Trusted Agent profile · London
★★★★★
668 reviews across 1 platform
310 Mare Street, London, E8 1EJ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 310 Mare Street, is rated 4.8 out of 5 across 668 reviews on 1 platform, including 668 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI found Lee at Felicity J Lord to be very approachable and always followed up any questions promptly. He provided an excellent and professional service with a friendly manner.
Dear Lynne, We are so pleased you enjoyed your experience with Lee. Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
5/5
GoogleWe Inherited a property for my uncle, Sheila discussed what we do to sell it and how we have to do it. Chatted to her today and we spoke about the market in Hackney
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Hackney estate agents
5/5
GoogleLee from Felicity J Lord was absolutely fantastic when it came to dealing with my property & the build up to a sale - I would highly recommend.
Dear Charlie, We are delighted you enjoyed your experience with Lee, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
5/5
GoogleReceived excellent service from Lenny O’Shea during our property search in London. Lenny had all the answers, accommodated us at short notice and provided good advice.
Dear Thaibeen, We are glad you enjoyed your experience with Lenny, Thank you for your kind review Felicity J.Lord Hackney (Sales)
5/5
GoogleLee Appleyard from FJL was absolutely first class from start to finish, keeping us updated regularly and providing advice and assistance when required. Highly recommendPositiveResponsiveness, Quality, Professionalism
Dear Tom, We are so pleased you enjoyed your experience with Lee. Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
5/5
GoogleLenny didn't bombard us with calls, and only took us to properties relevant to our criteria and budget. Much appreciated!
Dear Bethan, Thank you for your kind words about your experience searching for a home with Lenny. Your review really does mean a lot. Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleSuperbly helpful team, with Faisal Hussain happy to provide assistance at a moment’s notice - first class service!
Hi Sam, Thank you for leaving us a 5 star review. We always aim to provide a 5 star service so we are happy you feel this way! Always here to help you and anyone else you know who may require our assistance. Thanks again! Kind Regards, Faisal Hussain (Lettings)
5/5
GoogleFantastic service from Eduard in arranging viewings and guiding us through the purchase of our house, super friendly, knowledgable and always a fast response on email and phone!
Dear Olly, Thank you so much for your kind review about Ed and the sales team. We are happy you enjoyed your experience! Lenny O'Shea Felicity J.Lord Hackney (Sales)
5/5
GoogleAmanda and the lettings team in Hackney are always ever so helpful - no request is too much to take on or follow up. Excellent service and I would definitely recommend!
Dear Fissy, We are glad to hear you enjoyed your experience with Amanda and the lettings team, thank you for your kind words. Lenny O'Shea Felicity J.Lord (sales)
5/5
GoogleVery friendly and responsive service from Lenny at Felicity J Lord. Would recommend without hesitation
Dear Thomas, We are delighted you enjoyed your experience with Lenny, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
5/5
GoogleReally clear and helpful communication throughout, would recommend them to renters in a super stressful market
Dear Martha, Thank you for taking the time to leave us a 5* review. I will be sure to pass this over to our lettings colleagues. Kind regards, Charlie Saville Branch Manager (Sales)
5/5
GoogleAs firts time buyer we got a great service from Shobad and Katie. they were professional and assisted me throughout the whole process from offer to completition.
Dear Pasquale Capasso, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleLee recently helped me in purchasing a house in Hackney. He was very responsive and his feedback was thorough.
Dear James, We are glad you enjoyed your experience with Lee. Thank you so much for your kind review, Felicity J.Lord (Sales)
5/5
GoogleWe had a great experience renting with Alketa at Felicity J Lord. She was so helpful and I felt went above and beyond with all parts of the process.
Dear Gwen, We are glad to hear you've enjoyed your experience with us, thank you for your review. Lenny O'Shea Felicity J.Lord (sales)
5/5
GoogleWe had a great experience renting with Alketa at Felicity J Lord. She was so helpful and I felt went above and beyond with all parts of the process.
Dear Gwen, We are glad to hear you've enjoyed your experience with us, thank you for your review. Lenny O'Shea Felicity J.Lord (sales)
5/5
GoogleViewed a property with Kory - was clued up and extremely helpful throughout the process. Credit to the agency, shame the property didn't work out!
Dear Josh, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Hackney estate agents. We hope to be of service to you again in the future. Best wishes, Felicity J Lord Hackney
5/5
GoogleI have bought a few flats through Felicity. During the purchase, Shobad (Branch Manager) and his team were always proactive and on the ball.
Daniel Jenyo, thank you for taking the time to leave us feedback.
5/5
GoogleVery satisfactory dealings with Lee who was helpful, knowledgeable and efficient and a pleasure to deal with. Thank you
Dear Laura, We are so pleased you enjoyed your experience with Lee. Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
5/5
GoogleGood service and support from Faisal Hussain of Hackney Office.
Hi Martin, Thank you for your 5 star review! We are glad to hear you received good service and we thank you for trusting us with your property over the past few years! Hope to carry on working with you and anyone you may know who is in need of our services. Kind Regards, Faisal Hussain (Lettings)
5/5
GoogleI couldn't have had a better service from Alketa and her colleague Jean. It was a complicated procedure and they were very helpful at all times.
Dear Jane, Thank you for your lovely words! Lenny O'Shea Felicity J.Lord (sales)
5/5
GoogleHad my first viewing with Orphee-Lorraine - she is extremely helpful, and very dedicated - hoping to close the deal soon !
Hi Walid , we are glad we could help!
5/5
GoogleI was very please with Orphee-Lorraine Tshiyamba she offered great customer service and she was efficient in booking us multiple viewings .
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
5/5
GoogleI was very please with Orphee-Lorraine Tshiyamba she offered great customer service and she was efficient in booking us multiple viewings .
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
5/5
GoogleVery friendly and responsive service from Lenny at Felicity J Lord. Would recommend without hesitation
Dear Thomas, We are delighted you enjoyed your experience with Lenny, Thank you for your review. Kind regards, Felicity J Lord Hackney (Sales)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Felicity J Lord's London office has 668 reviews across 1 platform: 668 on Google.
Felicity J Lord London is rated 4.8 out of 5 across all 668 reviews, and 4.8 out of 5 on Google from 668 reviews.
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Felicity J Lord London, 310 Mare Street, London, E8 1EJ.
