5/5
Thanks to a great team we sold our property. They all went that extra mile for us !!
Agent replied
Thanks George for your 5* review! Best wishes, Scott

Trusted Agent profile
Verified
★★★★★
311 reviews across 1 platform
67-71 Market Street, Lancaster, LA1 1JG
Part of Entwistle Green, see every office.
Entwistle Green's Lancaster office at 67-71 Market Street is rated 4.6 out of 5 across 311 reviews on 1 platform, including 311 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
5/5
Thanks to a great team we sold our property. They all went that extra mile for us !!
Thanks George for your 5* review! Best wishes, Scott
5/5
Great service and very efficient staff. Kept thoroughly informed during the purchase of our small apartment on 'The Quays'
Thank you Vincent for your brilliant 5* review about the Lancaster branch of Entwistle Green. I am glad to see that you were kept thoroughly informed throughout your purchase and I do wish you the best in your new apartment. Kind regards, Scott
4/5
Well done to the staff in helping me find my dream home! Very friendly and excellent service!
Hi Jenny, many thanks for leaving your 5* review and congratulations on finding your dream home! Best wishes, Tracey.
1/5
Absolutely awful dishonest terrible customer experience will never use them again
Hi Joanne, sorry to read you feel this way. So that we can understand further and verify you as being a client of our local team, please can you contact us via review@countrywide.co.uk. with your full concerns. Kind regards, Scott (Customer Relations Team)
5/5
Great customer service very professional.
Many thanks for the fantastic 5* review. Kind regards, Lucy.
1/5
Super active before signing the letting contract. Poor management after that. Calling them many times for replacing the microwave oven, fixing kitchen floor and giving me a key to bike room. Never got a call back and nothing has been fixed.
1/5
Utterly disgusting Terrible service Very unprofessional Not recommended
Hi Natalie, thank you for taking the time to leave this us this feedback. I am sorry to see this is not up to the usual high standards Entwistle Green would expect. If you would like to discuss any issues you have faced in more detail, please email review@countrywide.co.uk Many thanks.
1/5
Disgusting ,dishonest,stay away clear from.
Hi Robert, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks.
1/5
Disgusting,dishonest,horrible service.Blackmailing me for money.
Hi Greta, I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk. Kind regards.
5/5
Couldn't fault the staff throughout my sale and purchase of our next home!! Very informative, always ready to help, worth their weight in gold. Thanks for helping us from start to finish!
5/5
Rating only, no written review.
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
Rating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
Rating only, no written review.
Jophy Joseph thank you for your 5* review.
5/5
Rating only, no written review.
Thank you.
5/5
Rating only, no written review.
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
4/5
Rating only, no written review.
Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.
1/5
Rating only, no written review.
Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk. Kind regards, Donna
5/5
Rating only, no written review.
Thank you for the awesome review. Kind regards, Donna.
1/5
Rating only, no written review.
Thank you for your feedback however, so we can look further into why you only felt able to leave this rating, please do get in contact with us at review@countrywide.co.uk, Best wishes Emma
5/5
Rating only, no written review.
Thank you for your 5* review, Kind regards, Scott
5/5
Rating only, no written review.
Hi, Mick Thanks for your 5* review! If you would like to go into any more detail of what impressed you so much, don't hesitate to get in touch. Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Entwistle Green's Lancaster office has 311 reviews across 1 platform: 311 on Google.
Entwistle Green Lancaster is rated 4.6 out of 5 across all 311 reviews, and 4.6 out of 5 on Google from 311 reviews.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Lancaster won Trusted Agent.
Entwistle Green Lancaster, 67-71 Market Street, Lancaster, LA1 1JG.