5/5
GoogleMassive thanks to Shannon and Erin for helping us get a new tenant for the property so quickly, can’t recommend these guys highly enough and will definitely be using them in the future. Thank you!
Trusted Agent profile · Lancaster, Lancashire
Verified
Entwistle Green Lancaster reviews
★★★★★
311 reviews across 1 platform
67-71 Market Street, Lancaster, Lancashire, LA1 1JG
Part of Entwistle Green, see every office.
Entwistle Green's office in Lancaster, Lancashire, at 67-71 Market Street, is rated 4.6 out of 5 across 311 reviews on 1 platform, including 311 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
Google5/5
GoogleShannon was very prompt and helpful agent. The proces was quick and easy. Good experience. The team was very nice and friendly.
Agent replied · 24 August 2024
Thanks Sorina for your lovely 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs an established landlord, I naturally look for a managing agent which is professional, economic, knows the market well and has good communication skills. One who looks after myself and gives good service to my tenant. I found Entwistle Green has just the attributes which I look for and have no reservation in recommending their services to other landlords. Their handling of the tenancy was organised in an exemplary way by both members of staff - Rosie and Cody.
Agent replied · 25 March 2024
Bill Ramsbottom thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleOne of the better estate agents in Lancaster. Once renting with them, most contacts were helpful and friendly. Special shoutout to Cody Teasdale who was super helpful and made the moving out process a lot less stressful!
Agent replied · 29 October 2023
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a great mortgage adviser in Chris at Entwistle Green, Lancaster. From soup to nuts he was diligent in finding us the best rates, policies and protection and beyond that is a genuine pleasure to speak to. Thanks so much Chris
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Shannon and Erin in the renting of my property. Refreshingly positive, responsive and efficient with clear communication. Highly recommended 👌 …
Agent replied · 27 January 2026
Thank you for your kind words! Providing exceptional service is what we strive for at our company. We are happy to hear that Shannon and Erin exceeded your expectations, and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWow! What a team. Their exceptional attention to detail, knowledge, and response to queries was handled with professionalism and friendliness. They made the whole process as seamless as possible. Highly recommended. Chelsie and Ellie were WONDERFUL. A big thank you all round. We would highly recommend them.PositiveResponsiveness, Professionalism, Value
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have had my property managed by Entwistle Green for the past year and cannot recommend them highly enough. In particular I would like to thank Michael, Cody and Rosie for all their help.
Agent replied · 25 November 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleThanks to Michael, Shannon & Erin at Entwistle Green in Lancaster. They have all been amazing and helpful. The whole process of renting a property here has been stressful for me, and they've always been there to help me and get things sorted for me in record time. Can't thank you guys enough!
5/5
GoogleWhen we were struggling to find a place to rent in the Lancaster area, Entwistle Green and in particular Olivia Taylor was amazing from start to finish in finding me a house. Since the process started she has been on the ball, and the customer service has been nothing short of brilliant. Thank you Oliva :)
Agent replied · 30 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI want to leave this review, because it’s the truth. This company has been nothing but helpful supportive and when they say they’re doing something they do it. One of the ladies codie Above and beyond, to make sure I got in my property on time as this would’ve costed me a lot of money in hotels The houses they show me around, they was honest and truthful to what would be good for me I cannot fault this company and they cannot help me enough
Agent replied · 31 December 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleErin, Shannon, Michael and the rest of The Entwistle Green team. We are so grateful for your time and effort, for helping us find our perfect home. We really appreciate your work, everything was done thoroughly and the communication was great. Highly recommend you guys. Thank you again Erin, Shannon & Michael. Looking forward to working with you guys.
Agent replied · 9 December 2024
Thank you for your glowing 5* review and recommendation Malcolm. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleCan't fault them from start to finish, Chris was there every step of the way and was always only a phone call away. Nothing was too much trouble and he was polite and friendly throughout. He went above and beyond for any query I had. Highly recommended!
Agent replied · 30 July 2023
Thank you for your excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWhen we were struggling to find a place to rent in the Lancaster area, Entwistle Green and in particular Olivia Taylor was amazing from start to finish in finding me a house. Since the process started she has been on the ball, and the customer service has been nothing short of brilliant. Thank you Oliva :)
Agent replied
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleVery pleasant and helpful in keeping things moving on. Felicity looked after us very well.
Agent replied · 13 April 2026
Thank you for the kind words, we take pride in providing excellent service and we're glad you had a great experience with Felicity. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFantastic support from Entwistle during our moving process. Cody was a delight to have on hand for support and advice regarding the move. Would recommend Entwistle Lancaster.
Agent replied · 25 March 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI highly recommend Entwistle Green Lancaster and would definitely use them again in the future. Kim and her team were extremely helpful especially at this difficult time (COVID-19). They answered all my calls and questions making the whole process of selling my home less stressful. Great service, thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleCody was brilliant, helped us throughout the whole process and even after we moved in with a lot of extras. She definitely made our move soo much easier
Agent replied · 31 December 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCody was extremely helpful throughout the whole process of finding and moving into the rental property. Everything went smoothly and Cody and team were always on hand to help. Great service
Agent replied · 29 October 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleEntwistle Green have been a marvel to work with. The Lettings team is top notch. Special mention goes to Erin, Shannon and Michael. Erin you are such a star, you have never missed an appointment, always on time, very professional and always available to clarify issues. Keep the good work. Looking fforward to working with you in future
Agent replied · 10 November 2024
Hello Jotham, Thank you so much for your wonderful 5* review! We're thrilled to hear that Erin, Shannon, and Michael have made your experience with our Lettings team so positive. We look forward to working with you again in the future. Best regards, Lucy, Customer Relations Team
5/5
GoogleShannon King at Entwistle Green in Lancaster has been brilliant throughout our renting process. Some unusual circumstances meant we required additional clauses in our tenancy agreement, but Shannon was consistently friendly, clear and very helpful answering all our questions and smoothly guiding the process to it's successful conclusion.
5/5
GoogleRecently rented a house through Entwistle Green and the process was very smooth. Our estate agent Cody was very helpful and was always happy to answer our questions. Would happily recommend 😁 …
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleFelicity and Josh were great through the whole process very polite, helpful and knowledgeable.
Agent replied · 24 August 2024
Thank you for taking the time to leave us your 5* review Bethany! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from start to finish with the renting process of the property. Cody was very helpful with any queries we had and was very efficient thoughout. Would recommend
Agent replied · 29 October 2023
Thank you Sue for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Entwistle Green Lancaster
How many reviews does Entwistle Green Lancaster have?
Entwistle Green's Lancaster office has 311 reviews across 1 platform: 311 on Google.
What is Entwistle Green Lancaster's rating?
Entwistle Green Lancaster is rated 4.6 out of 5 across all 311 reviews, and 4.6 out of 5 on Google from 311 reviews.
Has Entwistle Green won any awards?
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Lancaster won Trusted Agent.
Where is Entwistle Green's Lancaster office?
Entwistle Green Lancaster, 67-71 Market Street, Lancaster, Lancashire, LA1 1JG.
