Trusted Agent profile · Ingleby Barwick, North Yorkshire
Verified
★★★★★
1,266 reviews across 4 platforms
Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
Part of Michael Poole, see every office.
Michael Poole's office in Ingleby Barwick, North Yorkshire, at Myton Park, is rated 4.7 out of 5 across 1,266 reviews on four platforms, including 981 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
981
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
5
Reviews on View Agents
This office
238
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ...Read all 3 from sellers
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read the review from buyers
Michael Poole Estate Agents have had their prominent branch based at the Myton Park shops for many years now and have handled the sale and rental of literally thousands of properties in that time. They have a very experienced team handling the sale of homes ranging from apartments under £100,000 to large executive properties around £600,000.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
5/5
TrustpilotWe purchased a home through MIchael…
We purchased a home through MIchael Poole, Alisha and Jack were efficient, professional and advocated in our best interests throughout the buying process. We had a complex chain but Alisha ensured communication was effective through to completion. A huge thanks from us and would definitely recommend.
5/5
GoogleBrad was recommended to us to carry out the sale of our house. We found Brad honest, professional, polite and never failed to keep us updated, and always returning our calls. We would highly recommend Brad after buying our new house from a bigger estate agent it highlighted how efficient and professional Brad is. Matt & Mina
Thank you for such a nice review Matt and Mina, best wishes in your new home. Brad.
5/5
GoogleGreat service, Brad was always quick to respond to messages and calls, approachable, polite, helpful and accommodating, it was a pleasure to do business with Brad
Thanks for such a lovely review Jane, best wishes to you both in your new home. Brad.
5/5
GoogleFantastic agent. Nothing is too much trouble for Paul, he’s friendly, knowledgable and provides a really personal service. Genuine and honest, completely different to the larger estate agent chains we’ve used in the past. Having a WhatsApp chat group set up between us all was particularly useful, it made communication really quick and easy. Wouldn’t hesitate to recommend Paul, he was absolutely superb!
Thank you very much Clare, it was a pleasure to act for you both and sell your property!
5/5
GoogleClint was so helpful from start to finish. He made the process simple and personalised. He communicated exceptionally between myself and vendor and resolved any queries within hours of me raising them. Buying a house is never simple, but Clint genuinely made this process as easy as it could be. I wouldn’t hesitate to recommend his services to anyone. Thanks Clint.
Thank you so much Tanya. Conveyancing can be really stressful at times!! Thank you for your patience and enjoy your new home
5/5
TrustpilotIn early stages
In the process of selling my home with Michael Poole Ingelby Barwick and have no complaints so far! Jack has been very helpful and has kept me updated all the way through everything, even managed to get my offer up to the amount i wanted without me having to intervene! :)
5/5
GoogleAs sellers, we appreciated the support and advice from Neil Buck during the fraught period between agreeing terms with our buyers and exchange of contracts. Sam Smith gave us her attention to detail whenever needed. However, we had to reduce our price to agree a sale and Perry Bishop's fee was based on the original offer price - in retrospect we wished we had agreed a percentage fee arrangement.
Thank you Helen Wishing you all the best for the future Ben and the Perry Bishop Cheltenham team
4/5
GoogleMy husband and I attended a viewing today and loved the community. The representative (kelly) explained everything clearly and made us feel very comfortable. We’re very interested in moving forward, as we really liked the property and the community. However, we understand that the washing machine and fridge are not included, so we would need a bit of time to think it over, as purchasing these appliances isn’t something we can afford right now.
Thank you for visiting and for the kind words about Kelly, we’re so glad you enjoyed the property and community feel. Should you have any further questions or queries, please reach out and we’ll be happy to assist.
5/5
GoogleThank you to Mark, Helen, Tracy and Sarah for all their hard work and great input into achieving a successful sale for my lovely cottage in Cartmel, at a very challenging time for house sales. What a lovely, friendly and very helpful team!
Thank you for your kind words, you were also most helpful, in quick responses to questions and a realistic seller in the current market. Best Wishes From the Grange Team
5/5
GoogleAmazed by the dedication of the staff and the speed they got appointments sorted for viewing the property we were selling. Smooth from the moment they came to look at the property, to taking the pictures and marketing it. House went on the market on the Tuesday and had an appropriate offer in on Thursday. Really would recommend this company if you are thinking of selling.
5/5
GooglePaul and Bella were fantastic - they helped me find a home that was perfect for my family and supported me through the process until completion. Their local knowledge, contacts and professionalism made the whole experience smooth and painless; I can't recommend them highly enough!
Thank you Lawrence, its fantastic that we got to assist you with the home as we had been talking for a long time prior! Speak soon
5/5
GoogleBrad was fantastic! Really friendly but also professional. We purchased our new house from Brad and he kept us updated all through the process. He was knowledgeable of the property and the area and, we would sell through him if we ever leave here!
Thank you Faye for the lovely review. Best wishes in your new home, Brad.
1/5
TrustpilotMP don’t provide the most basic customer service/experience
MP are only interested in speaking to you when you have a viewing. My House has been with them all year and because there’s been little interest I haven’t heard from them for months. No check-ins, no phone calls just to let us know they’re still trying to sell. Estate Agency’s are all the same, just choose the one that will charge you the least % at sale as all the agency’s do is use rightmove. We were promised proactiveness to seek out buyers, as they don’t speak to us we will assume this doesn’t happen and it’s purely waiting for potential buyers to find our house on rightmove. We’d remove the house from sale at this point, but would need to pay MP a fee despite them not selling the house or even providing the most basic customer service. We aren’t bitter the house isn’t selling but the least MP could do is suggest ways of pushing it, they havent thought of one thing, instead it’s us who come up with ideas. To just leave the customers whose houses aren’t selling and never touch base with them is unforgivable service. Poor, poor show, we thought the agency couldn’t get worse than our previous one!!
5/5
GoogleBrad has been really helpful, reliable quick to respond. He’s always got back to us when he said he would, responded quickly to any quieres and would go above and beyond to make the process of buying a house as smooth as possible. Would highly recommend.
Thank you for the lovely review Aga. Best wishes, Brad
5/5
GoogleFirst class experience with Alia Khan at ByDesign! Her attention to detail, personalised service, and responsiveness made our recent property search seamless. Alia is a breath of fresh air - she listens, understands her clients needs, and has a broad network base across Leicester and the UK. Whether you’re selling, buying or wanting advice about property, I’d highly recommend Alia.
Thank you so much for your wonderful feedback! I’m so pleased we were able to find your dream home together. It was a joy to work with you, and I appreciate your recommendation. All the best, Alia
5/5
GoogleI contacted Michael Poole to arrange to view some properties I had seen online, Leanne asked me what my preferences were and recommended further properties to meet our needs. I went on to purchase a property that Leanne had suggested to me, Leanne was friendly, responsive and very helpful from start to finish, thank you Leanne and team.
5/5
TrustpilotA huge thank you to you Victoria.
A challenging number of months but we got there in the end! You have been fantastic throughout. From start to finish your communication was exceptional, always available to help and always kept us well informed throughout what proved to be quite a testing sale, not through the fault of yourselves but down to the difficult personal situation we found ourselves in. You were professional and diplomatic at all times to all parties and it made everything so much easier for us. I would not hesitate to recommend your services to anyone and everyone.
5/5
GoogleGeorgina was amazing! She was on the ball, answered all my questions and calls (even out of hours!). I secured my first job all with the help of her which I am so grateful for. I would definitely recommend Property Personnel for their great service.
Hi Molly, thank you very much for your kind words about Georgina and the service she provided. We are delighted to have helped you secure your first role in property, and with such a great company. We would like to wish you lots of luck in your new role, not that you will need it. Best wishes from the Property Personnel team.
5/5
GoogleOliver was amazing during the process of letting a property. Efficient, professional and so helpful. A huge thank you to him and the team at Michael Poole ☺️ We couldn’t have asked for a more stress-free experience.
Thank you for your lovely review, Georgia! We’re so pleased Oliver made the lettings process smooth and stress-free 😊 …
5/5
GoogleAmy from the Prenton office worked tirelessly to secure a buyer for our house which in this current climate was an amazing achievement. She was always so positive, cheerful and upbeat and I felt she was working so hard for us to secure the sale. I had every confidence in her and didn’t once doubt that we would eventually find a buyer. We are so pleased with all the help and guidance we have received, many many thanks to Amy and all the Prenton Team.
Hi Angela, thank you so much for taking the time to share your experience with us. I know Amy and all our Prenton team will be thrilled reading your feedback.
5/5
GoogleEda has been incredibly helpful, attentive and intuitive. We are very appreciative for all her help with our house search!
Hi there, Thanks so much for the kind review. Best of luck with the search, we hope to find you the perfect one soon! Take care. Tony Branch Manager
5/5
GoogleWe have sold our last 4 houses with Micheal Poole and find the service exceptional, they got the price right on all of our houses which is very important and provided an exceptional service, we thank Leann and Jack for efforts and an extra thank you to Jack for his patience and positivity
5/5
TrustpilotA fantastic service
What a supportive service from start to finish. Aidan is quite simply the best at what he does. Nothing was too much and even after the 100th unnecessary phone call I made, I was still met with patience, help and the reassurance needed. Thank you so much for everything you did!
5/5
GoogleCharlotte was amazing! She was friendly, professional, and genuinely took an interest in what I was looking for. Communication was excellent - she always kept me updated and was quick to answer any questions I had. Her support made the …
Thank you very much for your great review, Gary! We’re delighted to hear that Charlotte provided such a positive and supportive experience. She truly cares about helping candidates find the perfect fit, and your feedback means a lot to our … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Poole's Ingleby Barwick office has 1,266 reviews across four platforms: 981 on Google, 42 on Facebook (across the whole business), 5 on View Agents, 238 on Trustpilot (across the whole business).
Michael Poole Ingleby Barwick is rated 4.7 out of 5 across all 1,266 reviews, and 4.7 out of 5 on Google from 981 reviews.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Joanna wrote: "Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ..."
Yes. In The Trusted Agent 2026 awards: Michael Poole, Ingleby Barwick won Gold; Michael Poole, Billingham won Platinum; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
Michael Poole Ingleby Barwick, Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA.
