Trusted Agent profile · Leeds, West Yorkshire

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Martin & Co Leeds City reviews from tenants

4.9

★★★★★

226 reviews from tenants · all 862 reviews

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ

226 reviews of Martin & Co's Leeds office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

226 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Kind, Friendly & incredibly helpful letting agent!

My experience with Meschach was fantastic! He explained everything clearly to me and was very kind and friendly in his nature of dealing with clients! He was also very helpful! If you have the option of choosing him as your letting agent, I would highly recommend him!!

LM · 5 August 2017

5/5

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Tenant

Feedback

Efficient service, quick turn around from viewing the property to getting the keys. Josh was informative and helpful from start to finish

N · 4 May 2023

5/5

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Tenant

Great support from Martin&Co and Bailey in particular

Bailey is an exceptional agent and person. She helped us a lot when we contacted Martin&Co almost a year ago. During our tenancy she continued to be our first point of contact for anything needed because we really felt that we could trust in her professionalism.

Paulo · 2 December 2016

4.6/5

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Tenant

Great communication

Agent HAF has been great. Communicating well replies to email fast and dealing with any problems at hand immediately. Very friendly, thank you! - H

Holly · 21 February 2024

Agent replied · 7 March 2024

Dear Holly, Thank you so much for your kind words and the wonderful 4-star review. We're thrilled to hear about your positive experience with Agent HAF and our team's prompt communication and problem-solving. It's our pleasure to provide a friendly service that meets your needs. We look forward to continuing to support you in the future! Warm regards

5/5

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Tenant

Quick response

The oven has broken down over the Chirstam holiday. Immediate after the holiday, Hafez agency manager, sort the issue and got ourself a new oven. 5*

Vasile · 8 January 2024

Agent replied · 14 January 2024

Dear Vasile, We are thrilled to hear about your positive experience with our agency! Thank you for acknowledging our commitment to resolving issues promptly, and we're delighted we could assist you swiftly after the holidays. Your satisfaction is our top priority. Enjoy your new oven, and should you need anything else, we're here for you! Warm regards, Hafez Agency Team

5/5

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Tenant

Fantastic agent

Scott Sharp the letting agent was very professional and super knowledgeable - we were very impressed

Jane · 2 July 2024

Agent replied · 23 July 2024

Dear Jane, Thank you so much for your kind words and the five-star review. We're thrilled to hear about your positive experience with Scott. Our team strives to provide professional and knowledgeable service, and we're delighted that this was reflected during your letting process. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Best regards Elizabeth

5/5

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Tenant

Hafeez - Very Helpful

Very helpful, quick and easy to communicate with!

ENRICO · 2 October 2024

Agent replied · 9 October 2024

Dear Enrico, Thank you so much for taking the time to leave us a wonderful 5-star review! We're thrilled to hear you found our service helpful and communication smooth. It was a pleasure assisting you, and we look forward to working with you again in the future. Warm regards Elizabeth

5/5

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Tenant

Amazing help

Very quick and easy to talk to always available

Enrico · 11 September 2024

Agent replied · 18 September 2024

Dear Enrico, Thank you for your wonderful review! We're delighted to hear that you found our service prompt and accessible. Our team is dedicated to being available whenever you need us. Your feedback is greatly appreciated, and we look forward to assisting you in the future. Warm regards, Elizabeth

5/5

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Tenant

Best agent I've ever had the pleasure of dealing with.

Claire and the team have been fantastic at helping us not only find the right property, but also taking the time to promptly solve any and all issues we have encountered. I highly recommend anyone to choose Martin & Co.

Zach · 15 December 2015

5/5

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Tenant

Hafeez saeed

Brilliant housing manager everything gets resolved very quickly . Easy out going communication not to mention very professional and a very friendly individual

Haley-marie · 21 November 2023

Agent replied · 8 May 2024

Thank you for your kind words, Haley-Marie. We are delighted to hear that you have experienced fast resolutions, pleasant communication and a professional attitude from our housing manager. We will continue to strive to deliver the best possible service to our customers. Best wishes Elizabeth

5/5

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Tenant

Great experience

Everything went smoothly and the overall experience was very satisfactory to me. Thanks!

Magda · 17 March 2023

5/5

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Tenant

For Hafeez

He has been such a lovely agent and has always helped me out whenever I had any issues during my stay in my apartment. Always great to have a chat with and is incredibly professional!

Tamara · 19 September 2024

5/5

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Tenant

Bailey was great in arranging out tenancy, friendly, funny and made the whole process quick and easy, everything was clear and made the most complicated part of moving to a new city nice and simple!

Tom · 30 November 2016

4.1/5

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Tenant

Crickerters Close , Garforth

We , value and respect this letting agency ,

Ashley · 4 June 2024

Agent replied · 6 June 2024

Dear Ashley, Thank you so much for your four-star review and for the kind words. We're thrilled to know that you've had a positive experience with us. Our team is committed to providing exceptional service, and your recognition is truly appreciated. We look forward to continuing to serve your letting needs with the same level of dedication and respect. Best wishes Elizabeth

5/5

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Tenant

Excellent service

The estate agent has excellent service and great communication, she is always professional, helpful and friendly.

Hupenyu · 4 January 2024

Agent replied · 14 January 2024

Thank you for your kind words, Hupenyu. We strive to provide excellent service and great communication, and we're glad to hear you experienced that. We hope we can continue to exceed your expectations in the future.

5/5

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Tenant

Excellent !!!

Kept me informed throughout the process . Excellent service . Would highly recommend

Jane · 15 February 2024

Agent replied · 8 May 2024

Dear Jane, Thank you so much for your glowing review and for recommending us. We're thrilled to hear that you were pleased with our communication and service. Our team is dedicated to keeping our clients informed and supported every step of the way. We look forward to assisting you again in the future. Warm regards, Elizabeth

4.9/5

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Tenant

Good communication

We have had very speedy responses to any difficulties we have had, making the move more smooth

Katy · 19 October 2023

Agent replied · 31 October 2023

Thank you Katy for your positive feedback! We value our customer's satisfaction and strive to make their move as smooth as possible. We are glad that we were able to provide a speedy response to any problems you faced along the way.

4.7/5

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Tenant

Reece was very helpful

He kept me updated regularly and it was a relatively straight forward process.

Nathan · 9 January 2024

Agent replied · 14 January 2024

Dear Nathan, Thank you for your kind review and for acknowledging our commitment to communication and efficiency. We're delighted to hear that your process was straightforward, and we strive to maintain this standard. Looking forward to assisting you again in the future. Best wishes Elizabeth

5/5

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Tenant

Professional and helpful

In my few weeks working with Martin & Co I was pleasantly surprised about the professionalism and responsiveness of this agency. Every step until the move in was well planned and coordinated. So far the staff was very friendly as well :) Keep up the good work!

Max · 2 November 2016

Agent replied · 9 November 2016

Thank you Max, we are really pleased you're so happy with Martin and Co!

4/5

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Tenant

hafeez

hafeez is a helpful and communicative agent.

Denise · 25 April 2024

Agent replied · 8 May 2024

Dear Denise, Thank you for your kind words and for taking the time to leave us a 4-star review. We're thrilled to hear that you found Hafeez helpful and communicative. We always strive to provide top-notch service to our clients, and it's wonderful to know that Hafeez met your expectations. Looking forward to assisting you again in the future. Best wishes Elizabeth

4.5/5

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Tenant

Excellent

Felt very comfortable and well Looked after in a professional and knowledgeable way.

Fatmata · 21 December 2023

Agent replied · 4 January 2024

Thank you for your positive review, Fatmata. We pride ourselves in providing a welcoming and professional service to all of our clients and are pleased that you felt comfortable interacting with us. We look forward to helping you in the future!

4.9/5

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Tenant

Brilliant service

Kept me updated with the process . Will use again

Jane · 21 February 2024

Agent replied · 7 March 2024

Dear Jane, Thank you so much for your 4-star review! We're thrilled to hear you felt well-informed throughout the process and are looking forward to the opportunity to work with you again in the future. Your trust in our services is greatly appreciated. Best regards Elizabeth

5/5

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Tenant

Fantastic

Meshach made renting a property so easy for us. Questions were answered almost before we'd asked them and any problems/queries we had were taken care of straight away.

Clare · 23 August 2017

5/5

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Tenant

Hafeez Saeed the best agent :)

Our cooperation is a pleasure

Marcela · 1 April 2024

Agent replied · 4 April 2024

Dear Marcela, Thank you so much for the five-star review and for your kind words. We're delighted to hear that your experience with us has been a pleasure. Our team is committed to providing outstanding service, and we're thrilled to have met your expectations. We look forward to continuing our successful cooperation. Your satisfaction is our top priority. Warm regards Elizabeth

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Questions from tenants about Martin & Co Leeds City

What do tenants say about Martin & Co Leeds City?

226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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