Trusted Agent profile · Liverpool · Merseyside

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Northwood Liverpool reviews

4.6

★★★★★ Excellent

679 reviews across 4 platforms

15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ

Part of Northwood, see every office.

Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.

Google logo

4.3 / 5

366

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

134

Reviews on The Trusted Agent

This office

The Trusted Agent logo

5.0 / 5

158

Reviews on The Trusted Agent

This office

allAgents logo

21

Reviews on allAgents

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Northwood Liverpool

Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!

Reviews on The Trusted Agent

Showing 122 reviews on The Trusted Agent only. Show every review

5/5

The Trusted Agent
Buyer

Pleasant experience of buying a house

Outstanding service from beginning to end, buying a house being the most stressful thing I've ever done, the staff made it all so much easier by going above and beyond for me to ensure it all went smooth.

Laura · 28 August 2018

5/5

The Trusted Agent
Buyer

SOLID AND EXCELLENT TEAM WORK

BEST CUSTOMER SERVICES NO DOUBT ABOUT IT FROM THE INCEPTION TO THE DEAL GOING THROUGH. EASY TO COMMENT. A JOB WELL DONE AS ALL WENT SMOOTHLY HIGH NORTHWOOD PROFESSIONAL TEAM. THANKS ONCE AGAIN RUTH, EMMA AND THE REST.

MOHAMED · 15 November 2016

5/5

The Trusted Agent
Tenant

Easy, helpful and punctual!

It was a very easy and straightforward arrangement to make to view the property that Fran showed us. She also gave us very useful information about the area and other properties we may be interested in.

Marina · 25 August 2015

5/5

The Trusted Agent
Seller

Thank you!

Thank you to jo for all your hard work selling our home for us. Your knowledge and help was greatly appreciated in such a stressful time!

Kelly · 3 September 2020

5/5

The Trusted Agent

ellie johnson

went in to enquire about a property. Ellie couldn’t of been more helpful. answersd all my questions Explained everything I needed to know such a lovely member of staff

Lauren · 20 March 2019

5/5

The Trusted Agent
Tenant

Miss jodie birks

All staff are really helpful and friendky, thanks to rachel for going out her way to help me secure the property i wanted! Great communication and good agent

Jodie · 24 August 2018

5/5

The Trusted Agent

Appreciation for the good service

Finally I found and agency that deals with the customers in a professional way. Answering questions, replaying to emails and phone calls. Thank you guys. Well done

Andrea · 12 November 2018

5/5

The Trusted Agent

Maintenance

All the staff very friendly and Professional .. Especially racheal who is always on hand to help with day to day queries regarding maintenance issues.

Bernie · 24 August 2018

5/5

The Trusted Agent

Ellie johnson

Came in enquire about a property. Ellie couldn’t of been more helpful. Explained everything I needed to know such a lovely member of staff

Sarah · 14 March 2019

5/5

The Trusted Agent
Tenant

Excellent service

Fast easy and reliable when looking for a rental property. I have dealt with many over the tears and this is the best by far...... Highly recommended

David · 26 August 2015

5/5

The Trusted Agent

House sale & lettings

Always friendly & polite. With so much going on was regulary kepto upto date & proactively ought solutions to any problems encountered

James · 25 November 2018

5/5

The Trusted Agent

Great staff

I spoke with Ellie-may and couldn’t fault her one bit she was such a great help, amazing customer service.

Lucy · 13 March 2019

4.6/5

The Trusted Agent
Seller

Good communication

joanne came our to visit my property and has kept in touch with me regularly

David · 26 August 2020

5/5

The Trusted Agent

Supportive

Thank you for assisting as all the way. Because of you we’re able to acquire our first rented home.

Joy · 7 November 2018

5/5

The Trusted Agent
Buyer

Excellent communication with Joanne, happy with the service I received!

Thank you for all your help with buying my property, brilliant service

Annie · 26 August 2020

4/5

The Trusted Agent
Landlord

A good solid well communicated service

Great service who are easy to get in touch with. Communicate very well and customer services are excellent.

Kieran · 18 November 2015

5/5

The Trusted Agent
Landlord

Landlord

Used these guys for 10 years and would most definitely recommend.

Andrew · 16 August 2018

5/5

The Trusted Agent

Very helpful and fast working

Very helpful and get things done fast very friendly

Emma · 28 March 2019

4.8/5

The Trusted Agent
Buyer

Best service

Great team

Magdalena · 28 May 2021

4.9/5

The Trusted Agent
Tenant

Joanne smith

Very professional

Andrew · 6 August 2020

Agent replied · 12 August 2020

Andrew, Thank you for your kind review.

4.8/5

The Trusted Agent
Seller

Change of Managing Agent

Rating only, no written review.

Kevin · 26 January 2020

5/5

The Trusted Agent

Excellent could not fault

Rating only, no written review.

Jacky · 12 February 2019

5/5

The Trusted Agent

Rating only, no written review.

Donna · 22 January 2019

5/5

The Trusted Agent

Excellent service all round

Rating only, no written review.

Andrew · 21 November 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Northwood's Google reviewsLeave Northwood a review

Questions about Northwood Liverpool

What do sellers say about Northwood Liverpool?

14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."

What do buyers say about Northwood Liverpool?

23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."

What do landlords say about Northwood Liverpool?

19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."

What do tenants say about Northwood Liverpool?

29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."

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