Trusted Agent profile · Leeds · West Yorkshire
Verified
★★★★★
862 reviews across 5 platforms
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ
Part of Martin & Co, see every office.
Martin & Co's office in Leeds, West Yorkshire, at 24-28 Bridge End, is rated 4.6 out of 5 across 862 reviews on five platforms, including 369 Google reviews rated 4.4.
369
Reviews on Google
This office
17
Reviews on Facebook
This office
3
Reviews on Yell
This office
327
Reviews on The Trusted Agent
This office
146
Reviews on Trustpilot
This office
Send Martin & Co Leeds City a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.Read all 9 from sellers
I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ...Read all 13 from buyers
With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ...Read all 58 from landlords
I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ...Read all 226 from tenants
Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleOur move 7 hours across the country (due to a new job opportunity) was made significantly easier thanks to Sue at Martin & Co. She flexibly worked around our circumstances to help us move into a really lovely flat in the perfect location. …
5/5
GoogleI have built up a great relationship with Sue Wilson over the years and she is a huge asset to me and Martin & Co. Nothing is too much trouble for her and I know I can leave things in her hands and the job gets done. Thank you again Sue
5/5
The Trusted AgentGreat communication & service
Thanks to HAF who handled all of our issues very quickly with no need of chasing. Whenever I logged an issue, almost all the time, the next day the maintenance was booked. Whenever we had a different problem, Haf was there to solve it. Above expectations, honestly.
Dear Okan, We're elated to hear about your positive experience with HAF and our team's swift response to your needs. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. Thank you for your trust and wonderful review. Warm regards, Elizabeth
5/5
The Trusted AgentHafeez Saeed
Haf... he's been an absolute legend in getting things sorted when things go wrong! He's prompt, straight talking and knows what he's about. We've been in our rented property for some time and seen agents come and go. I do hope Haf is around for some time to come. Thank you Haf. And keep up the good work.
Thank you for your kind words, Stuart! We are thrilled to hear that Haf has been such an asset to your experience. His dedication to our customers is truly commendable. We look forward to continuing to provide you with the best service.
5/5
GoogleI was thoroughly impressed by the dedication and professionalism of the staff at Martin Co letting agency. From the moment I walked in, I felt genuinely cared for and valued as a potential tenant. Jessica, in particular, went above and …
Thank you for your kind words Kyrian. We are delighted to hear that you had a positive experience with Martin & Co and that Jessica and Reece were able to provide you with excellent service. We will make sure to share your kind words with them both. We are glad that we could help you find your perfect place to live. Thank you again.
5/5
GoogleI recently had the pleasure of working with Sue Wilson from Martin and Co in my search for the perfect property. From the very beginning, Sue was incredibly attentive and dedicated to understanding my needs and preferences. She went above …
Dear Rohitkumar, Many thanks for your 5 star review. As well as being very customer focused Sue is an excellent administrator so your comments on documentation handling are much appreciated. Attention to detail is very important in our … More
5/5
The Trusted AgentSue is very good at what she does and I couldn’t recommend her more!
Sue has always been on the ball with any enquiry and always kept me updated throughout the process. I couldn’t recommend her more. 5 stars all around. Landlord JP
Dear Jitesh, Thank you for your glowing review. We're thrilled to hear about your positive experience with Sue. She's indeed a star for staying proactive and communicative. Your recommendation is greatly appreciated. We look forward to continually providing you with five-star service. Best wishes Elizabeth
5/5
GoogleA full year renting a property with Martin & Co and cannot think of a single fault. After moving to Leeds from Norfolk, everything was made simple and easy to understand. Sue has always been on hand, responsive and helpful with any query or issue that I had. Very happy 👍🏼👍🏼 …
Dear Kevin, It's a plesure to have you as our tenant and we are pleased you have settled into your new surroundings. We hope you continue to explore and enjoy Leeds. Should you need further assistance with regards to your tenancy Sue will be happy to help. Best wishes Elizabeth
5/5
GoogleOur experience dealing with Sue has been amazing. She has made the move in process really seamless for us and has gone above and beyond to make the flat move in ready for the date we required. Thank you for all the help Sue it is really appreciated. From Emma and Tom
Dear Emma and Tom, we hope your stay in your new home is also amazing. Sue says it was a pleasure for her to help and get to know you. Many thanks for your review. It is really appreciated. Take care. Best wishes Elizabeth
5/5
GoogleThank you very much for helping us find our perfect flat! We feel like at home allready! It was such a pleasure having Jessica around us! She did a great job and helped us with all the paperwork! I will always recommend this place to all my family and friends! Thank you!
Dear Martyna, It is so lovely and exciting to hear you have found your perfect new home. It is great to share your feedback with Jessica and we thank you for your recommendation. Enjoy your stay and if you require further assistance please just give us a call. Take care. Best wishes Elizabeth
5/5
GoogleTalana, thank you so much for your quick response on our apartment management queries. Your office really delivers an excellent service and reassures landlords like us. Thank you Hiren
Dear Hiren, We are thrilled to receive your glowing review. Your acknowledgement means the world to us. It is our plesure to be responsive and provide top-notch service to our valued landlords. Don't hesitate to reach out for further assistance. Warm regards Elizabeth, Talana, Sue, Haf, Kate, Scott and Reece.
5/5
GoogleRenting with Martin & Co has been an amazing and peaceful experience for me. My property manager, Sue Wilson, is very knowledgeable, professional and transparent. The team in Leeds is very approachable, and the properties they manage are in …
Dear Taina, thank you for your extremely positive review. Its wonderful to hear our team have been amazing, especially Sue. Your message will be passed on and our team contratulated on their excellent service. We are always here to help and thank you again for your much very appreciated review. Take care. Best wishes Elizabeth
5/5
GoogleI would like to express my deep appreciation to Kate and Nadeem who played a vital role in my purchase. Without Kate's help, I probably wouldn't even have a place to live right now. Thank you so much for mediating the communication between me and the seller and for responding to my emails promptly every time.
We're delighted that you were happy with the service provided by Kate and Nadeem, and thank you for your kind words. We always strive to provide an excellent service and it's great to hear that you have had a positive experience. Thank you for choosing us as your estate agent.
5/5
GoogleVery professional service. Would definitely recommend. Sue is a pleasure to work with, very professional, approachable and is always looking out for the best interests of her clients.
Dear Chris, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that Sue exceeded your expectations, and we are proud to have her on our team. Your recommendation means the world to us. Thank you. Best wishes Elizabeth
5/5
GoogleFriendly & professional experience from start to finish. Scott was my first contact who i understand was also new. He was knowledgeable, professional but overall very accommodating and went that extra mile. The lady that handed the keys …
Dear Jenny, Thank you for your glowing review. We are thrilled to hear about your positive experience with Scott and our team. Your recommenbdation means a great deal to us and we are delighted we could assist you from start to finish. Best wishes Elizabeth
5/5
TrustpilotHighly recommend Martin&Co
I'm really pleased with my new rented property with Martin&Co! Me and my partner been looking for a specific flat and Leeds area for over a year and a half. The rental market around Leeds is very difficult at the moment but thanks to Jessica and Hafeez we have finally found the right place to live! We really appreciate your effort!
We're delighted to hear that you have found your perfect new home with us. We understand how difficult the rental market can be and we pride ourselves on our excellent customer service. Jessica and Hafeez, will be thrilled to hear that you are happy with their service. We are very glad to be able to help you and your partner find your ideal home
5/5
GoogleI want to commend the team at Martin &co., indeed your service was top notch. From my calling to indicate in the house I had interest in to the finalisation of the process, you guys really made its seamless. Thank you to Rebecca Simmons for the high professionalism all through the process. I will surely recommend this agency for anytime
5/5
GoogleI was very fortunate to have been helped with finding a flat by Rebecca, who was friendly, kind and reasonable, even when negotiating through her with the landlord. This did not degrade her very professional attitude, which meant I could …
5/5
The Trusted AgentMartin & Co manager
This is for Sue at the Leeds office. Nothing is too much trouble.
Dear Sarah, Thank you for your five-star review and the commendation for Sue. We're thrilled to hear about your positive experience at our Leeds office. Delivering exceptional service is our top priority, and we're glad Sue exemplified this. We look forward to assisting you with any future property needs. Warm regards, Elizabeth
5/5
The Trusted Agent5* for Tabassum
Myself and my partner found a flat we loved, perfect location/price etc. I called the office and spoke with Tabassum, she was amazing and super fast. Managed to secure a viewing later that day and sent all the paper work across later that evening. We had a few issues with our application (on our end) She was very professional and clear with everything we needed to do to get this fixed. Thank you for all your help you’ve made this move in experience seamless and stress-free
Dear Chelsea, Thank you for your glowing review. We're thrilled to hear about your positive experience with Tabassum, who exemplifies our commitment to prompt and professional service. It's our pleasure to have made your move seamless and stress-free. Welcome to your new home! Best wishes Elizabeth
5/5
GoogleI've just bought my first property through martin & co and Nadeem and Kate couldn't have been more helpful and kind. As a first time buyer the process has been very new to me but they have not only been incredibly efficient and …
Thank you for your kind words and high recommendation. We understand being a first time buyer can be quite daunting and it's great Nadeem and Kate were helpful and kind as well as being able to give sound advice. We hope you enjoy your … More
5/5
GoogleSue has been exceptional in assisting me with queries. She responds promptly to emails and ensure that actions her commitments. Thank you and well done Sue!
Dear Dhevan, Thank you for your kind words and appreciation of Sue's commitment to delivery a great service. It's great to receive such appreciation with a 5 star review. Best wishes Elizabeth
5/5
The Trusted AgentReview
I am a week away from moving into my first flat alone. Right from the beginning of the process Reece has been friendly, helpful and professional and has really gone above and beyond to make the process smooth. Any concern or queries I had were answered swiftly and successfully. I would 100% recommend Martin and Co.
Thank you for your kind words, Misha. We are so glad that Reece could help make the process smooth and that you are happy with the outcome. We value your feedback and hope you have a pleasant move into your new flat.
4.6/5
The Trusted Agentmoved house
Sue at Martin and co has been amazing in helping me move I couldn't have done it without her The team has been fantastic Thank you all
Dear Darren Lister, We're delighted to hear about your positive experience with Sue and the rest of our team. It's our pleasure to support your moving journey, and we're grateful for your kind words and the four-star rating. Should you need any further assistance or advice, please don't hesitate to reach out. Thank you for choosing Martin & Co. Warm regards, Elizabeth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from sellers, rated 4.8 out of 5 on average. For example, Marie wrote: "Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above."
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Caitlin wrote: "I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ..."
58 reviews from landlords, rated 5.0 out of 5 on average. For example, Mark wrote: "With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ..."
226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."
Send Martin & Co Leeds City a message.
