Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience viewing a brilliant property recommended by Edgar Haruns, he was charming, knowledgeable and straightforward. He made the whole experience very pleasant and highlighted key features of the property. He has gone above and beyond recommending properties and locations we hadn't thought of but really worked for us, clearly about a lot about his clients.
Thomas · 20 March 2025
Agent replied · 23 January 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with Edgar Haruns. He takes great pride in providing knowledgeable and straightforward guidance to ensure every client finds the perfect property. We're delighted that his recommendations and insights resonated with your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your kind words and look forward to assisting you again!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with Edgar Haruns. He takes great pride in providing knowledgeable and straightforward guidance to ensure every client finds the perfect property. We're delighted that his recommendations and insights resonated with your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your kind words and look forward to assisting you again!
★★★★★ 5/5
GoogleKind and professional team. Precious was lovely. Great experience.
Andrea · 20 March 2025
Agent replied · 9 December 2024
Hi Andrea Thank you so much for your review We are pleased you had a great experience with Precious. We will be sure to let her know
★★★★★ 5/5
GoogleEdgar was really friendly and professional. Asked lots of questions and knew the house and area really well.
Elizabeth · 11 November 2024
Agent replied · 9 December 2024
"Thank you for your kind words! We're pleased to hear that Edgar’s knowledge and professionalism helped make your experience a positive one. He takes pride in understanding each property . Please don't hesitate to reach out if you have any more questions .
★★★★★ 5/5
GoogleI dropped in today and received a warm welcome from the team. Edgar was very helpful and informative!
Patrick · 2 November 2024
Agent replied · 9 November 2024
HI Patrick Your 5 Star google review was very much appreciated by Edgar
★★★★★ 5/5
GoogleRia, Precious and Edgar at the Blackheath Standard branch were brilliant - punctual and communicative about viewings, knowledgeable around queries on a wide range of aspects of the properties, and highly professional in their manner at all times. Thank you very much!
M · 26 August 2025
Agent replied · 2 September 2025
Thank you so much for your kind words. We’re really pleased to hear that Ria, Precious and Edgar looked after you so well and that you found the team professional and helpful throughout. Your feedback means a lot to us.
★★★★★ 5/5
GoogleRia was really great to work with. Great communication and prompt responses to our questions.
Deirbhile · 25 November 2024
Agent replied · 9 December 2024
Hi Deirbhile Thank you so much for your lovely review regarding Ria it was so very kind of you
★★★★★ 5/5
GoogleI had the pleasure of seeing a house with Precious Fatola from Felicity J Lord over the weekend - she did a great job of showing me all the ins and outs of the property and was super helpful in our follow up conversation. Very professional and on top of things - highly recommend.
Dania · 20 March 2025
Agent replied
Dear Dania Akkad, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
★★★★★ 5/5
GoogleI’ve been viewing properties with Ria Yardley in the Blackheath Standard office over the past couple of weeks. She’s been really communicative, friendly and helpful and shown me a great selection of properties in the local area. She’s also been very accommodating around viewing times and booking in last minute viewings!
Bruce · 20 April 2025
Agent replied · 20 March 2026
Thank you for your kind words! We're delighted to hear that Ria has provided you with such a positive experience while viewing properties. She takes great pride in offering excellent service, and it’s wonderful to know that her communication, flexibility, and local knowledge have been helpful to you.
If there’s anything else we can do to assist you in your property search, please don’t hesitate to reach out. We truly appreciate your feedback.
★★★★★ 5/5
GoogleI had a fantastic experience with Edgar Haruns. He was professional, knowledgeable, and really took the time to answer all my questions during the viewing. His friendly and honest approach made the process smooth and stress-free. I truly appreciate his effort in helping me making a decision on my next home. Highly recommend!
County · 20 March 2025
Agent replied · 20 March 2026
"Thank you so much, Iadgar Ushurov! We're thrilled to hear that you had such a great experience with Edgar Haruns. Providing professional, knowledgeable, and stress-free service is exactly what we strive for, and it's wonderful to know Edgar made your home search smooth and enjoyable. We truly appreciate your recommendation and wish you all the best in your new home!"
★★★★★ 5/5
GoogleEdgar Haruns was fantastic, knowledgeable, attentive, and committed to finding the perfect home. Highly recommend!
Emre · 9 November 2024
Agent replied · 22 November 2024
We are delighted to hear that you enjoyed the experience and that Edgar could help you find the perfect home. It was a pleasure working with you, and your recommendation means a lot.
★★★★★ 5/5
GoogleRia was brilliant helpful and attentive and made the whole process clear and simple.
Rebecca · 9 November 2024
Agent replied · 9 December 2024
Thank you so much for your kind words! We're thrilled to hear that Ria made the process clear, simple, and enjoyable for you.
★★★★★ 5/5
GoogleFrom the moment we asked Felicity J Lord to sell our house, Stuart has been professional and proactive throughout. His friendly manner made it easy to communicate with him and nothing has been too much for him to do. He’s worked really hard to sell my home and I wouldn’t hesitate to recommend him to friends and family. Thank you for everything and thank you to Matt, Lily and Christine as well, you’re all so helpful and friendly. Excellent service all round!PositiveResponsiveness, Quality, Professionalism, Value
Fauzia · 22 June 2022
★★★★★ 5/5
GoogleWe had an offer accepted on a house marketed by FJ Lord and Tommy Weir was fantastic. He was always easy to reach, got our viewings booked promptly and kept us up to date with all the information we needed.
Samantha · 31 March 2023
Agent replied · 29 July 2023
Dear Samantha It is always really nice to read such a wonderful review for Tommy . He will really appreicate your comments
★★★★★ 5/5
GoogleThe entire team at Felicity J Lord have been fantastic from the start. Matthew made an impression the first time which made the choice of estate agents real easy. From the valuation, to the photography and marketing, they have been professional, efficient and kept us informed.
Julie and the team have been exceptional in keeping us informed at all times and providing feedback and recommendations. I’m very impressed with the service from Julie, Matthew, Stuart and the entire team.
Thank you.
TAA
T · 18 May 2022
★★★★★ 5/5
GoogleThank you so much Ria Yardley for the excellent service and drive to help us sell our property. You have always been available, knowledgeable and gone that extra mile. You have found us an amazing buyer!
Danyelle · 15 July 2023
Agent replied · 29 July 2023
Dear Danyelle So nice to hear such good comments from you regarding Ria very sweet of you Thanks Danyelle
★★★★★ 5/5
GoogleThe service I experienced was outstanding from start to finish. Particularly impressive were the weekly telephone updates and the reviews of marketing strategy. I have dealt with a number of agents in the past and have never found one so easy to deal with and talk to sensibly and honestly as Stuart and his team. Thanks again for everything.
Colin · 7 January 2020
Agent replied
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents
★★★★★ 5/5
GoogleGreat letting service in Blackheath. Justyna Swatek was particularly super - she was easy to get a hold of and very responsive. She helped my husband and I secure a property and provided very professional service throughout. Thank you Justyna!
Ana · 14 March 2023
Agent replied · 29 July 2023
Thank you so much for your Five Star google review for Justyna we are really delighted to hear that you were so pleased with the service Justyna provided I will certainly pass your kind comments on to her. Thanks Again
★★★★★ 5/5
GoogleRe: CHANTELLE CANTY
Chantelle was delightful, professional prompt and courteous. She was able to answer questions and kept a good balance between showing me around and allowing me time to consider the property. Followed up as promised next day. Good Luck in the future Chantelle.
LINDA · 15 September 2022
Agent replied
Dear Linda It was very kind of you to give us such wonderful feedback. It was very informative and really helps with Chantelle's future development. Chantelle future is looking bright. Thank you Matthew Hall
★★★★★ 5/5
GoogleTommy Weir was very helpful with my search for properties, I didn't buy the property with his state agent, but he is very polite and professional.
Jimmi · 22 February 2024
Agent replied · 21 June 2024
Hi Jimmi How kind of you to take the time to leave a review for Tommy even though you didn't purchase through him . Very thoughtful of you Thank You
★★★★★ 5/5
GoogleWe were very happy with the service and level of care we received from Felicity J Lord Blackheath Standard office. Want to thank in particular the wonderful Christine who is ‘front of house’ at the branch. Such a lovely, warm lady, handling viewing appointments, dealing with queries and being a wonderful liaise between us and the new buyers when they moved in. All with a lovely, calm manner. It was a fairly stressful process selling our beloved house with lots of stops and starts! We got there in the end and everyone on the team there were great. Thank you.
Sheila · 28 September 2023
Agent replied · 28 October 2023
Hi Shelley What a fabulous review of Christine and the team . It was no surprise to us that you sent such a wonderful review because you are so lovely and we can not stress enough what a real pleasure you were to deal with and so grateful for everything we did throughout the whole process.
★★★★★ 5/5
GoogleTommy Weir at Felicity J Lord immediately struck me as friendly and professional. He listened to my property requirements, and would regularly send me the details of properties which matched my criteria before they went online. When I mentioned that I could do with a bit more money, he put me in touch with their mortgage broker Wasif Sajjad (to whom I also give a 5-star review). Thanks to them I was able to buy a much nicer property than I had imagined. I actually ended up finding one listed with another agent, but when I told Tommy, he was genuinely pleased for me. I felt as though he cared more about me than his commission.
Alex · 28 September 2023
Agent replied · 28 October 2023
Hi Alex What a wonderful review . Tommy is such a genuine person I am so glad it shines through as well as being very professional. So pleased that Wasif was really helpful what a Successful and Happy outcome. We are all delighted for you
★★★★★ 5/5
GoogleWe were very happy with the service and level of care we received from Felicity J Lord Blackheath Standard office. Want to thank in particular the wonderful Christine who is ‘front of house’ at the branch. Such a lovely, warm lady, handling viewing appointments, dealing with queries and being a wonderful liaise between us and the new buyers when they moved in. All with a lovely, calm manner. It was a fairly stressful process selling our beloved house with lots of stops and starts! We got there in the end and everyone on the team there were great. Thank you.
Shelley · 25 September 2023
Agent replied · 21 June 2024
Hi Shelley What a fabulous review of Christine and the team . It was no surprise to us that you sent such a wonderful review because you are so lovely and we can not stress enough what a real pleasure you were to deal with and so grateful for everything we did throughout the whole process.
★★★★★ 5/5
GoogleIt has been a great pleasure dealing with excellent and very professional Felicity J.Lord team. Jack was fantastic throughout, very friendly, knowledgeable, honest and truly professional. The agents are all very organised, the communication is excellent, and the team does everything they can to make a selling process as smooth as possible. Thank you! Would highly recommend!
Rakip · 27 February 2020
Agent replied
Thank you very much for your feedback. We are absolutely delighted that you had a great experience with us and if you need any assistance in the future, please do not hesitate to contact us. All the best
★★★★★ 5/5
GoogleRia’s been amazing sharing insights and exciting properties that suit our needs. Very pleased with the friendly, and honest service!
Laurent · 13 January 2026
Agent replied · 16 January 2026
Thank you so much for taking the time to leave this review. Ria really does enjoy getting to know what people are looking for and sharing homes that genuinely fit, so it’s lovely to hear that her friendly and honest approach came across. We really appreciate your kind words.
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