Trusted Agent profile · Leeds · West Yorkshire
Verified
★★★★★
865 reviews across 5 platforms
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ
Part of Martin & Co, see every office.
Martin & Co's office in Leeds, West Yorkshire, at 24-28 Bridge End, is rated 4.6 out of 5 across 865 reviews on five platforms, including 370 Google reviews rated 4.4.
370
Reviews on Google
This office
17
Reviews on Facebook
This office
3
Reviews on Yell
This office
329
Reviews on The Trusted Agent
This office
146
Reviews on Trustpilot
This office
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
The Trusted AgentThe Perfect move.......
I would say from the outset Bailey was very professional and friendly made the process very easy to understand every step of the way, even when I was having a wobble waiting for the references to come through. Thank you for being patient and reassuring with me......
Thank you Vince, it was a pleasure to help you move into your new home.
5/5
The Trusted AgentExcellent agents
Been a tenant through Martin and Co for over 5 years. The team in Leeds have always been excellent. Very down to earth and easy to go to! Special shout to Haf for helping me with the moving out processes and getting everything wrapped up quickly. Thanks all!
Dear Daniel, We're thrilled to have been able to assist you over the past 5 years and appreciate your kind words. Thank you for recognizing Haf's efforts; we're proud to have such dedicated team members. Wishing you all the best! Warm regards, Elizabeth
5/5
GoogleKate was an absolute pleasure to work with on the sale of my apartment. The standard and frequency of communication was nothing short of excellent, any challenges that came up Kate was all over them and found very quick resolutions with solicitors/buyer. Martin&Co will be my first recommendation for any future sales, I was really impressed with how the sale was handled.
5/5
The Trusted AgentVery good letting agency
Claire, Michael and the team at Martin & Co are very friendly and professional and they're working hard on our student property. We've had a few jobs to complete in a short space of time and they've been diligent, calm and helpful. I would recommend them.
Thank you so much Natalie, it is a beautiful property and you are wonderful landlords.
5/5
The Trusted AgentExcellent communication
As a first time renter, Martin and Co have gone above and beyond to ensure my move went as smoothly as possible. Haf especially, has been incredibly helpful and patient with me as I learned how to navigate setting up all my bills! He's also incredibly reliable with maintenance issues, and always ensures that the issue is resolved as quickly as possible.
We are delighted that you have had such a positive experience as a first time renter. We appreciate your kind words for Haf, and we are glad that we have been able to help you navigate setting up your bills and maintaining the property. Thank you for your kind review.
5/5
GoogleMy first rodeo in rentals and working with M&Co has gone relatively smoothly. Obviously there's always going to be little hiccups, but in the grand scheme of things they have been brilliant! Especially Sue who I message whenever I have any problems, she's very on the ball, approachable and lovely to deal with. I would highly recommend M&Co to anyone.
4/5
GoogleRented a studio flat for over a year in Leeds. Overall, the service we received was excellent. We were left to enjoy our flat and the letting agents were easily reached. The only issue we had was getting repairs done in a timely fashion. …
Dear Oscar, thank you for your review. We are very pleased our overall service was excellent. Please accept our apology for any maintenance repair delays, sometimes these are beyond our control. We are pleased an amicable solution was reached. All the best for the future. Thank you again.
5/5
The Trusted AgentProfessional Service
A very professional, helpful and efficient service - Beth was very helpful in getting everything sorted for us.
Dear Rhys, Thank you for your kind words. We're so pleased you found our service to be professional, helpful and efficient. Beth has seen your feedback and says thank you. We hope you enjoy your time in your new home. Best wishes Elizabeth
5/5
TrustpilotExcellent work by Hafeez Saeed
I was under the impression that i needed a new hot water cylinder in my rental property, but luckily Hafeez Saeed at Martin & Co, did some digging and discovered that i had one installed in July 2021 and saved me £1400!! Thank you Hafeeez!
5/5
TrustpilotIt has been only 2 months for me…
It has been only 2 months for me dealing with M&C. So far, Lauren has been very cooperative, professional and helpful. I didn't face any problem regarding my rental. All the team members I have met were very kind, reachable and helpful. Thanks
Hi Yara. Very happy to hear your experience with us was a positive one. Thank you for taking the time to leave your feedback. Best, Martin & Co
1/5
GoogleI want to share my exit experience with Martin and co. My tenancy agreement came to an end so by mistake I paid my full month rent of 625 in advance. I have called their office two times and they said the concerned …
Dear Karan, I am very sorry you are not happy with our service. You have not specified what has caused your upset as I would like to address this and help. I can see there was an appointment to meet a team member of Martin & Co today and … More
5/5
The Trusted AgentProfessional from start to completition
I've just sold my house through Martin & Co and I can truly say it's a fantastic service. I had two main points of contact throughout my sale, Kate and Marcus. Both were always happy to help and always went the extra mile for me with any queries that I raised and kept in contact with me constantly all the way through to competition. Thank you so much for all your efforts. It's been a pleasure.
5/5
The Trusted AgentProfessional...
Helen has been very professional in her dealings and communication with me. Cannot fault her one bit. Speedy, concise, helpful everything a customer would need thus far! Her colleague who took my proofs in her absence was equally as helpful and polite... Nice people to deal with. As a car salesman i know that staff like these ensure positive recommendation which is the best form of advertising... Keep up the good work guys! A+ or 5 stars.
5/5
GoogleFriendly, quick and good service, honest and great advice. Know their stuff and would definitely recommend. Did a good job putting my flat on the market, really pleased with the photos and had lots of viewings and accepted an offer within a month of going on the market despite the tricky market at the moment
We are delighted to hear that you have had such a positive experience with us. We always strive to provide the best service possible and it is great to hear that you were able to sell your flat within a month. Thank you for your kind words.
4.9/5
The Trusted AgentGreat service
Haf has been very helpful and guided me throughout, great service from Haf & the team
Dear Anderson, Thank you for the kind words about Haf and the team. We strive to ensure our customers have a pleasant experience and are glad to see we have achieved that. It's always our pleasure to help. Best wishes Elizabeth
5/5
The Trusted AgentAmazing service
Amazing service form Martin & Co - Sue in particular has been amazing 🤩
Thank you for your kind words Ashley. We are pleased that Sue was able to provide you with such a great experience. We appreciate your taking the time to review us.
5/5
The Trusted AgentSeemless experiance
My personal experiance with Martin and Co has been a very pelsent one. I had Sue as our personal contact and she was always on hand to assist us. Her communication throughout made what can be a strenuous relationship, a simple and happy one. Many thanks to Sue and the team as a whole.
5/5
The Trusted AgentDammy’s great help
He’s been so calm and patient through the whole process and was really responsive and helpful. Helped when I forgot my key and drove me all the way to the property without complaining.
Dear Eyitayo, Thank you for your kind review! We're delighted to hear about your positive experience. It's our pleasure to provide calm, patient, and responsive service, and we're always here to help - keys or not! Your satisfaction is our top priority. We look forward to assisting you in the future. Best wishes, Elizabeth
5/5
GoogleI was impressed by the staff at Martin & Co Leeds City Lettings & Estate Agents. I was moving from a different country and they helped me easily understand the rules and regulations very easily. From viewing the property, going through the …
Thank you Ben for your 5 star review. It can be daunting moving to a new country and we are pleased Jessica and Talana were helpful and made you feel comfortable. Thank you for your high recommendation. We hope you thoroughly enjoy England and especially Leeds. We look forward to helping you in the future.
4/5
The Trusted AgentVery professional
Meshach is very professional. He kept me informed from the start of the referencing to moving into the property. I admire his honesty, which is difficult to find in people these days. I certainly will be recommending Martin & Co in the future.
Thank you for your honest words and it was a pleasure doing buesiness with you.
5/5
The Trusted AgentBrilliant
A big thank you to Lauren for all her help with my property. She was really helpful and explained everything to me. Bailey was extremely professional and made my move to Leeds really easy. A huge thank you to Bailey for all of her help. She really went out of her way to deliver a fantastic move and she was very helpful too. :) Felt very comfortable and glad I chose Martin&Co as my estate agent.
5/5
TrustpilotEfficiency understanding seriousness…
Efficiency understanding seriousness professional polite and ability and know what they are doing. Sue is a professional worker looking after my properties professionally
Sue is definitely dedicated and professional in helping all our landlords. It is important to her that she is kept up to date with all the changes in legislation so she can inform and guide as necessary. Thank you for your kind words. Sue was really pleased to see your comments.
5/5
The Trusted AgentExcellent and professional estate agents
We bought a property and are currently letting it out through Martin and Co. Every dealing we have had with Martin and Co has been straightforward, professional and stress-free. Lauren is very knowledgeable, friendly, reassuring and gets things done well - the property is definitely in good hands. She is able to balance the landlord's and tenant's interests in a remarkable and fair manner and is a great asset to the Martin and Co team.
5/5
GoogleTHank you Sue! Absolute star!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.Read all 9 from sellers
I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ...Read all 13 from buyers
With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ...Read all 58 from landlords
I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ...Read all 228 from tenants
Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.
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9 reviews from sellers, rated 4.8 out of 5 on average. For example, Marie wrote: "Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above."
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Caitlin wrote: "I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ..."
58 reviews from landlords, rated 5.0 out of 5 on average. For example, Mark wrote: "With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ..."
228 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."
