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★★★★★
12 reviews from landlords · all 102 reviews
21 Grosvenor Place, London SW1X 7EA
12 reviews of CityWest Residential's London office come from landlords, rated 4.9 out of 5 on average. We know the reviewer is one of the landlords when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
12 reviews from landlords, from every platform, shown as written. First names only.
5/5
View AgentsReview of Egle as Letting Agent
Egle has handled the letting and works to my property in Churchill Gardens very efficiently and with patience and good humour. There was much to sort out once the tenants had been identified which has now been accomplished thanks to her work.
5/5
View AgentsSuperb - exceeded my already high expectations
Alastair and the team at CityWest Residential have been extremely efficient, helpful and courteous every step of the way. Their in-depth knowledge of the local market meant that they were able to find a suitable tenant immediately. Highly recommended.
5/5
View AgentsReview of Oana Marculescu
Oana was wonderfully helpful, diligent and hard working in renting my flat. She was professional and thorough and always cheerful. I would be happy to recommend her to anyone wanting to let their property.
5/5
View AgentsRenting my flat
Great bunch of guys, managed to rent out my property within a few days of it being advertised. Our lettings contact Diego was fantastic, well recommended.
5/5
View AgentsRenting our studio flat
I thought the renting of our studio flat this time was very straight forward. It was put on the market and let within a week, with only a two week gap. This allowed for walls to be painted and a new bed to be delivered. All the staff, even if it wasn't their department, answer my questions!
5/5
View AgentsVery pleased so far
My dealings with Alastair Murray have been very professional, from the time he vetted my property to getting me a tenant, all in the space of a few weeks.. I feel I've made the right choice in using Citywest.
5/5
View AgentsGreat service and easy to deal with!
Jurgita worked hard to find the best tenants. She kept me well informed throughout the vetting process and showed interest and professionalism in her work.. Thank you and would definitely recommend her to my friends and family.
5/5
View AgentsFirst Class Service
Fantastic service from CityWest Residential. Diego Bottigliero's professional and proactive approach ensured my apartment was rented quickly, and that all paperwork was completed promptly and efficiently. A big thank you.
5/5
View AgentsLetting my property
Irmina proved to be very professional and efficient. She had full knowledge of the market, property and has since swift in sending the relevant documentatio to proceed with marketing the flat.
5/5
View AgentsBrilliant
Couldn't believe it City West Residential found tenants for my property in week and just before Christmas too! Lovely friendly, helpful, professional team I wouldn't hesitate to recommend them!
4/5
View AgentsBest of the bunch in St John's Wood
I have used CityWest twice in the last few years and they have been the bestbest!
5/5
View AgentsHow unusual!
A managing agent that manages!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
12 reviews from landlords, rated 4.9 out of 5 on average. For example, Charles wrote: "Egle has handled the letting and works to my property in Churchill Gardens very efficiently and with patience and good humour. There was much to sort out once ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.