Trusted Agent profile Β· Leeds Β· West Yorkshire

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Martin & Co Leeds City reviews from tenants

4.9

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226 reviews from tenants Β· all 863 reviews

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ

226 reviews of Martin & Co's Leeds office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

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Reviews from tenants

226 reviews from tenants, from every platform, shown as written. First names only.

4.9/5

The Trusted Agent
Tenant

Huge shout out to Dammy πŸ™‚

Dammy has been supportive throughout the process. He has always been prompt in addressing all the queries. Wishing him good luck. Thank you 😊

Selma Β· 6 August 2024

Agent replied Β· 15 August 2024

Dear Selma, Thank you so much for your kind words and the great rating. We're thrilled to hear about your positive experience with Dammy. Your satisfaction is our top priority, and we're delighted that Dammy was able to assist you efficiently. Wishing you all the best on your new journey, and we're here whenever you need us. Warm regards, Elizabeth

5/5

The Trusted Agent
Tenant

Sue is the best!

We’ve rented with Martin & Co for a few years and Sue has been the constant shining light for it. Can’t rate her highly enough. The 5 stars are for her and her alone!

Jamie Β· 7 January 2024

Agent replied Β· 14 January 2024

Dear Jamie, Thank you for your kind words, it is great to hear that Sue has provided such a great service to you over the years. We are proud to have her as part of the team and appreciate your recognition for her hard work. Best wishes Elizabeth

5/5

The Trusted Agent
Tenant

Apartment Letting in Leeds

I used Martin&Co for several apartment viewings and their letting agent Josh who was brilliant from start to finish. Always on time and have accurate information, the lettings process and costs were given to me in advance and completed smoothly. Thanks Josh & team.

Bradley Β· 16 March 2023

Agent replied Β· 17 March 2023

Thank you so much for your review Bradley. We hope you are very happy in your new home!

5/5

The Trusted Agent
Tenant

Property Inspection

Sue came over to do our routine inspection last week and was fantastic, she took away any concerns or issues we may have had and promised to get back to us asap and answered any questions we had, thanks Sue!

Holly Β· 29 June 2023

Agent replied Β· 7 July 2023

Dear Holly, Thank you for taking the time to leave us a review. It's good to hear we are giving a good service. Sue is very dedicated to helping people and sorting out any issues as quickly as possible. Thank you again. Best wishes Elizabeth

5/5

The Trusted Agent
Tenant

Excellent and Amazing Property Manager

We have an issue with the window and Sue has handled the issue amazingly. She kept us updated of the progress and arranged us someone to fix it promptly.

Jonathan Β· 12 March 2024

Agent replied Β· 21 March 2024

Dear Jonathan, Thank you for your kind words and five-star review. We're so pleased to hear about your positive experience with Sue. Our team is dedicated to prompt and efficient service, and it's wonderful that this was reflected in handling your window issue. We look forward to assisting you further in the future. Warm regards, Elizabeth

5/5

The Trusted Agent
Tenant

Agent Review

Martin & Co have been amazing through the whole process from moving into our flat to now, particularly Sue. If we have had any questions or issue it’s been no problem and easy to resolve. Highly recommend!

Sarah Β· 15 June 2023

Agent replied Β· 7 July 2023

Dear Sarah, Thank you for your five-star review. It's always a pleasure to see positive comments regarding our service. Thank you also for the recommendation. Best wishes Elizabeth

5/5

The Trusted Agent
Tenant

Superb

Hi, we are grateful for martin&co leeds city, especially Hafeez (Haf) who has been fantastic, honest, and just genuinely seems happy to help! Thank you!

Sista Β· 27 March 2024

Agent replied Β· 4 April 2024

Hello Sista, Thank you so much for your glowing review and 5-star rating. We're thrilled to hear about your positive experience with Martin&Co Leeds City and particularly with Hafeez. We always strive for honesty and dedication in our service. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. Best wishes Elizabeth

4.6/5

The Trusted Agent
Tenant

Hafeez

Hafeez is very prompt in his response and is able to help solve our issues quickly. He is also very helpful and informative.

Darryl Β· 25 April 2024

Agent replied Β· 8 May 2024

Dear Darryl, Thank you for your kind words and the great review. We're thrilled to hear about your positive experience with Hafeez. Our team always strives to be responsive and informative. Your feedback is greatly appreciated, and we're glad we could assist you efficiently. Looking forward to serving you again in the future. Warm regards Elizabeth

5/5

The Trusted Agent
Tenant

Renting

I was very anxious about renting however Joshua was very professional and helped me through the process explaining how things worked every step of the way and for that I will be forever grateful to him.

Mandy Β· 22 June 2023

Agent replied Β· 7 July 2023

Dear Mandy, Thank you for your five-star review. We are delighted to hear you had a very positive experience with us and look forward to helping you throughout your tenancy. Best wishes Elizabeth

5/5

The Trusted Agent
Tenant

Perfect service especially from Jessica Brady

I’m renting a apartment in leeds city centre and Jessica Brady was very helpful and really nice person and professional with communication she made my experience very smooth and professional.

Mall Β· 16 November 2023

Agent replied Β· 21 November 2023

Thank you for your kind words Mall. We are pleased to hear that Jessica was so helpful and professional during your experience. As an estate agents, we are committed to delivering exceptional customer service.

5/5

The Trusted Agent
Tenant

Martin & Co great letting agents

We had a fantastic experience renting an apartment through Martin & Co in Holbeck, Leeds. Josh was particularly helpful recommending the property and fitting in viewings at short notice. The whole process was excellent and I couldn’t recommend them enough.

Justine Β· 3 January 2023

Agent replied Β· 3 January 2023

Hi Justine, many thanks for your kind words. It was an absolute pleasure to assist you in your search for a property. All the best!

5/5

The Trusted Agent
Tenant

quick response for maintenance issues

Had a carpet fitting in the property I'm renting that'd gone wrong, leaving quite a few maintenance issue to be addressed. Mr Hafeez from Martin & Co was quickly on the issue once involved, managed to call contractor out on a weekend before bank holiday, all was done and dusted within few hours resolving a number of very serious issues. I'm even more impressed he chose to help despite the issues being related to a property he doesn't look after in his portfolio.

Amr Β· 26 August 2023

Agent replied Β· 1 September 2023

Dear Amr, Thank you for your kind words, Amr! We take pride in our commitment to our customers and are delighted that Hafeez could assist you and resolve the issues in a timely manner. Martin & Co is dedicated to providing excellent service. Best wishes Elizabeth

5/5

The Trusted Agent
Tenant

Dammy was amazing

Dammy was amazing from start to end, made the process so much smoother and easier!

Sarah Β· 6 August 2024

Agent replied Β· 15 August 2024

Dear Sarah, Thank you so much for your kind words and for taking the time to leave us a 5-star review. We are thrilled to hear that Dammy made your experience smooth and easy. Our team is dedicated to providing exceptional service, and it’s wonderful to know that we’ve succeeded. Thank you for choosing us, and we look forward to assisting you in the future. Best wishes Elizabeth

4.8/5

The Trusted Agent
Tenant

Efficiency and proffessionalim

I would like to thank Ms Jessica Bradly for all her support during the process. She answered all my enquiries efficiently either face to face or by emails.

Naima Β· 17 November 2023

Agent replied Β· 21 November 2023

Thank you for your kind words, Naima. We appreciate your feedback and are delighted to hear that Jessica was able to help make your experience easy and efficient. We look forward to helping you again in the future.

5/5

The Trusted Agent
Tenant

Tenancy renewal

Haf made the renewal process smooth and helped to negotiate price with landlord

Intars Β· 3 September 2024

Agent replied Β· 4 September 2024

Dear Intars, Thank you for your wonderful review! We're thrilled to hear that Haf provided you with a smooth renewal process and was successful in negotiating your lease terms. It's our goal to deliver exceptional service, and your satisfaction is our top priority. We look forward to continuing to support your property needs in the future. Warm regards, Elizabeth

5/5

The Trusted Agent
Tenant

Great, open communication

From the moment I called to book a viewing, the agency has been great about facilitating my experience. My agent was a respectful professional who made sure to answer any questions I had, communicating any relevant information or deadlines accordingly. I feel like this experience could not have gone any smoother and it is all thanks to the professionals at Martin & Co.

Daniel Β· 29 July 2024

Agent replied Β· 15 August 2024

Hello Daniel, We're thrilled to hear about your positive experience with our team. Thank you for acknowledging our efforts in making your property viewing and communication seamless. Your feedback is invaluable and motivates us to maintain high standards of professionalism and respect. It was a pleasure assisting you and we're here for any future real estate needs you may have. Best wishes Elizabeth

5/5

The Trusted Agent
Tenant

Jovan is revelation and picture perfect agent

Wow wait until you meet Jovan, he is knowledgeable, funny, tall and great looking , he will show you the property, he will take care of the property and someone you can call and chat all day with, amazing service, he deserves 1000 stars !

Elizabeth Β· 8 April 2025

Agent replied Β· 13 April 2025

Dear Elizabeth, We are thrilled to hear about your wonderful experience with Jovan! Thank you for your glowing review and for recognising his commitment to exceptional service. Our team is always here to assist you, and we're so pleased you feel well taken care of. We look forward to being of service to you for years to come! Warm regards, Elizabeth

5/5

The Trusted Agent
Tenant

Professional and friendly

Sue and Jessica have been great throughout the entire process. The Martin & Co PropertyFile portal is convenient and useful and we have been kept informed throughout the process.

Hanna Β· 15 August 2023

Agent replied Β· 1 September 2023

Thank you for the kind words, Hanna. We are delighted to hear that you have had a positive experience with Sue and Jessica. We pride ourselves on offering an efficient and convenient service and are glad that the PropertyFile portal has been helpful. We look forward to assisting you further in the future.

5/5

The Trusted Agent
Tenant

Professional, friendly and responsive

After having previously dealt with poor letting agents, it was refreshing to have a letting agent who was responsive, friendly and who seemed to respect tenants as much as landlords. Thanks Haf, and thanks to the whole Martin and Co team.

Alex Β· 18 September 2024

5/5

The Trusted Agent
Tenant

Old timer renter

As anew renter I was very ably assisted by a knowledgeable and professional kind agent who stepped with me through the entire renting process with ease answering any questions and dealing with any issues I had.

Steven Β· 9 June 2025

Agent replied Β· 16 July 2025

Dear Steven, Thank you so much for your kind words and 5-star review. We're delighted to hear that you felt supported every step of the way and that your renting experience was seamless with our team. Should you have any further questions or need assistance in the future, we're always here to help. Welcome to your new home! Best wishes, Elizabeth

4.8/5

The Trusted Agent
Tenant

Efficient and fast

Customer service was very good. Keep it up :)

Tobin Β· 19 February 2026

Agent replied Β· 17 June 2026

Dear Tobin, Thank you for your kind words and positive feedback. We’re thrilled to hear you had a good experience with our customer service. Your support encourages us to maintain our high standards. If there's anything we can do to further enhance your experience, please let us know. Best regards, Elizabeth at Martin & Co Leeds City

4.9/5

The Trusted Agent
Tenant

Fantastic

Couldn’t ask for more. Really friendly people. Very efficient and help you every step of the way. Big shout out to Sue who has been wonderful and has a very warm energy. She makes you feel at home before you have even walked through your new door!

Courtney Β· 17 April 2024

5/5

The Trusted Agent
Tenant

Great service & follow up

I was searching for a rental property when I came across Dammy Alonge from Martin & Co Leeds City. His professional behavior, prompt replies, and diligent follow-up were outstanding. He is very caring and ensures I am confident in my decisions. I believe I will enjoy working with him until I settle into my new accommodation.

Ali Β· 20 July 2024

Agent replied Β· 23 July 2024

Dear Ali, Thank you so much for your kind words and stellar review. We are thrilled to hear about your positive experience with Dammy. Our team at Martin & Co Leeds City is committed to delivering exceptional service, and we're glad Dammy has exemplified that for you. We look forward to supporting you throughout your tenancy. Welcome to your new home. Best wishes Elizabeth

5/5

The Trusted Agent
Tenant

Great Experience

I have had a great experience with these guys. Especially Jessica who contacted me when needed with a friendly approach. Would recommend!

George Β· 12 September 2023

Agent replied Β· 13 September 2023

Thank you for your kind review, George. We are glad to know that you had a great experience with us, Jessica thanks you for this 5 star review. Our team strives to provide the best customer service, and we appreciate you taking the time to share your experience with us. We look forward to helping you again in the future.

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Questions from tenants about Martin & Co Leeds City

What do tenants say about Martin & Co Leeds City?

226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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