CityWest Residential London reviews from buyers

★★★★★ 5/5

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Excellent Service by Gramos of City West Residential

I would like to take this opportunity to express our gratitude towards Gramos and the team in City West Residential. It was our first time to buy through City West Residential and it was pretty obvious from the beginning that they perform at a higher level in comparison to other highstreet estate agents. It was a very seamless experience from viewing to completion, especially when we raised a lot of questions and requests during the purchase and Gramos was always trying to answer and accommodate us with patience. Throughout the conveyancing process, Gramos would speak to us regularly to make sure we are happy in every step of the process. It was the kind of experience that you can feel they care, which I think is very important. and that distinguished them from the others. Highly regarded overall and thanks for looking after our purchase!

KIN · 6 February 2018

★★★★★ 5/5

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Excellent service from CityWest

I've rated my recent purchase with CityWest at 5 stars. Folco who was my contact person for the sale, and he was excellent at follow up. Folco understands the value an agent brings into the sale. It is not in finding a buyer, but rather in bringing the sale to a successful close. I'm very appreciative of this attitude, as I work with many agents, some of which switch off communication as soon as the sale is agreed. Other members of the team were also very helpful and always very friendly, in particular Alana and Diego. I look forward to working with CityWest again in the future..

Karolina · 3 May 2017

★★★★★ 5/5

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Excellent buying experiance

As an investor I deal with a lot of agents and have had many different types of experiences. I have to say that Alana Noonan was one of the best. Before I found the flat I wanted to buy I was offered properties that actually suited my requirements (rather than the usual trick of sending me every listing under the sun). Alana was clear, concise and efficient from the start of the process to the end. Our seller was fairly slow in getting paperwork issued however I was always updated and knew they were working to get the deal done. I should also mention Alastair Murray who assisted me with the purchase. Between the two of them, messages were replied to quickly and the process was not nearly as painful as it could have been. Cant recommend them enough and wish them all the success which they deserve.

Mike · 19 December 2016

★★★★★ 5/5

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Sarah Chouli

Sarah is more of an asset to City West than I could possibly put into words. She is cheerful, helpful, resourceful, and efficient, but most of all, she truly understands that the communities on the kind of estates she's dealing with are made of diversely different people, of all ages and means. She has an incredible knack of understanding them all and providing an outstanding service - everyone I've spoken to about her says the same. She is a truly caring woman, who is always ready to listen, and try her best for each of us. She is simply brilliant at doing what must be a very difficult job.

Alex · 2 July 2015

★★★★★ 5/5

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Folco Donfrancesco

I recently purchased a 1 bed chain free property from City West (completed in August). What has made the process manageable is the quality and attention from the acting agent Folco. He has maintained a strong level of communication, and where possible has pushed through information to help facilitate the sale. Folco was attentive and has been there to support every step of the way. Please can you thank him for his contribution. Thank you

Fabia · 31 August 2017

★★★★★ 5/5

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Expert market knowledge and honest advice

I dealt with Folco for a recent purchase. I found he had expert market knowledge and gave me very honest and practical advice throughout the transaction. He was an immense help in ensuring that the negotiations between the vendor and buyer were very fair whilst not letting things get out of hand causing the deal to fall through. He acted very conscientiously and would always return my calls even if it was outside office hours..

Ha · 14 May 2016

★★★★★ 5/5

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Excellent experience- thank you Alastair & CityWest!

Great experience. Alastair kept regular and just right amount of contact and was very quick in responding to queries and fulfilled his commitments. The communication was smooth and service was impeccable. From the visits until the completion, everything has been top notch. Alastair diligently followed up on things when needed. I would highly recommend CityWest homes and Alastair to anyone looking to buy their new home.

Robert · 15 October 2015

★★★★★ 5/5

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Over & Above Service

We cannot applaud Alastair (our agent) enough for his dedication towards a successful completion. He proved to be the vital link between all parties, keeping communications going and pushing through to the end. We couldnt recommend him more! Thank you Alastair for all your help and support.

Shanade · 21 January 2016

★★★★★ 5/5

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EXCELLENT SENIOR NEGOTIATOR ( Charlotte)

I just wanted to thank Charlotte at City West residential for assisting me on purchasing a investment property, Her level of patient and professionalism has been outstanding .. Keep up the great work Charlotte !!

Jay · 9 August 2017

★★★★★ 5/5

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Michela Ribul

I tried far a property that could satisfy my requests: the central area, and good profitability in relation to the purchase price. I came across CityWest Homes and I was introduced to Michela, Italian like me, that was decisive for the purchase: if I had not been able to rely on its availability, kindness and professionalism, probably the purchase would not be been successful. In fact, the seller gave me a lot of problems and I was giving up hope ... Besides, she is not even in sales, but in the rents. One more reason to entrust her the rent of my apartment just bought and is now being restored.

Sergio · 20 July 2015

★★★★★ 5/5

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Alastair Murray is excellent

Alistair Murray was excellent and very helpful right the way through what turned out to be quite a tricky sale. I would thoroughly recommend him to both buyers and sellers alike.

Krish · 10 February 2016

★★★★★ 5/5

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Honest and engaged sales agent

I have just completed a buy of a small flat. What struck me compared to many sales agents was the honesty and the true customer orientation I met with City West Residential's. I had contact with my sales agent for a long time and when time and object was right for me I was notified and we could complete in a smooth way.

Lena · 21 September 2017

★★★★★ 5/5

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Thank you to all at the CityWest team in helping us on our recent transaction

A great service, thank you+++++++++++++ We have recently purchased a property through Charlotte McCullagh and her team at CityWest. We would like to thank them for all their support, hard work and professionalism throughout the transaction and very much look forward to dealing with them again in the future.

Simon · 1 August 2017

★★★★★ 5/5

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FOLCO 3D RANELAGH ROAD

Folco has excelled. Punctual, knowledgeable, friendly and has provided excellent advice throughout what has been a very lengthy process. He has also liaised very effectively with the vendor, which proved challenging at times. 10 out of 10 for Folco..

ARWYN · 27 July 2017

★★★★★ 5/5

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Folco

i was dealing with folco, he was excellent always returned my calls and in some cases went beyond the call of duty and his help and guidance really helped me with the purchase of the property

Mark · 3 January 2017

★★★★★ 5/5

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Professional Service

Very pleased with the service provided by Folco who found me the property i was looking for and the service received was friendly and was more than happy to help.

Adam · 3 January 2017

★★★★★ 5/5

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excellent! helpful, informative and very professional

My contact was via Ms Alana Noonan on 2 properties - one in Ledbury Road and the other in Blomfield rd.

Sara · 13 February 2017

★★★★★ 5/5

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Excellent, informed interactions, led by Folco Donfrancesca

I have experienced a polite and efficient service from the agent, Folco Donfrancesco, who is enthusiastic, knowledgeable and very helpful.

Arwyn · 5 January 2017

★★★★★ 5/5

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Professional & timely service

Charlotte supported my property purchase & was professional, timely & supportive throughout. I'd definitely recommend her to others.

PM · 26 March 2017

★★★★★ 5/5

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I believe that Folco of CityWwest Residential is nice and professional person

Rating only, no written review.

MOHAMED · 1 March 2018

★★★★★ 5/5

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Good communication with good knowledge of the area..

Rating only, no written review.

Atif · 17 July 2017