Trusted Agent profile · London
Verified
★★★★★
102 reviews across 1 platform
21 Grosvenor Place, London, SW1X 7EA
CityWest Residential's office in London, at 21 Grosvenor Place, is rated 4.8 out of 5 across 102 reviews on 1 platform.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a very short time to sell my flat near Royal Oak/Westbourne Park.. Folco Donfrancesco understood my situation and showed a genuine desire to reassure me ...Read all 29 from sellers
I would like to take this opportunity to express our gratitude towards Gramos and the team in City West Residential. It was our first time to buy through City ...Read all 21 from buyers
Egle has handled the letting and works to my property in Churchill Gardens very efficiently and with patience and good humour. There was much to sort out once ...Read all 12 from landlords
I contacted Diego Bottigliero for the first time on the 2nd of August for one of the properties he was proposing. The property was not available anymore, but ...Read all 35 from tenants
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
View AgentsFirst Class Service
Fantastic service from CityWest Residential. Diego Bottigliero's professional and proactive approach ensured my apartment was rented quickly, and that all paperwork was completed promptly and efficiently. A big thank you.
5/5
View AgentsLetting my property
Irmina proved to be very professional and efficient. She had full knowledge of the market, property and has since swift in sending the relevant documentatio to proceed with marketing the flat.
5/5
View AgentsFolco Donfrancesco
First class service from Folco Donfrancesco and the City West Homes sales team. They are conscientious and thorough. It was very reassuring knowing they were looking after our interests.
5/5
View AgentsProfessional Service
Very pleased with the service provided by Folco who found me the property i was looking for and the service received was friendly and was more than happy to help.
5/5
View AgentsBrilliant
Couldn't believe it City West Residential found tenants for my property in week and just before Christmas too! Lovely friendly, helpful, professional team I wouldn't hesitate to recommend them!
5/5
View AgentsHelpful and proactive
A polite, helpful and proactive staff. The advice received was helpful and an optimum sale price was achieved. Would be pleased to recommend to colleagues, friends and family.
5/5
View Agentsexcellent! helpful, informative and very professional
My contact was via Ms Alana Noonan on 2 properties - one in Ledbury Road and the other in Blomfield rd.
4/5
View AgentsA bit slow responding
A few times they said they were calling back with answers to questions and we never received responses until we called.
5/5
View AgentsExcellent, informed interactions, led by Folco Donfrancesca
I have experienced a polite and efficient service from the agent, Folco Donfrancesco, who is enthusiastic, knowledgeable and very helpful.
5/5
View AgentsFound a nice property
Diego helped us found a very nice property. We are very satisfied by Diego and the agency in general!
5/5
View AgentsProfessional & timely service
Charlotte supported my property purchase & was professional, timely & supportive throughout. I'd definitely recommend her to others.
5/5
View AgentsSale of 2=bed flat W2
Very happy with the CityWest service and in particular the thorough and patient attentiveness by Alastair Murray
4/5
View AgentsReview of agent Egle Navajauskaite
Very kind, explained everything very well, and reply to my emails very quickly. Very helpful in general.
5/5
View AgentsJames is a top agent
Very helpful and honest. Clearly works for his clients and he goes the extra mile.
4/5
View AgentsBest of the bunch in St John's Wood
I have used CityWest twice in the last few years and they have been the bestbest!
5/5
View AgentsExcellent Service
Excellent Service! Diego Bottigliero 100% Professional!
5/5
View AgentsHow unusual!
A managing agent that manages!
5/5
View AgentsI believe that Folco of CityWwest Residential is nice and professional person
Rating only, no written review.
4/5
View AgentsReally helpful
Rating only, no written review.
5/5
View AgentsGood communication with good knowledge of the area..
Rating only, no written review.
5/5
View Agentsexcelleny service
Rating only, no written review.
5/5
View AgentsEverything perfect Jurgita was great.
Rating only, no written review.
5/5
View AgentsWas very helpful
Rating only, no written review.
5/5
View Agentsgood service
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
29 reviews from sellers, rated 4.8 out of 5 on average. For example, Lisbeth wrote: "I had a very short time to sell my flat near Royal Oak/Westbourne Park.. Folco Donfrancesco understood my situation and showed a genuine desire to reassure me ..."
21 reviews from buyers, rated 5.0 out of 5 on average. For example, KIN wrote: "I would like to take this opportunity to express our gratitude towards Gramos and the team in City West Residential. It was our first time to buy through City ..."
12 reviews from landlords, rated 4.9 out of 5 on average. For example, Charles wrote: "Egle has handled the letting and works to my property in Churchill Gardens very efficiently and with patience and good humour. There was much to sort out once ..."
35 reviews from tenants, rated 4.5 out of 5 on average. For example, BG wrote: "I contacted Diego Bottigliero for the first time on the 2nd of August for one of the properties he was proposing. The property was not available anymore, but ..."
