Entwistle Green Lancaster reviews

★★★★★ 5/5

Google

We have been so happy with the process of moving this time round all because of Cody! Everything has been efficient, friendly and consistent. Thank you so much :)

Anya · 29 September 2023

★★★★★ 5/5

Google

Cody and Micheal were extremely helpful every step of the rental process! Nothing was too much hassle. I would recommend renting through this reliable agency to anyone

Thomas · 4 November 2023

★★★★★ 5/5

Google

I'd like to give a huge shout-out to Erin, Shannon and Michael from the Entwistle Green Lettings team! They went above and beyond to help my friend Bradley secure a lovely home on short notice. Their professionalism, efficiency, and dedication made all the difference. Thank you for making a stressful situation so much easier!

Adah · 18 November 2024

★★★★★ 5/5

Google

Big thanks to Kim and the team! Helped me from start to end with buying a house and I had a very positive experience with them

Isaac · 4 November 2023

★★★★★ 5/5

Google

I highly recommend these guys, my partner and I were really unsure and in the new, very early stages of choosing a property, and Kim made us feel not only important but very comfortable, answering all our questions (even now!) we cannot speak highly enough of her and then as an estate agent.

Naomi · 1 March 2020

★★★★★ 5/5

Google

Cody Teasdale and her colleague Michael were excellent help throughout the entire letting process, 5 star service!

Anand · 26 April 2024

★★★★★ 5/5

Google

I would certainly recommend Entwistle Green Lancaster for their letting service. We asked them to find a new tenant (for us to manage) and their responsiveness and speed of service very good. Thank you to Louise and her colleagues.

Greg · 30 July 2022

★★★★★ 5/5

Google

Finding a place to rent was so easy through EG, especially with the help of our amazing real estate agent Shannon who was always easy to talk to and answered any questions we had. Being a younger couple who are new to renting, she was so helpful and understanding. Would absolutely recommend EG if you’re looking for a property.

Maya · 25 July 2024

★★★★★ 5/5

Google

Chris Holmes went above and beyond to provide a seamless and professional experience when remortgaging our property. Chris secured us the best rate whilst also finding us a mortgage that was tailored to our personal needs.

Jamie · 2 November 2022

★★★★★ 5/5

Google

Fantastic service. I enquired online late last night and this morning the call came. By this afternoon I had a place agreed and ready to move into. Can't thank them enough after getting pretty desperate for a place. Olivia was great. A credit to the company. Thanks again

Liam · 1 December 2020

★★★★★ 5/5

Google

Dear Felicity and Emma, We would just like to say a huge thank you for getting us accros the line with our recent purchase. You remained calm and professional when everyone around you was screaming and pulling their hair out, wether it was chasing solicitors or management companies throughout the near 12 month conveyance you managed to talk us through where we were up to and what you would be doing about it ! To anyone who reads this please ask these lovely ladies about which solicitors to use! We wish we had!!!

Jonathon · 31 January 2023

★★★★★ 5/5

Google

Very professional Communication good Would highly recommend them I was able to rent an flat quickly special thanks to Cody

Mohammadreza · 17 December 2023

★★★★★ 5/5

Google

We were extremely impressed by how Entwistle Green managed the sale of our house. The staff worked together as a real team in dealing with all the issues raised by the sale. Kim, Joshua and Felicity fielfed concerns in a prompt and effective manner. Moreover, Emma ensured that the marketing of the property was very successful and Jan handled viewings with aplomb. We highly recommend them to other sellers!

Brian · 18 November 2023

★★★★★ 5/5

Google

I have recently bought a house with Entwistle Green. Updates always provided, completion date was before esimtated date (which was what we needed), always someone around to help if any updates required, frequently contacted with updates. Would defintely use this company/branch again, Kristina and the team was brilliant. Thanks again!

Aimee · 2 March 2019

★★★★★ 5/5

Google

Chris was very helpful in setting up my mortgage, keeping me updated with the progress and checking if he could do anything to help. Mortgage has now gone through successfully

Becky · 31 January 2023

★★★★★ 5/5

Google

Very happy with the service Stephanie provided. Outstanding communication throughout the whole process of my purchase on my first home!

Tamzin · 13 October 2025

★★★★★ 5/5

Google

Thank you Cody for your kind and friendly help with my move. Always happy to answer my questions and give me guidance. In fact thank you to all of the staff I dealt with at Entwistle Green, you were all very enthusiastic and helpful 😊 …

Julie · 4 March 2024

★★★★★ 5/5

Google

Luke was professional, polite and super helpful when viewing property for our daughter to rent. He went the extra mile to support her and has been prompt in all dealings so far. Highly recommend.

Phil · 30 July 2022

★★★★★ 5/5

Google

We had a bit of a complicated purchase but couldn't be happier with the communication and all the help from everyone at Entwistle Green from start to finish. They were fantastic at letting us know what was happening with the other side every step of the way and were easy to contact with any questions we had. Thank you for all your help!

Rebecca · 25 January 2024

★★★★★ 5/5

Google

Me and my family have recently used Entwistle Green in Lancaster to secure a rental property for us to live in. They have been professional from the start unlike other companies we contacted in the area and they were really helpful from the start. They took are details and asked us what we needed and stayed in contact whenever anything came up. They were mindful that we would be moving from Edinburgh and went the extra mile for us when needed. We would really recommend using them for your lettings and sales needs. They have gone above and beyond other lettings agents we have used in the past and made the process much easier.

Benjamin · 3 September 2022

★★★★★ 5/5

Google

All is good. We are happy with the service provided and hope to continue working with EG in future.

Paul · 15 October 2023

★★★★★ 5/5

Google

We have recently sold my mother's bungalow with Entwistle Green. I would highly recommend them as they are professional, keep in touch regularly with updates and feedback on viewings. Kimberley and her team are fully committed and approachable. Very pleased with their service thank you.

Barbara · 1 March 2020

★★★★★ 1/5

Google

Absolutely rubbish! Currently rent and have had issues with the property that we live in for about 3 years now. After making time after time contact with this office and property management and not even getting call backs from them, leaves me with no choice but to air my views. Being told landlord is looking into it and etc,etc... Just be weary of renting from these lot as they don't get back to you. And problems with properties don't get fixed!NegativeResponsiveness, Professionalism

Wackyroberto · 25 August 2022

★★★★★ 1/5

Google

I hardly ever leave reviews but I have to in this case. Whatever response underneath from ‘customer services’ to try and belittle any claims completely proves this company is not customer centric… the customer is always right. Flying or maybe gliding down from their decent reputation of yesteryear in the local area, the company is a shadow of its former self. Expensive, outdated, young inexperienced staff, surrounded by senior staff who you just get the impression from that they can’t be bothered. Still hiding behind the current health situation as an excuse for not doing anything. Although they admit that this has had an impact to their service they were quite happy to take the FULL monthly fees regardless. Paid for full management service over 2 years. Regrettably I was far too busy to monitor. What I was left with was the dirtiest tenant who caused no end of mess to my property. 1 propery check in two years blamed on the pandemic, however I was able and expected to sort gas certs and repairs without any hassle. You can never get through to Lettings by phone. They are seriously understaffed as the only excuse is , sorry I was out on visits. Otherwise it’s a call to some Preston call ‘office’ that basically take messages. They are quick to take your money but offer absolutely nothing in terms of ‘management’ they claim to offer. I have countless emails recently with my bad tenants email address included , so tenants..GDPR is not of their concern. I wouldn’t use this tin pot outfit if they were the last letting agency on the planet. I could go on and on with this review. It will not be long until this company lags behind the more personal letting agency’s with cheaper fees that are cropping up. AVOID unless of course you are a dirty tenant who cannot look after a house safe in the fact that Entwistle Green will be oblivious to it and on the report photos you do get, are of poor quality and cannot enlarge so your landlord will never know. I feel absolutely gutted that I wasted money on the ‘Full Management’ service. Understaffed, under enthused and won’t be around in Lancaster for much longer that I can be certain.NegativeResponsiveness, Quality, Professionalism, Value

Ben · 25 August 2022