5/5
The Trusted AgentSuper Happy
I had a viewing today with Nathaniel. He was super friendly and knowledgeable. He was able to answer any questions I had, and even some I hadn't thought of or were a bit random. Really happy with the experience!
Trusted Agent profile · Liverpool · Merseyside
Verified
Northwood Liverpool reviews
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
Want Northwood Liverpool to help?
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.
Want every enquiry from this page to come to you only? Upgrade to View Agents
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Buyers23 reviews
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
Landlords19 reviews
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
Tenants29 reviews
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
About Northwood Liverpool
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Reviews on The Trusted Agent
Showing 122 reviews on The Trusted Agent only. Show every review
The Trusted Agent5/5
The Trusted AgentGreat customer service
We purchased a property in 2017 through Northwood and let this out through the guaranteed rent scheme. We have been extremely pleased with all the help, advice and service given. All the staff at Northwood have been very professional and friendly when we have contacted them.
5/5
The Trusted AgentWhat a team!
What a team at Northwood! So professional and efficient, took all the pressure off in what is usually a very stressful process. Extra shout out to Kathy who was so supportive and caring throughout, would've been lost without her!
5/5
The Trusted AgentHelpful staff
Rachel is amazing! She is quick to help with any issues we may have and will always answer emails from you! I love speaking to her as she is very reassuring even when nothing seems to be going right.
5/5
The Trusted AgentVery professional
We have dealt with Northwood for a number of years now and would highly recommend anyone to either sell or buy a property with this estate agent. The communication and great service from Ellie Ealey is of a high standard and is very professional.
5/5
The Trusted AgentEllie may
Ellie May has been fantastic, I originally viewed a property that wasn't for me, however Ellie has stayed in touch to help me find more suitable accommodation. She's very enthusiastic and a real credit to her employers, keep up the good work!!
5/5
The Trusted AgentCarol and the 2 Ellie's
Carol and the two Ellie's in the office have been brillant . Carol was top notch when took us for the viewing and the two Ellie's was brillant in the office with the paperwork ... let's hope they give is the house now
5/5
The Trusted AgentExcellent Communication
Kathy Gowland is a credit to Northwood she showed me around the property and from start to finish kept me informed of everything that was going on , can not thank her enough for everything she has done ..Thanks Kathy
5/5
The Trusted AgentGreat service
As a landlord living a long distance from my properties there are sometimes many things to deal with when securing new tenants and Ellie was incredibly helpful in many ways, nothing seemed to much trouble - thank you Ellie.
5/5
The Trusted AgentProfessional and attentive early start
Early days as a landlord under the guaranteed letting service, so far I'm finding the team to be approachable and very professional. Special mention to Rachel for handling all the maintenance matters that she's inherited
5/5
The Trusted Agentproperty rental
Really positive experience, friendly staff and no problems with our property which is extremely rare as within a few weeks, there are always problems to report. They provided a detailed inventory. Would definitely use Northwood if I owned my property.
5/5
The Trusted AgentProfessional Service of Northwood
I would like to appreciate the Northwood for their professional service and prompt response. I am so happy that I can buy a lovely property. Thanks Kathy's help. Regards...Kenny
5/5
The Trusted AgentSuperb Communication at all times
I have been immensely impressed with the level of communication with Northwood especially with Joanne Smith (agent) who kept constantly in touch regarding my house sale. I have no hesitation in recommending this company.
5/5
The Trusted AgentA very professional and co-operative service
Northwood Liverpool (primarily Emma Canavan and Ellie-may Johnston) recently helped to smooth a rather laborious house sale. They were very professional and helpful and I would recommend their services without hesitation.
4.6/5
The Trusted AgentGood service
I've been in contact with Rhea throughout the process, the house I liked had been taken by someone else but their application fell through and Rhea contacted me straight away and kept on top of my application to ensure I'd get the house (which I did). Pleased with the service offered and particularly with Rhea for her proactivity as without her assistance I wouldn't have got the house.
5/5
The Trusted AgentExcellent Customer Service
Fran was very helpful and was able to answer our questions and if she didn't know the answer rang the office while we waited. She was punctual and provided excellent customer care
5/5
The Trusted AgentBest Local Knowledge
Had a great experience with Northwood, in particular Joanne Smith. Brilliant Local Knowledge and took her time in helping my search for a new home.
5/5
The Trusted AgentOutstanding
Rachel made my experience with Northwood fantastic, she was so kind and patient with me, even when i was pestering her! Shes a real asset to the Northwood team!
5/5
The Trusted AgentBrilliant service
Great service from Ellie-may she went over and above to help find me the best properties to view. Thanks again would definitely recommend Northwood to anyone looking for a property!
3.8/5
The Trusted AgentThank you
Thanks to Northwood I feel at ease letting my property whilst moving abroad. Special thanks to Nathaniel who has carried out all my viewings.
5/5
The Trusted AgentVery helpful especially for us first time to rent
All staff are very helpful with our enquiries...from the viewing of property to referencing and at last to the signing of tenancy agreement with Rachel...Job well done.Highly recommended
4.8/5
The Trusted AgentOutstanding service
Joanne gave me excellent service I would highly recommend anyone looking to sell a property to use Joanne and her team at Northwood.
4.8/5
The Trusted AgentGood customer service, treated as a homeowner, not a landlord
Stephanie was professional, quick to respond and totally honest throughout, a pleasure to deal with and I would recommend Northwood.
4.9/5
The Trusted AgentReview
Hi Rachel thank you again for sorting out all are house and are issues in house would highly recommend thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Liverpool
What do sellers say about Northwood Liverpool?
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
What do buyers say about Northwood Liverpool?
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
What do landlords say about Northwood Liverpool?
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
What do tenants say about Northwood Liverpool?
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
Want Northwood Liverpool to help?
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.
