Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFelicity J. Lord have been aa fantastic facilitator in helping me find my forever home, Jacob in particular, he has been on hand to answer any questions I have big or small, he's really prompt at getting back with the answers and no ask is too big or small. Thank you Jacob.
Shelley · 1 April 2023
Agent replied · 28 October 2023
Thank you for your lovely words for Jacob in our Lettings team, it will mean a great deal to him. Needless to say, should you need anything else, please do not hesitate to reach out to us. Have lovely day!
FJLORD Lettings Team Blackheath Village.
★★★★★ 5/5
GoogleWe were on the market for longer than we anticipated but FJ Lord helped us at every step of the way, keeping us updated with everything that was happening on their end. When we did sell, Vicki was involved in every step of the process ensuring things were kept on track and any issues were resolved.
Would definitely recommend to anyone considering buying/selling etc.
Dave · 28 October 2021
Agent replied · 28 October 2023
Dear Dave, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything
else you need. Regards Vicki Tait. Felicity J Lord Blackheath Village.
★★★★★ 5/5
GoogleSerkan was our estate agent and was excellent in tending to all our needs and finalising our new property. Would highly recommend his and Felicity J.Lord’s services
Hasan · 22 September 2024
Agent replied · 22 October 2024
Hi Hasan, Thank you so much for your kind words and the review. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again. Kind regards, Felicity J Lord- Blackheath Village
★★★★★ 5/5
GoogleFelicity J. Lord were amazing! They were super helpful and kind, especially when I had a million and one questions. They always followed up and made sure I was happy at each stage of the process.
Justyna has been especially great! She has been brilliantly helpful and supportive throughout, and made the whole process really easy.
Kimberley · 28 October 2022
Agent replied · 28 October 2023
Dear Kimberley, Thank you for your very kind review for Justyna Swatek in our Lettings team. We thoroughly look forward to working with you further and are so pleased that you are happy with the service received. Best wishes, FJL Blackheath
★★★★★ 5/5
GoogleKyanne is fab. We’re looking for a complicated property and she got it straight away and lined up some viewings. Pleased we met her!
Diana · 3 November 2024
Agent replied · 10 November 2024
Diana, Thank you for such kind words, I appreciate your feedback and am glad you are happy with the service you have received. Please do let us know if there is anything else you need. Regards Kyanne Blackheath Village.
★★★★★ 5/5
GoogleJustyna was so helpful with the process of renting the current property I reside in. She was so courteous and dealt with every issue professionally.
Niyifadeyi · 15 October 2024
Agent replied · 22 October 2024
Dear Niyifadeyi, Thank you so much for your lovely words and the amazing feedback left for Justyna in our Blackheath lettings team. I'm sure we will work well together going forward. Kind regards, Felicity J Lord - Blackheath Village Lettings
★★★★★ 5/5
GoogleI recently purchased my first home with the help of Felicity J Lord Blackheath, and I couldn't be happier with the experience. As a first-time buyer, I was uncertain about the process, but Vicki tait assistant branch manager guided me through every step with professionalism and care. Their support and expertise made the entire journey smooth and stress-free. I'm extremely satisfied with their service and highly recommend Felicity J Lord Blackheath to anyone looking to buy a home.
Bpsapkota · 25 July 2024
Agent replied · 24 August 2024
Thanks Bpsapkota, We appreciate your feedback and are glad you are happy with the service you have received, Please do let us know if there is anything else you need. And hope to work together again in the future. Best of luck, Regards Vicki Tait Blackheath Village
★★★★★ 5/5
GoogleI always deal with Vicki directly and she is so easy to work with and always happy to help no matter what the problem/situation is.
I could not recommend Vicki highly enough!
Thank you for all your assistance!
Joe · 23 February 2024
Agent replied · 24 March 2024
Thank you Joe, We appreciate your feedback and are glad you are happy with the service you have received, Please do let us know if there is anything else you need. And hope to work together again in the future. Regards Vicki Tait Blackheath Village
★★★★★ 5/5
GoogleVicki was excellent at managing the sale process. She was professional yet understanding and always there to support us. After completion she was helpful in supporting us during our move with any information requested from our end. She also referred us to her letting team to make arrangements to rent our current home. Thank you! GinaPositiveResponsiveness, Professionalism
Gina · 25 August 2022
Agent replied · 28 October 2023
Hi Gina, We appreciate your feedback and are glad you are happy with the service, Please do let us know if there is anything
else you need and we look forward to working with you in the future, Best of Luck Regards Vicki Tait and the whole team at Felicity J Lord Blackheath Village.
★★★★★ 5/5
GoogleI couldn’t recommend FJL enough, Kyanne, specifically! She has been extremely attentive with my case, staying on top of anything outstanding and updating me, as the seller, frequently. She is a true star!
Antonela · 13 January 2026
Agent replied · 13 April 2026
Thank you Antonela, it has been a pleasure to work with you, wish you happiness for your journey ahead. if you need any help or assistance in the future do let me know. kind regards, Kyanne
★★★★★ 5/5
GoogleI don’t usually post reviews but on this occasion I absolutely have to. I have been dealing with Natalie Carter in the Blackheath office and I truly cannot recommend her enough. She is so professional and her knowledge and experience are second to none. Thanks so much Natalie for always going the extra mile :)
Sally · 28 October 2022
Agent replied · 28 October 2023
Dear Sally, Thank you so much for your kind words and the review left for Natalie Carter in our Property Management team. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again. Kind regards, Felicity J Lord - Blackheath Village
★★★★★ 5/5
GoogleI've had such a great experience with Felicity J. Lord. The service has been prompt, helpful, informative and nothing is too much. Big shout out to Vicki who guided us through the process with ease. Nothing has been too much. Big thank you x
Johno · 28 September 2023
Agent replied · 28 October 2023
We appreciate your feedback and patience and are glad you are happy with the service you have received, Please do let us know if there is anything else you need. And hope to work together again in the future. Regards Vicki Tait Blackheath Village
★★★★★ 5/5
GoogleWe dealt with Ramandeep for some minor issues we had with the property when we first moved in. The works were sorted out quickly by friendly and knowledgeable professionals. And Ramandeep has been extremely polite and prompt with our requests. Thanks so much!
Luke · 21 October 2023
Agent replied · 28 October 2023
Dear Luke,
Thank you so much for your kind words and the review left for Ram in our Property Management team. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again. Kind regards, Felicity J Lord- PM Blackheath Village
★★★★★ 5/5
GoogleExcellent service! Would definitely recommend Felicity J Lord. My partner and I have been looking for a place to rent near Blackheath and Jacob Tull has been absolutely fantastic in dealing with our search. He was very attentive and has responded to our requests quickly.
Sian · 29 August 2023
Agent replied · 28 October 2023
Thank you for your lovely words for Jacob in our Lettings team, it will mean a great deal to him. Needless to say, should you need anything, please do not hesitate to reach out to us. Thank you Felicity J Lord Lettings Team Blackheath Village.
★★★★★ 5/5
GoogleLily Porter is amazing at her job as an agent, I run an electrical company and working for her at FJL is a true honour. Everything is organised and clean, very efficient and effective communication. Couldn’t ask for more and would definitely recommend highly to landlords, tenants and tradesmen alike 👍🏼 …
George · 31 January 2023
Agent replied · 28 October 2023
Thank you for taking the time to provide such positive feedback for Lily in our Property Management team, it will mean a great deal to her.
Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleI have been very happy with the service from FJL. They kept me up to date all the way through the process which could have been difficult being on the other side of the planet - but it wasn’t. Thank you Vicki Tate and the whole team.
Karl · 30 June 2023
Agent replied · 28 October 2023
Dear Karl, We appreciate your feedback and patience and are glad you are happy with the service you have received, Please do let us know if there is anything else you need. Regards Vicki Tait and the whole team at Felicity J Lord Blackheath Village
★★★★★ 5/5
GoogleWe worked with Justyna and she has been amazing through every step of the process. She knew we were stressed and so she was always sure to respond promptly and put our minds at ease. I would very highly recommend this agency to anyone moving within the area.
Tara · 31 May 2023
Agent replied · 28 October 2023
Thank you for your lovely words for Justyna in our Lettings team, it will mean a great deal to her. Needless to say, should you need anything, please do not hesitate to reach out to us. Thank you Felicity J Lord Lettings Team Blackheath Village
★★★★★ 5/5
GoogleI did have an impressive professional experience with Felicity J. Lord. Having reached out to the agency for the first time, Jacob Tull and his team were very efficient and prompt in attending to my request of getting a suitable property to rent. I will definitely recommend them anytime.
Lily · 1 May 2023
Agent replied · 28 October 2023
Thank you for taking the time to provide such positive feedback for Jacob Tull in our Lettings team, it will mean a great deal to him.
Needless to say, should you require anything, please do not hesitate to contact us!
Felicity J Lord
★★★★★ 5/5
GoogleSerken was a great help with the entire application process & has been fantastic with communication and assistance in regards to the property we are renting.
Joel · 11 September 2024
Agent replied · 10 November 2024
Dear Glisters, Thank you so much for your kind words and the review left for Serkan. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again. Kind regards, Felicity J Lord- Blackheath Village
★★★★★ 5/5
GoogleFelicity J Lord have been amazing! They were super professional, helpful and accessible from the start of our transaction right to the very end. Victoria in particular worked so hard to continuously go between both solicitors and the buyer/seller to sort out any issues and ensure our sale happened. She kept us informed the whole time and was such a pleasure to deal with. A huge thank you to her for going above and beyond. I would highly recommend Felicity J Lord.
F · 26 May 2024
Agent replied · 24 August 2024
Thank you Fran for the review, We appreciate your feedback and are glad you are happy with the service you have received, It was an absolute pleasure helping you through the process, please do let us know if there is anything else you need. I hope to work together again in the future. Best of luck, Regards Victoria
★★★★★ 5/5
GoogleThanks Justyna. You are the best agent I've met. She assisted me a lot when we were moving. I'll give you more than 5 stars if I can.
Hazel · 25 July 2024
Agent replied · 24 August 2024
Dear Hazel, Thank you so much for your kind words and the review left for Justyna in our Blackheath lettings team. I'm sure we will work well together going forward. Kind regards, Felicity J Lord - Blackheath Village Lettings
★★★★★ 5/5
GoogleA big thank you to Serkan who helped us secure our new flat & for his hard work and reassurance throughout this time.
Taylor · 8 October 2024
Agent replied · 22 October 2024
Hello Taylor, Thank you so much for your kind words and the review. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again. Kind regards, Felicity J Lord- Blackheath Village
★★★★★ 5/5
GoogleSerken was a great help with the entire application process & has been fantastic with communication and assistance in regards to the property we are renting.
Glisters · 21 August 2024
Agent replied · 24 August 2024
Dear Glisters, Thank you so much for your kind words and the review left for Serkan. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again. Kind regards, Felicity J Lord- Blackheath Village
★★★★★ 5/5
GoogleGreat personal touch with a proffesional approach and willing to keep us informed all through the process. Goes the extra mile to ensure all parties are kept in the loop and give peace of mind. Stongly recommend anyone using Felicity J Lord Blackheath Village!
Thank you so much Lily Porter and Natalie Carter!
IULIAN · 28 October 2022
Agent replied · 28 October 2023
Dear Iulian
Thank you so much for your kind words and the review left for Lily and Natalie in our Property Management department. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again.
Kind regards,
Felicity J Lord (Lettings) - Blackheath Village
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
