Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOn behalf of me and my siblings we would like to thank-you for helping us with the sale of our late mum’s house.
Both you and all the Castles’ team were professional throughout and delivered a high quality service. The whole process proceeded exactly as you said it would at the outset and we are very grateful for that.
Andy Charalambous
Tod · 20 March 2022
Agent replied · 21 June 2024
Hi Andy,
Thank you for taking the time to write this review. It was a pleasure working with you all. If you ever need our help again in the future, please do reach out.
★★★★★ 5/5
GoogleJust wanted to say a big thank you to Nof and his team at Castles Estates Agents. They helped us to buy our perfect dream home. They were patience with us while we sorted out our side of the buying process and they were professional in all their dealings with us.
Thank you again
David · 30 September 2018
★★★★★ 5/5
GoogleI was liaising with Sergio from Castles when buying my flat. Very happy with the service. He was quick with his replies and communication whether it was via email or phone; he was very polite and friendly to talk to as well.
Arun · 20 March 2025
★★★★★ 5/5
GoogleBy far the best Estate Agent in the area. I have done 5 transactions with this branch and the overall service is truly high class. James and his team always do an outstanding job. They are responsive and have shown integrity.PositiveResponsiveness, Quality, Professionalism, Value
P · 22 June 2021
★★★★★ 5/5
GoogleFantastic service, selling/buying property is a very stressful time, but not only did Castles find us the ideal property they were responsive and extremely helpful during the entire process. Particularly when we hit some complex issues with our sale they were supportive and invaluable at aiding the communication channels between all parties. I hghly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Kathryn · 26 August 2021
Agent replied · 29 July 2023
Thank you very much for your lovely review. This definitely was not a straightforward sale, but we appreciate your help and input along the way. We hope you are enjoying your new home (and the hot tub!) If there is anything property related that you need help with, please do not hesitate to get in contact.
★★★★★ 5/5
GoogleJay and the team were professional, supportive and friendly.
Really happy with the service - always quick to get back to me following a phone-call or email. Would highly recommend!
Lynwen · 20 March 2023
★★★★★ 5/5
GoogleI would have no hesitation in recommending Castles to sell or buy a property,. Alexei and the team kept up informed throughout the process and made sure all solicitors and parties were kept on task to get the sale complete. If only all experiences with estate agents were this good!
Will · 28 July 2019
★★★★★ 5/5
GoogleJames has been fantastic in helping me with my property .He gave me advice and helped put me in touch with the right people that I needed. He and his team are a credit to their profession .nothing is too much .I highly recommend this estate agent .
Maria · 8 February 2020
★★★★★ 5/5
GoogleMy partner and I bought our first home together through these guys. It got a little stressful at times but Ben, Alexei, John and James were extremely helpful and kept us updated throughout. I have already recommended them to friends and will continue to do so. Thank you!
Chris · 25 January 2020
★★★★★ 5/5
GoogleBig thanks to Alexei at Castles. He is easy to deal with as he is such a friendly guy. He patiently guided us through the purchase of our house and was great at keeping us informed and chasing solicitors for us. Would highly recommend to any buyer or seller.
Marcos · 28 July 2019
★★★★★ 5/5
GoogleHad an excellent experience with all those at Castles Estate agent Palmers Green. In particular James Mulvee and Jay Yildirim who demonstrated professionalism as well as attentiveness for all our needs. Thus took away the stress of selling and moving home. Thanks guys!
Jonnam · 9 April 2021
★★★★★ 1/5
GoogleUnprofessional, massively overvalues property. There are much better and more professional agents in the area and along the high street. Would never use this agency again for any services.
Penryn · 20 March 2024
Agent replied · 26 August 2023
Hi, I'm sorry to hear this. I have checked our client data-base and unfortunately, your name does not appear to be registered with us. Please can I ask you to contact me directly on 020 8888 6081 to discuss this further. Regards, Mahe Georgio Branch Manager.
★★★★★ 1/5
GoogleKeep spamming me with letters about selling my flat,if i wanted to sell it i wouldn't just go with tge first people who shoved an envelope through my door
Sam · 20 March 2024
Agent replied · 30 December 2023
Dear Sam,
Apologies that you have received a letter from us, however if you could kindly email our office at palmersgreen@castles.london to enable us to gather some more information to ensure your address is removed from our distribution mail outs.
★★★★★ 5/5
GoogleBoth Alexei and James at Castles Palmers Green were proactive in ensuring that our purchase went through quickly and were on hand to help out with things like meeting workmen prior to exchanging. They are very responsive to emails and phone calls. I would highly recommend them.
James · 28 July 2019
★★★★★ 5/5
GoogleI would like to say what excellent service I received from Nof and all the team at Palmers Green, they kept me informed and up to date with everything, nothing was too much trouble, I would highly recommend Castles to everyone
Lyn · 16 December 2024
★★★★★ 5/5
GoogleFantastic service, selling/buying property is a very stressful time, but not only did Castles find us the ideal property they were responsive and extremely helpful during the entire process. Particularly when we hit some complex issues with our sale they were supportive and invaluable at aiding the communication channels between all parties. I hghly recommend them.
K · 5 November 2020
Agent replied
Thank you very much for your lovely review. This definitely was not a straightforward sale, but we appreciate your help and input along the way. We hope you are enjoying your new home (and the hot tub!) If there is anything property related that you need help with, please do not hesitate to get in contact.
★★★★★ 5/5
GoogleGreat team at Castles. Quick sale on my property, at the price I wanted to achieve and were fantastic engaging and supporting both the buyer and I (seller) throughout the process. James and Alexei were fantastic to deal with and would happily recommend
Alex · 30 July 2019
★★★★★ 5/5
GoogleBought a flat through Castles (Jul 2017). Nof and his team kept the highest standard of professionalism from start to finish. They went over and beyond to provide support, follow through and share their experience. We most definitely recommend using Castles Palmers Green.
Sara · 28 July 2019
★★★★★ 5/5
GoogleGreat team at Castles. Quick sale on my property, at the price I wanted to achieve and were fantastic engaging and supporting both the buyer and I (seller) throughout the process. James and Alexei were fantastic to deal with and would happily recommend
TheDigital · 28 January 2019
★★★★★ 5/5
GoogleWe had the best experience with Sergio at Castles, from start to finish he was soo attentive and he knew exactly the types of properties we wanted! He totally got us as a couple and even went to he trouble of recommending stuff in the local area for us. Cannot recommend castles enough or Sergio!
Bryony · 20 March 2024
★★★★★ 5/5
GoogleBought a flat through Castles (Jul 2017). Nof and his team kept the highest standard of professionalism from start to finish. They went over and beyond to provide support, follow through and share their experience. We most definitely recommend using Castles Palmers Green.
Sara · 30 July 2017
★★★★★ 5/5
GoogleA big thanks to Castles and especially Alexei for going the extra mile and finding us the house we were looking for. Good communication throughout and made sure that everything was as it should be before we moved in. Recommended!
Nicholas · 28 July 2019
★★★★★ 5/5
GoogleGreat service from Alexei and the team at Castles, supportive and efficient throughout, from showing me a good selection of properties suitable to my requirements to helping move the whole process along to completion quickly and simply.
Colin · 28 July 2019
★★★★★ 5/5
GoogleCastles came highly recommended by family who had used them to sell their flat, and they did not disappoint. They acted very quickly to get our property on the market as soon as they were instructed. All of the Castles team who we had the …
Stephanie · 20 March 2021
Agent replied · 21 June 2024
Hi Stephanie, thank you for your very kind review and we are so glad we got there in the end and you guys can now move forward with your next chapter out in the countryside. I think everybody in the chain now understands the importance of … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
