Trusted Agent profile · Hockley, Essex
Verified
★★★★★
397 reviews across 2 platforms
1 Woodlands Parade, Main Road, Hockley, Essex, SS5 4QU
Part of Williams and Donovan, see every office.
Williams and Donovan's office in Hockley, Essex, at 1 Woodlands Parade, is rated 4.9 out of 5 across 397 reviews on two platforms, including 135 Google reviews rated 4.7.
Every review we hold for the Hockley office, from every platform, shown as written. First names only.
5/5
FacebookBy far the best estate agents I’ve worked with. Everyone is super friendly, helpful and queries are resolved very quickly. Shoutout to James and Denise who helped our house purchase go very smoothly! Would definitely recommend
Thanks for the feedback Enjoy your new home guys
5/5
FacebookLynn Beard what a superstar. Lynn was on the selling side of our sale and purchase and she really made us feel valued and like she was working not just for our seller but for us as well. Super informative, really lovely to talk to and it was a genuine pleasure!Other team members stepped in when Lynn was away so thank WD team!
1/5
GoogleWilliams and Donovan … complete liars and crooks .. they withhold offers or refuse to put an offer in on the lie and pretence that the client won’t accept offers under a certain number , when you speak to the owner they have no idea !! This estate agent save properties for their builder friends and deceive the general public Friends of mine had exactly the same experience .. so this can’t be a one off Don’t touch these with a barge pole.
As a company we pride ourselves on being completely honest and transparent especially when it comes to putting ALL offers forward to our vendors. Unfortunately, we don’t have any customer record on file for ‘Paul Brook’, so would need more detail to look into this further for you. Can you please email further details to james@wdhockley.com, so that we can look into this as a matter of urgency.
5/5
FacebookI have rented a property through Williams and Donavan. Lorraine is a diamond.. she always returned my emails and calls and guided me through the whole process. Nothing was to much trouble... I would really recommend doing business with them.
Hi James, many thanks for taking the time to leave your review, especially for your kind words about Lorraine! We'll make sure she sees them!
5/5
GoogleI recently purchased the house through Williams And Donovan, with the help of Jack and Paul, they were both are very helpful, and on the ball, kept me updated throughout, and were very informative with any questions or queries I had, couldn’t have gone any more smoothly. Appreciate your assistance and would definitely recommend!
Thank you for your review Verona. Our team pride themselves on the service they provide to clients and it’s great to hear that your purchase went so smoothly 😊 We wish you all the best in your new home 🏡 …
5/5
FacebookPaul was able to coordinate with other people in the chain and without his help I am sure the entire chain would have collapsed.Thanks very much for all your help. neville
Thanks so much for your review Neville We’ll pass your comments onto Paul and the team
5/5
FacebookI can’t thank Denise, Paul and the team enough for assisting us with our move. They were amazing and could not do enough to help us with any queries or concerns we had. From start to finish they kept us in the loop with any updates and went above and beyond. We would highly recommend this estate agent and would not hesitate to use them again. Thanks againKaren and Neil
5/5
FacebookAll at Williams and Donovan were extremely helpful and competent in assisting me with my recent house sale and purchase. I was kept up to date on any delays in the chain and all of my questions were answered as best they could. They are a happy team and would always be friendly and curteous whenever I needed to call them or pop in. I would thoroughly recommend them and will be using them again, in 7 or 8 years!
Thanks so much for leaving such a lovely review, we’ll pass your comments onto the team Enjoy your new home
5/5
FacebookWilliams and Donovan were brilliant from start to finish. Every conversation was met with a smile and the Mio app was very useful for seeing where you are in the process. I had the pleasure of meeting with Lee (Sorry if I've spelt that wrong!) a few times as I needed to measure up etc and she was delightful. On exchange day I was even given a bottle of wine of my choice and a congratulations card, it's things like that that make it feel like such a personal service. Lovely team, thanks for all your help.
Thanks so much for your lovely review Alex. We’ll pass your comments on to Leigh and the team Enjoy your new home and Merry Christmas
5/5
GoogleExceptional - from start to finish. Professional, efficient, helpful, knowledgeable, patient and gave us solid advice throughout. …
Thank you so much for your kind review Tom and wishing you every happiness in your new home.
5/5
GoogleLeaving this review on behalf of my mother-in-law who recently sold a property through William & Donovan: …
Diana thank you very much for such a lovely review. All at W&D return the sentiment. You have been an absolute pleasure to deal with, thank you.
5/5
FacebookBrilliant service and team at Williams and Donovan with special thanks to Paul, Denise and Tom for everything you did. They helped ensure a smooth sale and purchase and the regular updates were always appreciated.
Good morning Jessica. Thank you for your kind words. It really did go through smoothly, wishing you all the best in your new home! 🏡
5/5
GoogleI wanted to sell an investment residential property and was referred to Williams & Donavan by a Family member who has had a good experience. From the first appointment through to completion of the sale ( Wednesday 14th June '21 ) , I have been kept in touch with progress by Denise ,and in her absence Paul. Even to the extent that they chased my own solicitor when he was a tad slow! A very professional Team which gave me confidence in the sales process and I wholeheartedly recommend themPositiveProfessionalism
Thank you Denis for your kind review & it was a pleasure for myself & Paul to be able to assist you with the sale of your property. If ever you require our services again please feel free to contact as any time.
5/5
GoogleHighly recommended - the way estate agents should be! I have recently bought a house through Williams & Donovan in Hockley. The experience was a pleasure from start to finish. James Williams is an excellent agent - friendly, personable and knowledgeable. He took the time to find out what we really wanted from our new property and was always at the end of the phone with any questions that we had. Over and above other estate agents in the area, the team at Williams & Donovan give the personal, bespoke touch, a rare find. We never felt like ‘just another buyer’, they really do care about your move.
Thank you Ali for your kind review & it has been a pleasure to assist you. We hope that you have settled well into your new home.🏡 …
5/5
FacebookJust sold and bought through Williams and Donovan. It made it so much easier buying and selling with the same estate agent.Can't thank everyone enough for all the help and advice especially Joanne , Lynn and Lloyd.Definitely a great team Thanks again
Hi Steve, thank you so much for leaving a review for the team, we're so glad that we were able to help you with both the sale of your house and finding your new home. Wishing you all the best in your new home!
5/5
FacebookRecently sold our property with Williams and Donovan. Everything was perfect from start to finish. The Hockley team are very professional and I would highly recommend using them if your thinking of selling
Hi Paul, thank you for the feedback. We are glad that you were happy and wish you all the best for the future. Thank you again for choosing us.
5/5
FacebookThis estate agent made it so easy and was always accommodating. Jack was amazing and would recommend you use this estate agent. They gave regular updates which was highly appreciated. Thank you Jack!
Thanks for leaving us a review ☺️👍🏻 We’ll pass your kind words onto Jack 😊
5/5
FacebookThank you to everyone at Williams & Donovan, especially Denise and Chloe. Denise worked tirelessly throughout the whole process to keep things moving and keeping us up to date. She went above and beyond. I would definitely recommend them
Thank you Lorraine for the kind review, I’m glad you were happy with the service. I’ll pass your kind words on to Chloe and Denise.
5/5
GoogleReally helpful agents & always stayed in touch (thank you Aaron!). Always happy to listen to requirements & find the most suitable property.
Thank you for your review Claire 😃 We pride ourselves on providing our clients with an exceptional service and it’s great to know that Aaron and the team provided you with this. …
5/5
FacebookWilliams & Donovan supported us in buying and selling our home earlier in the year. In what was a very complicated purchase they were great. Always pushing the sale/purchase along as best as they could. When the sale reached a point things were not moving forward they never minded the frequent calls chasing for updates and looking to try and move the sale/purchase along. All of them were great but special thanks go to Paul and Tom.
Hi Michael, thank you for your kind review. Hope you are settled in your new home!
1/5
GoogleAbsolutely disgusting we had to sell our 3 bedroom house and move my children out of out house because of tenants next door to us who are under william and donovan refusing to get them out. Even though we had enough police records and also …
5/5
FacebookWe highly recommend Williams and Donovan. Every single member of the team we dealt with were friendly, attentive and very professional. Their clear, bright photographs really stand out on Rightmove and show your property in the best possible light. The team’s help and advice along our moving journey was spot on, every step of the way. As well as their recommendations for other businesses we needed such as a mortgage broker and an electrician. We felt we were in the safest hands with Williams and Donovan and it was a pleasure to deal with them. Without a doubt, they would be our go to estate agency if we were to move again in the future.
Hi Kate, thank you very much for your lovely words and appreciation for the whole team. Lovely to hear such comments! We all hope you will be very happy in your new home.
5/5
FacebookIt has been a pleasure working with such a professional team. Lilly has been fantastic, helpful, diligent, excellent communication throughout she is a star. I would definitely recommend William & Donavan.
Hi Julie, thank you for your recommendation and kind words for Lily. We'll make sure they're passed on 👍
5/5
FacebookJack showed us round the house of our dreams. He was very informative, knowledgeable, polite and made us feel at ease. He is an asset to Williams & Donovan. Thanks Jack.
That’s lovely to hear. Thank you for taking the time to review both us and Jack.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Williams and Donovan's Hockley office has 397 reviews across two platforms: 135 on Google, 262 on Facebook (across the whole business).
Williams and Donovan Hockley is rated 4.9 out of 5 across all 397 reviews, and 4.7 out of 5 on Google from 135 reviews.
Williams and Donovan Hockley, 1 Woodlands Parade, Main Road, Hockley, Essex, SS5 4QU.
