Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
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5/5
GoogleShannon & Michael were both very helpful.
Shannon was professional in every way.
She kept me updated each step of the way, she achieved a very successful outcome.
Thank you Shannon, it was a pleasure throughout the whole process.
Anne Β· 25 July 2024
Agent replied Β· 24 August 2024
Thanks for the wonderful 5* review and thanks for your kind words Anne! Best wishes, Lucy, Customer Relations.
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5/5
GoogleCody Teasdale of Entwistle Green Sales and Letting Agents in Lancaster stood out as a beacon of professionalism, warmth, and expertise. It's rare to encounter someone who combines such genuine care for clients with an astute understanding of the real estate market. Cody is that rare find.
Sharmin Β· 24 February 2024
Agent replied Β· 25 March 2024
Many thanks for the fantastic 5* review Sharmin Nahar. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had a fantastic experience working with Shannon and Michael from the Entwistle Agency in Lancaster. They made the entire process of finding and securing my new home incredibly quick and easy. Their professionalism, dedication, and clear communication really stood out to me. They guided me every step of the way, ensuring I felt confident and informed throughout. I couldn't be happier with the service and would highly recommend them to anyone looking for a seamless real estate experience.
Ali Β· 25 November 2024
Agent replied Β· 9 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Ali. Kind regards Lucy, Customer Relations.
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5/5
GoogleThank you to all, from start to finish on the sale of my property.
You all made it happen, I was very anxious about selling my property but entwistle green helped me through this.
Would like to say thank you to felicity for making this happen :)
You have been a lovely π from the beginning to the end.!
If I have to ever sell my property again would definitely use entwistle green.
And hope there are as good and supportive as the Lancaster Team.
As they go the extra mile:)
Thank you all again.
XXX
π€π€
Would highly recommend to anyone who wants to sell there property as you get supported from start to finish.!!!!
Collette Β· 9 November 2024
Agent replied Β· 9 December 2024
Thank you so much for your wonderful 5* review Collette! We're thrilled to hear that Felicity and the Lancaster team were able to support you through the sale of your property. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
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5/5
GoogleMy wife and I purchased an apartment at the Residence in Lancaster, and this was accommodated perfectly by a lovely lady, Kristina Wenlock, in the Lancaster office. She was extremely helpful in all things, and a delight to deal with. Nothing was too much trouble, and she dealt with all paperwork and practicalities perfectly. We are sort of old-fashioned, and expect high standards of customer service, so this lady was an easy 10/10 in that regard. Thank you Kristina!
Tom Β· 26 November 2019
Agent replied Β· 25 November 2023
Thank you for your glowing 5* review of our local Entwistle Green team. It is always great to read such positive reviews from our clients.
Kind regards, Scott
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5/5
GoogleI had a good service with come. Erin was absolutely great. She offered great assistance to us .informed always. Nice working with her. I recommend her and the company.
Sandra Β· 10 December 2024
Agent replied Β· 24 December 2024
Many thanks for the great recommendation, 5* review and your kind words Sandra. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrom my initial contact with the Lettings team the service that I received on behalf of my Father was incredible, I explained my fathers housing needs and gave a brief insight into his personal ones and the Lettings team went to work finding a suitable property to accommodate him, this all sounds simple until you factor in the logistics of moving him from Kent to Lancaster in a turnaround period of little over 6 weeks, the whole process of viewing, paperwork and payments all made extremely simple but most importantly stress and hassle free, the thing that I was most impressed by was the professionalism of the team and the no pressure approach that we received, they communicated my concerns to the landlord who was equally excellent in the handling of my dads needs, the work that needed doing prior to move in day was completed hassle free, they still remained very helpful and accommodating even after the move, if moving was ever a simple process we would do it more often but when itβs made simpler by a team who understands your needs and caters for it impeccabley then my dads move was proof that Entwistle Green Lettings really care about the people it is attending too.
I wonβt name individuals as it was a team effort but they know who they are and they in some instances went above and beyond for my dad and with service like that I am extremely grateful.
Dean Β· 2 March 2019
Agent replied
Hi Dean
Thank you very much for this wonderful review and 5* rating! I am delighted to hear that the team made the whole moving process for you and your Dad stress free and went the extra mile to make sure the new accommodation was the right fit!
Kind regards, Jake
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5/5
GoogleWe have just bought a house through the Lancaster branch of Entwistle Green. Rodger did the first viewing and we said that if we ever sell our house we want him involved - he was great, very professional and enthusiastic but also honest. As the sale progressed, we also dealt with Kim. She worked really hard to make sure that everything ran smoothly and chased the solicitors regularly. She was excellent at keeping in touch. Wish that the other services had been as efficient! Thanks Kim and Rodger!
Sue Β· 2 March 2019
Agent replied
Really great to read another 5 star review for the Lancaster branch of Entwistle Green Estate Agents. Thank you so much and congratulations on the purchase of your property. Your comments will be passed on to Rodger, Kim and the entire branch team.
Kind regards,
Sarah
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5/5
GoogleAs a first time buyer who is new to Lancaster Kristina and the rest of the staff at Entwistle Green were able to give great advice about the area I was looking to buy in and were very helpful and supportive during the actual purchasing process. I found them to be very responsive to emails and phonecalls and Kim was especially good at keeping me up to date with what was going on and explaining what would be happening next. I am now happily in my new house and very happy with the service received from Entwistle Green.
Lizzie Β· 2 March 2019
Agent replied
Hi Lizzie,
Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Lancaster branch.
Kind Regards, Sarah
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5/5
GoogleWe sold our flat through Entwistle Green Lancaster office. Roger got us a sale even before we had fully completed the paperwork to sign up.
Our sale was far from straight forwards with our solicitor and the buyers solicitor falling out with each other and refusing to talk. If it hadnβt been for Kimberley I donβt think we could have completed the transaction. She was proactive, acted as a liaison between us and the legal people and drove the sale through, I canβt recommend Kim, Christina and Roger highly enough. They deserve a medal for the way they have handled our sale. Thank you
Janet Β· 2 March 2019
Agent replied
Hello Janet,
Really great to read another 5 star review for the Lancaster branch. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team.
Kind regards, Sarah
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5/5
GoogleShannon and Erin were sincerely amazing and extremely helpful through the entire tenancy process. They made the difficult task of finding an apartment very simple and pleasant. God bless them both.
Kimberly Β· 9 November 2024
Agent replied Β· 9 December 2024
Thanks Kimberley for your excellent 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had a good service with come. Erin was absolutely great. She offered great assistance to us .informed always. Nice working with her. I recommend her and the company.
Sandra Β· 4 December 2024
Agent replied Β· 9 December 2024
Many thanks for the great recommendation, 5* review and your kind words Sandra. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had the pleasure of being assisted by Erin Van Aswegan , from the moment I met her at a property viewing she was polite and very helpful, she even made sure I viewed a property that suited my needs and budget, went above and beyond to help me with application and have been left humbled and grateful. Thank you again Erin for not making this experience amazing but for helping find my perfect home π
Pearl Β· 17 December 2024
Agent replied Β· 24 December 2024
Thank you for your fantastic 5* review Pearl! Weβre delighted to hear that Erin Van Aswegan delivered exceptional service and assisted you in finding your ideal home. We truly appreciate your kind words. Warm regards, Lucy, Customer Relations Team
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5/5
GoogleThey are really professional and helpful. and a special mention to Erin and Shannon, I was struggling finding a property before and they tried any chance to help me. Thanks so much
Yurou Β· 17 October 2024
Agent replied Β· 23 October 2024
Thank you so much for your 5* review Yurou Lin! We're thrilled to hear that Erin and Shannon were able to assist you in finding a property. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
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5/5
GoogleI recently started renting with Entwistle Green Lancaster for the first time. We dealt with Cody Teasdale, who showed us around multiple properties. She was really helpful and friendly, and always promptly responded to email communications. Cody has continued to support us as we have now moved into our new home - which we love!
Eleanor Β· 30 June 2023
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe dealt with Rodger buying a house earlier this year, he was great. A nice friendly guy who worked through the whole process with us from viewing to completion. We felt like we were in great hands and it was great to just deal with one person throughout the whole process as he was always on the ball & knew what was going on. As this was our first house I didn't know what to expect from the process but it was incredibly simple and stress free. He went above and beyond even helping moving house on completion day! Great service and a pleasure to deal with!
Hannah Β· 31 July 2018
Agent replied
Thank you Hannah for your fantastic 5* review of Entwistle Green in Lancaster.
Kind regards, Scott.
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5/5
GoogleMy wife and I purchased an apartment at the Residence in Lancaster, and this was accommodated perfectly by a lovely lady, Kristina Wenlock, in the Lancaster office. She was extremely helpful in all things, and a delight to deal with. Nothing was too much trouble, and she dealt with all paperwork and practicalities perfectly. We are sort of old-fashioned, and expect high standards of customer service, so this lady was an easy 10/10 in that regard. Thank you Kristina!
Twblack7 Β· 2 March 2019
Agent replied
Thank you for your glowing 5* review of our local Entwistle Green team. It is always great to read such positive reviews from our clients.
Kind regards, Scott
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5/5
GoogleMany thanks Michael. Your service has been exemplary (timely, courteous, knowledgeable), so full marks to you and Cody ! Where there have been the inevitable blips and oversights you have sorted quickly and professionally. Glad we chose you to find a tenant for our property !
Kind regards,
Jonathan
Jonathan Β· 4 November 2023
Agent replied Β· 25 November 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA BIG thank you to Shannon at Entwistle Green Lancaster! She was absolutely brilliant, friendly and a big help! :)
The entire process was smooth and quick, it was a pleasure.
Annika Β· 2 October 2024
Agent replied Β· 23 October 2024
Thanks Annika for taking the time to leave us your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBig thanks to Michael and Cody for assisting me all the way through my application. I appreciate everything that you've done. I was surprised how quick and smooth my application was. You guys were amazing and very professional. Now, I've got my new wonderful home. Keep up the good work. π β¦
Kadmiel Β· 25 July 2023
Agent replied Β· 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJust Rented a lovely property with the help of Cody, what an amazing Estate agent. Lovely down to earth girl, who didnβt hesitate to help with any questions, however silly they might have been. Honestly canβt recommend Cody enough Iβd give 10 stars if I could. βοΈβοΈβοΈβοΈβοΈ
Polat Β· 22 November 2023
Agent replied Β· 25 November 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI went for mortgage advice with Chris, with no real hope of getting anywhere in the current climate but Chris was fantastic. I cannot express how supportive he was throughout the whole process, always available to help explain what was happening throughout the whole remortgage procedure. A big thanks goes out to him with my highest recommendation.
CrazyCatLady Β· 31 January 2023
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleWe had the very best service from Kim at Entwistle Green. We were at the top of a long chain and there were many problems along the way. But Kim kept us informed, looked after our interests, fought our corner, made many phone calls and heped us to stay positive at all times. We would definitely recommend Entwistle Green to anyone thinking of moving house.PositiveResponsiveness, Quality, Professionalism, Value
Tenaj51 Β· 25 August 2021
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
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5/5
GoogleGreat service from Entwistle Green. Shannon, Michael and Erin were all really helpful ingetting us sorted with our new home, would highly reccommend EG in Lancaster :)
Graham Β· 9 November 2024
Agent replied Β· 9 December 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Graham for your delightful comments. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.