Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently bought our home through Conran - Abbie was a pleasure to deal with, very responsive and communicated clearly and openly throughout. When Abbie wasn’t available we dealt with Aidan, who was always fully informed and up-to-date with our purchase, which offered us a lot of comfort during an otherwise stressful time! Thank you both for a great buying experience!!PositiveResponsiveness, Professionalism
Elena · 22 June 2022
Agent replied · 21 June 2024
Hello Elena, thank you for your kind review. Abbie and Aidan are thrilled they added value to the purchase of your home.
Regards
Simon
★★★★★ 5/5
GoogleDebejah was really helpful with my letting process and submitting with the references
Emeka · 13 March 2026
★★★★★ 5/5
GoogleSmooth and pleasant experience. Morgan Cerasoli was very supportive
Abdallah · 10 April 2026
★★★★★ 5/5
GoogleWas a really easy process selling my flat with Conran. Michael has such great knowledge of all things property and for a few years has always been happy to offer advice and answer any questions about my flat - way before I was thinking of selling it! The team at the Charlton branch are all really great, and Asiah who dealt with my sale is brilliant. Always good with communication and keeping all parties on the straight and narrow! I’ll miss them when I move 😂
Jack · 27 July 2024
Agent replied · 26 August 2024
Dear Jack, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Kellie for the sale of my shared ownership property in Woolwich. Although this was a challenging sale for a number of reasons, Kellie provided excellent support throughout the whole process and was always free for a call or call back to give me an update. I have no doubt that Kellie's hardwork, professionalism and excellent communication with the solicitors led to the successful sale of my property. I would not hesitate to recommend the team at Conran, and Kellie in particular to anyone looking to sell their property.
Sinead · 27 July 2024
Agent replied · 26 August 2024
Dear Sinead, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe were first time buyers and found Conran to be the easiest and most helpful estate agents. We worked with Joelle and she made us feel at ease, that we were in capable hands, and she was very quick at responding. All round she helped make the process smooth and fun! We are very grateful for her help!PositiveResponsiveness
Zoe · 27 August 2022
Agent replied
Hi Zoe, I am thrilled that Joelle looked after you so well. Please let us know if there is anything else we can help you with.
Regards
Simon
★★★★★ 5/5
GoogleDebejah was really helpful and hard working with renting my property
Agnes · 13 March 2026
★★★★★ 5/5
GoogleWe bought a property via Conran Charlton recently. Big thanks to Will Roden, who was excellent. Really responsive throughout the whole process, and we’re really grateful for all the effort he made to get things done quickly. Very good to deal will and wouldn’t hesitate to work with him again in the future. Thanks, Ross and CatherinePositiveResponsiveness, Quality, Professionalism
Ross · 22 June 2022
Agent replied · 21 June 2024
Hi Ross, I am thrilled that Will performed so well for you and Catherine. Enjoy the new home.
Regards
Simon
★★★★★ 5/5
GoogleDefinitely recommend - they have good communication , friendly service and I was able to find a place that I loved. Thanks to Annie for making the process smooth for us :) x
M.A · 22 May 2024
Agent replied · 21 June 2024
Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAbsolutely brilliant service! Lorraine was super helpful for any query my partner and I had. Definitely recommend them. We now have our dream house!
Marygrace · 18 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleBig shout out to Benjamin S who works really hard, I always look foward to catching up with him.
Isabelle · 17 December 2025
★★★★★ 5/5
GoogleThe team at Conran are fantastic especially Huylah!! Always on it and making sure the process is going smoothly, couldn't recommend more!
Chris · 22 September 2024
Agent replied · 22 October 2024
Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleMaria and Ruby were absolutely brilliant, helping me with the process of letting out my flat. They took care of everything and worked efficiently, keeping me updated throughout
Highly reccomend
Harry · 22 April 2024
Agent replied · 21 June 2024
Dear Harry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOh what an amazing service!
Agent Lorraine Karin was so friendly, professional and highly knowledgeable.
I wish I had the opportunity to use her service again 🤩
Highly recommend …
Alexander · 22 April 2024
Agent replied · 21 June 2024
Dear Alexander, We really appreciate you taking the time to leave such lovely comments about Lorraine. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleVery happy with the professional service from the team at Conran, Charlton, and in particular, Kellie Kemp, Assistant Manager. Communication was excellent and Kellie was extremely helpful throughout the whole process. Thank you. Would definitely recommend.
Les · 16 December 2023
Agent replied · 30 December 2023
Thank you for your review Les. Kellie is a great member of the Charlton team and you were definitely in safe hands!
Regards
Kelly
★★★★★ 5/5
GoogleDuring these difficult times with Covid there could have been complications buying and selling a house, but i am glad to say that Conran Estates acted with professionalism, and were always in communication to smooth the Exchange and Completion to the best of their ability. Sam, Abbie and Aiden offered great help and advice throughout the whole process. Many thanks Simon
Simon · 1 February 2021
Agent replied
Hi Simon. I am so glad that Sam, Aiden and Abbie looked after you so well. Your review is greatly appreciated and thank you for taking the time to do this, it means so much.
Regards
Simon
★★★★★ 5/5
GoogleMichael has truly made this process so much easier, moving isn’t easy but he made it feel smooth and straightforward and we have now settled into our new home. Thank you so much!!
Beatrice · 22 July 2026
★★★★★ 5/5
GoogleWe bought our first home with Conran and when the time came to sell we went to them again. As an agency they knew our property and its history well and are very knowledgable about the area. Thank you Will for your work and for the laughs.PositiveResponsiveness, Quality, Professionalism, Value
Gary · 22 June 2022
Agent replied · 21 June 2024
Hi Gary, thanks for your loyalty in using Conran Charlton. I am thrilled that Will kept you entertained during the transaction.
Regards
Simon
★★★★★ 5/5
GoogleThe best real estate company I have ever dealt with. Extremely professional, experienced and helpful. They were always available to answer my questions and were excellent negotiators. Hulya was absolutely wonderful to work with. She really care about her clients.
Highly recommended.
Wilma · 13 January 2023
Agent replied
Wow an amazing review - thank you. We are very proud of our Charlton team and Hulya is a gem! Congratulations on your sale and please do get in touch if we can be of service to you again.
Regards
Kelly
★★★★★ 5/5
GoogleHi Lorain was an absolute star sorting our new home in a fast and professional manner we love it !!! Thank you x
Michael · 22 April 2024
Agent replied · 21 June 2024
Dear Michael, Thank you for taking the time to leave a wonderful 5 star Google review. Lorraine will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAidan was superb, we got so lucky we had to deal with him. He is knowledgeable and could advise us on every purchasing step. Thank you, Aidan, we really appreciated your help. I would highly recommend this agency and will be back in a need.
Sandra · 29 July 2022
Agent replied
Hi Sandra, thank you for reviewing the service received from Aidan and I am so pleased he looked after you so well.
We will always be here if and when you need us again.
regards
Simon
★★★★★ 5/5
GoogleOur house sale in Charlton was far from straightforward. We were selling amid all the Brexit uncertainty and the chain collapsed a week before exchange. Throughout, Rob and Abbie at Conran did a briiliant job of keeping our spirits up and chivying everyone in the chain along to finally get us over the line. First class agents!
Charlie · 8 February 2020
Agent replied
Hi Charlie, what a challenging time huh? I am so glad that Rob and Abbie worked their socks off to achieve the final result we all wanted. Your review have certainly lifted our spirits, especially Abbie and Rob (whom I have forwarded this to).
Regards
Simon
★★★★★ 1/5
GoogleI was going to go with these to sell but decided against it when meeting Michael John an estate agent. He was very insecure and felt he had to be in competition with me when we met and a poor attitude. Also flirting was inappropriate from him which made me uncomfortable. Watch out people.
Harry · 3 January 2025
Agent replied · 10 January 2025
Dear Harry, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleAidan was superb, we got so lucky we had to deal with him. He is knowledgeable and could advise us on every purchasing step. Thank you, Aidan, we really appreciated your help. I would highly recommend this agency and will be back in a need.
Sandra · 22 June 2022
Agent replied · 21 June 2024
Hi Sandra, thank you for reviewing the service received from Aidan and I am so pleased he looked after you so well.
We will always be here if and when you need us again.
regards
Simon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
