5/5
GoogleExcellent service. Available & very efficient!
Agent replied
Dear Ingrid, Thank you for your 5* review and kind comments. Kind regards, Charlie Saville Branch Manager (Sales)
Trusted Agent profile · London
Felicity J Lord London reviews
★★★★★
668 reviews across 1 platform
310 Mare Street, London, E8 1EJ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 310 Mare Street, is rated 4.8 out of 5 across 668 reviews on 1 platform, including 668 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleLenny really went out of his way to help us, 100% recommend.
Agent replied
Dear Oliver, We are pleased you enjoyed your experience with Lenny, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
5/5
GoogleLenny really went out of his way to help us, 100% recommend.
Agent replied
Dear Oliver, We are pleased you enjoyed your experience with Lenny, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
5/5
GoogleVery transparent letting process, and supportive agents.
Agent replied
Hi Mario, Thank you for your kind words. Please do not hesitate to reach out if you need us further! Many Thanks, Faisal Hussain (Lettings)
5/5
GoogleHad my first viewing with Orphee today- she was incredibly friendly, knowledgable and helpful with everything.
Agent replied
Hi Alex! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleThe team were very friendly and pro-active and communicated well and regularly with us.
Agent replied · 24 June 2023
Dear Amy, We are glad to hear you enjoyed your experience with us, thank you for your kind review. Lenny O'Shea Felicity J.Lord (Sales)
5/5
GoogleFantastic experience, as a first time buyer I really felt supported throughout the whole process - from viewing to completion.
Agent replied
Dear Sara Martin, We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Hackney estate agents
5/5
GoogleLee Appleyard of Felicity J Lord, Hackney estate agent - many thanks for your valuation. Very informative.
Agent replied
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Hackney estate agents
5/5
GoogleVery personable, professional and responsive.
Agent replied
Dear Alastair, Many thanks for taking the time to leave us a five star review. This will mean a lot to Akbar and the residential sales team. Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleVery personable, professional and responsive.
Agent replied
Dear Alastair, Many thanks for taking the time to leave us a five star review. This will mean a lot to Akbar and the residential sales team. Kind regards, Charlie Saville Branch Manager (Sales)
4/5
GoogleExcellent service, great communication and they arrange viewings at your convenience!
Agent replied
Hi Simon , we are glad we could help!
5/5
GoogleGreat professional service from Lee.
Agent replied
Hi Umut, Thank you for your 5* review and feedback about your experience with Lee. Kind regards, Charlie Saville Branch Manager (Sales)
4/5
GoogleHelpful, friendly and realistic. I would recommend the Hackney team to other landlords.
Agent replied · 24 June 2023
Dear Jack, Thank you for your review! Lenny O'Shea Felicity J.Lord (sales)
5/5
GoogleGreat communication, service & always happy to help with anything.
Agent replied · 24 June 2023
Dear Neil, We are happy to hear you've enjoyed your experience with us, thank you for your review! Lenny O'Shea Felicity J.Lord (Sales)
5/5
GoogleGood communication and professional.
Agent replied
Hi Rosalyn, Thank you for your 5* review and positive feedback. Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleResponsive and prompt service
Agent replied
Dear Daniella, Great to hear you enjoyed your service with us, thank you for your kind review! Lenny O'Shea Felicity J.Lord (Sales)
5/5
GoogleGreat service from Sheila- professional and knowledgeable. Thanks
Agent replied
Dear Steph Gold, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Hackney estate agents.
5/5
GoogleBrilliant service and very friendly.
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Dear Thi Pham, Thank you for your 5* review! Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Dear Olivia, Thank you for your 5* review. Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Dear Riccardo, Thank you for your 5* review. Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Felix, Thank you for your 5* review! Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleLenny was great!
Agent replied · 30 December 2023
Dear Alex, I am so pleased that you enjoyed working with Lenny. Thanks for your review. Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Dear Michael, Thank you so much for your 5 star review. Kind regards, Charlie Saville Branch Manager (Sales)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Felicity J Lord London
Has Felicity J Lord won any awards?
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
