Entwistle Green Lancaster reviews

★★★★★ 5/5

Google

Felicity was wonderful from start to finish. Kept me updated and understood the task . I want that house get me that house.

Gary · 23 September 2024

★★★★★ 1/5

Google

Please be careful of dealing with this agency, most of their work is scam. I have suffered of being changed many things that they were responsible of and they did not admit it. If you have to deal with them for a property, try to take pictures of every single thing before you rent or buy from them and check carefully. Do not sign any paper coming from them without reading it very carefully amd consulting a lawyer.

Jabir · 25 May 2021

★★★★★ 5/5

Google

We recently moved into a 2 bed house after a long time looking - Cody and Michael have both been exceptionally patient with us and always willing to help no matter the problem! Would highly recommend renting from Entwistle green in Lancaster just for the peace of mind that they're going to go out of their way for you

Zai · 9 July 2023

★★★★★ 5/5

Google

Cody at the Lancaster branch was exceptionally accommodating to my requests for details and repeated visits to my new property. All questions were answered quickly, professionally and in a relaxed, friendly manner. They took a lot of the stress out of this new experience for me.

Ian · 26 April 2024

★★★★★ 5/5

Google

Can we express our thanks for the sterling work you have put into making the sale of our cottage happen. It was a long journey with a sprint finish, but we finally have the keys to our new property. At times it was very stressful but your assurance and confidence always shone through. Although not in your remit you helped us immensely with the purchase as well even though that was with a different agent. I think one or two solicitors could learn a lesson in customer service from you ! All the Best

AndrewJ · 5 April 2020

★★★★★ 5/5

Google

We just had a rental property go through with Shannon, she was beyond helpful and understanding with all of our quirks and general neediness. Truly I couldn't have asked for a better person to help us through this stressful experience

Jacob · 25 July 2024

★★★★★ 1/5

Google

We bought a house from one of their clients. They didn't seem very interested in selling to us, at one point didn't tell us that an offer had been accepted. When I went in the office to enquire they looked at me as if I was an alien, often taking 2 to 3 minutes to acknowledge my presence. Although our seller signed the standard form saying they would leave the property in good order, it was full if rubbish and filthy, when we informed them, they said they couldn't do anything. Makes me wonder if they sell anything. They just cant be bothered

Vivienne · 1 March 2020

★★★★★ 1/5

Google

Absolutely terrible as letting agents. My family has spent over 14 WEEKS without a working toilet, to be faced with dismissive staff in repairs via FixFlo and a property manager who has a clear lack of interest in resolving any issues and fails to respond, despite repeated contact from myself to raise concerns. Meanwhile, I have to pay my rent, on time, in full, or they'll take action against me! Currently going down the formal complaints route with the branch with a view to get my rent back & I am also in contact with the council / environmental health to arrange further action I'm making my complaint more public to see if that will get my toilet fixed (although I doubt it) and so others are aware before letting a property with Entwhistle Green Lancaster.

Dee · 1 March 2020

★★★★★ 5/5

Google

Small things make big differences when buying houses. EG showed overwhelmingly that they were prepared to put the effort in and pay attention to detail to ensure our purchase progressed as smoothly as possible. Little touches like an extra viewing, knowing the property well and making sure that calls were returned promptly all combined to make the process a positive one. Despite the fact that the agent represents the seller, EH made us feel they were also supporting us as buyers. A very positive experience for us.

Mike · 1 March 2020

★★★★★ 5/5

Google

Kirsty, Kim and team were very proactive in helping us to find a rental property, unlike other lettings agents, many of whom were indifferent. We would use their services again in future.

Trish · 1 March 2020

★★★★★ 5/5

Google

From first viewing to actually owning the staff were spot on . Clear in all aspects of dealing with them . No lengthy delays in communication. Very fair to both parties I would say .

Info · 9 October 2024

★★★★★ 5/5

Google

Lancaster office. We cannot speak highly enough of the service recieved. Having just arrived to take charge of lancaster lettings, im sure micheal was busy enough, however he met with us immediatley and expediated the process from there on. Once an agreement was in place the move was swift and painless.(as desired) Thank you micheal and thank you Entwistle green.

Julieann · 1 April 2023

★★★★★ 5/5

Google

All the staff at the Lancaster branch were helpful and courteous but CODY TEASDALE and MICHAEL HEYWORTH were exemplary. They both went out of their way to help me with some pretty tricky problems and I am really grateful to them both.

Pat · 26 May 2024

★★★★★ 5/5

Google

Chris was very helpful and easy to communicate with

George · 31 May 2023

★★★★★ 5/5

Google

Cody from the Lancaster team has been very helpful during our move and patient with us. The Entwistle team at this branch have been very accommodating and ensuring our move goes as smoothly as possible, so thank you very much.

Officially · 26 May 2024

★★★★★ 5/5

Google

We have sold our house with Entwistle Green in Lancaster (sold very quickly ,within 2 weeks) and also bought a house from the same estate agents. Me and my wife dealt with the Branch Manager Kimberly Howarth and also Christina and Roger and found them to be realy reliable and that nothing was too much trouble at all. We got updates and advice on how the sales were going through making sure we new exactly how we was progressing. There are cheaper Internet deals out there,but I'd like to think that you get what you pay for,which in my eyes, I'd rather pay a little extra knowing that I'm being looked after and that I can contact them anytime should you need to ask them anything. I'd recommend them to freinds and family no problem at all. Well done to the staff there your providing a great service. Chris and Tracey

Chris · 2 March 2018

★★★★★ 5/5

Google

Bought my first house through entwistle green and used their in house mortgage advisor Chris who works under countrywide mortgage services. Great experience, everything went extremely smoothly. In less than 2 month I went from making an offer, to having the keys. Would 100% use both entwistle and countrywide again.

Ralf · 15 October 2023

★★★★★ 5/5

Google

A big thankyou to Erin from Entwistle Green in Lancaster for helping us move in so quickly and easily. A great staff member, could not recommend more!

Tiff · 10 December 2024

★★★★★ 5/5

Google

Cody and Micheal have been absolutely brilliant throughout my renting journey. I can’t thank her and the rest of the staff enough. Communication has been fantastic and I have felt super supported, comfortable and welcome! Thanks guys!

Bekah · 25 June 2024

★★★★★ 5/5

Google

There’s a really good team for renting properties here! Got me moved in really quickly. It’s easier if you go into their office in person. Shannon, Michael and Erin are all lovely and friendly.

Nik · 10 August 2024

★★★★★ 5/5

Google

Many thanks go to Michael and Cody for their professional and caring manner they both provided in managing the letting of my property. They took away the stress with reassurance for a smooth process. Much appreciated.

Angela · 25 June 2024

★★★★★ 5/5

Google

What a great experience with this company. Joshua sorted out all the issues we have had and answered all our queries along the way. I would definitely recommend this company to deal with

Virginia · 3 August 2024

★★★★★ 5/5

Google

A very helpful and efficient team. Cody and Rosie guided me through the letting process at all stages and Michael very kindly visited the property to provide measurements and details when I had any queries. Emails answered promptly and nothing has been too much trouble. Highly recommended!

Sam · 22 October 2023

★★★★★ 5/5

Google

I highly recommend this agent to help you find a rent flat in Lancaster. Under the very tight situation of renting market here, Cody helped up quickly move in the new home and tried her best to solve the related small issues on time. It's a pleasure to rent with them.

XU · 30 June 2023