Trusted Agent profile · London
★★★★★
583 reviews across 2 platforms
221 Greenwich High Road, Greenwich, London, SE10 8NB
Part of Conran Estates, see every office.
Conran Estates's office in London, at 221 Greenwich High Road, is rated 4.8 out of 5 across 583 reviews on two platforms, including 569 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleTamer and Hayden were great. Very professional, and got the sale done very quickly. Thanks
Hi Ray, lovely to hear from you and even lovelier to get such a great review. I wish you well and look forward to our paths crossing again soon. Warmest regards Simon
5/5
GoogleWe had a lovely experience buying our first home with Conran. They were always quick with replying to emails and answering any questions we had, as well as being an efficient line of communication between us and the sellers. They provide a professional and pleasant service and I would definitely recommend them as estate agents!PositiveResponsiveness, Professionalism
Dear Sophie thank you for your strong recommendation and congratulations on the successful purchase of your first home. I appreciate your trust in the team at Conran Greenwich to facilitate this for you. Regards Simon
5/5
GoogleEverything went smoothly from viewing to completion. Abbie and Michael from Conran Charlton were very helpful with liasing between us and the seller, and they were prompt with their responses. Very professional service, and would recommend them to anyone planning to buy a house.
5/5
GoogleI had a very good experience with Conran as a buyer. The agents were available when needed and were able to attend to 2 additional views for planning the property renovation works.
Dear Alexandre, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAgents were professional, helpful and made the initial rental process easy. Straightforward support for maintenance issues through an online system during tenancy. End of tenancy and check out process was also simple and professionally handled.
5/5
GoogleWe sold our property through Conran earlier this year. We were really pleased with the service that Conran provided, how efficiently they organised viewings, kept us up to date on progress and the advice they gave us.
Thanks for your review Emma and congratulations on the sale of your home. I'm delighted the service we provided was of a high standard. Regards Kelly
5/5
GoogleI would have no hesitation in dealing with Conran again, or recommending them to others. Doug and his colleagues ensured a remarkably seamless process. We especially appreciated Doug's immensely helpful, timely, informative, honest and genial presence throughout our purchase.
Thank you for your review and recommendation, Brian. Doug's knowledge and experience is unrivalled and his professional manner admirable. I will pass on your appreciation! Regards Kelly
4/5
GoogleHayden was very helpful. We are really pleased with our new home. Thanks!
Hi Emma, thank you for reviewing our services and I wish you well in your new home. Regards Simon MD
5/5
GoogleHad a good experience with Conran Estates in Greenwich. I wasn't sure what to expect, but there were no issues, with the referencing and paperwork sorted out quickly. The staff were professional and friendly, with Tamer and Debbie being particularly helpful. They were both quick to get back to me whenever I'd emailed with a question, which I appreciated. Thanks to them both!
Thanks so much for taking the time to review us Adam, it is greatly appreciated. Regards Simon
5/5
GoogleI’m renting my house through Conran and have been impressed with the management service I’ve received particularly from Annie. Responsive and caring, would recommend
Dear Mario, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Annie, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHad a good experience with Conran Estates in Greenwich. I wasn't sure what to expect, but there were no issues, with the referencing and paperwork sorted out quickly. The staff were professional and friendly, with Tamer and Debbie being particularly helpful. They were both quick to get back to me whenever I'd emailed with a question, which I appreciated. Thanks to them both!
Thanks so much for taking the time to review us Adam, it is greatly appreciated. Regards Simon
5/5
GoogleGood experience with Leyla. She has been good support throughout our move
Dear Dure, Thank you for taking the time to leave a wonderful 5 star Google review. Leyla will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleGood service from Doug & the team at Conrans for my sale. Great at keeping in touch and making things simple as a landlord selling a property that I far away from. Thanks.
Dear Sarah and Zoe, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHighly recommend Conran to anyone searching for flat (good agent is rare if you've been on the market)! We're particularly happy with Nancie's service - she's professional and always answered our concerns/questions within hours. :)
Thanks for your review and recommendation, Cindy. We think Nancie is a star too and know that she works hard for her clients. Regards Kelly
5/5
GoogleI’m a tenant of Conran and they never fail to provide excellent customer service. Big thanks to Debbie Lewis who always responds promptly and handles any issues that pop up without delay.
5/5
GoogleMy property manager Edelyn has been amazing throughout my tenancy. Super helpful and efficient, Edelyn has always been quick to respond to all of my queries in a professional and friendly manner. Thank you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThanks lovely Leyla for showing us round a house today!
Dear Sophie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleExcellent service, I'd highly recommend Conran - our property manger in particular, made our experience as tenants the we've ever had. Big thanks to Edelyn and the Charlton Conran team for everything!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe sale of our house was very efficient. The sales team was organised and helpful and Evie in particular was a pleasure to work with. We recommend them.
Thank you for your review and recommendation Phillipa. Our teams strive to offer an efficient and friendly service so it's lovely to hear about this in your feedback. Regards Kelly
5/5
GoogleReally happy with their services. The person I was mainly talking with was Hayden Deol who was extremely professional but on the same time very approachable. He was always on top of his work. Really good experience, I highly recommend them.PositiveResponsiveness, Quality, Professionalism
Hi Mary, thank you for your lovely review mentioning Hayden - we all really appreciate it. Regards Simon
5/5
GoogleI’m a tenant of Conran and they never fail to provide excellent customer service. Big thanks to Debbie Lewis who always responds promptly and handles any issues that pop up without delay.
4/5
GoogleVery friendly and open staff who were extremely helpful when we had a couple of setbacks before starting our tenancy. Also quick to respond to emails which is reassuring. It is rather refreshing to feel like you have an estate agent on your side - Conran Estates have been supportive and transparent throughout the process. Thank you.
Hi Rebecca. Thank you so much for a great review and your very kind words. I wish you happiness in your new home. Regards Simon MD
5/5
GoogleHad such a great experience working with Felix on the purchase of our house. He was so friendly, easy to work with and was wonderful at keeping in the loop with everything that was going on. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hi Mat, thank you so much for the lovely review. Felix is thrilled. Regards Simon
5/5
GoogleGreat team that helped to get us sorted with finding a lovely new home. Evie, Hannah and Debbie were incredibly friendly and responsive and answered all of our questions very promptly.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.
