Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePleasant friendly and very professional. Always there to answer any queries very reassuring and realistic. A great service provided. They were exceptional with updating me with progress. I would most definitely use them again. From first contact you stood out from your competitors a job well done x
Alexandra · 29 July 2019
Agent replied
Awwww, thanks so much Alexandra. We love getting reviews such as these so thanks for taking time to do this for us.
regards
Simon
MD
★★★★★ 5/5
GoogleAs first time buyers, Conran Estates, namely Doug, went above and beyond to accommodate us throughout the process. They arranged additional viewings at short notice and persisted to get things pushed through with a tricky legal team that were failing to respond. We couldn't recommend them enough.
Holly · 29 July 2019
Agent replied
Thanks so much Holly. I have passed your review and kind words to Doug and the team in Greenwich.
Warmest regards
Simon
★★★★★ 5/5
GoogleI recently sold a flat through Conrans and found them very pleasant to deal with and helpful throughout the process. Tamer in particular was very generous with his time. Highly recommend.
Roshini · 15 October 2022
Agent replied
Hi Roshini and thank you for taking the time to leave a review. We very much appreciate receiving feedback and I am delighted you were given the time and attention throughout your sale.
Regards
Kelly
★★★★★ 5/5
GoogleI had a great experience working with Doug Norris on my house purchase, his professionalism and hard work was greatly appreciated.
Chess · 20 August 2023
Agent replied · 26 August 2023
Thank you for your review Chess. We often hear how customers enjoy working with Doug and appreciate his working ethic. Good luck in your new home.
Regards
Kelly
★★★★★ 5/5
GooglePleasant friendly and very professional. Always there to answer any queries very reassuring and realistic. A great service provided. They were exceptional with updating me with progress. I would most definitely use them again. From first contact you stood out from your competitors a job well done x
Lex · 30 July 2018
Agent replied · 29 July 2023
Awwww, thanks so much Alexandra. We love getting reviews such as these so thanks for taking time to do this for us.
regards
Simon
MD
★★★★★ 5/5
GoogleWe have recently bought our first property from Conran Estates in Greenwich and we've had a great experience. Hayden in particular was fantastic throughout - responsive, clear and very approachable.
We really appreciated his guidance through the process and hope to work together in the future.
Honor · 30 July 2019
Agent replied
Thanks for your amazing review Honor. It has been past onto Hayden (and his team) at Greenwich to which he is very much appreciative.
We are here to help so please just get in touch if you need anything else and thanks for buying through Conran and hope to see you again.
Regards
Simon
★★★★★ 5/5
GooglePleasant friendly and very professional. Always there to answer any queries very reassuring and realistic. A great service provided. They were exceptional with updating me with progress. I would most definitely use them again. From first contact you stood out from your competitors a job well done x
Me · 31 December 2017
Agent replied · 30 December 2023
Awwww, thanks so much Alexandra. We love getting reviews such as these so thanks for taking time to do this for us.
regards
Simon
MD
★★★★★ 5/5
GoogleWe just bought our first home in Greenwich through Conran. Hannah and Doug have been fantastic throughout the whole process. They were always professional, friendly, and a pleasure to deal with. I would not hesitate to recommend them! Dai
Dai · 17 June 2021
Agent replied
Thank you for trusting Conran Greenwich to buy your first home. I am thrilled that Doug and Hannah looked after you so well Dai. I wish you many years of happiness in your new home.
Regards
Simon
★★★★★ 5/5
GoogleThe team at Greenwich Conran Estates was very efficient and helpful when we were selling our home on a tight deadline to buy a bigger property from a developer. The property went on the market the end of September and we were in our new home by Christmas. We appreciated the local knowledge and personable approach of the team, most notably Hayden's punctuality, calm manner and professionalism when dealing with initial viewings, and then later on his and Nikki's commitment to support the process by updating the buyer at each juncture so that he could assist in pushing things forward. Their assistance in helping to contact the buyer and the buyer's solicitor's when we were awaiting paperwork from them made a big difference to the timescale. Professional dedication is evident in Nikki even kindly assisting to chase some paperwork on what should have been her first day of holiday. Little things also make a big difference at a stressful time- such as Kyra loaning me an umbrella when I came to the office to view Tamar's excellent pictures of our property! Overall we would definitely recommend the service of this team for anyone looking to selling their property in this area.
Caitriona · 30 July 2017
★★★★★ 5/5
GoogleThe team at Greenwich Conran Estates was very efficient and helpful when we were selling our home on a tight deadline to buy a bigger property from a developer. The property went on the market the end of September and we were in our new home by Christmas. We appreciated the local knowledge and personable approach of the team, most notably Hayden's punctuality, calm manner and professionalism when dealing with initial viewings, and then later on his and Nikki's commitment to support the process by updating the buyer at each juncture so that he could assist in pushing things forward. Their assistance in helping to contact the buyer and the buyer's solicitor's when we were awaiting paperwork from them made a big difference to the timescale. Professional dedication is evident in Nikki even kindly assisting to chase some paperwork on what should have been her first day of holiday. Little things also make a big difference at a stressful time- such as Kyra loaning me an umbrella when I came to the office to view Tamar's excellent pictures of our property! Overall we would definitely recommend the service of this team for anyone looking to selling their property in this area.
A · 11 July 2017
★★★★★ 5/5
GoogleHave been working with Conran Estate Agents for many years and have been very happy with their service focus and proactive approach.
Julio · 30 May 2023
Agent replied · 29 July 2023
Hi Julio. Thank you for taking the time to leave a review and for your continued custom. I am delighted to hear that you have been happy with our service over the years and hope we can continue to work with you.
Regards
Kelly
★★★★★ 5/5
GoogleHayden, Hannah and Edelyn were extremely helpful during our move, making sure everything went as quickly and smoothly as possible.PositiveResponsiveness, Quality, Professionalism
Nathan · 20 June 2021
★★★★★ 1/5
FacebookUseless. Turned up for a viewing, no agent. Rang them, they claimed we had booked for a different time. Girlfriend explained we hadn't, she'd made a careful note of the time we requested, and the time they said we had booked was for a time we had a prior arrangement, so there's no way we would have booked for then. Then it transpired they'd also got us down for a completely different house, one we hadn't even mentioned or asked to see. Didn't get to see house, a wasted trip across London. Today they rang up claiming they left voicemails changing the time of the booking. Doesn't explain why there were no messages on girlfriends phone, why they were insistent we booked incorrectly, why they didn't confirm we got the phantom message and finally, why they had us down for a completely different house. It's not difficult to keep a bookings diary, and if you cock up just admit it, saves getting people wound up and leaving annoyed reviews.
Chris · 7 March 2016
★★★★★ 5/5
GoogleI was a customer of Conran Estates from their beginnings with Simon in Lewisham in 1999 until 2020. For 20 years Conran looked after my accidental BTL after a posting overseas. Lately I experienced the Sales side during challenging times. …
Mick · 24 September 2020
Agent replied
Hi Mick, you have been our longest customer and thank you for your loyalty over the past 21-years! I cannot believe where these 21 years have gone, and we haven't aged a bit huh? On behalf of the Conran team I wish you future success, health and happiness and please keep in touch!
Warmest regards
Simon
★★★★★ 5/5
GoogleI recently bought a property through Conran Estates, they were extremely helpful and made the process very simple and efficient.
As a first time buyer I was a little unsure, but Hayden and his colleagues were very reassuring and went beyond to make sure things went smoothly.
Josh · 30 July 2017
Agent replied · 29 July 2023
Hi Josh, thank you so much for taking valuable time to write such nice things about us. We are really happy you enjoyed your experience and look forward to serving you sometime in the future. Do pop in and say hi when passing.
Warmest regards
The Greenwich Team
★★★★★ 5/5
GoogleI recently bought a property through Conran Estates, they were extremely helpful and made the process very simple and efficient.
As a first time buyer I was a little unsure, but Hayden and his colleagues were very reassuring and went beyond to make sure things went smoothly.
A · 11 July 2017
Agent replied
Hi Josh, thank you so much for taking valuable time to write such nice things about us. We are really happy you enjoyed your experience and look forward to serving you sometime in the future. Do pop in and say hi when passing.
Warmest regards
The Greenwich Team
★★★★★ 5/5
GoogleIt was our first time when we are using agency to help us with finding a nice place for my family and they did a great job. Very friendly and helpful. They have been with us through all the procedures and everything. Thank you!
Plamen · 29 July 2019
Agent replied
Ahhh really glad we could help you Plamen and thank you for taking the time to review our services.
I wish you and your family lots of happiness in your new home.
Regards
Simon
MD
★★★★★ 2/5
GoogleI've got in touch with this estate agent based in Greenwich a few times in the last 4 years. Whether it was for buying or letting they've always been So unkind and rude to me!!
I called a couple of days ago again to inquire about a property for rent and the woman on the phone not only was rude and unfriendly from the beginning but she also patronized me. She refused to arrange a viewing of the property without giving me an explanation although she said that the property was available.
When I asked if there was any problem (because I couldn't understand why she was behaving like that) she laugh and gave me a rude answer. Whenever I've contacted them they've always been so rude and stuck up! So I've decided to write this review and let everyone know what they can expect with this estate agent. Also, if you are letting them market your property, be aware of the reason why it might be taking so long to rent or be purchased! they basically push people away.
Reyes · 31 July 2013
★★★★★ 5/5
GoogleWe have been very impressed with Conran's having bought a property through them, letted it out with them when we moved overseas and finally sold it through them (from overseas).
We initially had an offer within a week of being on the market but the sale was difficult due to circumstances beyond Conran's control and ultimately fell through about a week before completion. Conran's were understanding and helpful, immediately re-marketed it with a viewing-party and secured a higher offer than we had previously accepted. This was complicated by the need to get some building work done but Conran's helped us with this too, making something that could having been very diffucult to arrange from 10,000 km away a (relatively) stress free affair.
In summary, we have been impressed with all aspects of Conran's in our dealings with them over the last 6 or so years and highly reccommend them.
Mr · 31 July 2013
★★★★★ 5/5
GoogleI contacted Conran through one of the online apps and they were great from the beginning! Evie called me straight away to set up a viewing of the flat and was extremely helpful throughout the whole process! Great expeirence and very much appreciated.
Rachel · 23 September 2019
Agent replied
Dear Rachel, thank you for taking the time to review the service you received from Conran and in particularly Evie.
Regards
Simon
★★★★★ 5/5
GoogleRecently found my new home through Conran. They have been super supportive and accommodating throughout, this made a world of difference given all the challenges I faced with this particular transaction.
Christopher · 18 May 2022
Agent replied
Hi Christopher. I am so pleased you bought through Conran Greenwich and that they looked after you so well. Your review means a lot to us all.
Regards
Simon
★★★★★ 5/5
GoogleConran's Agents are very professional and helpful offering a high quality service and nice experience for a tenant like me with no experience in renting houses in UK. the step by step process made me feel confident about everything and my agent Debbie has helped me with anything I asked her. It has been a nice experience working with them for my new home.PositiveQuality, Professionalism
Narciso · 10 January 2022
★★★★★ 5/5
GoogleVery positive experience, had viewings with Annie and she did very well keeping us updated with the whole process.
Tom · 29 June 2023
Agent replied · 29 July 2023
Dear Tom, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have used Conran for many years - I bought a flat through them, then used them as agents to rent it out, and finally used them to sell it. Throughout they were extremely friendly, professional and helpful. Can't recommend them enough.
Tim · 25 September 2019
Agent replied
Thanks so much for your loyalty over the years Tim, I really do appreciate it and glad that we were able to perform for you consistently.
Warmest regards
Simon
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