Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to Stacey and Leanne from sales. They were supportive, professional and welcoming from first contact through to exchange. I had a wonderful experience buying through them, and they both made the process seamless. No hassle.
They both respond to emails promptly, as well as phone calls. Thank you to Ingle Barswick Branch. You ladies are fantastic, and I look forward to coming back soon.
Tokunbo · 8 October 2024
Agent replied · 6 February 2024
Thank you! We are so happy to have helped. Thanks for taking the time to leave us some feedback.
★★★★★ 5/5
GoogleGavin and his team were exemplary during my house sale. They went to enormous trouble to get to know me and the house, and the photos and description were outstanding. They were well-prepared for every viewing and kept me informed with immediate feedback. Their energy and commitment never flagged and they were constantly looking for new ways to promote the house. They were unfailingly friendly, professional and efficient and I would recommend them without reservation. I even made them a cake to say thank you!
Rhian · 5 June 2025
★★★★★ 5/5
GoogleGemma really is fantastic at her job. I'll be honest, I was concerned when I heard she was part time. What would this mean if we needed updates?! Or a document moving forward? Rest assured, this did not impact our buying process at ALL. Gemma is very prompt, often checking emails out of hours to ensure she is well prepared for the next day. Not once was did my confidence waiver with this company. Our process certainly wasn't simple, but Gemma made sure we felt heard.
The whole team are incredibly friendly and always apply that personal touch. If I even needed to call when Gemma wasn't there, they knew what was going on. As someone who likes to feel in control, they put my worries to rest. I'd have no hesitations in recommend Williams to family and friends.
Eden · 4 June 2025
★★★★★ 5/5
GoogleWe couldn't recommend Paul and Bella highly enough!
They have been so supportive, trustworthy, caring and professional throughout the entire selling and buying process! Thank you!
Katherine · 8 January 2026
Agent replied · 8 June 2026
Thank you Kat it was a great feeling to hand those key over!
★★★★★ 5/5
GoogleAlison is an amazing recruiter full of energy, proactive, and always goes the extra mile a true asset.
As a university student who recently graduated, she supported me like no other …
Shannon · 11 November 2025
Agent replied · 11 May 2026
Hi Shannon, thank you so much for sharing this lovely feedback! We’re so pleased to hear how Allison went above and beyond to support you during your job search. Her energy, dedication, and proactive approach are exactly what we value in … More
★★★★★ 5/5
GoogleBrads been amazing from the very start, always professional, great communication and stayed extremely involved throughout the whole process, especially during the end to push through exchange of contracts. Highly recommend! Thank you Brad.
Maddi · 14 October 2025
Agent replied · 14 June 2026
Thanks for such a lovely review Maddi. Best wishes to you both in your new home, Brad.
★★★★★ 5/5
GoogleSteve was very helpful and guided me through everything
Brodie · 10 May 2026
Agent replied · 24 May 2026
Thank you for your kind feedback. I’m really pleased to hear Steve was so helpful and guided you through everything clearly. We’ll be sure to pass your comments on to him.
★★★★★ 5/5
TrustpilotBest Estate Agents
We sold a few properties with Michael Poole and from start to finish had excellent service.
Within our area this is the only agents we would use to sell in the future, their hard working teams and decoration is second to none.
We were thrilled with the whole process, from meeting them, the photos were of high quality, the property walk through made it easy to explore and understand the lay out of the properties.
A big bonus no matter what day we would always get through by phone or email, we look forward to working with them again.
Clayton · 13 July 2026
★★★★★ 5/5
GoogleRelaunching the property in December 2024 a purchaser was quickly found and completion took place within less than 2 months. Agents kept us fully up to date at all times, assisted the first time buyer and provided advice we could rely on throughout.
Ian · 2 July 2025
Agent replied · 2 July 2026
Thank you Ian - this is kind and will be appreciated by the team when I share with them.
Kind regards
Phillip Bishop
★★★★★ 5/5
GoogleI sold my home with Michael Poole last year and they have been fantastic! A huge thank you to Stacey & Leanne! They couldn’t do enough to help. Their communication was exemplary, they always got back to me within an hour & kept me informed. It helped make the whole process so much less stressful & they’re really lovely. Thanks again ladies! ☺️
Bethan · 8 October 2024
Agent replied · 6 February 2024
Wow! This means a lot to the team, Bethan. Thank you for taking the time to provide your feedback.
★★★★★ 5/5
GoogleEveryone very helpful giving a very good service , Niamh has been very easy to contact and very accommodating
P · 2 October 2026
★★★★★ 5/5
GoogleJack and Leanne were always on hand when needed and helped get everything wrapped up nice and quick in a recent purchase, would recommend, thanks.
Thomas · 23 December 2025
Agent replied · 24 March 2026
Thank you for your review, Thomas! We’re glad Jack and Leanne were on hand and helped get everything wrapped up quickly. Thanks for the recommendation 😊 …
★★★★★ 5/5
GoogleLeanne was super helpful, friendly and lovely from the beginning of purchasing my first home to the ending! Communication was always spot on and I can’t fault her at all! Helped to ensure the smoothness and comfortability of my house purchase!
12 · 2 May 2026
★★★★★ 5/5
TrustpilotEverything went smoothly with my move
Everything went smoothly with my move, I was kept updated , nothing was too much trouble 😀 Alisha was brilliant & answered any of my concerns promptly.
Miss · 8 August 2026
★★★★★ 5/5
GoogleThe service from Michael Poole Ingleby Barwick has been fantastic from start to finish. From the swift appointment for the valuation to the quality of the professional photos and video. Our house sold the first day without even having a viewing the photos were that impressive. The girls in the office, Leanne and Stacey, were always professional and quick to respond of any queries we had putting our minds at rest at what could have been a very stressful event. We would highly recommend this local estate agents.
Steve · 4 November 2023
Agent replied · 25 November 2023
Thank you very much, Steve this kind of feedback means so much to the team.
★★★★★ 5/5
GoogleJust finished my first house purchase through Michael Poole, Stacey and the team at Ingleby contacting me in relation of the sale were extremely friendly and helpful in guiding me and keeping me up to date on information coming from their end. Very professional and even provided me with a gift box when handing over the keys to the house. Would recommend.
Ryan · 8 October 2024
Agent replied · 6 February 2024
Thank you so much, Ryan! This bit of feedback means a lot to the Ingleby Barwick team.
★★★★★ 5/5
GoogleHelen was amazing and went above and beyond with the challenges we had - thank you.
Roz · 28 February 2026
Agent replied · 30 May 2026
Thank you so much for your kind words. We got there in the end.
★★★★★ 5/5
GoogleFriendly, well informed and welcoming service, Kelly was an a absolute star ⭐️
Jasper · 24 March 2026
Agent replied · 24 May 2026
Hi Jasper, Its lovely that Kelly was living our values of being personable, whilst being knowledgeable at the same time. Its very kind of you to take the time to leave us a review. If you know anyone else who needs our help please pass on our details. We wish you all the best
★★★★★ 5/5
GoogleGood specious place. And Kelly has been very supportive.
EdSucess · 24 April 2026
Agent replied · 24 May 2026
Thank you for the great review! We’re glad you found the property comfortable and that Kelly was so supportive. I’ll be sure to pass your kind words along to her.
★★★★★ 5/5
GoogleKelly was very nice and had all the information!
Wojciech · 24 April 2026
Agent replied · 24 May 2026
Thank you for your kind words. I’m glad Kelly made such a positive impression and had everything ready for you. I’ll be sure to pass this on to her. If we can be of further assistance, please do not hesitate to reach out to us!
★★★★★ 5/5
TrustpilotSarah Stockton branch
We dealt with Sarah from the Stockton branch and she went above and beyond to help us with our house move. She made sure everything went smoothly and always kept us up to date with what was going on. The whole process was faultless due to Sarah. Thank you.
Elaine · 18 February 2026
★★★★★ 5/5
GoogleTatler Estate Agents have been very good in successfully selling my Property. I would like to thank Becky for the way she gave us advice and guidance. She is easy to chat with and a great property advisor.
Ian · 15 May 2026
★★★★★ 5/5
GoogleI cannot recommend Brad Hansford highly enough. Having both purchased from Brad and later sold with him, my experience has been flawless. His attitude, manner and communication skills are admirable. I have encountered agents from multiple …
Blackbird · 14 August 2025
Agent replied · 14 June 2026
Thanks for such a lovely review Steve, it was a pleasure dealing with you both. Good luck in your new home, Brad.
★★★★★ 5/5
GoogleExcellent service from various staff at M Poole. Especially recommend Oliver Anderson who helped me to find new tenants for my rental property and kept me well informed at each stage of the process. Thank you!
Christine · 23 August 2025
Agent replied · 24 March 2026
Thank you so much, Christine, for your kind words and 5-star review. We’re delighted to hear that you had such a positive experience with our team, and especially with Oliver. Keeping our clients informed and supported throughout the process is very important to us, so it’s great to know we delivered this for you. We truly appreciate your recommendation and look forward to assisting you again in the future.
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