Trusted Agent profile · London
★★★★★
583 reviews across 2 platforms
221 Greenwich High Road, Greenwich, London, SE10 8NB
Part of Conran Estates, see every office.
Conran Estates's office in London, at 221 Greenwich High Road, is rated 4.8 out of 5 across 583 reviews on two platforms, including 569 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleEvie and Tamer were extremely efficient and provided excellent service, regularly updating me on the process. They were friendly throughout. Highly recommended.
Thanks for your lovely review Geoff and I am really glad your Conran experience was excellent. Warmest regards Simon
5/5
GoogleHayden Deol was super helpful and professional throughout the process. He's always quick and efficient in responding to my requests. Thank you again!
Hello Kai, thanks so much for your review. It is really appreciated. Regards Simon
5/5
GoogleReally appreciate Leyla for showing me the flat. She was very professinal as well very helpful in all aspects. Thank you very much
Dear Haris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI went on viewings with Annie, who was very helpful in finding the right place and thoughtful in her approach to my search. Overall a very positive person with a genuine approach to delivering.
Dear John, Thank you for leaving a Google review for our Greenwich office. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRecently used Conran to find a flat in Greenwich and had an excellent experience with Annie! She was extremely helpful through the process and frequently kept us up to date. Would highly recommend her!
Dear Chris, Thank you for your kind comments regarding Annie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards,Asma, Customer Relations Team
1/5
GoogleHave had a poor experience as a tenant renting with Conran. After disputing details of the checkout report they updated it to look like there was more damage, in an attempt to take more money out of our deposit. Throughout our tenancy they were also slow to provide important documents such as our contract when asked, making changing names on the tenancy very difficult.
Looking at your review name we don't have a tenant under these details. However, I have asked my Lettings management team to do some research and they think they know the property in question. This property was managed by another estate agent before the Landlord moved agents and instructed Conran. It was the previous agent who conducted three of the four change of tenancies and Conran did the most recent one which you were supplied the contract as soon as it was executed - the delay in executing the contract was solely because the incoming tenant delayed the process. As far as the deduction is concerned, the landlord wanted the property cleaned to the same standard as when you moved in. If a tenant leaves a property and it is in a poor cleanliness condition then the Landlord has a right to request this deduction. The initial inventory states 'The property has been professionally cleaned'. The contract states that you MUST leave the property in the same condition as you found it. I feel this is only reasonable! I hope this answers your concerns and I wish you the best for the future. Regards Simon
5/5
GoogleChloe Mutimer provided us with first class service during the purchase of our first property. She responded to queries quickly and was always professional. If she didn't know an answer to a question, she sought to find out for us straightaway. She was very polite and friendly. Thank you for all your help, Chloe. Lucy and Tom
Dear Lucy & Tom, thank you for trusting Conran Greenwich to find your ideal property. I am thrilled Chloe offered a 5* service and we appreciate the review. Regards Simon
5/5
GoogleOur lettings agent, Hayden was great at the start and the moving in process was smooth. Debbie was our property manager and always sorted things out quickly and efficiently for us if anything did go wrong in the flat. Moving out was really easy too. Great property managers!
5/5
GoogleRecently used the team at Conran. Professional service in finding a property. Efficient, knowledgeable, helpful and most of all friendly.
Dear Kirsty, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Greenwich office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleProfessional, responsive and a pleasure to deal with. Thanks Hayden
Hi Edward, thanks for your review. Hayden is most pleased to add value to the process. Regards Simon
5/5
GoogleMy fiancee and I bought our first home together through Conran. They made the process as smooth as possible. The two agents dealing with the purchase, Evie and Tamer, were both incredibly helpful an. They were communicative, honest and fair. I would certainly go back to Conran when selling / buying again. Thanks for all your help!PositiveResponsiveness, Quality, Professionalism, Value
Dear Joseph. Thank you for buying through Conran Greenwich and I wish you many years of happiness in your new home. Regards Simon
5/5
GoogleFast response, and great customer service, would always recommend them to anyone in need of a home
5/5
GoogleDebbie has been our point of contact at Conran for 2 years and she’s been incredibly helpful, friendly, and professional. We’ve had no issues with them and they’ve been very responsive when we’ve needed something. Highly recommend!PositiveResponsiveness, Professionalism
5/5
GoogleNancie from conran was amazing. She made moving in to my first home a reality! Big shoutout to her for all her efforts and the lovely lady she is.
Dear Stan, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
5/5
GoogleDoug, Tamar and the whole Conran Greenwich team were incredibly supportive and professional in helping us through the sale of our property in Greenwich. Would highly recommend.
Dear Toby, We are thrilled to hear that you enjoyed your experience with our sales team and thank you for leaving such a lovely 5* review regarding their service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleConrans (Tamer and Hayden in particular) were professional, supportive and informed throughout. Right from the start it was clear they were the best team to help us secure a good price for our flat - and we were right! Could not recommend them more, constantly keeping us up to date with progress.
Hi Jack, thank you for your kind review. I am delighted that Tamer and Hayden looked after you so well - they are indeed a great team! Kind regards Kelly
5/5
GoogleAs a landlord with a small property porfolio looking for good long term tenancies, full management and minimal hassle, I have dealt with many estate agencies over more than 20 years - I continue to be impressed by the fast, efficient and transparent way that Greenwich branch of Conran Estates operate. The ability to login to a portal and check status and information is particularly handy.
Thanks so much Jeremy. It is a pleasure to assist you and we look forward to finding you tenants long into the future. We are soon to introduce new systems which we think you will be really impressed with as you will have everything you need at your fingertips making your experience even more pleasurable! Any feedback would be greatly appreciated. Regards Simon MD
5/5
GoogleDoug and the team has been very helpful. Doug is very responsive and get things moved smoothly.
Thanks for your kind review Tuan. regards Simon MD
5/5
GoogleWe have recently both bought and sold in the same transaction with Conran Greenwich. The transaction at times was challenging and the whole team dealt with everything that was thrown their way in a clam, measured and professional manner. I would have no hesitancy using them again and/or recommending them.PositiveResponsiveness, Quality, Professionalism
Thanks so much for you glowing report of the service received from Team Greenwich. It has certainly been a challenging month to successfully progress each property transaction before the Stamp Duty deadline. I am so pleased we got there in the end. Regards Simon
5/5
GoogleI found Conran Estate Agents to be very helpful in purchasing my flat. Nancie always had timely responses to emails, and when she was not available there were colleagues who assisted me. I believe that they made the flat buying process as smooth as possible.
Hi Sophie and thank you for your review. Nancie is a real gem and I am delighted that the team made your buying process as smooth as possible. Regards Kelly
5/5
GoogleI can't thank Debbie Lewis from Conran Lettings Estate enough for her help and support during this difficult time in the acquisition of my wonderful flat. I will not hesitate to recommend this agency to my friends if needed.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had a great experience communicating with Leyla Shevket. Friendly, polite and customer-focused. Outstanding communication and customer services.
Dear Tatjana, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleHad a fantastic experience with Conran on the recent sales of my flat. I had used them previously for the purchase of the same property. They were responsive, friendly throughout, and made the whole process as easy as possible. They also went above and beyond with viewings, securing a sale within 2 weeks. Would highly recommend for anyone in Greenwich.
Hi Shaun, I am so pleased your experience with the Greenwich team was so positive and we got you the desired result. Thanks so much for the kind review. Regards Simon
5/5
GoogleThanks to Rob and Erika at Eltham for being incredibly helpful. Excellent service.
Hi Theresa, thank you for your lovely review and I am so pleased that Rob and Erika are looking after you so well?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Conran Estates's London office has 583 reviews across two platforms: 569 on Google, 14 on Facebook (across the whole business).
Conran Estates London is rated 4.8 out of 5 across all 583 reviews, and 4.8 out of 5 on Google from 569 reviews.
Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.
Conran Estates London, 221 Greenwich High Road, Greenwich, London, SE10 8NB.
