226 reviews from tenants, from every platform, shown as written. First names only.
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4.9/5
The Trusted Agent TenantHuge shout out to Dammy π
Dammy has been supportive throughout the process. He has always been prompt in addressing all the queries. Wishing him good luck. Thank you π
Selma Β· 6 August 2024
Agent replied Β· 15 August 2024
Dear Selma, Thank you so much for your kind words and the great rating. We're thrilled to hear about your positive experience with Dammy. Your satisfaction is our top priority, and we're delighted that Dammy was able to assist you efficiently. Wishing you all the best on your new journey, and we're here whenever you need us. Warm regards, Elizabeth
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5/5
The Trusted Agent TenantSue is the best!
Weβve rented with Martin & Co for a few years and Sue has been the constant shining light for it. Canβt rate her highly enough. The 5 stars are for her and her alone!
Jamie Β· 7 January 2024
Agent replied Β· 14 January 2024
Dear Jamie, Thank you for your kind words, it is great to hear that Sue has provided such a great service to you over the years. We are proud to have her as part of the team and appreciate your recognition for her hard work. Best wishes Elizabeth
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5/5
The Trusted Agent TenantApartment Letting in Leeds
I used Martin&Co for several apartment viewings and their letting agent Josh who was brilliant from start to finish. Always on time and have accurate information, the lettings process and costs were given to me in advance and completed smoothly. Thanks Josh & team.
Bradley Β· 16 March 2023
Agent replied Β· 17 March 2023
Thank you so much for your review Bradley. We hope you are very happy in your new home!
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5/5
The Trusted Agent TenantProperty Inspection
Sue came over to do our routine inspection last week and was fantastic, she took away any concerns or issues we may have had and promised to get back to us asap and answered any questions we had, thanks Sue!
Holly Β· 29 June 2023
Agent replied Β· 7 July 2023
Dear Holly, Thank you for taking the time to leave us a review. It's good to hear we are giving a good service. Sue is very dedicated to helping people and sorting out any issues as quickly as possible. Thank you again. Best wishes Elizabeth
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5/5
The Trusted Agent TenantExcellent and Amazing Property Manager
We have an issue with the window and Sue has handled the issue amazingly. She kept us updated of the progress and arranged us someone to fix it promptly.
Jonathan Β· 12 March 2024
Agent replied Β· 21 March 2024
Dear Jonathan, Thank you for your kind words and five-star review. We're so pleased to hear about your positive experience with Sue. Our team is dedicated to prompt and efficient service, and it's wonderful that this was reflected in handling your window issue. We look forward to assisting you further in the future. Warm regards, Elizabeth
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5/5
The Trusted Agent TenantAgent Review
Martin & Co have been amazing through the whole process from moving into our flat to now, particularly Sue. If we have had any questions or issue itβs been no problem and easy to resolve. Highly recommend!
Sarah Β· 15 June 2023
Agent replied Β· 7 July 2023
Dear Sarah, Thank you for your five-star review. It's always a pleasure to see positive comments regarding our service. Thank you also for the recommendation. Best wishes Elizabeth
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5/5
The Trusted Agent TenantSuperb
Hi, we are grateful for martin&co leeds city, especially Hafeez (Haf) who has been fantastic, honest, and just genuinely seems happy to help! Thank you!
Sista Β· 27 March 2024
Agent replied Β· 4 April 2024
Hello Sista, Thank you so much for your glowing review and 5-star rating. We're thrilled to hear about your positive experience with Martin&Co Leeds City and particularly with Hafeez. We always strive for honesty and dedication in our service. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. Best wishes Elizabeth
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4.6/5
The Trusted Agent TenantHafeez
Hafeez is very prompt in his response and is able to help solve our issues quickly. He is also very helpful and informative.
Darryl Β· 25 April 2024
Agent replied Β· 8 May 2024
Dear Darryl, Thank you for your kind words and the great review. We're thrilled to hear about your positive experience with Hafeez. Our team always strives to be responsive and informative. Your feedback is greatly appreciated, and we're glad we could assist you efficiently. Looking forward to serving you again in the future. Warm regards Elizabeth
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5/5
The Trusted Agent TenantRenting
I was very anxious about renting however Joshua was very professional and helped me through the process explaining how things worked every step of the way and for that I will be forever grateful to him.
Mandy Β· 22 June 2023
Agent replied Β· 7 July 2023
Dear Mandy, Thank you for your five-star review. We are delighted to hear you had a very positive experience with us and look forward to helping you throughout your tenancy. Best wishes Elizabeth
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5/5
The Trusted Agent TenantPerfect service especially from Jessica Brady
Iβm renting a apartment in leeds city centre and Jessica Brady was very helpful and really nice person and professional with communication she made my experience very smooth and professional.
Mall Β· 16 November 2023
Agent replied Β· 21 November 2023
Thank you for your kind words Mall. We are pleased to hear that Jessica was so helpful and professional during your experience. As an estate agents, we are committed to delivering exceptional customer service.
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5/5
The Trusted Agent TenantMartin & Co great letting agents
We had a fantastic experience renting an apartment through Martin & Co in Holbeck, Leeds. Josh was particularly helpful recommending the property and fitting in viewings at short notice. The whole process was excellent and I couldnβt recommend them enough.
Justine Β· 3 January 2023
Agent replied Β· 3 January 2023
Hi Justine, many thanks for your kind words. It was an absolute pleasure to assist you in your search for a property. All the best!
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5/5
The Trusted Agent Tenantquick response for maintenance issues
Had a carpet fitting in the property I'm renting that'd gone wrong, leaving quite a few maintenance issue to be addressed. Mr Hafeez from Martin & Co was quickly on the issue once involved, managed to call contractor out on a weekend before bank holiday, all was done and dusted within few hours resolving a number of very serious issues.
I'm even more impressed he chose to help despite the issues being related to a property he doesn't look after in his portfolio.
Amr Β· 26 August 2023
Agent replied Β· 1 September 2023
Dear Amr, Thank you for your kind words, Amr! We take pride in our commitment to our customers and are delighted that Hafeez could assist you and resolve the issues in a timely manner. Martin & Co is dedicated to providing excellent service. Best wishes Elizabeth
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5/5
The Trusted Agent TenantDammy was amazing
Dammy was amazing from start to end, made the process so much smoother and easier!
Sarah Β· 6 August 2024
Agent replied Β· 15 August 2024
Dear Sarah, Thank you so much for your kind words and for taking the time to leave us a 5-star review. We are thrilled to hear that Dammy made your experience smooth and easy. Our team is dedicated to providing exceptional service, and itβs wonderful to know that weβve succeeded. Thank you for choosing us, and we look forward to assisting you in the future. Best wishes Elizabeth
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4.8/5
The Trusted Agent TenantEfficiency and proffessionalim
I would like to thank Ms Jessica Bradly for all her support during the process. She answered all my enquiries efficiently either face to face or by emails.
Naima Β· 17 November 2023
Agent replied Β· 21 November 2023
Thank you for your kind words, Naima. We appreciate your feedback and are delighted to hear that Jessica was able to help make your experience easy and efficient. We look forward to helping you again in the future.
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5/5
The Trusted Agent TenantTenancy renewal
Haf made the renewal process smooth and helped to negotiate price with landlord
Intars Β· 3 September 2024
Agent replied Β· 4 September 2024
Dear Intars, Thank you for your wonderful review! We're thrilled to hear that Haf provided you with a smooth renewal process and was successful in negotiating your lease terms. It's our goal to deliver exceptional service, and your satisfaction is our top priority. We look forward to continuing to support your property needs in the future. Warm regards, Elizabeth
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5/5
The Trusted Agent TenantGreat, open communication
From the moment I called to book a viewing, the agency has been great about facilitating my experience. My agent was a respectful professional who made sure to answer any questions I had, communicating any relevant information or deadlines accordingly. I feel like this experience could not have gone any smoother and it is all thanks to the professionals at Martin & Co.
Daniel Β· 29 July 2024
Agent replied Β· 15 August 2024
Hello Daniel, We're thrilled to hear about your positive experience with our team. Thank you for acknowledging our efforts in making your property viewing and communication seamless. Your feedback is invaluable and motivates us to maintain high standards of professionalism and respect. It was a pleasure assisting you and we're here for any future real estate needs you may have. Best wishes Elizabeth
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5/5
The Trusted Agent TenantJovan is revelation and picture perfect agent
Wow wait until you meet Jovan, he is knowledgeable, funny, tall and great looking , he will show you the property, he will take care of the property and someone you can call and chat all day with, amazing service, he deserves 1000 stars !
Elizabeth Β· 8 April 2025
Agent replied Β· 13 April 2025
Dear Elizabeth, We are thrilled to hear about your wonderful experience with Jovan! Thank you for your glowing review and for recognising his commitment to exceptional service. Our team is always here to assist you, and we're so pleased you feel well taken care of. We look forward to being of service to you for years to come! Warm regards, Elizabeth
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5/5
The Trusted Agent TenantProfessional and friendly
Sue and Jessica have been great throughout the entire process. The Martin & Co PropertyFile portal is convenient and useful and we have been kept informed throughout the process.
Hanna Β· 15 August 2023
Agent replied Β· 1 September 2023
Thank you for the kind words, Hanna. We are delighted to hear that you have had a positive experience with Sue and Jessica. We pride ourselves on offering an efficient and convenient service and are glad that the PropertyFile portal has been helpful. We look forward to assisting you further in the future.
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5/5
The Trusted Agent TenantProfessional, friendly and responsive
After having previously dealt with poor letting agents, it was refreshing to have a letting agent who was responsive, friendly and who seemed to respect tenants as much as landlords. Thanks Haf, and thanks to the whole Martin and Co team.
Alex Β· 18 September 2024
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5/5
The Trusted Agent TenantOld timer renter
As anew renter I was very ably assisted by a knowledgeable and professional kind agent who stepped with me through the entire renting process with ease answering any questions and dealing with any issues I had.
Steven Β· 9 June 2025
Agent replied Β· 16 July 2025
Dear Steven, Thank you so much for your kind words and 5-star review. We're delighted to hear that you felt supported every step of the way and that your renting experience was seamless with our team. Should you have any further questions or need assistance in the future, we're always here to help. Welcome to your new home! Best wishes, Elizabeth
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4.8/5
The Trusted Agent TenantEfficient and fast
Customer service was very good. Keep it up :)
Tobin Β· 19 February 2026
Agent replied Β· 17 June 2026
Dear Tobin, Thank you for your kind words and positive feedback. Weβre thrilled to hear you had a good experience with our customer service. Your support encourages us to maintain our high standards. If there's anything we can do to further enhance your experience, please let us know. Best regards, Elizabeth at Martin & Co Leeds City
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4.9/5
The Trusted Agent TenantFantastic
Couldnβt ask for more. Really friendly people. Very efficient and help you every step of the way. Big shout out to Sue who has been wonderful and has a very warm energy. She makes you feel at home before you have even walked through your new door!
Courtney Β· 17 April 2024
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5/5
The Trusted Agent TenantGreat service & follow up
I was searching for a rental property when I came across Dammy Alonge from Martin & Co Leeds City. His professional behavior, prompt replies, and diligent follow-up were outstanding. He is very caring and ensures I am confident in my decisions. I believe I will enjoy working with him until I settle into my new accommodation.
Ali Β· 20 July 2024
Agent replied Β· 23 July 2024
Dear Ali, Thank you so much for your kind words and stellar review. We are thrilled to hear about your positive experience with Dammy. Our team at Martin & Co Leeds City is committed to delivering exceptional service, and we're glad Dammy has exemplified that for you. We look forward to supporting you throughout your tenancy. Welcome to your new home. Best wishes Elizabeth
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5/5
The Trusted Agent TenantGreat Experience
I have had a great experience with these guys. Especially Jessica who contacted me when needed with a friendly approach. Would recommend!
George Β· 12 September 2023
Agent replied Β· 13 September 2023
Thank you for your kind review, George. We are glad to know that you had a great experience with us, Jessica thanks you for this 5 star review. Our team strives to provide the best customer service, and we appreciate you taking the time to share your experience with us. We look forward to helping you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.