Sarah,
Thank you ever so much for your kind words and for your wonderful review. It was a pleasure helping you and I am so pleased that we reached the desired result.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleThe team at Hackney FJ Lord did everything they could to help everything complete, and keep me feeling relaxed throughout.
Charlie in particular was exceptional in terms of manner, response times and professionalism. I had every faith in him in helping to move things along and fully trusted his judgement. Thanks so much all. Will
Will · 12 November 2022
Agent replied
Dear Will,
Thank you ever so much for your kind words and review. It has been such a pleasure helping you and I wish you every happiness in your new home.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleLenny was helpful, personable and calm throughout my entire purchase. Would recommend.
David · 12 March 2022
Agent replied
Dear David,
Thank you for your kind words about Lenny, this will really mean a lot to him.
We all wish you every happiness in your new home.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleCharlie showed me round a property recently, was a good experience where he knew the property, the area and took the time we needed. Was a very good experience, if I was selling a property I'd consider selling if my agent were Charlie.
Nicholas · 14 October 2023
Agent replied · 28 October 2023
Dear Nicholas,
Thank you so much for your review and kind words. It was a pleasure to help you.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleLenny O'Shea was professional and very kind! Thank you!PositiveProfessionalism
Vanessa · 20 June 2022
Agent replied · 19 June 2024
Dear Vanessa,
We are pleased you enjoyed your experience with Lenny.
Thank you for your kind review, Felicity J.Lord Hackney (Sales)
★★★★★ 5/5
GoogleI was looking for a property to buy in the Hackney area and was very impressed with Felicity J Lord, in particular the sales team. Our agent was Lenny who was professional and polite throughout the entire process, always promptly following up on any requests I put forward and arranging viewings to suit my schedule.PositiveResponsiveness, Quality, Professionalism
Tom · 20 June 2022
Agent replied · 19 June 2024
Dear Tom,
I am so pleased to read that you enjoyed working with Lenny. We are very fortunate to have him working on our team. Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleI had a wonderful experience with Charlie. Would highly recommend to anyone.
Zaidi · 20 March 2025
Agent replied · 20 March 2026
Dear Zaidi,
Thank you ever so much for your wonderful review. It has been a pleasure helping you.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleHad a great experience - Lee was very helpful and communicative throughout the buying process!
Amy · 24 June 2021
Agent replied · 24 June 2023
Dear Amy, We are delighted you enjoyed your experience with Lee, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
★★★★★ 5/5
GoogleHad a great experience - Lee was very helpful and communicative throughout the buying process!
A · 17 June 2021
Agent replied
Dear Amy, We are delighted you enjoyed your experience with Lee, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
★★★★★ 5/5
GoogleIt has been a pleasure to work with Charlie Saville, who was recommended to us by a friend. He is a scrupulously professional, meticulous, personable, indefatigable agent who understood our needs perfectly. He made what is widely understood to be a stressful process as easy as possible and we recommend him unconditionally.
Aloup · 12 December 2022
Agent replied
Dear Justin,
Thank you ever so much for your very kind review. It has been a pleasure helping you.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleSyed was great! Really insightful and helpful
Jasan · 29 July 2022
Agent replied · 29 July 2023
Dear Jason,
We are glad you enjoyed your experience with Syed!
Thank you for your kind review, Felicity J.Lord Hackney (Sales)
★★★★★ 5/5
GoogleVery positive experince with Charlie in Hackney of the valuation service.
J · 20 March 2025
Agent replied · 20 March 2026
Good afternoon,
We are glad to hear you had a positive experience with Charlie on your valuation. Thank you for taking the time to write your kind review.
Kindest regards,
Lenny O'Shea
Senior Negotiator
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