Trusted Agent profile · London
★★★★★
198 reviews across 2 platforms
78 Green Lanes Palmers Green, London, N13 6BE
Part of Castles Estate Agency, see every office.
Castles Estate Agency's office in London, at 78 Green Lanes Palmers Green, is rated 4.7 out of 5 across 198 reviews on two platforms, including 196 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJay, James and Ben at Castles did a really tremendous job in facilitating the sale/purchase of our property. They were extremely professional, responsive and proactive throughout the process, ensuring it happening in a smooth fashion. I couldn’t recommend them highly enough if you are considering selling your house in Palmers Green!
5/5
GoogleRecently sold our house in Palmers Green through this branch. They provided a friendly and professional service and my partner and I couldn't be happier with the results. Their recommended affiliates in regards to removals and conveyancing made moving house straightforward. We were first time sellers and they handled everything from start to finish and were never more than a phone call away.
5/5
GoogleCastles have recently sold my parents house and I have found their services to be very professional and strongly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your review. We really appreciate our buyers and sellers doing this. It was a pleasure to deal with you both. We didn't find a buyer as quickly as we hoped, but got the right people in the end! Good luck with everything and if you every need help with property in North London in the future we would love to work with you again.
5/5
GoogleWe spent one day looking around with the very helpful Alexei, we knew straight away the home we wanted and Alexei and the castles team made the process so easy and stress free (which is not what we were expecting). The transition was quicker than we had expected and we were in within two months of viewing the property! Well done Alexei!!
4/5
GoogleResponsive and professional service. Several tricky issues with the purchase but Ben and James handled them well. Would recommend.
Hi Bhavin, thank you for your review. We are very glad we got there in the end and are here to help in the future if you choose to buy again or sell.
5/5
GoogleWe had an excellent experience when selling our house, very responsive, professional and helpful throughout the process
Hi Michael, thank you very much for your review and for choosing us to help you sell your home. If there is anything we can do to help you with your next property please do let us know.
5/5
GoogleExcellent property photos, friendly, courteous and responsive agents, and a speedy sale. Very pleased with Castles' service!
Hi Julian, Thank you for your kind review. It was a pleasure working with you.
5/5
GoogleProfessional, very communicative, thorough and precise - many thanks for such a positive selling experience.
Thank you very much for your review. We look forward to working with you again in the future.
5/5
GoogleProfessional, very communicative, thorough and precise - many thanks for such a positive selling experience.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your review. We look forward to working with you again in the future.
1/5
GoogleThe worst of the worst of the worst. Lied to us, spoke down to us and made us feel guilty for things out our control, despite the fact we were buying a very expensive house through them. Would never use them myself.
5/5
FacebookCastle are a great agent, I have used them for all my property sales since they have been open as I really like their professional but very friendly service. It is such an important and all consuming time when selling and buying so having Castle to make it a stress free process was brilliant.. Thanks
1/5
GoogleEnzo promised me a callback, 8 months later nothing. Makes you think what he did with my personal data??
Ayesha, My name is James Mulvee and I am the Branch Manager at Castles Estate Agents, Palmers Green. I have checked our system and you're not registered as our client nor do we have an Enzo working in this branch. Please could you call me on 0208 888 6081 to see if I can resolve any problems you may have or assist you further.
1/5
GoogleEnzo promised me a callback, 8 months later nothing. Makes you think what he did with my personal data??
Ayesha, My name is James Mulvee and I am the Branch Manager at Castles Estate Agents, Palmers Green. I have checked our system and you're not registered as our client nor do we have an Enzo working in this branch. Please could you call me on 0208 888 6081 to see if I can resolve any problems you may have or assist you further.
5/5
GoogleAlexei De Crescendo of Castles was courteous, and kept me well informed on my sale. He helped in securing help with the house clearance especially when we couldn't get down to London because of my partner's illness. Very impressed, would not hesitate recommending Alexei and Castles! Thank you.
5/5
GoogleAlexei De Crescendo of Castles was courteous, and kept me well informed on my sale. He helped in securing help with the house clearance especially when we couldn't get down to London because of my partner's illness. Very impressed, would not hesitate recommending Alexei and Castles! Thank you.
5/5
GoogleI can't recommend Castles in Palmers Green enough. They have sold two of my properties now and both times the service has been fantastic with each property selling for asking price and over. Their care and professionalism from start to finish is second to none.
5/5
GoogleThe team at Castles outlined their strategy for selling our property and followed this through to a successful completion at the target price. No fuss, no chasing, smooth and stress free. Highly recommended. *****
5/5
GoogleGreat team 👍 …PositiveProfessionalism
Thank you very much for your review.
5/5
GoogleProfessional, friendly and responsive service from Castles Estate Agent, Palmers Green Branch. A particular mention for Jay who made the process stress free and got the result for us. Thank you.
5/5
GoogleCastles Palmers Green are fantastic to work with the entire process from beginning to end was very smooth they are always there to help and support you offering you good & friendly advice.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent service provide by the castles team, James and Jay in particular. Advised us and got our sale agreed within 24hrs.
5/5
GoogleRecommend Castles now we have used them twice in 5 years, to buy and then to sell. Dedicated and experienced team, who generated tangible value-add in our sale by finding a good buyer, chasing solicitors, and smoothing the chain.
5/5
GoogleAfter having just completed the sale of my property I cannot stress enough the professionalism of Jame's team. I cannot thank them enough for making the whole process a pleasant experience and will definitely be recommending them.
5/5
GoogleReceived incredible service from Alexei. Great understanding of what we were looking for. Showed us a property we wasn’t initially interested in that we ended up buying. Very hands on throughout our purchase and dealing with solicitors.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
