Trusted Agent profile · Leeds · West Yorkshire

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Martin & Co Leeds City reviews from tenants

4.9

★★★★★

226 reviews from tenants · all 862 reviews

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ

226 reviews of Martin & Co's Leeds office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

226 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Agent

Sue was an absolute pleasure to speak with today, I had spent most of my day speaking to agents and sue was by far the most pleasant and professional one that I spoke to, sue thank you for your help today you are an asset to your team.

Darren · 8 November 2023

Agent replied · 15 November 2023

Thank you for your kind words, Darren. We are delighted that Sue was able to help and make your experience a positive one. We value our clients and work hard to ensure your interactions with us are pleasant and professional.

5/5

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Tenant

Second to none service and a great result

I met Holly while viewing a property I wanted to rent. Holly always greeted with a smile and had a professional attitude throughout. After I had viewed the property, I decided I wanted to go through with an application. Holly was constantly in touch through the whole process updating me every step of the way. I am very heavily pregnancy and Holly would go that extra mile, by replying to my E-mails after office hours. It was my first time renting, Holly would be very comprehensive in explaining what stages I would need to go through to secure the property. Holly is an asset to Martin & Co and I would recommend this company based on the experience I had with Holly.

Shakeela · 18 February 2016

Agent replied · 23 February 2016

Thank you for your kind comments Shakeela, Holly is indeed an asset to us, I will pass on your regards.

5/5

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Tenant

OUTSTANDING

Lauren is just great, Always trying to accommodate my request, professional, punctual, and easy to work with. Michaels service and support has always been outstanding throughout the letting process for me. He was able to quickly capture my requirements in terms of location and layout of the flat I was looking for and was equally quick in submitting for my consideration a few good options. He has always offered a friendly, professional and unbiased view of each place without pushing me into making a decision. Once the tenancy was agreed Michael was still there to provide friendly advice or to help me out with any other issues I might have had due to my long periods out of the country. I could also count on Michael’s thorough knowledge of the Leeds property market when I was choosing a flat to buy in Leeds even though the flat was not sold through his agency: he even came out with me to visit a few of them. In one word: OUTSTANDING! Antonio

Antonio · 9 February 2016

Agent replied · 11 February 2016

Antonio you are a great tenant and you will become a great landlord. It has always been a pleasure working for and with you.

5/5

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Tenant

A seven star review

Rebecca Simmons was very helpful had all information required and answered all my questions overall a pleasant experience Mr Aniel Bream

Daniel · 17 February 2025

Agent replied · 20 February 2025

Dear Mr. Bream, Thank you for taking the time to share your positive experience. We're thrilled to hear that Rebecca was able to assist you effectively and make your experience a pleasant one. We always strive to provide the highest level of service, and your feedback is greatly appreciated. If you have any other questions or needs, please don't hesitate to reach out. Kind regards Elizabeth

5/5

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Tenant

Thank you HAF

Haf has been very polite and professional in handling our queries and assisting us as and when needed. Thank you HAF for helping us in our renewal of contract seamlessly and ensuring your availability all the time.

Vikas · 10 June 2024

Agent replied · 23 June 2024

Dear Vikas, Thank you for your glowing review. It's gratifying to hear that Haf's professionalism and dedication made your contract renewal smooth. We're always here to support you and appreciate your recognition. Looking forward to serving you in the future! Best wishes, Elizabeth

5/5

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Tenant

Perfect Estate Agents

Nikki and Sue from Martin and Co were extraordinary and so helpful with this being our first big move to Leeds. They constantly made sure we understood the process start to finish and made us feel so welcome in our new flat. Nikki has an amazing personality and truly made what should be a stressful experience into a great time. Thank you again.

Melissa · 19 September 2024

5/5

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Tenant

Apartment rent

Great big thanks to Rebecca for helping to resolve our application.

Emon · 15 June 2025

Agent replied · 22 June 2025

Hello Emon, We're thrilled to hear about your positive experience with Rebecca. Our team is dedicated to providing exceptional service, and it's wonderful to know she helped make your application process a smooth one. Thank you for taking the time to leave a review. We're here for any further assistance you may need. Best wishes, Elizabeth

5/5

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Tenant

Best agent ever- Scott Sharp

Definitely would give five stars for Martin&Co and best agent Scott. Everything was smooth and efficient. Happily moving to the new apartment with the help of Scott. Good corporation and communication. Highly recommended.

Jane · 8 August 2024

Agent replied · 15 August 2024

Dear Jane, Thank you so much for your glowing review. We are thrilled to hear about your positive experience with Martin & Co and that Scott was able to assist you seamlessly in your move. It's always our goal to provide excellent service and communication. We wish you much happiness in your new apartment and look forward to assisting you in the future. Your recommendation means the world to us all. Thank you. Best wishes Elizabeth

5/5

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Tenant

Thank you Sue

Our experience dealing with Sue has been amazing. She has made the move in process really seamless for us and has gone above and beyond to make the flat move in ready for the date we required. Thank you for all the help Sue it is really appreciated. From Tom and Emma

Emma · 13 June 2023

Agent replied · 7 July 2023

Dear Tom and Emma, We really appreciate the time taken to post your review on View Agent, Google and Trustpilot. That's amazing. Thank you. You two deserve the 5 stars. Best wishes Elizabeth

5/5

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Tenant

Haf

Haf was a great agent, really direct communication and easy to work with. He sorted a maintenance issue that we have been struggling to sort with others for quite some time. He immediately found a solution and was very friendly and effective. Thank you so much.

Anna · 14 October 2023

Agent replied · 19 October 2023

We are delighted to hear that Haf was able to help with the maintenance issue you experienced. We are so pleased that he was able to provide a solution to the problem and helped you with friendly and effective service. Thanks for taking the time to review us.

5/5

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Tenant

Renewal feedback

I have been patiently waiting for a tenancy renewal but wasn't sure how long it was going to take. I contacted Martin Co and Haf answered. I knew of him through word of mouth on how good he is at getting things done. I asked for a renewal as my property manager wasn't available at the time and he managed to get it all done within the hour or me ringing whereas previously I had waited a month. So from my single experience with Haf I can understand why people said he's good to have. Cheers Haf

George · 12 July 2024

Agent replied · 23 July 2024

Hello George, Thank you for your wonderful review and for highlighting Haf's exceptional service. We're thrilled to hear that he was able to expedite your tenancy renewal efficiently. Our team is committed to responsive and effective communication, ensuring our clients' needs are met promptly. We look forward to continuing to provide you with the highest level of service. Best regards, Elizabeth

5/5

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Tenant

Great Service from Joshua

We had a great experience with Martin & Co. Joshua managed to fit us in for a viewing on the day we inquired and was very helpful throughout the process! We loved the flat and Joshua made the application process very manageable and provided all the support we needed.

George · 24 June 2023

Agent replied · 7 July 2023

Dear George, Thank you for sharing your experience with us. We are pleased we were helpful and you found the application process very manageable. We look forward to nurturing this good relationship throughout your tenancy. Best wishes Elizabeth

5/5

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Tenant

Hafeez Saeed

Hi all I would like to leave a review on my experience with Martin and co Leeds. Hafeez Saeed has only been in charge of my case for less than 12 months and the knowledge and help he has offered is second to none. He has gone above and beyond of what I initially expected and for this I am truly grateful. What a excellent company this is all the staff are brilliant and I will recommend these to anyone. Yours sincerely Richard Sidaway

Richard · 25 June 2024

Agent replied · 23 July 2024

Dear Richard, We're thrilled to hear about your outstanding experience with Hafeez and our team. Your glowing feedback is greatly appreciated. Thank you for trusting Martin & Co Leeds, and we look forward to assisting you in the future. Warm regards, Elizabeth and the Martin & Co Leeds Team.

5/5

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Tenant

Excellent Service from Start to Finish!

I had a fantastic experience with Martin & Co, the agents were incredibly helpful, professional, and responsive throughout the entire process. They made everything smooth and stress-free, keeping me updated and answering all my questions promptly. I really appreciate their dedication and attention to detail. Highly recommended for anyone looking for a reliable and friendly letting or estate agent!

Ankita · 11 April 2025

Agent replied · 13 April 2025

Dear Ankita, Thank you immensely for your glowing review! We're thrilled to hear about your positive experience with Martin & Co. Our team is dedicated to offering seamless and stress-free property journeys, and your satisfaction is our top priority. Recommendations like yours inspire us. We look forward to assisting you again in the future! Warm regards, The Martin & Co Team

5/5

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Tenant

New tenant

Reece and Haf were extremely helpful with viewing the property and signing to rent, they’ve been professional and answered all our questions even the ones we thought were silly, brilliant and very happy with the service they both provided and continue to provide

Kadie · 16 October 2023

Agent replied · 19 October 2023

Thank you for your kind words, Kadie. We are delighted that you are pleased with the service from Reece and Haf. We hope you have a pleasant stay at the property.

5/5

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Tenant

A big Thankyou to Scott and Denny for making my tenancy happen !

Both Scott and Demmy have been professional and supportive of the tenancy process for my new flat , without them I’m sure I would have come unstuck , they have supported me every step of the way in a clear , professional manner - Thankyou so much , I’m much appreciative of your help and guidance , you definitely should be employees of the month and get a bonus for being super helpful and pro active

Beth · 1 August 2024

Agent replied · 15 August 2024

Dear Beth, Thank you for your wonderful feedback. It's a joy to hear that Scott and Demmy made your tenancy process smooth and reassured. We're thrilled to have supported you and will pass on your kind words to our team. Welcome to your new flat, and we look forward to continuing to serve you! Warm regards, Elizabeth

5/5

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Tenant

Thank you the dream team

I would like to thank Jessica Brady for helping me to find a flat. She is very helpful and excellent to work with. Also, I appreciate Talana Nieuwstad's effort in arranging me to settle down in the new home. Well done!

Yiu · 9 November 2023

Agent replied · 15 November 2023

Thank you for your kind review Yiu. We are glad to hear that the service provided by Jessica and Talana was helpful and excellent. We appreciate your positive feedback and look forward to helping you in the future.

4.8/5

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Tenant

They were simply great!

I had an amazing experience with Martin & Co. during my letting process. Their exceptional service made everything incredibly easy and stress-free. Josh was not only knowledgeable about the process but also incredibly friendly and approachable. He swiftly addressed all my queries and ensured a smooth experience.

Mahgoub · 25 May 2023

Agent replied · 7 July 2023

Dear Mahgoud, Thank you for sharing your experience with us. We are pleased we were helpful, friendly and approachable. It's lovely to receive such positive reviews. Best wishes Elizabeth

5/5

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Tenant

Thank you!

Jessica Brady has been my agent from when I did a viewing. She is really helpful and excellent in assisting me to the end. I also appreciate Talana Nieuwstad‘s excellent assistance so I can move in the new place Smoothly.

Diona · 16 November 2023

Agent replied · 5 December 2023

Thank you for your kind words and 5-star review. We are really pleased to hear that Jessica and Talana have been able to assist you in finding and moving into your new place. We believe that customer satisfaction is our utmost priority. We are grateful that you have taken the time to share your positive experience.

5/5

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Tenant

Hafeez Saeed Review

Haf has been a brilliant agent during the process of me moving in and living here. Very approachable and welcoming character, and always happy to give you ring if you were to have any questions. Definitely Recommend, cheers Haf! :)

George · 10 November 2023

Agent replied · 15 November 2023

Thank you for your kind words George. We appreciate your feedback and are so glad to hear that Haf was so helpful. We look forward to welcoming you as one of our tenants.

5/5

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Tenant

Haf Saeed

Haf Saeed is a great bloke. Has a great a brilliant sense of humour. He talks to you as an equal. He is a man I truly respect in the time I have known him. He is truly a professional.

Alan · 8 November 2023

Agent replied · 15 November 2023

Thank you for your kind words, Alan. Haf Saeed is indeed committed to ensuring all of our customers are treated with respect and professionalism. We'll pass on your positive review to him.

5/5

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Tenant

A great rental experience

We had an excellent rental experience with Martin & Co. Josh and Jessica were very helpful throughout the process & were always on hand to ensure we were able to move into our property on the date required. A great experience with Martin & Co.

George · 22 June 2023

Agent replied · 7 July 2023

Dear George, Thank you for sharing this positive review. It's great to hear how helpful our team have been, your comments are very much appreicated. Best wishes Elizabeth

5/5

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Tenant

Agent review

The agent that has been helping me find my new home has been amazing. Jessica has been so helpful and professional throughout the whole process I can thank her enough and can’t wait to move in to my own place and settle in.

Simon · 10 August 2023

Agent replied · 14 August 2023

Dear Simon, Thank you for your kind words. We are so pleased to hear that Jessica has provided an amazing service during your search for a new home. We are glad that you are excited to move into your new place and we look forward to hearing from you again soon. Best wishes Elizabeth

5/5

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Tenant

Thank you !!

Bailey has been great from the 1st day we spoke to her .. very professional and helpful .. always happy to go that extra mile in order to make the application process as smooth as possible. I have been quite stressed with the upheaval of moving etc .. bailey has always been quick to reassure me and put my mind at ease. Extremely happy with everything bailey has done :.)

Lauren · 15 December 2015

Agent replied · 9 March 2016

I'm so glad it was smooth for you, I really hope you and your family are happy in your new home!

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Questions from tenants about Martin & Co Leeds City

What do tenants say about Martin & Co Leeds City?

226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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