Trusted Agent profile · Leeds, West Yorkshire

Verified

Martin & Co Leeds City reviews from tenants

4.9

★★★★★

226 reviews from tenants · all 862 reviews

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ

226 reviews of Martin & Co's Leeds office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

226 reviews from tenants, from every platform, shown as written. First names only.

5/5

View Agents
Tenant

Oven replacement

3 working days I had a new oven.

Vasile · 11 January 2024

Agent replied · 25 January 2024

Dear Vasile, Thank you for your excellent review. We're thrilled to have provided you with such a swift and satisfactory service. It's wonderful to hear that your new oven was installed within just three working days. Your comfort and satisfaction are our priorities, and we're here for any future needs you may have. Best wishes Elizabeth

5/5

View Agents
Tenant

Excellent Service

Dealing with Holly has been a pleasure. She is a proffesional agent with great customer service skills. I would recomend Holly to anyone looking for property.

Will · 1 March 2016

5/5

View Agents
Tenant

Very knowledgeable and understanding

Meshach was very helpful and responded to all my queries in a professional and timely manner - a pleasure to work with!

Steven · 8 August 2017

4.8/5

View Agents
Tenant

Rent application

Amazing, a little slow in process

Hind · 20 October 2023

Agent replied · 31 October 2023

We are pleased to hear you found the service amazing. We understand your needs and appreciate your feedback, and are actively working on developing our processes to ensure a swift response. Thank you for your review.

5/5

View Agents
Tenant

Perfect agent

Great agent to work with

Marcela · 23 October 2023

Agent replied · 31 October 2023

Thank you very much for your kind words! We strive to provide excellent service to our customers and are glad to hear that you had a positive experience.

5/5

View Agents
Tenant

Great estate agents- best service

Since we viewed the house we have had an amazing experience and the service has been first class. We look forward to our new home knowing we have got an agent that cares.

Laura · 14 April 2016

Agent replied · 21 April 2016

Thank you Laura, i'm so pleased you're happy with your experience with Martin and Co. I hope you're both settling in well, the cats included! Any problems you know where i am... Claire

5/5

View Agents
Tenant

Excellent!

Claire was very knowledgable and prepared for my move. Excellent service provided, very kind, professional and efficient!

Geoff · 23 November 2015

5/5

View Agents
Tenant

Thank you

Josh from Martin & Co was very patient with me and kept me updated throughout the process, his knowledge helped guide me through the process from start to finish and nothing was too much trouble for him. Thank you

Oluwa · 18 May 2023

5/5

View Agents
Tenant

Warm, friendly and attentive

Matthew is incredibly helpful, putting extra effort into making my move in extremely easy and comfortable.

Lucia · 5 September 2016

5/5

View Agents
Tenant

Excellent!

Bailey has provided us with the highest quality service (and has gone beyond this) in helping us find our first flat together in Leeds. Bailey has always been extremely polite, friendly and welcoming in her dealings with us and she is an asset to Martin and Co who I have found very easy to get on with as a company. Thank you again! Keil.

Keil · 9 March 2016

5/5

View Agents
Tenant

Great service from a friendly and helpful professional

Bailey helped with organising our tenancy application & reference checks when moving into our apartment in Leeds. We had a tight timescale in which we needed to move in by and Bailey helped us greatly in ensuring the application process was speedy and smooth. She was friendly and professional throughout and communications were great. We would have no hesitation in recommending to others.

GM · 30 November 2016

5/5

View Agents
Tenant

Victoria Riverside - Martin n Co

Josh at Martin & Co was really helpful and professional during the process of signing for my flat, communication was good as he was prompt to reply with any issues or queries I had, thank you

Jack · 4 May 2023

5/5

View Agents
Tenant

Brilliant efficient service and a very helpful staff.

I was attended by Michael who quickly understood the type of property I needed and was efficient in showing me the properties which might have met my needs, as a result I decided on a property swiftly. Bailey prepared the contract and other paperwork for me, she was very polite and made everything as clear as possible to me.

JR · 20 May 2016

5/5

View Agents
Tenant

Efficient and trustworthy

Unlike a lot of agents out there I found Martin & Co reliable, trustworthy and efficient. I wouldn't hesitate to recommend their services.

Tina · 9 November 2016

Agent replied · 14 November 2016

Hello Tina, thank you for your review! I hope the new venture is going well, and you know where we are should you ever choose to rent in Leeds again. Kind Regards Claire

5/5

View Agents
Tenant

Really helpful and friendly, made it an easy experience

Meshach managed my rental agreement for me. He responded to all of my queries really quickly and was always polite and helpful.

Simon · 31 March 2017

Agent replied · 5 April 2017

Hi Simon, it was a pleasure handling your case. Best of wishes in your new home.

5/5

View Agents
Tenant

Excellent service!

Me and my husband are more than happy to leave a positive comment since finding our new apartment went very smoothly with the agency help! Our agent, Marcus, was very friendly and helpful! He kept us informed about the moving process and whenever we had an issue, he responded quickly with some advice.

Beata · 9 February 2017

4/5

View Agents
Tenant

Very good service

Great support and celerity wich made possible to move to a new house in a few days. Allways willing to help

ES · 8 February 2017

Agent replied · 8 February 2017

Great to hear that you are happy. We do our upmost to make moves happen within the timescales of our clients. I hope you have settled in.

5/5

View Agents
Tenant

Excellent, personable and professional service

Excellent, personable and professional service with Martin and Co in Leeds - great help with sourcing the right property to rent with Georg listening to our specific requirements and ensuring a good match. Bailey then dealing speedily with the paperwork to ensure our application was progressed as quickly as possibly. Recommend.

DA · 9 September 2016

5/5

View Agents
Tenant

Fantastic

moving house is always stressful, but it's felt like a walk in the park with Marcus at Martin and co! Any questions I had, or even answers I hadn't thought of were promptly given! Such friendly service, any updates during the process were notified to me very quickly!!

Ben · 1 April 2017

4.5/5

View Agents
Tenant

Great help

It was an easy and enjoyable process letting with the help of Josh from Martin & Co. Thank you

Katlego · 4 May 2023

5/5

View Agents
Tenant

Very helpful

He responded to queries quickly and was very polite and helpful.

Sarah · 10 May 2017

Agent replied · 11 May 2017

Hi Sarah, it was a pleasure handling your application. Best Wishes to you in your new home.

5/5

View Agents
Tenant

Leeds city centre tenant

Friendly and professional staff. Extremely smooth renting process.

Emma · 4 May 2023

5/5

View Agents
Tenant

I have found the whole application process simple and as stress free as it can be. Bailey has kept me informed throughout with any updates and has been a pleasure to deal with.

Mark · 10 March 2016

5/5

View Agents
Tenant

Can't fault

Can't fault Lauren or the team on anything really. We have been taken care of well and all queries have been solved or are in the process of.

NATHAN · 11 August 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin & Co's Google reviewsLeave Martin & Co a review

Questions from tenants about Martin & Co Leeds City

What do tenants say about Martin & Co Leeds City?

226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

The Trusted Agent

Is this your office? Claim your page.