5/5
GooglePrecious was amazing - sale probably would not have gone through without her!
Agent replied · 21 June 2024
HI Jade Thank you for your comments regarding Ria Really kind of you
Trusted Agent profile · London, Greater London
Felicity J Lord London reviews
★★★★★
391 reviews across 1 platform
7 Stratheden Parade, London, Greater London, SE3 7SX
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, Greater London, at 7 Stratheden Parade, is rated 4.8 out of 5 across 391 reviews on 1 platform, including 391 Google reviews rated 4.8.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleRia was an absolute dream to deal with. She made every effort to ensure my needs as a seller were met and went above and beyond at every opportunity. Matthew, the branch manager leads a very strong team and everyone at FJL were a pleasure to work with.
Agent replied · 21 June 2024
Hi David Thank you for such a Wonderful review particularly for Ria the team are also delighted with comments as well its so nice to know that your efforts are appreciated. Thanks again David
5/5
GoogleHave had a lovely time working with Ria. She was very informative about the property and great response time during our correspondence. She was a pleasure to speak to via phone and email and would definitely recommend to anyone
Agent replied · 20 March 2026
Thank you so much, Brittany! . I’m glad that Ria could provide helpful information and be responsive throughout the process. I really appreciate your kind words and recommendation, it means a lot. Wishing you all the best, and please don’t hesitate to reach out if you ever need anything in the future
5/5
GoogleFelicity J. Lord recently facilitated my purchase of an apartment in Greenwich and they provided excellent services. I was impressed with the way that Felicity J Lord is so close to their clients and the community and they went the extra …
Agent replied · 20 March 2026
HI Michael Thank you very much for taking the time to share such a thoughtful review. We’re delighted to hear that you had a positive experience purchasing your apartment … More
5/5
GoogleGreat service from a really caring and friendly team . Ria kept us up to date and informed, she was professional and helpful throughout the sale process and was quick to respond to any queries. Highly recommended if you are selling your house.
Agent replied · 21 June 2024
Hello Katherine Thank you for your heartfelt words of praise. There is nothing that gives us more pleasure than hearing that you are getting a great service from Ria and the team. Thanks again
5/5
GoogleThank you Edgar for a interesting, informative and entertaining afternoon viewing properties. Top marks to Felicity J Lord for employing him.
Agent replied · 20 March 2026
Dear Andrew, Thank you for your kind words! We're delighted to hear that you had an enjoyable and informative afternoon viewing properties with Edgar. We are thrilled that Egdar made a positive impression. We appreciate your support and look forward to assisting you again in the future!
5/5
GoogleRia was my real estate agent during the buying process. She was really great and helpful! She was communicative and quickly scheduled viewings when I was looking. I highly recommend her services!
Agent replied · 9 December 2024
Ria is so pleased that she could help make your home-buying experience a smooth and enjoyable one. It was a pleasure working with you to find the perfect place, Really appreciate your 5 Star google review and for your recommendation
5/5
GooglePrecious was very helpful in showing me the flat, going through all the important details, and was also very knowledgeable about the area.
Agent replied · 20 March 2026
We truly appreciate your five-star review! It’s great to hear that Precious was so helpful in showing you the flat and providing valuable insights about the area. We always strive to make the experience as smooth and informative as possible.
5/5
GoogleRia was great and super friendly in showing around the property we were keen on, Hope all the best!
Agent replied · 20 March 2026
Thank you so much for your kind words! We're delighted to hear that Ria made your property viewing experience enjoyable. We'll be sure to pass along your best wishes to her.
5/5
GoogleMy Fianceé and I recently moved from London to the Isle of Wight and decided to sell through Felicity J Lord. There were three reasons for choosing them. The first was that they valued our property at what we believed it to be worth, Secondly, their fees were fair for the property being sold and thirdly, the team were personable and friendly from the outset. Jack, Stuart, Olivia as well as the rest of the team were nothing short of fantastic throughout the entire process. We have moved in the past and sometimes it is all to easy for the Estate Agent to forget about the client after the initial sale has been agreed. They were contactable, the whole team always responding with answers to queries that inevitably arose. Their after sales care was fantastic and would provide regular updates throughout the process. We would thoroughly and absolutely recommend this team at Felicity J Lord to anybody looking to buy or sell within the area. They are all a credit to the company. Thank you all for all your help. Steve and Natalie.
Agent replied
Dear Steve Carter, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards Felicity J Lord Blackheath
5/5
GoogleJack and the team made the process of purchasing a home as pleasant as I could hope for. From the start they made plenty of time for us and helped us all the way through. The big difference I found from previous experiences was their active approach to managing the legal process after an offer was accepted to get the purchase to exchange and completion much quicker than I think it would have been without their help. I would wholeheartedly recommend using these guys to sell or buy.
Agent replied
Dear Luke Vercella, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleI have lived in Blackheath for over 12 years and have to say that Jack Downes and his team in the Blackheath Standard office are not only the most professional agents in Blackheath , they are also the most personable, likeable and helpful too. Jack is a superb manager and he provides an amazing service looking after his clients and always going the extra mile. When I was looking to buy a flat he told me about a great opportunity of a repossession that has now doubled in value and is always on hand to offer expert advice whenever I need it. I have been so impressed by Jack I have recommended friends to FJL and would also like to thank Stuart Kidd who found my friend a property that he said would gain in value and was a great buy which my friend has since sold for a £100k profit so naturally he is delighted with Stuart . I have been in the service industry for over 30 years and have a few buy to lets so know the property market well but I have to say that dealing with Jack will change your opinions of Estate Agents as he stands head and shoulders above all agents locally with a friendly consultative approach that is second to none! I do not normally take the time to review services but can highly recommend Jack and his team to anyone looking to buy or sell in the local area.
Agent replied
We appreciate your positive review about your recent experience with us! Paul Baker, we're happy you found our staff to be so supportive during your experience here at Felicity J Lord Blackheath. We hope to be of service to you again in the future. Best wishes, Felicity J Lord Blackheath
5/5
GoogleMet with Ms. Precious for a property viewing in Charlton on 22nd November. She was probably the most professional and most supportive Sales Agent we have met since we started our search. She took the pain to call her colleague and tried her …
Agent replied · 16 January 2026
Thank you so much for taking the time to share this, it genuinely means a lot. Precious will be over the moon to read your comments. She really does care about making the process feel supported rather than stressful, so it’s lovely to hear … More
5/5
GoogleVery happy with the service provided. Edgar was quick and efficient in setting up viewings and made the whole process stress free!
Agent replied · 9 December 2024
Hi I am so pleased that you were happy with the service provided by Edgar Thank you for your review
5/5
GoogleGreat experience selling our flat with FJ Lord. Christine, Ria and Precious were always available to answer questions and keep us informed.
Agent replied · 23 January 2025
Hi Matt, Thank you so much for your kind words and for sharing your experience. We're thrilled to hear that you had a great experience selling your flat with us. Christine, Ria, and Precious will be delighted to know their efforts made a positive impact.
5/5
GoogleAs I have only just started property viewings for my first home, I truly appreciated working with Ria Yardley from Felicity J. Lord Estate - Blackheath Village. She is a genuine professional, extremely well prepared and with an excellent …
Agent replied · 16 January 2026
Thank you for sharing this with us. Ria will be so pleased to read your feedback. She works hard to be available, clear and supportive, so it’s great to know that this came across and helped you along the way. We really appreciate you taking the time to let us know and wish you all the best moving forward.
5/5
GoogleThanks to Edgars for showing us the house in Eltham, much appreciated his help so far in the process!
Agent replied · 20 March 2026
Hi Nuno How very kind of to show your appreciation for Edgar. Thank you
5/5
GoogleEdgar was very courteous and efficient in arranging our three viewings on Saturday. He listened well to our requirements. He is very focused on helping us find the right property for us. Thank you.
Agent replied · 24 October 2024
HI Joe How very kind of you to give Edgar such a good review your comments are exactly how we feel about Edgar who has just joined the company. So its really appreciated. Thank you
5/5
GoogleThe service was outstanding from start to end. Olivia was very helpful upon first visit to the property and the handling of the purchase by Jack was extremely patient as well as reassuringly informative and professional. Could not have asked to have worked through the process with a better agent, even helping provide advice when the sale of my own property looked like it would hit the rocks. You'd be hard pressed to find better service in the industry.
Agent replied
Dear James, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents
5/5
GooglePrecious has been really helpful and proactive in showing us around properties, and very flexible to meet our needs. Thank you!
Agent replied · 20 March 2026
"Thank you, Margherita! We're so glad to hear that you had a great experience with Precious. Providing flexible and proactive service is our priority, and we appreciate your kind words. If you ever need anything in the future, we're here to help!"
5/5
GoogleEdgar took me to view a property of interest in SE London. Edgar was fantastic, friendly, knowledgeable, and patient. Made the viewing experience enjoyable and answered all my questions thoroughly. Highly recommend!
Agent replied · 9 November 2024
Hi Morayo Thank you for your comments regarding Edgar it is very kind of you to recommend him so highly.
5/5
GoogleThank-you to James Fenwick at Felicity J Lord for his guidance in our search for a new home. James showed us a range of properties within our budget, demonstrating extensive knowledge about our preferred areas. Viewings were organised promptly and efficiently by James, always accommodating our schedules. Any subsequent questions were always answered quickly. In short, nothing was too much trouble and James was a pleasure to deal with. A great ambassador for the Blackheath branch.
Agent replied
Hi Rachael & Nick, Thank you very much for your feedback. We are absolutely delighted that you had a great experience with us and if you need any assistance in the future, please do not hesitate to contact us. All the best, James
5/5
GoogleJulie was an absolute babe. After we didn't get an offer accepted on a different property, she kept us in the loop with property's she thought we would be interested in and ultimately that is why we got to see the beautiful flat we just had an offer accepted on. Would deffo recommend - ask for Julie, she's very professional and yet, very personable. thanks!
Agent replied
Catherine, delighted to hear such nice feedback about Julie. Many thanks Matthew Hall @ Felicity J Lord, Blackheath.
5/5
GoogleEdgar was professional, friendly and very informative. Made us feel welcome and would recommend him to anyone! Thank you Edgar!
Agent replied · 20 March 2026
Thank you for your kind words! We're thrilled to hear that Edgar provided you with a professional, friendly, and informative experience. Making our viewers feel welcome is our top priority, and we truly appreciate your recommendation. We'll be sure to share your feedback with Edgar, he'll be delighted! Looking forward to showing you properties again in the future! Thanks again Peter
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Questions about Felicity J Lord London
How many reviews does Felicity J Lord London have?
Felicity J Lord's London office has 391 reviews across 1 platform: 391 on Google.
What is Felicity J Lord London's rating?
Felicity J Lord London is rated 4.8 out of 5 across all 391 reviews, and 4.8 out of 5 on Google from 391 reviews.
Where is Felicity J Lord's London office?
Felicity J Lord London, 7 Stratheden Parade, London, Greater London, SE3 7SX.
