Entwistle Green Lancaster reviews

★★★★★ 5/5

Google

I would like to say how amazing Entwistle Green estate agents have been with helping us find our new home, especially Erin, she has made this whole process so easy and straight forward for us I cannot thank her enough! I never knew finding a new home could be so stress free, we are a young family who was nervous applying for places and Erin has done nothing but be reassuring and helpful and has been keen to answer any questions we’ve had. She has been lovely to speak with and her communication is amazing, I would definitely recommend this estate agents to everyone and I would like to thank Erin again for everything, you are amazing at what you do and I couldn’t recommend you enough.

Caoimhe · 6 April 2026

★★★★★ 5/5

Google

We recently purchased a house through Entwistle Green in Lancaster and I can honestly say that their service, professionalism, and support was phenominal. Our main contacts we Felicity and Kimberley who went well above and beyond what I would expect a selling estate agaent to do! They liaised closely with the seller for us over a number of issues, helped organise repairs when an issue occured before the purchase was finalised, liaised with solicitors on our behalf, and even made themselves available outside of their working hours. I can honestly say I don't think our purchase would have completed without their help! I know I will have missed things off this review but all I can offer you both is our eternal gratitude for everything you did for us! As a company I hope you review things like this as it is important you know the fantastic work that your staff are doing. The staff at the Lancaster branch, particularly Fliss and Kim in our case, have been outstanding and I hope you can recognise them for this in some way.

Matt · 23 March 2026

★★★★★ 1/5

Google

Absolutely unacceptable experience. We arranged a rental property through this estate agent and were due to move, then just two days before moving day we were told the landlord had sold the house and the rental would not proceed. By that point we had already invested enormous emotional, physical, and financial effort into the move. We had applied for schools for our children, packed all our belongings, arranged and committed to a shipping company, and ended our current voluntary jobs, courses, and clubs in preparation for relocating to Lancaster. This last-minute cancellation left our family in a very difficult and stressful position. There was clearly a lack of proper verification and security around the agreement before allowing tenants to proceed with such major life arrangements. Communication and responsibility handling were extremely poor. I would strongly caution others to think carefully before relying on this agency for a rental move.

Zeynep · 13 February 2026

★★★★★ 5/5

Google

We have recently used Entwistle Green to rent a flat, Erin was the Lettings Negotiator and I have to say she made the process painless🙏 She went out of her way to help, it made all the difference to us so much so that we were also looking at another property through a different agency but Erin’s professionalism and friendly demeanour made it a simple choice to go with Entwistle Green. Thank you Erin

Dallas · 30 March 2026

★★★★★ 5/5

Google

Would recommend Entwistle to anyone. Buying a flat was not an easy process, especially as a first time buyer, but they were great through the whole thing. Constant communication, updates, working things out. Stephanie was absolutely brilliant! I never felt like I couldn’t ask her anything and she definitely went above and beyond. Huge thank you to Steph and the whole team for all your help! Will be using Entwistle myself in the future.

Caitlin · 13 March 2026

★★★★★ 5/5

Google

Big thanks to Erin and Michael for helping us move into our lovely new home. They both worked very hard to accommodate us and gave us multiple lifts from and to the place we rented since we were from outside Lancaster and didn't have a car. The whole move-in process was quick, polite and professional. Michael even came on his day off work to give us the house keys and drive us to the house. 5 star service.

N · 28 December 2025

★★★★★ 5/5

Google

Entwistle Green recently found us tenants for our property. They were efficient and found us a great tenant very quickly. Erin was particularly professional and kept us well informed throughout the process. We’ve used Entwistle Green for over 15 years and they have always provided a great level of service.

Lucy · 13 March 2026

★★★★★ 5/5

Google

this letting company was very easy to work with , contacting them was very smooth and was straightforward , Erin was a very lovely lady who helped me throughout this whole process and made it so simple , if youre looking for a property in Lancaster, I really recommend this agency theyre very reliable . thank you Erin

Maria · 13 October 2025

★★★★★ 5/5

Google

Very good and reliable agency, one of the best I might say in Cumbria! Erin was super helpful, the process was so quick and easy and she made this whole experience better, I would definitely recommend

Notesola · 13 March 2026

★★★★★ 5/5

Google

Me and my partner bought our first home and Entwistle couldn’t have been more helpful in what can be such a stressful time. We mainly dealt with Fliss who was so helpful and friendly and made the process of buying a home much easier! The communication between ourselves and Entwistle cannot be faulted, we were kept up to date at all times and we were never made to feel like an inconvenience and were always made to feel like a priority. Kim kindly handed over our keys on the day of completion who again was really friendly and helpful. Thank you so much Fliss and Kim for everything! Kat & Ant

Kat · 18 November 2024

★★★★★ 5/5

Google

Shout out to Erin, Shannon & Michael, but also to the whole lettings team. My wife and I were on a tough time scale to find a property for us and our two year old daughter. Both Erin and Shannon went above and beyond to help us find a suitable property, within our budget & a proper family home, especially as this was mostly all done remotely. Couldn't have gotten here without their help & can't praise them enough.

Daniel · 18 November 2024

★★★★★ 5/5

Google

Couldn't ask for anything more from everyone at Entwistle Green, especially Erin van Aswegan she's done an amazing job helping me and my family get this property so I'd highly recommend her for anyone 5 star agent, Thank you Erin, Kind regards Karl & Stacey.

Karl · 28 November 2025

★★★★★ 5/5

Google

I would like to thank Erin Van Aswegan for the fantastic service she rendered to us. She is very professional and efficient. She made the whole process easy and seamless. We are enjoying our new home.

Anesu · 13 February 2026

★★★★★ 5/5

Google

Erin was absolutely brilliant we couldn’t thank her enough for what she has done for me and my family helping us get our forever home, from viewing the property and having a phone call half an hour later saying we have been accepted for it, …

Bootylicious · 13 October 2025

★★★★★ 5/5

Google

I recently rented a property through Entwistle Green Sales and Letting Agents in Lancaster, and I couldn’t be happier with the experience. From day one, Erin and Shannon were an absolute pleasure to deal with, always friendly, approachable, and ready to help. They made what could have been a stressful process feel completely smooth and straightforward, keeping me updated every step of the way and answering any questions I had without delay. Their genuine care really stood out, and I always felt supported. Huge thanks to both Erin and Shannon for making my move such a positive experience.

Nnee · 11 August 2025

★★★★★ 5/5

Google

I have no hesitation in recommending Entwistle Green Lancaster. Erin Van Aswegan and Shannon King were the consummate professionals - knowledgeable, friendly and proactive. As a landlord, they always kept me informed and asked the right …

Steven · 13 November 2025

★★★★★ 5/5

Google

I’ve had fantastic experiences with this company especially Erin and Shannon from lettings moving me and my kids into our new home excellent service and been kept up to date with everything from start to finish. Highly recommend.

Jane · 13 October 2025

★★★★★ 5/5

Google

A massive Thank You to Erin at Entwistle Green Lancaster! Erin is kind, compassionate and went the extra mile to help me secure a lovely property this week! I needed to move in quickly due to my circumstances. She did a fantastic job chasing everything up and reassured me. I am so excited and happy to be now moving in to my new home. Thank you to the whole team for everything!

Kathryn · 3 August 2024

★★★★★ 5/5

Google

I was moving home and looking to rent my current property, my first time in the letting business, Rosie's explanations and support was amazing and encouraging. Cody is a competent and lovely lady, my tenants wanted to move in quickly , Cody sorted the processes out quickly and got them moving in at their desired date . The letting team(Cody, Rosie , Michael) were very professional from the point of arranging viewings , communication and getting my tenant in . I used them as my sole agent . I would recommend . Well done Entwistle Green team for making my dream come true.

N · 24 February 2024

★★★★★ 5/5

Google

I had a fantastic experience with this letting agency, especially the staff member ERIN VAN ASWEGAN who helped me secure my new rental home. From the very beginning, they were professional, friendly, and extremely helpful. Every question I had was answered clearly, and the whole process was smooth and stress-free. They kept me updated at every stage and genuinely cared about finding the right place for me. Highly recommended to anyone looking to rent with confidence!

Karuna · 28 December 2025

★★★★★ 5/5

Google

So pleased with the service a professional outfit and the team were so helpful, Rosie , Cody and Michael were fantastic in helping the new Tenant's in and solved all the raised issues and saved me long journey's every time and they went that extra mile for the water company and valuers for me that why i gave then the 5 Starts nothing was too much trouble , i sleep at night knowing its in safe hands .

Colin · 4 March 2024

★★★★★ 5/5

Google

I have recently moved into a rental property in Lancaster. Cody took care of my application and made the whole process extremely easy, and she was a pleasure to deal with. I was guided through step by step and well informed at all phases of my application, nothing was too much trouble. Cody is an asset to the team, very professional and has a delightful personality. I would highly recommend Entwistle Green to anyone looking to rent a home in Lancaster. Wendy

Wendy · 11 November 2023

★★★★★ 5/5

Google

very helpful with the whole process especially Erin , quick updates every step of the way till property acquisition was completed .

Malcolm · 28 December 2025

★★★★★ 5/5

Google

I am very happy that I found Entwistle Green Agency because they have been so kind and flexible with my needs - that's been really helpful. I would like to give a special mention to their colleague Erin Aswegan, she has been helpful throughout the renting and paperwork process. I definitely recommend them if you're looking to rent a property.

Jared · 16 March 2026