Trusted Agent profile · Leeds, West Yorkshire
Verified
★★★★★
226 reviews from tenants · all 862 reviews
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ
226 reviews of Martin & Co's Leeds office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.
226 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsClaire Dearlove - Property Manager at Martin&Co, Leeds City
Our experience as a just-arrived family with Claire was very beautiful. She cares about our apartment more than we do! she always encourages us to ask questions and report maintenance requests. The only answer we hear from Claire is "leave it to me" or "let me do it for you". Finally, we are more than satisfied and blessed to have a property manager like her.
5/5
View AgentsPolite, succinct and attentive.
Meshach is a professional and attentive agent, who was a pleasure to work with. His replies were well worded, to-the-point and fast. An excellent agent who understands the needs of his clients.
Hi Edward, Thank you for your kind words. I try my utmost best to meet the expectations of my clients. Best of Wishes to you in your new home.
5/5
View AgentsExcellent Service
Me and my girlfriend were looking for a place to live for quite a while, then we found out about Martin and Co. As soon as we viewed our apartment the agent that showed around told us to phone in the office, and Marcus picked up the phone, from the very start Marcus gave us all the right information, answered all of our questions when we weren't sure about things and made us feel comfortable in doing so. Thank you very much for the wonderful service, would definitely recommend to others.
Great to hear your story Michael, Marcus and Mesh work very hard to make sure that you do not have to.
4.9/5
View AgentsQuick service
My viewing and contact at Martin & Co. Was called Josh. He was very informative during the viewing and had all the answers to my questions. Throughout the application process he has helped me via email and phone, to ensure I had everything completed. Lovely experience with this letting agency and agent so far!
Dear Ayisha, Thank you for your review. We're glad you had a lovely experience and hope it continues indefinitely. Best wishes Elizabeth
5/5
View AgentsService not self
I have been a resident for over 8 years, all this time I have been impressed by the professional way that the agents and staff have dealt with me and any issues I have come across. I commend them to anyone who wants to deal with them. Thank you
5/5
View AgentsNew City Dweller
I recently moved to Leeds and this was my first experience of renting. Michael was recommended to me and after meeting with me several times he found the perfect place ! I love living in Leeds and I have to thank Michael for his excellent advice. I would have no hesitation in introducing prospective City Dwellers to Michael at Martin & Co.
5/5
View AgentsThanks so much Haf!
Haf has really helped us over the past few years when renting a property. He’s always very quick to respond to issues or requests. Thanks so much!
Dear Charlotte, We're thrilled to hear about your positive experience with Haf! Thank you for taking the time to share your feedback. Our team is dedicated to providing prompt and efficient service, and it's wonderful to know that Haf has consistently met your expectations. We look forward to continuing to support you in the future. Best wishes Elizabeth
5/5
View AgentsExceptional Service in Home Rental Search by Dammy Alonge 🏡
I had a fantastic experience working with Dammy from Martin & Co to find my rental home. His professionalism and guidance made the entire process incredibly smooth and hassle-free🙂
Dear Shruthi, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Dammy and the smooth process in finding your rental home. Our team at Martin & Co is committed to providing excellent service and we're glad it made a difference for you. We hope you enjoy your new home and look forward to assisting you in the future. Best wishes Elizabeth
5/5
View AgentsAgent Review
I had Joshua Robinson as my agent of contact from the beginning, conducted the viewing as well as communicated super effectively through the entire process! He was both incredibly knowledgable and attentive when it came to providing essential information both about the property and moving process. Also incredibly patient with me when there were delays in getting documentation over. This made the process incredibly smooth and stress free. That will be something I will have the utmost gratitude for, an incredibly kind soul! Would definitely be recommending him to others. Thanks again Joshua
5/5
View AgentsAgent review
Very helpful and understanding! :)
Dear Reece, Thank you so much for your kind words and the fantastic five-star review! We're thrilled to hear that you found our team helpful and understanding. At Martin & Co, we always strive to provide outstanding service and support. We're here for you anytime you need us! Warm regards Elizabeth
5/5
View AgentsVery helpful and transparent letting agent
I was looking for an apartment while living in another country, which is always complicated. The staff has been always nice, helpful and professional, both by email and when I chose one of their apartments. Everything was fine when I entered in the apartment and they helped me to fix some small things. Recommended!
5/5
View Agentsclair and marcus
Me and my 2 kids have just moved into our family home and the house is beautiful. Claire and Marcus are so wonderful and helpful, whenever there is something that needs doing in the house and you ring them they always do their best to solve the problem as soon as possible. and they always keep in contact with you at all times. thank u guys for all your help.
Hello Begay, I'm glad you are all happy and settled there and pleased with our service. Thank you for your kind words. Kind Regards, Claire
5/5
View AgentsSimply the best
From the day I moved in 4 years ago sue has been an invaluable contact. Always here to support at the drop of a hat! Could not ask for more
Dear Craig, Thank you so much for your glowing review and for highlighting Sue's dedication to providing exceptional service. We're thrilled to have been there for you over the past 4 years and look forward to continuing to support you whenever you need us. Your satisfaction is our top priority! Warm regards, Elizabeth
4.7/5
View Agentsfabulous
the agents were nice,professional and helpful. also they helped me out with my old agent by making my move in to my new apartment faster and easier. and they gave me a sweet welcome box which is the first time an agent gives me.
Dear Radha, What lovely comments, thank you. We appreciate the time taken to leave this review. Best wishes Elizabeth
5/5
View AgentsBest agent ever
Haf helped me fix many issues around the flat in a timely manner. He was really professional, polite and understanding about it. He made sure I was aware of everything and was happy with everything even before the work begun. He really cared about the quality of the work and about customer satisfaction.
1/5
View AgentsStudent housing in Leeds
Well, had massive problems about deposit, well at the start of the tenancy there was issue with the damp which called multiple times, not much was done, at the end lost all £900 deposit, gutted. They said its our fault, how ?! When dealing with deposit already three months in not an answer. Will pick up any smallest pull on carpet, take photographs before to prove them wrong.
Good morning, I'm very sorry to hear you've had problems with Martin and Co. Can you please advise which property you are in so I can look into this for you? (Please email or call us on 0113 2457175) Your deposit should not take 3 months to return, and we do not have any deposits on-going at the moment that are claiming the full amount as you have advised. It is very unusual that the full deposit is needed unless there is a lot of damage to the property or rent arrears on the account, but I would need to inspect your original inventory and checkout report to be able to help. If you could please get in touch so we can rectify this for you as soon as possible it would be much appreciated. Kind Regards, Claire
5/5
View AgentsOutstanding!
So happy with the time sue took to show me around she was very honest about the property and left me confident as to where I will be living. She was quick and efficient and I couldn’t be more great full !
Dear Charlie, It's great to get such feedback from a happy tenant. Many thanks. Best wishes Elizabeth
5/5
View AgentsVery respectful staff
They do all process quick
Dear Shallaw, Thank you so much for your five-star review. We're thrilled to hear that we were able to expedite your process efficiently. Our team is committed to providing prompt and exceptional service. We look forward to assisting you again in the future. Best wishes Elizabeth
4.9/5
View AgentsHaf Saeed
I have found Had professional and truly easy to get along with. Hello makes talking to someone in business a pleasure.
Dear Pearl, Thank you so much for your kind words and the fantastic four-star review. We're thrilled to hear that you've enjoyed your interactions with our team. It's our pleasure to make your experience both professional and enjoyable. We look forward to continuing our pleasant conversations and assisting you in the future. Best regards, Elizabeth
5/5
View AgentsFriendly and helpful
Recently just moved into a new property and Scott and Haf have been great help. Always very friendly, quick to respond and thoroughly professional
Dear Ryan, Thank you for your fantastic review! We are thrilled to hear about your positive experience with Scott and Haf. Our team strives to provide friendly, responsive, and professional service, and we're glad we met your expectations. Welcome to your new home, and please remember we're always here to help with any future needs. Best wishes Elizabeth
5/5
View AgentsThank you !
Thank you for your help with finding and moving into a new home ! And for being so understanding and arranging with me leading to the move :)
Dear Megan, We're thrilled to have been part of your journey to a new home. Your satisfaction is our top priority, and it was our pleasure to provide the understanding and flexibility you needed. Thank you for choosing us and for taking the time to share your positive experience. Welcome to your new home, and don't hesitate to reach out if you need anything further! Warm Regards Elizabeth
5/5
View AgentsWill recommend to my friends
Our first impression was very positive. We went through a full process with a lovely Joshua who answerd all our questions and helped us with all paperwork! Looking forward to our new happy life in our new home!
Dear Martyna, Congratulations on moving into your new home! Your valuable feedback is much appreciated and we are committed to continue to provide the high quality service you have experienced. Thank you for your review. Best wishes Elizabeth
5/5
View AgentsComfortable Stay , Cooperative Agent staff- Hafeez Saeed
Hi, It was a memorable 15 months of stay in the apartment. A special kudos to Hafeez Saeed for his professionalism and polite attitude. Thanks to the landlord for being so flexible with my request on the extension in the last minute. Overall a very transparent and professional agency Martin co. Thanks and wish everyone good luck!
5/5
View AgentsGreat Rental/Sales Service
I have been a Tenant under this Estate Agent for the last 5 years I have been very satisfied with the service they provide efficient and informative.
Dear Debra, Thank you so much for your 5-star review. We're thrilled to hear about your positive experience over the last 5 years. Your satisfaction is our top priority, and we're glad to have provided you with efficient and informative service. We look forward to continuing our great relationship for many more years to come. Best Wishes Elizabeth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
