5/5
GoogleRating only, no written review.
Agent replied · 24 June 2023
Dear Helen, Thank you for your 5* review. Kind regards, Charlie Saville Branch Manager (Sales)
Trusted Agent profile · London
Felicity J Lord London reviews
★★★★★
668 reviews across 1 platform
310 Mare Street, London, E8 1EJ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 310 Mare Street, is rated 4.8 out of 5 across 668 reviews on 1 platform, including 668 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied
Dear Vanessa, Thank you for your 5* review. Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleRating only, no written review.
Agent replied
Dear Joshua, Thank you so much for your review. Lenny O'Shea Felicity J.Lord (Sales)
5/5
GoogleRating only, no written review.
Agent replied · 24 June 2023
Dear Francesco, Thank you for your review! Lenny O'Shea Felicity J.Lord (Sales)
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied
Dear Gema, Thank you for your review! Lenny O'Shea Felicity J.Lord (Sales)
5/5
GoogleRating only, no written review.
Agent replied · 24 June 2023
Dear Saina, Thank you for your review! Lenny O'Shea Felicity J.Lord (Sales)
3/5
GoogleRating only, no written review.
Agent replied
Thank you for leaving a star rating with Felicity J Lord Hackney estate agents. We'd like to know more about the experience that led you to leave a neutral star rating. Could you email full details to customer.experience@fjlord.co.uk so that we can look into the matter with you?
5/5
GoogleRating only, no written review.
Agent replied
Hi Sultana Begum, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
5/5
GoogleRating only, no written review.
Agent replied
Hi Sultanas Obj Ahmedgjghgpfg, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
5/5
GoogleRating only, no written review.
Agent replied
Dj Mistri Lady, we really appreciate your positive review!
1/5
GoogleRating only, no written review.
Agent replied
Thank you for your feedback relating to your experience in dealing with our residential lettings colleagues and we are sorry that you are so disappointed with the experience. As a business we welcome all customer feedback and would like to invite you to please contact our residential lettings team to discuss your concerns further. Thank you once again for taking the time to leave a review.
3/5
GoogleRating only, no written review.
Agent replied
Thank you for taking the time to leave your comments Mr Elliott. Customer service is at the foundation of our business and we are sorry that your experience with our Lettings colleagues was anything other than the 5* service we strive to deliver. I have passed your comments on to the residential lettings branch manager who will be in touch with you discuss your concerns. In the interim, if we can be of any further assistance, please do not hesitate to contact us.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 24 June 2023
Dear Gutters, We are sorry you have experienced a 1 star service, please give us an email on either hackney@fjlord.co.uk (sales) or hackneylettings@fjlord.co.uk to discuss this further. Lenny O'Shea Felicity J.Lord (sales)
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied
Hi Sultanas Obj Ahmedgjghgpfg, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
5/5
GoogleRating only, no written review.
Agent replied · 24 June 2023
Hi Sultanas Obj Ahmedgjghgpfg, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Felicity J Lord London
How many reviews does Felicity J Lord London have?
Felicity J Lord's London office has 668 reviews across 1 platform: 668 on Google.
What is Felicity J Lord London's rating?
Felicity J Lord London is rated 4.8 out of 5 across all 668 reviews, and 4.8 out of 5 on Google from 668 reviews.
Has Felicity J Lord won any awards?
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Where is Felicity J Lord's London office?
Felicity J Lord London, 310 Mare Street, London, E8 1EJ.
