Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentLeeds Cite Centre Martin n Co
Best letting agent Ive used in my years as a tenant! This can namely be attributed to the lovely Sue thats been my property agent since moving into my latest flat. Since my move in, she’s been nothing less than perfect. Extremely friendly and pro active. All my enquiries were answered and assisted in a really really short time frame. Thanks for everything Sue!
Martin · 30 April 2024
Agent replied · 8 May 2024
Dear Martin, Thank you so much for your glowing review and five-star rating! We are thrilled to hear about your positive experience with Sue and our team. It's our top priority to be responsive and provide exceptional service. We look forward to continuing to assist you with any future needs. Your feedback is greatly appreciated. Best wishes Elizabeth
★★★★★ 5/5
GoogleRebecca assisted us at very short notice to find a lovely apartment to rent near the city centre. Her knowledge and professionalism shone through and she made the whole process smooth and worry free. Excellent office to deal with, highly recommended! Thanks Rebecca.
Sean · 30 January 2026
★★★★★ 5/5
GoogleSue the saviour! When I had an issue with my property between tenants, Sue came to the rescue and saved the day. Sue is approachable, friendly and always prompt to respond, at all times of the day. Thank you Sue for helping me keep the faith with Martin and Co. Keep up the great work you do, a star asset in the business!
Gareth · 16 July 2025
★★★★★ 5/5
The Trusted AgentFantastic and Informative!
Throughout the letting process Ellie was approachable, knowledgeable and unbelievably helpful - making each step of the process easy to understand and complete. As a first time renter i I would definitely recommend Ellie and Martin & Co leeds.
Deanna · 12 April 2025
Agent replied · 17 April 2025
Dear Deanna, Thank you immensely for your wonderful review. We are thrilled to hear about your positive experience with Ellie and our team. Our focus is on making the letting process straightforward and stress-free, especially for first-time renters. Your recommendation means the world to us, and we're here for any future needs you might have. Welcome to the Martin & Co Leeds family. Best wishes Elizabeth
★★★★★ 5/5
TrustpilotMartin & Co: The best agent in Leeds
Martin & Co look after my full property portfolio and I can honestly say they have been amazing since the start! Sue in particular has always made sure I am looked after and informed. They have helped me through a lot of processes I struggled with looking after the properties by myself. They have increased all of my rents as well as making sure the properties are always looked after while rented. Many Thanks as always Richard G.
Richard · 17 March 2023
Agent replied · 19 July 2023
Dear Richard, it is so good to hear from people who are happy with our service. Sue is a very dedicated employee and likes to go that extra mile to help her clients. Thank you for taking the time to send this review. It is really appreciated. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentImpressive Response!
I was granted viewings at two properties within 30 minutes of my initial inquiry to the City centre office ! Many thanks to Rebecca who has fantastic customer service skills and is a huge asset to the rental team
Darryl · 7 April 2025
Agent replied · 13 April 2025
Dear Darryl, We're thrilled to hear about your swift and positive viewing experience! Thank you for highlighting Rebecca's excellent service; we're proud to have her on our team. Your feedback is immensely appreciated, and we look forward to assisting you further on your property journey. Warm regards, Elizabeth
★★★★★ 4.6/5
The Trusted AgentExcellent
Martin & Co, have always been helpful, happy to talk to you, I have always been kept informed, especially by Sue who handles our let's.
Steve · 10 September 2025
Agent replied · 18 September 2025
Dear Steve, Thank you for your wonderful feedback and for giving us a 4.6-star rating. We're delighted to hear about your positive experience with our team, especially Sue. We take pride in our communication and service, and it's great to know that you feel well-informed and taken care of. We look forward to continuing our relationship. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentMove in review
Hafeez is really a great person who has the interest of Martin and co at heart.
He was able to make believe that I didn't make the wrong choice selecting Martin and co.
He explained every detailed information needed even before asking and creates a friendly environment.
I am so happy having Martin and co as my property agent
Monsurat · 8 June 2024
Agent replied · 23 June 2024
Dear Monsurat, Thank you for your glowing review! We're thrilled to hear about your positive experience with Hafeez and proud to have him on our team. His dedication to providing detailed information and a friendly environment exemplifies our commitment to service at Martin and Co. We're grateful for your trust in us and look forward to continuing to serve as your property agent. Best wishes Elizabeth
★★★★★ 5/5
GoogleI had a fantastic experience with Ellie and Rebecca while looking for a property to rent. They were very kind, helpful, and always quick to respond to my questions. They made the whole process smooth and stress-free. I’m really grateful for their support and would happily recommend them to anyone searching for a new home.
Rama · 11 September 2025
★★★★★ 5/5
GoogleTabs has been wonderful from the outset, communication was spot on and effortless from start to finish. It’s my first time renting so naturally had many questions but Tabs answered them all which added confidence. No complaints at all and would recommend Martin & Co to anyone. Thanks Tabs!!!
Dave · 19 October 2024
Agent replied · 26 September 2024
Dear Dave, thank you for your great review. Tabs is our new recruit and it is lovely to see that her customer service is wonderful and her communication spot on. Tabs is a great asset to our team and I am very pleased she was able to … More
★★★★★ 4.9/5
The Trusted AgentThe best agent ever
Haf is really good at what he does. When I moved into my apartment I noticed some bits of stuff that not good anymore. I contacted him and he came over to check them out. He told me to leave it with him. It didn't take long he reached out and got everything sorted. I was really glad he did as promised. Haf you are the best agent ever.
Muriel · 21 September 2023
Agent replied · 4 October 2023
Thank you so much for your kind words about Haf, Muriel! We are so pleased he was able to attend to your issue promptly and get everything sorted out - we take pride in providing excellent service to our clients.
★★★★★ 5/5
GoogleI have been letting my property out with Martin and Co for many years now and solely using Sue as my contact and she’s been a pleasure to work with, with her honesty and pro active approach to managing my apartment to the point I trust her …
George · 8 October 2024
Agent replied · 25 September 2024
Dear George, thank you for your 5 star review. Sue is committed to delivery excellent customer service and it is wonderful when this is appreciated and confirmed by such a lovely review. May we continue to work together for many years to come. Best wishes Elizabeth
★★★★★ 5/5
GoogleAmazing company to work with, the staffs here treats you very well and make it very comfortable to work with especially Haf, he always takes his time to reply to my messages wether he is at work or at home. Haf was able to take some time …
Rose · 8 October 2024
Agent replied · 25 September 2024
Dear Rose, thank you for your kind review. It's good to know our team are comfortable to work with as great customer care is very important to us. We hope you enjoy your new home. Take care. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentAttentive and caring agent
I appreciate the agents of Martin & Co Leeds City.
Agent Sue was professional to introduce the property in the viewing. With her attentive and caring, I know how to express my feelings about the property so that I can have a good communication with landlord.
It is an excellent experience to rent my next home through Martin & Co Leeds City!
Vivian · 25 January 2024
Agent replied · 29 January 2024
Dear Vivian, Thank you so much for your kind words. We're thrilled to hear about your excellent experience with Sue and the team. We pride ourselves on professional and caring service, and we're delighted we could assist you in finding your next home. Looking forward to supporting you in any future property needs! Warm regards, The Martin & Co Leeds City Team
★★★★★ 5/5
GoogleSue Wilson was so helpful during the entire process. She always accommodated my needs and ensured the whole process was seamless. You can tell she genuinely cares about each client she works with. Thanks a lot Sue!
Harry · 13 March 2025
Agent replied · 25 September 2024
Dear Harry, it was great to receive your 5 star review - thank you. It is important to us that we give good customer service and it's fabulous when we receive such a complimentary review. Again, thank you. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentRebecca is helpful and professional
I'm glad that Rebecca is on time. She carefully listens to my preferences and jots notes, though I have lots of requirements she was kind enough to offer me help on finding the right apartment for me. Thanks :)
Kalina · 14 February 2025
Agent replied · 20 February 2025
Dear Kalina, Thank you for your wonderful review and 5-star rating! We're thrilled to hear that Rebecca's punctuality and attentiveness have made your apartment search a positive experience. Your satisfaction is our top priority, and we look forward to helping you find the perfect place to call home. Thank you for choosing us for your new home needs. Warm regards, Elizabeth
★★★★★ 4.9/5
The Trusted AgentHelpful staff, Informative and friendly
Scott and Sue have been a big help in getting me set up in my new home, they provided any information that I required in regards to the application and documentation checks. They have also been on hand to fix any issues with the flat and have helped me make the place my own.
Westley · 26 June 2024
Agent replied · 23 July 2024
Dear Westley, Thank you for your kind review. We're thrilled to hear that Scott and Sue were so helpful during your move-in process. We strive to provide excellent service and support, and it's gratifying to know we've helped make your new place feel like home. Looking forward to continuing our great relationship. Warm regards, Elizabeth
★★★★★ 5/5
GoogleMartin & Co have been amazing. I had very specific criteria for an apartment I wanted in Leeds and a tight timeline. They managed to find the place and helped everything go through very smoothly and efficiently. The sales agent, Ryan, was …
Sean · 15 December 2025
★★★★★ 5/5
The Trusted AgentGreat service
I am very happy with the service. Rebecca was friendly and polite and answered all of my questions thoroughly. The application process was quick and straightforward. I couldn’t recommend Martin & Co more highly!
Henry · 10 April 2025
Agent replied · 13 April 2025
Dear Henry, Thank you for your 5 star review. We're thrilled to hear about your positive experience with Rebecca and the smooth application process. Your recommendation is greatly appreciated, and we look forward to assisting you with any future property needs. Warm regards, The Martin & Co Team
★★★★★ 4/5
GoogleHafiz has been really prompt in fixing the issues of my flat. My property manager was on AL when I was handed the flat. The flat was handed to me in below standard level but Hafiz kindly managed to solve few urgent issues promptly to make …
Nasiba · 8 October 2024
Agent replied · 25 September 2024
Dear Nasiba, I am sorry your apartment was not up to standard when you moved in, but pleased Haf was able to help and resolve some urgent issues. I hope things have now settled and you enjoy your time in your new home. Thank you for your review. Best wishes Elizabeth
★★★★★ 5/5
The Trusted AgentBest Agent
Haf has been an amazing and fantastic estate agent to us. He sorts out any issue as fast as he can. A good negotiator with our landlord. He is very friendly and always makes sure we are happy with what was offered. He is a good listener and proactive. Well done Haf. Continue to be extraordinary.
Muriel · 18 April 2024
Agent replied · 24 April 2024
Dear Muriel, Thank you so much for your 5-star review and kind words. We're thrilled to hear about your positive experience with Haf. His commitment to excellence is a shining example of our dedication to our clients. We look forward to continuing to provide you with extraordinary service. Warmest regards Elizabeth
★★★★★ 5/5
GoogleI have to agree with Amy who did the last review although I don’t know her. Sue at Martin and Co definitely goes above and beyond. I often get things wrong (my age) even asking the same thing twice but Sue always patiently explains and …
Lydia · 8 October 2024
Agent replied · 1 November 2023
Dear Lydia, thank you for your lovely review. We are very pleased Sue and our team have been helpful. It's our pleasure to have your business. Take care and again, thank you. Best wishes Elizabeth
★★★★★ 5/5
TrustpilotOur first home
We had a pleasant experience of using this company, and we personally want to thank Nadeem for ensuring that he kept us updated and was in regular contact to ensure we were aware of the process in purchasing our first home! The vendor wasn't the quickest of responders, but Nadeem built a good relationship with them to ensure that he moved the sale of the property forward in time for completion!
Georgia · 15 April 2023
Agent replied · 4 October 2026
Thank you for your kind words Georgia and Maisie! We are pleased to hear that you had a pleasant experience working with us. Nadeem is very dedicated and it is fantastic to hear he was in regular contact and built a good relationship with our vendor. We appreciate you taking the time to leave your review.
★★★★★ 5/5
TrustpilotOur first home
We had a pleasant experience of using this company, and we personally want to thank Nadeem for ensuring that he kept us updated and was in regular contact to ensure we were aware of the process in purchasing our first home! The vendor wasn't the quickest of responders, but Nadeem built a good relationship with them to ensure that he moved the sale of the property forward in time for completion!
Georgia · 15 April 2023
Agent replied · 19 July 2023
Thank you for your kind words Georgia and Maisie! We are pleased to hear that you had a pleasant experience working with us. Nadeem is very dedicated and it is fantastic to hear he was in regular contact and built a good relationship with our vendor. We appreciate you taking the time to leave your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
