Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 4.6/5
The Trusted Agentmoved house
Sue at Martin and co has been amazing in helping me move I couldn't have done it without her
The team has been fantastic
Thank you all
Darren · 26 February 2025
Agent replied · 6 March 2025
Dear Darren Lister, We're delighted to hear about your positive experience with Sue and the rest of our team. It's our pleasure to support your moving journey, and we're grateful for your kind words and the four-star rating. Should you need any further assistance or advice, please don't hesitate to reach out. Thank you for choosing Martin & Co. Warm regards, Elizabeth
★★★★★ 5/5
GoogleHaving worked with Hafeez at Martin & Co. I would like to congratulate him on doing a very thorough and efficient job.
Not only did he source new furniture at a good price, he continually updated me during the process. Thank you Hafeez - I look forward to further assistance.
A · 5 February 2024
Agent replied · 2 October 2024
Thank you for your kind words Peter. We are glad that Hafeez was able to work with you efficiently and to your satisfaction. We will continue to strive to provide the best possible service and look forward to assisting you in the future. Best wishes Elizabeth
★★★★★ 5/5
GoogleKate Richardson provided exceptional service in managing the sale of a flat in leeds city centre for us, she knows the market inside out, understands the peculiarities of leasehold sales and made the process much less stressful than it usually is for a good value fee. Thank you
Rachel · 16 March 2024
Agent replied · 10 November 2023
We are delighted to hear that Kate provided you with exceptional service during the sale of your flat. We take pride in our ability to provide our clients with a comprehensive and stress-free service. We're glad we could help and thank you for your kind words.
★★★★★ 5/5
GoogleRebecca was fantastic throughout the whole process of applying for a property. She was always quick to respond, kept me updated at every step, and was incredibly friendly and approachable, even during the viewings. She made the experience smooth and stress-free. Highly recommend!
Marwan · 13 August 2025
★★★★★ 5/5
The Trusted AgentTennant Review
The staff at Martin and co have been extremely helpful and professional. As a first time renter I was very nervous and a little frightened, however I had no need to be the staff especially Hafeez (who has helped me move in and sort out any issues) have been amazing thank you to all involved. Mandy (Leeds)
Mandy · 28 July 2023
Agent replied · 1 August 2023
Dear Mandy, thank you for your kind review. We are delighted to hear that our team were able to provide you with such a professional and helpful service during your first rental experience. We are committed to ensuring our clients have the best experience and will do our best to resolve any issues. Haf passes on his thanks for your feedback. Best wishes Elizabeth
★★★★★ 5/5
GoogleI had a fantastic experience working with Tabz. From start to finish, Tabz was prompt, and incredibly helpful. Tabz showed me the apartment, answering all my questions thoroughly and making sure I felt comfortable with every detail. …
Kobomoje · 8 October 2025
★★★★★ 5/5
The Trusted AgentLeeds Martin & Co
Best agent I’ve dealt with in my time renting properties. Sue has been nothing less than absolutely perfect in responsiveness and helping with all of my enquiries and problems. Besides her being really friendly and quick to reply, she gets things done! Thank you Sue!
Martin · 26 April 2024
Agent replied · 8 May 2024
Dear Martin, We are thrilled to hear about your positive experience with Sue and truly appreciate your kind words. Providing outstanding service is at the heart of what we do, and your feedback is a testament to our commitment. We look forward to continuing to support all of your property needs. Thank you for choosing us. Warm regards Elizabeth
★★★★★ 5/5
GoogleReece was extremely helpful with finding a flat, making sure to show me everything that was available. He went above and beyond to make sure I found the right flat for me and was available consistently to answer any queries I had. 10/10 service would highly recommend.
Shereen · 16 March 2024
Agent replied · 22 December 2023
Thank you for your kind words Shereen. We are so pleased that Reece was able to help you find the perfect flat for you. We are glad you appreciated his knowledge and dedication to finding you the right one. We appreciate your recommendation and thank you for your business.
★★★★★ 4.6/5
The Trusted AgentKitchen issues
Sue handled the issue with the oven socket and burner connection exceptionally well. She quickly arranged for an electrician, which ensured everything was resolved without delays. I’m grateful for her prompt support and professionalism.
Chika · 28 October 2024
Agent replied · 29 October 2024
Dear Chika, Thank you for your kind review! We're thrilled to hear that Sue's swift action met your expectations and resolved the issue promptly. Our team is committed to providing exceptional service and support. We appreciate your recognition of Sue's professionalism and are here for any future needs you may have. Best wishes Elizabeth
★★★★★ 5/5
GoogleAs a landlord I had given my apartment to Nadz who was very professional and managed the process end to end when renting out my property. Nadz made me feel that I could trust my property with them as I had issues with my last estate agent
Rusal · 13 March 2024
Agent replied · 8 March 2024
Dear Rusal, Thank you for your glowing review! We're thrilled to hear about your positive experience with Nadz and the trust you've placed in us. Our team is dedicated to providing seamless service and we're delighted to have met your … More
★★★★★ 5/5
GoogleSue Wilson has been an absolute gem and without doubt the best agent I have worked with over many years.
I am much more relaxed leaving her to deal with my apartment in Leeds, now that …
Russell · 8 October 2025
★★★★★ 5/5
GoogleI had a fantastic experience renting my new home through Martin & Co, thanks to Tabassum. She made the whole process seamless and straightforward, handling everything with care and professionalism. Tabassum’s expertise and dedication made a …
Muhammad · 8 October 2025
★★★★★ 5/5
The Trusted AgentTrusted colleagues
Sue and the team at Leeds office have been managing my properties for several years. They are exceptional. Sue is consistently professional, knowledgeable, and responsive: a valued and trusted colleague in my business.
Wendy · 31 October 2024
Agent replied · 7 November 2024
Dear Wendy, Thank you for your glowing review. It's a pleasure to manage your properties and have such a positive partnership. We're thrilled that Sue and our Leeds team have consistently met your expectations. Your trust in us is greatly valued. Warm regards Elizabeth
★★★★★ 5/5
GoogleSuch a nice viewing, with a really helpful estate agent. Rebecca was very informative and well managed, answered all questions and was really funny too. A very pleasant experience :)
Oliver · 10 December 2025
★★★★★ 5/5
GoogleJust wanted to say a big thanks to Haf who was my property manager during my tenancy. He was absolutely fantastic and any time I had an issue, he dealt with it straight away. Genuinely lovely guy with a real interest in people! Would 100% recommend him as your property manager! Thanks Haf! 😊 …
Laura · 13 March 2025
★★★★★ 5/5
The Trusted AgentProfessional, Proactive & Polite
During a water leak I had recently Sue was a great help in getting the situation resolved in a timely manner and always being ready at a moment's notice to answer my call and make sure everything was moving forward towards a resolution. Very happy with the help and assistance I have been provided :)
Johnathan · 3 August 2023
Agent replied · 14 August 2023
Dear Johnathan, We are delighted that you were satisfied with the help provided by Sue during your water leak. We strive to ensure that all our customers have a positive experience with us and it is great to hear that we met your expectations. Many thanks. Best wishes Elizabeth
★★★★★ 5/5
GoogleMartin & Co Leeds were very professional and knowledgeable. I recently sold a flat with them and I’m extremely happy with the whole process. Nadeem Khan kept me informed at every step and was very helpful recommending a solicitor. I highly recommend Martin & Co!
Sabrina · 13 March 2024
Agent replied · 6 February 2024
Dear Sabrina, Thank you for your kind words and recommendation. We pride ourselves in providing a professional and knowledgeable service to all of our clients. It's lovely to see you were extremely happy with Nadeem's service throughout the sale process. Thank you again. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentSue Wilson - portfolio manager
Sue Wilson has been my portfolio manager for over 2 years for a flat in Leeds. She has always been very helpful and extremely responsive whenever I have ever had a questions about the flat or needed help with anything! Very knowledge and deals with issues in a prompt manner.
Prasant · 23 November 2023
Agent replied · 5 December 2023
Thank you for your positive review of Sue Wilson. We strive to ensure that all our clients are looked after and all their needs are met. We are pleased to hear that Sue has been providing you with excellent customer service.
★★★★★ 5/5
The Trusted AgentRebecca Simmons
Rebecca is a gem, knowledgeable and so so lovely. She made this by far the smoothest experience I've ever had viewing a flat
Kaitlyn · 3 March 2025
Agent replied · 6 March 2025
Dear Kaitlyn, Thank you so much for your glowing review! We're thrilled to hear about your smooth experience with Rebecca. She indeed is a treasured member of our team, and we're proud of her commitment to providing knowledgeable and friendly service. Looking forward to assisting you further! Warm regards, Elizabeth
★★★★★ 5/5
GoogleI would like to thank Haf, you really have turned our experience around!!
Fantastic communication and just genuinely seems happy to help!
Kimberley · 13 March 2025
Agent replied · 29 March 2024
Dear Kimberley, Thank you so much for your radiant review. We are pleased to hear that Haf could enhance your experience with us. Your acknowledgement of his dedication and communication reaffirms our committment to exceptional service. We are always here to help with a smile. Warm regards Elizabeth
★★★★★ 5/5
TrustpilotPositive experience
My rental property was managed by the Leeds branch of Martin & Co for many years. Sue has mostly been my point of contact and I can honestly say that I have been so grateful to have her wonderful and knowledgeable help throughout all these years. Thank you Sue for making my whole experience a positive one.
Wendy · 11 May 2023
Agent replied · 19 July 2023
Thank you for sharing your positive experience, Wendy! We are so glad that Sue is helping you make the most of your rental property. We value customer feedback and are pleased to hear your kind words. Thank you for trusting Martin & Co!
★★★★★ 5/5
TrustpilotProfessional, friendly and exceptional value for money.
It has honestly been an an absolute pleasure working with Kate Richardson and Helen Hamilton-Lane at the Leeds city centre branch of Martin & Co. From the outset, where other agents couldn't even make the appointment to come out to do a valuation without issues, Kate arrived well prepared, knowledgeable and the perfect balance of professional yet friendly.
Getting my property up for sale was handled quickly and thoroughly and I was exceedingly happy with how it was presented both visually and in words. I had contact with Helen throughout all the viewings, and I knew that she would be as friendly, professional and diligent with my potential purchasers as she was with myself. I have never felt so comfortable having someone else have keys to my home!
After a busy week of viewings I was happy to accept an offer that resulted in completion within 10 weeks. Helen kept me calm and informed throughout.
I have bought and sold properties before, and have never had such an excellent experience of estate agents which is why I am more than happy to write this review and have already recommended Martin & Co. to friends and family.
Alex · 26 October 2018
Agent replied
Alex thank you for your kinds words and the time you took out of your day to write this review it is greatly appreciated. We hope the service you received will give you confidence in choosing Martin and Co again in the future.
★★★★★ 5/5
GoogleI had a great experience with Martin & Co. Ellie was absolutely lovely and very helpful right from the day of the viewing. She made the whole process as smooth as possible, always quick to respond. Very friendly and professional attitude. Would definitely recommend, thank you Ellie!
Harriet · 5 June 2025
★★★★★ 5/5
GoogleThe agent who viewed the property after my son and and I thoroughly cleaned the flat at blue hill lane in Leeds just before leaving a 5 year tenancy has told me today 11 Sept that the flat was very clean when he viewed after we left.
My son had been an exemplary tenant. Paid his rent no problem for the full five years. He was a model tenant!
Now they want £85 for a 'light clean' out of the deposit. (A LIGHT CLEAN 😂). The flat needs full decoration before someone moves in. ( in my opinion ). Although I have been informed that the new tenant will decorate it for them. (Bonus for the landlord).
Rather than thanking my son for being a good tenant of 5 years. NO NOTHING LIKE THAT! It's Money on their mind. Shame on them. Was it worth £85. Arbitration will no doubt view our evidence and not allow this poor choice to try and squeeze a little more money from my son.
That's why the rental sector needs that regulation because some humans do not know how to behave. I don't rate the way that you have finished the tenancy. It is an insult. You had an opportunity to say thanks for his tenancy and wish him well. You didn't. You'd rather try get £85 for a light clean. What is a light clean? A huff and rub with a shirt sleeve? When we already cleaned the flat through. 🙄
Update: It seems that this may be the landlord at work and not Martin and Co. And I will contact Martin and Co to ask for support for the case of Arbitration at the DPS.
UPDATE: 18/10/2024
The DBS awarded my son all his deposit monies back plus interest. Martin and Co DID support my son in saying the flat was clean. I have upgraded the stars rating to 5. As they handled my dissatisfaction and supported the truth. To the former landlord, shame on you. You greedy ****! To others when leaving a property. Clean up, take photos and video. 😀
Mark · 19 October 2024
Agent replied · 25 September 2024
Dear Mark, I am very sorry you were upset by the way your son's tenancy ended. We arrange for an independent clerk to attend the property once a tenant has vacated and they report on the overall condition in comparison to the day of the tenants move in. Sometimes they report a clean is required. This does not mean the tenant did not look after the property or pay their rent on time. I do understand why you may feel we did not appreciate the value of your son's exemplary conduct during his tenancy. It is always a great pleasure to have a good tenant and we try to work with everyone to make them comfortable in their new home. Please ask your son to submit his evidence to the deposit protection scheme for consideration. We do wish him well and all the very best for the future. Best wishes Elizabeth
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