Trusted Agent profile · Hockley · Essex
Verified
★★★★★
397 reviews across 2 platforms
1 Woodlands Parade, Main Road, Hockley, Essex, SS5 4QU
Part of Williams and Donovan, see every office.
Williams and Donovan's office in Hockley, Essex, at 1 Woodlands Parade, is rated 4.9 out of 5 across 397 reviews on two platforms, including 135 Google reviews rated 4.7.
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Every review we hold for the Hockley office, from every platform, shown as written. First names only.
5/5
FacebookA big thank you to Lynn in after sales department, it wasn’t an easy sale for my husbands late parents property but she handled the situation professionally and held his hand all way to make the sale as smooth as possible.would highly recommend Williams and Donavan.
Thank you for your review Denise, we’re glad we could assist you and your husband at what was a difficult time. We’ll pass your comments onto Lynn and the team
5/5
FacebookSold my parents and my house with this great team, loads of drama with both chains but they handled it all in their stride and are a credit to the Hockley area!Sorry for my constant chasing but got to know you all very well, special thanks to Denise and Paul for keeping me sane through two house sales! 10/10
Thanks mike, lovely words. Best of luck to you both in your new adventure!
5/5
GoogleExcellent service from start to finish with plenty of communication highly recommend
Hi Deborah - thank you very much for your kind words. Wishing you all the best in your new home.
5/5
FacebookWe bought and sold through Williams and Donovan in Hockley and they were absolutely fantastic from start to finish. Professional, friendly, reliable, every phone call returned and nothing ever too much trouble - great team of people and extra special thanks to Paul!! We can't recommend them highly enough and wouldn't use anyone else in future to sell through.
Thank you Katie, that's a lovely review we really appreciate it. Wishing you, Edwin and the family all the best in your new home.
5/5
FacebookA great big thanks to the whole team at Williams and Donovan Hockley for their help and ongoing support throughout our purchase process. We cannot commend enough the great customer service and attention to detail. We would like to give a special mention to Denise who went above and beyond in keeping us informed of developments throughout
Thank you Colin. I will pass this on to Denise and we wish you all the best in your new home.
5/5
FacebookPaul has been amazing from start to finish with our house move, always available to talk to, really pleasant to deal with, he helped so much to finalise our move. Would definitely recommend him (and the rest of the team, Denise in particular was brilliant too).
Thanks for your kind words Annette, we’ll pass your comments onto Paul, Denise and the team
5/5
GoogleI highly recommend W&D. Their communication was exceptional throughout the process, and I would happily buy or sell through them again.
Thnak you for your kind words, Ella
5/5
GoogleListed my property with these guys, sold quickly then kept up to date every step of the way. So impressed with there professionalism and work rate. I was recommended to use williams and donovan by a family member, I have sold 5 houses in my life and never used the same company twice ( nor would i recommend any ive used before ). I would definitely use this agent again. Thanks again for a smooth move.
5/5
FacebookWould just like to thank W&D for all their help and support during our house move. When we didn't hear anything from solicitors, Denise and team would chase the chain up for us and keep us in the loop. Absolutely in love with our new home and thank you W&D for finally getting us there! Highly recommended x
Hi Nikita, thank you so much for taking the time to leave a review for us and for your kind comments. We're delighted to hear that you're so happy in your new home and will make sure your comments are passed on to Denise!
1/5
GoogleCouldn't reach the website at all, tried for ages, kept getting error 504
We are sorry you had problems connecting to our website, Steve. We have been unaware of any fault but will continue to monitor this
5/5
GoogleReally appreciated the efforts of the team during our buy and sell process. In particular paul from the sales team who was brilliant in pushing things along as much as he could despite the solicitor problems. Thanks Conor & Tia
Hello Conor, thanks so much for your fantastic review, much appreciated. We'll pass your kind words onto Paul, thank you. We hope you've settled in enjoy your first Christmas in your new home. Wishing you a very Merry Christmas!
5/5
FacebookWilliams and Donovan Hockley were fantastic estate agents. Paul and Denise did absolutely everything they could to enable me to buy my new house. I’d thoroughly recommend them. They were steps ahead of the estate agents that I used to sell my house! Thank you!
Thank you for your review Katie, it’s great to hear that you’d recommend us we’ll pass your comments onto Paul and Denise. Enjoy your new home
5/5
GoogleWe are shortly going to be completing with Williams and Donovan and moving into our lovely house. …
Thank you for your kind words, Summer. We wish you all best for the future
5/5
GoogleDenise was fantastic in helping with our purchase. Always up to speed with what was happening and kept me informed at all stages. Excellent at chasing things through when they got stuck. Wouldn't hesitate to reccomend Williams & Donovan.
Thank for your feedback 😊 We pride ourselves on our customer service 👍🏻 Enjoy your new home 🏡 …
5/5
FacebookMark and Lynn were so helpful from the moment we offered to completion. They came back to me really quickly if I had any questions and the app you can use to track progress is good too! Thank you all we are now in our dream home
Hi Amie, thank you for your kind words, and we're happy to hear that you found the Mio app useful. You might be the first person to give us feedback on it! Wishing you both all the best in your new home!
5/5
FacebookTo All at Williams and Donovan Hockley,I would just like to say a BIG thank you to you all for putting up with me and my constant phone calls (especially Paul) through out the purchase of my beautiful new house. ( lovely flowers received today thank you ).Your all amazing. Thank you all once again.
Hi Fezile, thank you so much for taking the time to provide a review, Paul and all the team are delighted to have been of service. Best wishes to you in your new home!
5/5
GoogleAmazing service from start to finish , special thanks to Denise who went above and beyond in the face of some very challenging moments , would highly recommend and wouldn’t dream of selling with any other local agent
Thank you for your review Elizabeth. We pride ourselves on providing exceptional customer service to all of clients and it’s great to hear you’d recommend our services. We’ll pass your comments onto Denise 😊 …
5/5
GoogleThankyou to all the staff at the Hockley branch for all their help and guidance in selling our property and helping us to find our dream home. From the first day when they came to value our property, through to completion day, they have been amazing. All the staff are very knowledgeable and their experience is very clear to see. The whole process was stress free and Tom, Paul and the team kept us informed throughout. Thankyou so much for your help. We highly recommend Williams & Donovan for all your selling and moving needs! Clare & James McCarthy
5/5
FacebookI've recently moved into a lovely house in Ashingdon let by Williams and Donovan.I must say the lettings team were fantastic from first viewing to moving in.Val was very helpful in keeping me updated on progress and moving dates etc..An all round great professional service.Thanks guys.Lee Copsey
Lovely to hear some praise for our Hockley Lettings team, thanks Lee - hope you'll be happy in your rental property!
5/5
FacebookThankyou to all the staff at the Hockley branch for all their help and guidance in selling our property and helping us to find our dream home. From the first day when they came to value our property, through to completion day, they have been amazing. All the staff are very knowledgeable and their experience is very clear to see. The whole process was stress free and Tom, Paul and the team kept us informed throughout. Thankyou so much for your help. We highly recommend Williams & Donovan for all your selling and moving needs! Clare & James McCarthy
5/5
GoogleWe would highly recommend the team at William & Donovan Hockley. They have been beyond amazing with the purchase of the house. Always happy to help and answer any questions we had and went above and beyond, keeping in touch with us and our conveyancer We worked closely with Paul who is evidently highly experienced, was efficient and always very friendly. He made everything as easy as it could have been and we can't thank him enough for all the work he put in for us. Keeping things moving and getting stuff done. Denise was also always very polite, professional and was always able to answer the phone when needed. All in all cannot fault this team who played a big part in reducing the whole stress of moving. The flowers they gave us when we picked up the keys were also a pleasant surprise. Thank you.
5/5
GoogleWe really appreciated all the effort from Williams and Donovan (Hockley) throughout our move. We put our house on the market and it sold within 2 weeks! We couldn’t believe it. All throughout the sale and purchase process the staff at W&D (especially Denise) were superb. They kept me suitably informed and when we had little snags (as there inevitably are) like a last minute request to change a completion date on the exchange date, to quote Denise, she “stuck her pointy shoes on and put her foot down” and completion happened on the originally planned date without a hitch! I would absolutely recommend them!
5/5
GoogleTom (W & D Hockley) came to value our property. Unlike some other agents, he wasn’t pushy or forceful but really professional and knowledgeable and we were very pleased with the photographs that he took. Then Denise looked after us from beginning to end and she was absolutely brilliant keeping us updated with regular progress reports. She was patient, kind, empathetic and really knew her stuff. Thank you Denise for all your help and support. We would also like to say thank you to Paul who looked after us while Denise was on annual leave. He really had his work cut out towards the end of our sale with unresponsive parties at the beginning of the chain but his dogged determination resulted in a satisfactory outcome. All in all the whole team at Hockley were great; always answering the telephone in a polite, courteous manner, passing on messages in a timely manner to ensure that phone calls were returned promptly. We would have no hesitation in recommending Williams & Donovan; they made a potentially stressful chapter in our lives really quite bearable.
5/5
FacebookTom from Williams and Donovan is absolutely brilliant. I spoke to Tom as I wanted to go through my property valuation. Tom had fantastic knowledge and advice about the property . He answered the many questions I had in a clear and understanding manner and was able to give excellent knowledge about the current markets and properties surrounding the area too. Thank you for helping me Tom it is truly appreciated and thank you to Williams and Donovan. Would highly recommend!
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Tell us what you need and we'll pass your enquiry to Williams and Donovan and up to three other top-rated agents near Hockley.
