Lets Live Leeds reviews

★★★★★ 5/5

Google

Aamira made it really easy to get a house perfect for us and was helpful at every stage of the process.

Drew · 4 October 2024

★★★★★ 5/5

Google

Charlotte was really helpful

Ruqqayat · 23 March 2026

★★★★★ 5/5

Google

We have rented with Let’s Live Leeds for 3 years and have never had an issue. All maintenance issues have been easy to submit and sorted quickly and efficiently. We have regular contact with Rebecca Johnson who sorts all maintenance issues for us and provides all details and information needed.

Mary · 6 April 2026

★★★★★ 1/5

Google

By far the worst and biggest money grabbing agency I have ever used - definitely not even worth the one star. I've had an extremely disappointing and frustrating experience with Let's Live Leeds, dealing with various attempts to address issues of horrendous mould due to poor construction, where the agency failed to take any meaningful action at all and instead advising me there was nothing that could be done about this. Upon vacating the property, I was slapped with a cleaning fee, despite leaving the room in a far better state than I found it. The agency conveniently ignored the mould and structural issues, choosing instead to tell me there was nothing that could be done and focusing on extracting hundreds of pounds from me. Bethany Bowers' dismissive and unhelpful responses only added insult to injury. Her refusal to apologise or even at all acknowledge the agency's failings and her insistence on enforcing unjust fees has left me feeling completely betrayed as a tenant. Especially with the awful issues I've had with my health and asthma, where several doctors have told me this was worse due to the mould I was living in. The mould would even cover my belongings, clothes and shoes, and I was still told there was nothing that could be done?! Not even a single apology regarding this matter. This agency is one to avoid at all costs - their lack of regard for tenant well-being and their blatant disregard for accountability is a disgrace.

Ellie · 10 March 2024

★★★★★ 5/5

Google

Exceptional service! Joe was absolutely brilliant. Prompt reply and assistance, he was extremely helpful. Thanks very much Joe

Jenna · 29 October 2024

★★★★★ 5/5

Google

Lucy and Olivia were very helpful and kind in finding out me a house in the Leeds. I appreciate their time and effort.

Rohith · 28 July 2024

★★★★★ 5/5

Google

Just Concluded my tenancy in one of their properties and I’m pleased to say my experience was great. …

Ebinum · 13 March 2026

★★★★★ 5/5

Google

Charlotte W was so helpful and responsive when I had a query as a tenant. Thanks Charlotte!

Rebecca · 29 October 2024

★★★★★ 5/5

Google

A friend of mine was trying to find a room without much success and a looming deadline of a new job. She found one through Lets Live Leeds but by the time she came to view it the room had gone. They quickly suggested another room, and this was agreed immediately. There was a real need to rush this, so I spoke to Nicky Garrity this morning and explained the situation. She said she would look into it as soon as possible and to call her back after lunch. Within 1 hour she had sorted it out and emailed my friend the confirmation that all checks and paperwork was in order and the room was hers. I cannot speak highly enough of this level of service, and in particular of Nicky. Simply outstanding!

Sean · 2 November 2022

★★★★★ 5/5

Google

Thanks to Olivia for sorting out all my viewings , she was super nice and professional. Would recommend talking to her if you are looking for accommodation in Leeds. Helped me find the perfect properties.

Arash · 18 November 2023

★★★★★ 5/5

Google

Amy has been so helpful, we are so happy that we rented via letsliveleeds! Great company.

Natasha · 29 October 2024

★★★★★ 5/5

Google

I went on my first scheduled viewing with LetsLiveLeeds today and I didn’t like the place that I viewed however, Lucie suggested one place and she told me that she has a viewing on that property too. So I gladly went and loved the place! Even though I didn’t have an appointment for that property, Lucie was kind enough to squeeze me in! I’d say I had a good experience with LetsLiveLeeds customer service, very accommodating and helpful! Thank you again Lucie!

Mharian · 3 October 2022

★★★★★ 5/5

Google

I viewed a property with Lucy A. and would like to reiterate our thanks for showing me round the property, and fielding all of my many questions with a cheerful professional demeanour (it makes a big difference from the recent properties we have viewed!) Since the viewing we have gone on to apply for the property, and so far so good! Lets Live Leeds, have been understanding, efficeint and reliable throughout. Again, thanks to Lucy A. for showing me around the property and further thanks to Nicky G., who has assisted with our application and is keeping us updated throughout.

Samuel · 3 October 2022

★★★★★ 5/5

Google

Olivia Tattersall has been extremely helpful and friendly throughout the application and reference process, excited about moving in!

Tim · 25 September 2024

★★★★★ 5/5

Google

Rebecca Johnson was very fast and efficient. I reported my blinds repair on Sunday and they were fixed by Tuesday. Brilliant

Martin · 26 July 2024

★★★★★ 5/5

Google

I’ve been renting from Lets Live Leeds for over a year now. The application process is dead easy and pretty quick, I didn’t get any hassle considering most agencies will have you running around looking for paperwork and stuff. Recently reported my first maintenance issue with the kitchen tap, I spoke to Aamira who literally got someone out in less than 24h. Also during lockdown they were very considerate on people’s situations and they checked in with all tenants regularly. It’s the best agency I’ve ever used in LeedsPositiveQuality

May · 28 August 2022

★★★★★ 5/5

Google

Rebecca Johnson at Let’s Live Leed is so helpful. Always quick to respond to my emails and get matters sorted when required. Such a great person on the team

Nadia · 23 February 2024

★★★★★ 5/5

Google

Charlotte Watson was outstanding in ensuring a smooth and seamless process during my end of tenancy move.

Ibrahim · 25 September 2024

★★★★★ 5/5

Google

I moved in with the agency a year ago & they’ve been very supportive since the day. Special shout out to Aamira and Rebecca. Both of these extraordinary ladies have been excellent support for everything. If there were any maintenance issues at the property or any changes with Wifi, or other, they’ve helped going an extra mile. very satisfied with the agency services and the property. Highly recommended. :)

Shanya · 6 August 2023

★★★★★ 5/5

Google

I moved out of my LLL shared house just over 2 months ago after just over 1.5 years with them in this let. I moved to them after an awful experience with another agency. The application process was extremely smooth and accommodating my needs of when I needed to move. The way they show you around the possible lets is also great as the place I actual chose wasn't on my initial list of places I was looking at but they showed me this one due to things i liked about other rentals. he end of my contract where I was looking to leave my room early and they got someone into my room and refunded the rent I wasn't using due to this. In that process they were extremely accommodating to my extremely busy work schedule arranging viewings (and check ups on the house during tenancy) around any meetings etc. I had. Any issues I had during my stay were sorted amazingly quickly (big thanks to Aamira on this), even an issue with another tenant (who was renting the same property but with a different agency - coincidentally after they had moved on the landlord just used LLL - IMO they were much more professional than the other agency by a country mile!). Also a big thanks to Lorraine and Lucy for any other help given to me during the moving out process. And also to Paul the landlord who was also great in sorting any issues. If I were to rent with an agency in Leeds again LLL would be my first choice by a country mile!

James · 30 July 2022

★★★★★ 5/5

Google

I've been renting with Lets Live Leeds for over 2 years now, I have had nothing but a positive experience everything it is really easy, especially getting started. They are very professional. If there's an issue or something breaks the maintenance man is straight out immediately, all the guys and girls are great especially when doing viewings and giving tours, I will soon be renting my third place with Lets Live Leeds (moving due to location and work etc.) It couldn't be any smoother. Special shout out to Lorraine who listents to the tenants and does everything she can to make sure you have a great experience and also matches tenants well with households. Overall I can't see myself renting rooms with another agency.

André · 30 July 2022

★★★★★ 5/5

Google

Lucie was amazing and showing me what properties were available. Not only did she ask what I was looking for, she'd talk me through each available property and we could discuss whether it seemed like a good fit for me. She's not about just getting people into a house share, she wants to make sure the household is compatible too, which is really nice to hear. She was so friendly and explained all the processes clearly. I'd definitely recommend Lucie from Let's Live Leeds.

Jess · 30 July 2022

★★★★★ 5/5

Google

Olivia was very patient with us and promptly worked on the application forms once the holding deposit was paid.

Tsotsoo · 13 August 2024

★★★★★ 5/5

Google

Made the switch to Lets Live Leeds with some HMOs earlier in the year. They’ve been amazing since the start. Very professional and approachable. Lucy has been fantastic throughout a complicated handover and Rebecca has been running the properties really well since. A good agent makes a huge difference to the bottom line, and being good to deal with is a nice bonus.

Chris · 17 December 2023